Total 1247 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars72%
4
Stars25%
3
Stars3%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Anonymous
Not Specified, 500+ employees
Less than a year
“The best digital whiteboard platform out there!
Pros
Miro excels at virtual team collaboration brainstorming and idea sharing. Its interface is intuitive and easy to learn. The standout feature of Miro is its extensive integration with third-party tools such as Excel and Slack.
Cons
There are two aspects of Miro that could use improvement. Firstly the speed can be slow especially when there's a large group in the 'room.' Secondly the Android app is somewhat difficult to use (I cannot speak for the iPhone app as I haven't used it).
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Mohamed Amine
Banking, 500+ employees
Less than a year
“Awesome tool for brainstorming and team retrospectives
Pros
Miro is easy to use and offers a wide array of features. Even with 30+ users on a Miro board it remains manageable to keep track of everyone's contributions.
Cons
The frequency of client updates is too high and it requires re-authentication each time which can be inconvenient.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Liza
Renewables & Environment, 101-500 employees
More than a year
“Through its collaborative features all members can stay on the same page to reach ideal solutions
Pros
Miro has truly provided us with a remarkable platform for teamwork and communication ensuring that everyone remains on the same page. When it comes to brainstorming solutions conducting interactive sessions and gathering input from team members the Miro Whiteboard stands out as a fantastic tool. Its ability to collect thoughts and opinions using emojis shapes and colors and then share that valuable information with others is truly remarkable. What I find most enjoyable about Miro is its capacity to foster team cooperation encourage idea sharing and facilitate the creation of stunning visual reports. The user-friendly design is easily adaptable for everyone and the abundance of ready-made templates allows for the creation of suitable models for any given subject.
Cons
Miro is easy to use straightforward and produces high-quality results. The only drawback is the inefficiency of the mobile phone system.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Mila
Food & Beverages, 500+ employees
More than a year
“Whiteboarding Anywhere!
Pros
When the pandemic hit Miro proved to be a lifesaver for my team. While I'm not usually a creator I found it to be a fantastic way to whiteboard and collaborate with colleagues from anywhere.
Cons
I'm still learning how to navigate without accidentally ruining our masterpieces. :)
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Prerana
Architecture & Planning, 500+ employees
More than a year
“Best in the business
Pros
Miro offers a great interface and layout options for agile projects.
Cons
There aren't many drawbacks but if I had to mention one it would be the limited options for document types that can be uploaded.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Denise
Marketing and Advertising, 101-500 employees
More than a year
“Excellent experience in collaborative work
Pros
My experience with Miro has been exceptional and I have used it extensively for teaching and scheduling. Its intuitive design and emphasis on teamwork make it a versatile tool that works seamlessly across devices without requiring additional software or plugins. It facilitates quick engagement with diverse groups of individuals.
Cons
The only drawback I can think of is that uploading certain materials such as videos may take some time. Additionally the cost per license for a small business is significant although the free basic version offers comprehensive features.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
8
Hrudvi Ranganath
Education Management, 500+ employees
Less than a year
“Collaborative Multi-Purpose White Board
Pros
Miro provides a wide range of tools that are highly usable during project planning and presentation phases.
Cons
The software lacks a proper user guide which can be somewhat confusing for new users in the beginning.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
8
Callum
Computer software , 2-9 employees
“Asychronous teamwork
Pros
Remote teams can contact with their coworkers in many ways. They can add visual notes to ongoing conversations. There are polls to get large groups opinion on important decisions.
Cons
None
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
9
Dean
Computer Software, 2-9 employees
“Review
Pros
I like that Miro can be used on a computer, the web, or a mobile phone efficiently.
Cons
More visual object models and variants are needed.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
8
Functionality
8
Anderson
Information Technology and Services, 50-99 employees
“One of the best management system.
Pros
The videos and templates given are really useful for easy administration. The customer support is also quite helpful.
Cons
Miro does have a bit of a learning curve
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Monika
Design, 1-10 employees
More than a year
“Great UX Tool
Pros
Miro's ease of use makes it a great UX tool for workshops.
Cons
It would be beneficial to have more UX templates as there is a significant opportunity to market Miro as a UX tool.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Mauricio
Marketing and Advertising, 1-10 employees
Less than a year
“Great tool for any team
Pros
The ability to collaborate with your team using Miro isamazing! It makes creating low-fidelity wireframes for web or app development super easy and quick.
Cons
It could benefit from more advanced design features to facilitate the conversion of low-fidelity wireframes to high-fidelity ones. Currently other tools are necessary for that purpose.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Willian Paulo
Telecommunications, 51-100 employees
More than a year
“Excellent Collaboration tool
Pros
Miro proves to be incredibly user-friendly and invaluable for brainstorming in online meetings.
Cons
Occasionally it crashes especially on Firefox.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Lana
Information Technology and Services, 11-50 employees
Less than a year
“Miro for project tracking
Pros
The collaboration capabilities of Miro are impressive. It allows for real-time cursor visibility enhancing remote meetings and simultaneous work.
Cons
The formatting options for sticky notes and text boxes are limited. Don't expect the same level of formatting as you would find in programs like Word.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Cesar
Computer Hardware, 1-10 employees
More than a year
“The best tool for collaborative work
Pros
Miro's outstanding platform for productivity and collaborative work sets it apart as a 5-star tool with universal appeal. Its user-friendly interface and time-saving functions optimize the work process while its extensive suite of collaborative tools including project management brainstorming calendars and diagrams truly shine. Miro empowers teams to seamlessly collaborate providing real-time cursor visibility and enhancing remote meetings. Whether it's wireframing ideas or refining them further the diagramming feature in Miro enables exceptional brainstorming sessions. It's a versatile and invaluable asset that fosters creativity efficiency and seamless collaboration for teams of all sizes and industries.
Cons
The price for accessing all the features can be quite expensive which is a drawback considering the limitations of the free version.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Adrian
Computer Software, 1-10 employees
Less than a year
“Miro from the perspective of a Python developer and a past graphic designer
Pros
The diagramming feature in Miro enables exceptional brainstorming offering the option to leave ideas in wireframe or refine them further.
Cons
While snapping works well most of the time there are instances where it feels clunky. It can be less intuitive compared to CorelDRAW or Illustrator.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Tracy
Financial Services, 51-100 employees
More than a year
“Easy collaboration with Miro
Pros
Miro is a versatile tool that empowers teams to effortlessly create various visuals such as diagrams flow charts and storyboards. Its collaborative nature allows for seamless contribution commenting and building together.
Cons
It takes a bit more time than desired to become comfortable with Miro. I had to seek help from a colleague to learn the main features when I first started.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
10
Anonymous
Not Specified, 11-50 employees
More than a year
“A go to app for team meetings
Pros
Miro greatly enhances online meetings by providing interactive features for recording minutes discussing project details and fostering a positive overall experience. It is an invaluable asset for team building.
Cons
Working on Miro through a mobile device can be challenging at times but overall I would still recommend it.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Mariam
Consumer Services, 101-500 employees
Less than a year
“A good way to brainstorm ideas
Pros
With its user-friendly interface Miro is highly effective for project work and idea generation. It enables process commenting creation and feedback sharing.
Cons
The best thing about Miro is the ability to share it with multiple teams and collaborate using sticky notes making brainstorming product or process ideas easier. It would be great if comments could be sent to email and required a mandatory response.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Andrya
Design, 500+ employees
More than a year
“Great for organization and design!
Pros
Miro is an incredible software for visually documenting discoveries and information. It facilitates idea organization and collaborative exchanges making it essential for remote work.
Cons
I wish the task organization and adding cards with specifications were improved. Additionally more decorative stickers would be a welcomed addition.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10