Total 1247 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

25%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

K

Katie

Religious Institutions, 11-50 employees

More than a year

5.0
April 2022

Great for Communicating Complex Systems

Pros

Miro's visual nature is a major plus for me especially when communicating flows to new staff. It simplifies the explanation of our tracks/systems providing a comprehensive overview that staff can refer back to.

Cons

Additional keyboard shortcuts would be welcomed as it can be a bit cumbersome to achieve the desired appearance.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

H

Hafiz

Animation, 1-10 employees

Less than a year

5.0
April 2022

Friendly interface

Pros

Miro has been incredibly helpful across various stages from idea generation to final delivery. Its user-friendly interface and ready-to-use templates make it easy to navigate. I highly recommend exploring the templates that align with your specific project needs.

Cons

Navigation can be challenging. When boards become larger it's easy to lose track of each section. It would be helpful to have the ability to name sections for easier identification and selection.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

H

Harsha

Computer Software, 500+ employees

More than a year

5.0
April 2022

Great collaboration app for teams of any size

Pros

Miro works seamlessly and simplifies remote work. The helpful templates and integration with Jira enhance productivity.

Cons

Navigating and preventing incorrect modifications becomes more challenging with larger teams.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

Less than 6 months

5.0
April 2022

Fantastic whiteboard space!

Pros

Working remotely is made easier with Miro's user-friendly interface and real-time responsiveness allowing for smooth collaboration and clear visibility.

Cons

It can feel a bit clunky at times requiring some explanation for certain functionalities but overall it's not too difficult to grasp.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

G

Greg

Higher Education, 500+ employees

Less than a year

5.0
April 2022

Miro makes digital whiteboarding easy

Pros

Miro is a snappy and quick collaboration tool that excels in visual appeal. Its functionality shines making it an incredible asset for teams.

Cons

Miro's main limitations arise from users employing it for purposes it wasn't designed for. Miro is not meant to be a document editor or spreadsheet. If it couldn't be done on a whiteboard it's best to explore other tools.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

More than a year

5.0
April 2022

Best digital app for team brainstorming

Pros

The ease of onboarding colleagues availability of a Mac app and the freedom to use Miro were highlights for me.

Cons

Adjusting the size of text boxes and aligning separate ones can sometimes feel cumbersome.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

More than a year

5.0
April 2022

Why do I use Miro

Pros

As a copywriter Miro's diverse set of tools makes it effortless to organize ideas and visually present concepts like buyer personas customer journeys and unique selling propositions. It simplifies my job significantly.

Cons

There's nothing I dislike about Miro. It is genuinely useful.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

B

Branimir

Financial Services, 101-500 employees

Less than a year

4.0
April 2022

Planning is crucial

Pros

The astonishing ease of collaboration between teams and the real-time visibility of other users are standout features of Miro.

Cons

Some rule and permission features such as requesting change permission from another team would be beneficial.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

A

Anonymous

Not Specified, 500+ employees

Less than a year

5.0
April 2022

Fun and easy to use!

Pros

Miro has become my daily go-to for organizing thoughts. Its ease of use is unparalleled and it serves as a versatile tool for strategic planning project management mind mapping and workflows.

Cons

Currently I have no negative experiences with it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

D

Dani

Computer Software, 51-100 employees

Less than a year

5.0
April 2022

Miro is a design lifesaver

Pros

Miro's ease of use and user-friendly interface along with its clear objects and flexibility make it a valuable tool for various purposes.

Cons

In truth there is nothing; we use it for modeling and it fulfills our requirements perfectly.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

K

Katie

Automotive, 101-500 employees

Less than 6 months

5.0
April 2022

A little complicated but worth it

Pros

The layout and interface of Miro are enjoyable and intuitive catering to collaborative projects and personal use alike.

Cons

I'm not fond of the inflexibility of the templates. It's challenging to personalize them and creating your own template can be time-consuming.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

9

Functionality

6

R

Rosie

Health, Wellness and Fitness, 11-50 employees

Less than 6 months

5.0
April 2022

Perfect for the post-covid work world

Pros

Miro is perfect for idea management and tracking team progress especially when not everyone is physically present in the office.

Cons

It is pricier compared to other project management software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

Less than a year

5.0
April 2022

The golden standard

Pros

Miro's clean appearance smooth functionality and easy team adoption make it an excellent choice. Although some features are paid the platform offers a wealth of options.

Cons

Advanced features and extensive collaboration options require payment.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

R

Rachel

Restaurants, 500+ employees

More than a year

5.0
April 2022

Miro User Review

Pros

Miro is a versatile tool that meets various collaboration needs. Its overall functionality enables project idea and team management.

Cons

When using the whiteboard function there are a few minor things to keep in mind. It takes time to become comfortable with the various features.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

J

Joe

Computer Software, 51-100 employees

More than a year

5.0
April 2022

Your best replacement to those pesky sticky notes!

Pros

Miro's ability to transform my cluttered desktop filled with forgotten sticky notes is truly remarkable. With Miro I can create and share notes charts and boards facilitating collaboration with my team. The visual representation of ideas and thoughts is invaluable making it easy for us to understand and work on projects together. Investing in Miro has been a game-changer for our team's productivity.

Cons

Having more free templates available would be helpful before committing to a purchase. However overall I believe it has everything necessary for our projects.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

6

V

Vector

Computer Software, 11-50 employees

More than a year

5.0
April 2022

A good tool with lots of templates

Pros

Miro stands out with its extensive collection of meeting templates enhancing collaboration while providing an excellent user experience.

Cons

There are cheaper alternatives available in the market.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

10

L

Lisa

Banking, 500+ employees

Less than 6 months

5.0
April 2022

Great Collaboration Tool

Pros

Miro's ease of use is truly impressive. After a few tutorial videos I quickly started creating boards to support our customer journey mapping process. Miro provided the collaborative space I was seeking allowing my team and me to seamlessly work together. With the platform's endless options and unlimited usability we have found a versatile tool that meets all our needs.

Cons

The abundance of options within the system can sometimes be overwhelming when deciding how to proceed. However this is not a true negative in practice.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

3.0
April 2022

Fast Workflow tool for distance co-working

Pros

Miro's clear GUI ensures everyone can easily navigate and understand the tasks for a project.

Cons

It lacks popularity resulting in a limited user base familiar with its usage.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

6

Functionality

6

A

Anonymous

Not Specified, 500+ employees

5.0
April 2022

Covers the basic in collaborative processes (free trial)

Pros

Miro allows for instant idea sharing with real-time updates ensuring smooth collaboration without any lag.

Cons

It offers limited features and the interface is simplistic. Occasionally I miss functionalities like a web library that assist in idea generation.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

R

Randy

Computer Software, 10-49 employees

5.0
March 2022

strength and simplicity

Pros

Miro is one of my personal favorites since it allows me to convey my thoughts visually so that others may comprehend them more readily.

Cons

NA

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9