Total 1247 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

25%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

O

Octane

Information Technology and Services, 500+ employees

More than a year

5.0
October 2022

Miro the perfect tool for collaboration and brainstorming

Pros

The design and architecture of Miro are fantastic. It's perfect for brainstorming sessions as you can see all the actions of your co-workers including their location and what they write. The timer feature helps manage session time effectively and the voting feature allows for easy feedback collection. Accessing stats on specific objects such as text or post-it notes is also a valuable feature.

Cons

Managing access can be quite complicated. Sometimes my users can only comment and not edit. The integration with Microsoft Teams doesn't work properly.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

K

Karin

Information Technology and Services, 51-100 employees

More than a year

4.0
October 2022

Great app

Pros

The app is user-friendly and assists us in idea mapping and work in progress.

Cons

I have no dislikes. I use Miro all the time and it helps me with my daily work.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

S

Samuel

Marketing and Advertising, 11-50 employees

More than a year

4.0
October 2022

Miro is a great app to show and create visual maps of everything!

Pros

I love the abundance of templates in Miro and its ease of use.

Cons

Sometimes I encountered an issue where everything I worked on in Miro couldn't be saved even though it indicated that it was resulting in the loss of some of my work.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

6

N

Nutsa

Information Technology and Services, 51-100 employees

Less than 6 months

5.0
October 2022

An Effective and Well-designed Collaboration Tool

Pros

Miro is easy to use beautifully designed and highly customizable. Compared to Draw.io Miro represents a new era. One of the things I appreciate most is the ability to customize shapes according to my preferences. The sticky notes are incredibly useful for brainstorming and the Cards feature works perfectly. I use Miro for roadmap planning and workflow design. After finishing the process design I export it and incorporate it into our internal knowledge base as an image which proves to be very useful.

Cons

In the free version only small process maps can be exported as images while larger ones lose quality. This is the most bothersome aspect of the free version for me. I also wish Miro had more relevant stickers and it would be great to have the ability to export flowcharts as animations or videos.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J

Jenelin

Information Technology and Services, 101-500 employees

Less than 6 months

4.0
October 2022

The ideal app for shared whiteboards

Pros

Miro is a highly reliable collaboration tool offering both user-friendly functionality and excellent performance.

Cons

The interface can be intimidating for new users. Items are sometimes mistakenly moved with a left-click instead of a right-click.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

M

Marianela

Chemicals, 51-100 employees

More than a year

5.0
October 2022

Interactive and online meetings with real-time collaboration.

Pros

With Miro there's no need for prior knowledge or training. You can start using it collaboratively right from the first time you see it. This advantage is particularly valuable when bringing other people into online meetings facilitating dynamic storytelling and feedback.

Cons

The free version is excellent and offers multiple functionalities. However it's important to consider budgeting for the paid version as you grow in the organization to ensure the documents are stored in their repositories without the risk of losing information over time.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M

Michael

Construction, 500+ employees

Less than a year

5.0
October 2022

Miro - The Ultimate Collaboration Tool

Pros

I love the flexibility and ease of collaboration that Miro provides. Working with my coworkers using Miro is a seamless experience.

Cons

I wish it was easier to upload multi-page documents into Miro for reviewing and editing.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M

Marie

Medical Devices, 11-50 employees

4.0
October 2022

Collaboration made easy

Pros

Miro is easy to use within our team and we appreciate its user-friendliness and self-explanatory nature.

Cons

The premium features are expensive compared to the added value they provide.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

8

A

Anonymous

Not Specified, 51-100 employees

More than a year

5.0
October 2022

Favorite tool for team collaboration

Pros

Miro surpasses other tools in the market when it comes to wireframing options.

Cons

Sometimes the zoom in/zoom out features behave strangely.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

F

Francesco

Electrical/Electronic Manufacturing, 500+ employees

Less than a year

5.0
October 2022

Great tool for mind mapping and workflow management

Pros

I find Miro highly useful for mind mapping and workflow management. Its usability is excellent and compared to past tools like Triaster Miro appears more advanced.

Cons

Some functionalities are not very intuitive requiring time to learn the tool properly.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

S

Seckin

Information Technology and Services, 11-50 employees

More than a year

5.0
October 2022

Co-working Board

Pros

Miro is incredibly useful for workflows and idea generation. The ability to create boards and keep members updated is invaluable. The drawing options are also incredibly easy to use.

Cons

It would be beneficial to add a PDF export option for selected areas.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

MZ

Muhammed Zeki

Higher Education, 51-100 employees

Less than 6 months

5.0
October 2022

Usefull and friendly

Pros

Miro is a collaboration tool that is extremely user-friendly and packed with great features.

Cons

Some tools are limited but the remaining ones are good.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

S

Sharon

Aviation & Aerospace, 500+ employees

Less than 6 months

4.0
October 2022

Easy to learn

Pros

Miro is a handy tool for both personal and professional needs. It doesn't require a specific background to find it useful and the availability of templates and explanation pages makes it easy to learn.

Cons

The software is somewhat limited in terms of diagram customization and doesn't have the most aesthetic look.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

G

George

Human resources , 10-49 employees

4.0
September 2022

Compatible

Pros

It integrates well with other collaborative software like Jira , Asana and MS Teams.

Cons

None

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

F

Frank

Internet, 100-499 employees

5.0
September 2022

Appreciate the new updates with Miro.

Pros

The additional capabilities make it a must-have for our company, especially given we work from two separate locations and need to connect on a regular basis.

Cons

Working as it should!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

F

francesca

Insurance, 100-499 employees

4.0
September 2022

Miro is a lifesaver!

Pros

I appreciate that Miro assists us in maintaining productivity and it is simple to use as well.

Cons

The system does have a learning curve

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

S

Shannon

Marketing and Advertising, 1-10 employees

More than a year

5.0
September 2022

Intuitive and Powerful for Idea Mapping

Pros

Mind mapping in Miro is highly effective especially for explaining complex concepts. While the tool offers many other uses its ability to ideate and convey ideas is top-notch. Whether using the simple features or exploring the more complex ones Miro allows for limitless creative possibilities.

Cons

It's a complex tool which is necessary for mind mapping in a way that makes sense for your brain. However there is a slight learning curve although it can be easily figured out in a single brainstorming session.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M

Marcos

Computer Software, 51-100 employees

More than a year

5.0
September 2022

One of the best tools to work in group brainstorming etc.

Pros

The best part of working with Miro is the freedom it provides to work the way you want and collaborate with others seamlessly.

Cons

I can't think of anything I would dislike about this tool. It provides the freedom you need in the way you need it. It's a wonderful tool for working in marketing.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

R

Rebecca

Design, 101-500 employees

Less than a year

4.0
September 2022

Great alternative to post it notes

Pros

Miro saves me time by facilitating remote UX workshops. Instead of typing up post-it notes our clients can add their comments directly to the board and we can duplicate post-its as needed. The timer and voting features are particularly useful in these scenarios.

Cons

The boards can be a bit slow but that's simply because they hold a lot of information.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

S

Shyamili

Information Technology and Services, 11-50 employees

Less than 6 months

3.0
September 2022

Miro- a review

Pros

Miro is incredibly easy to use even for beginners and offers a wide range of features and templates.

Cons

Editing can be difficult and a bit confusing.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8