Total 1247 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

25%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

R
Roopal

Food & Beverages, 11-50 employees

Less than a year

4.0

“Great app for idea and task management”

Pros

Easily manage your ideas tasks and planning with Miro.

Cons

Occasionally the board takes time to load due to heavy data.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

A
Anonymous

Not Specified, 101-500 employees

Less than a year

5.0

“Great for cross-team collaborations quite pricey for small teams.”

Pros

Over the past 8 months I have utilized Miro extensively in my organization and it has been a refreshing experience. It offers a multitude of possibilities from bug-solving and retro planning to weekly meetings product reviews new feature development and team management. The learning curve is minimal and users can quickly leverage its advantages.

Cons

The navigation system has some issues and accidental movements can occur causing confusion for less detail-oriented users. The recent integration with Google Meet has some drawbacks such as connectivity issues access problems or audio mismatches. While integrating with meeting platforms like Google Teams or Zoom is a convenient way to reduce multiple tabs improvements are needed to enhance the experience.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

K
Kathy

Writing and Editing, 1-10 employees

More than a year

5.0

“Easy to use”

Pros

Creating flowcharts or mind maps is incredibly straightforward.

Cons

Some features require referring to documentation to understand and utilize effectively.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

G
Gabriela

Information Technology and Services, 51-100 employees

More than a year

5.0

“Optimized thoughts thanks to Miro tools”

Pros

Miro simplifies brainstorming and takes sticky notes to the next level making it easy to organize thoughts.

Cons

Navigating larger projects and zooming in or out can sometimes lead to freezing.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Amanda

Design, 11-50 employees

Less than 6 months

5.0

“Great for collaboration projets in remote companies”

Pros

Miro's interface for remote collaboration is outstanding. The features such as displaying different users' cursors and using colored post-its facilitate a clear understanding of each team member's involvement and make information and idea exchange practical and agile.

Cons

Miro's usability is not as intuitive as other platforms and organizing the board layout can be challenging. A grid function or alignment options would greatly improve note organization. Nonetheless it doesn't significantly impact the overall experience.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

P
Pulkit

Information Technology and Services, 51-100 employees

More than a year

5.0

“A Complete Tool for Wire-framing and Brainstorming”

Pros

This collaborative tool allows multiple users to work together on ideas and extract actionable insights. The templates are a standout feature providing an excellent starting point for generating ideas.

Cons

The cost is slightly higher compared to other software in the market. Flowcharts can pose issues as the boxes don't auto-align.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

6

Functionality

10

A
Anonymous

Not Specified, 500+ employees

3.0

“Creative boards for teamwork and brainstorming”

Pros

My experience with Miro has been positive. It streamlines tasks in Scrum such as creating website drafts and prototypes. Sharing is similar to Google products as you can assign read/write privileges to team members. I appreciate the ability to vote on ideas posted by the team on the boards.

Cons

The free trial limits users to only three boards. For larger projects training the team on basic usage is necessary.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

WC
Wei Chun

Information Technology and Services, 101-500 employees

More than a year

4.0

“Great app for whiteboarding activity”

Pros

Miro offers a variety of commonly used templates including a retrospective template. It also enables collaboration on shared documents making it easy for external clients to participate even without a pre-existing account.

Cons

The auto-sizing of long text in sticky notes can be inconvenient requiring manual adjustments when there are many notes on the board.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

10

C
Christine

Retail, 500+ employees

Less than a year

5.0

“Easy to use all the space you could need”

Pros

I love how much content I can include in a board. It's a fantastic way to stay organized and have everything in one place. I can conduct multiple critiques within the same board and easily track the progress of my work.

Cons

It would be beneficial to have a bookmarking feature to make it easier to direct people's attention on the board especially considering its vast space. Currently I haven't discovered a way to do this although the ability to set the start view is appreciated.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

C
Carlos

Civic & Social Organization, 1-10 employees

Less than a year

4.0

“Best tool for beginning processes of brainstorming and codesigning in digital environments”

Pros

While initially overwhelming a proper explanation quickly unveils the boundless possibilities that Miro offers for team brainstorming. It serves as an expansive infinite whiteboard accessible from anywhere in the world allowing for limitless creativity. In terms of value for the price we have yet to find a competitor that matches Miro's capabilities.

Cons

The learning curve at the beginning may pose a challenge for less tech-savvy individuals.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Not Specified, 500+ employees

Less than a year

4.0

“Great for those of us that think in pictures”

Pros

This tool makes collaboration incredibly easy and productive.

Cons

When multiple team members collaborate on a single board it can be slightly tricky to use.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

A
Angel

E-Learning, 500+ employees

More than a year

5.0

“Miro review”

Pros

This software is highly valuable for working on projects especially when team members are in different locations outside the office.

Cons

Despite being a user-friendly software it still requires some user skills to utilize it effectively.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

P
Paola

Animation, 500+ employees

Less than a year

4.0

“Easy and collaborative app”

Pros

I love the real-time editing capability with my colleagues as well as the high information capacity.

Cons

The app's performance can be slower when handling a large amount of information.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

6

S
Saymon

Information Technology and Services, 11-50 employees

Less than 6 months

5.0

“Miro Review”

Pros

The integration with Google Docs Zoom and other tools greatly enhances our daily workflow within Miro.

Cons

So far I haven't encountered any issues while using Miro.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

N
Nick

Computer Software, 11-50 employees

More than a year

5.0

“An incredible collaboration tool loaded with bells and whistles!”

Pros

Miro is user-friendly and requires minimal technical knowledge. It's like a traditional whiteboard but with the advantage of preserving diagrams indefinitely. It has made remote collaboration a breeze for my software team.

Cons

There is very little to dislike about this product but occasionally I find myself searching for a preloaded template that is not yet available.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

G
Gabriel

Logistics and Supply Chain, 1-10 employees

Less than a year

4.0

“Pros and Cons”

Pros

Miro is a comprehensive product that covers a wide range of uses from project management to workflow configuration. It effectively serves as an all-in-one tool.

Cons

It can be quite difficult for first-time users. Improved guidance on the various tools and templates would enhance the user experience and attract more clients.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

9

Functionality

10

A
Alejandro

Consumer Services, 1-10 employees

5.0

“The perfect whiteboard”

Pros

Using Miro to express and share ideas with peers is incredibly easy and enjoyable thanks to its diverse set of tools.

Cons

When I am on a call and sharing Miro my computer tends to slow down a bit.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Alexander

Architecture & Planning, 500+ employees

Less than a year

4.0

“Not bad but really laggy most of the time”

Pros

The Miro whiteboard is an excellent collaborative space for showcasing work and gathering feedback from others. It has been instrumental in my architecture education.

Cons

On both of my computers the Miro website becomes extremely laggy when multiple people are collaborating on the same whiteboard rendering it unusable.

Rating Distribution

Ease of use

4

Value for money

9

Customer Support

9

Functionality

10

A
Adam

Building Materials, 101-500 employees

More than a year

5.0

“A companion for your brain”

Pros

Miro is a flexible and powerful tool that aligns well with my thought process. It has become my go-to tool for brainstorming ideation and organizing ideas information and frameworks. The user interface canvas and tool design seamlessly complement my thinking instead of hindering it like many other tools.

Cons

It's difficult to find any significant dislikes about Miro. It consistently performs well with a highly intuitive user experience and accessible features that are readily available when needed.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

J
Jennifer

Insurance, 1-10 employees

More than a year

4.0

“Miro is a solid collaboration and management tool even for non-techies”

Pros

Firstly I love sticky notes and Miro allows me to use virtual sticky notes in the whiteboard feature and more. Secondly the editing and element creation process is easy and intuitive making it accessible even for non-tech-savvy individuals.

Cons

Creating lines required a bit of effort to figure out but with some experimentation I quickly got the hang of it.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10