Total 1247 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars72%
4
Stars25%
3
Stars3%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Katie
Religious Institutions, 11-50 employees
More than a year
“Great for Communicating Complex Systems
Pros
Miro's visual nature is a major plus for me especially when communicating flows to new staff. It simplifies the explanation of our tracks/systems providing a comprehensive overview that staff can refer back to.
Cons
Additional keyboard shortcuts would be welcomed as it can be a bit cumbersome to achieve the desired appearance.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Hafiz
Animation, 1-10 employees
Less than a year
“Friendly interface
Pros
Miro has been incredibly helpful across various stages from idea generation to final delivery. Its user-friendly interface and ready-to-use templates make it easy to navigate. I highly recommend exploring the templates that align with your specific project needs.
Cons
Navigation can be challenging. When boards become larger it's easy to lose track of each section. It would be helpful to have the ability to name sections for easier identification and selection.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Harsha
Computer Software, 500+ employees
More than a year
“Great collaboration app for teams of any size
Pros
Miro works seamlessly and simplifies remote work. The helpful templates and integration with Jira enhance productivity.
Cons
Navigating and preventing incorrect modifications becomes more challenging with larger teams.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less than 6 months
“Fantastic whiteboard space!
Pros
Working remotely is made easier with Miro's user-friendly interface and real-time responsiveness allowing for smooth collaboration and clear visibility.
Cons
It can feel a bit clunky at times requiring some explanation for certain functionalities but overall it's not too difficult to grasp.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Greg
Higher Education, 500+ employees
Less than a year
“Miro makes digital whiteboarding easy
Pros
Miro is a snappy and quick collaboration tool that excels in visual appeal. Its functionality shines making it an incredible asset for teams.
Cons
Miro's main limitations arise from users employing it for purposes it wasn't designed for. Miro is not meant to be a document editor or spreadsheet. If it couldn't be done on a whiteboard it's best to explore other tools.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 11-50 employees
More than a year
“Best digital app for team brainstorming
Pros
The ease of onboarding colleagues availability of a Mac app and the freedom to use Miro were highlights for me.
Cons
Adjusting the size of text boxes and aligning separate ones can sometimes feel cumbersome.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Anonymous
Not Specified, 1-10 employees
More than a year
“Why do I use Miro
Pros
As a copywriter Miro's diverse set of tools makes it effortless to organize ideas and visually present concepts like buyer personas customer journeys and unique selling propositions. It simplifies my job significantly.
Cons
There's nothing I dislike about Miro. It is genuinely useful.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Branimir
Financial Services, 101-500 employees
Less than a year
“Planning is crucial
Pros
The astonishing ease of collaboration between teams and the real-time visibility of other users are standout features of Miro.
Cons
Some rule and permission features such as requesting change permission from another team would be beneficial.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Anonymous
Not Specified, 500+ employees
Less than a year
“Fun and easy to use!
Pros
Miro has become my daily go-to for organizing thoughts. Its ease of use is unparalleled and it serves as a versatile tool for strategic planning project management mind mapping and workflows.
Cons
Currently I have no negative experiences with it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Dani
Computer Software, 51-100 employees
Less than a year
“Miro is a design lifesaver
Pros
Miro's ease of use and user-friendly interface along with its clear objects and flexibility make it a valuable tool for various purposes.
Cons
In truth there is nothing; we use it for modeling and it fulfills our requirements perfectly.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Katie
Automotive, 101-500 employees
Less than 6 months
“A little complicated but worth it
Pros
The layout and interface of Miro are enjoyable and intuitive catering to collaborative projects and personal use alike.
Cons
I'm not fond of the inflexibility of the templates. It's challenging to personalize them and creating your own template can be time-consuming.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
9
Functionality
6
Rosie
Health, Wellness and Fitness, 11-50 employees
Less than 6 months
“Perfect for the post-covid work world
Pros
Miro is perfect for idea management and tracking team progress especially when not everyone is physically present in the office.
Cons
It is pricier compared to other project management software.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less than a year
“The golden standard
Pros
Miro's clean appearance smooth functionality and easy team adoption make it an excellent choice. Although some features are paid the platform offers a wealth of options.
Cons
Advanced features and extensive collaboration options require payment.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Rachel
Restaurants, 500+ employees
More than a year
“Miro User Review
Pros
Miro is a versatile tool that meets various collaboration needs. Its overall functionality enables project idea and team management.
Cons
When using the whiteboard function there are a few minor things to keep in mind. It takes time to become comfortable with the various features.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Joe
Computer Software, 51-100 employees
More than a year
“Your best replacement to those pesky sticky notes!
Pros
Miro's ability to transform my cluttered desktop filled with forgotten sticky notes is truly remarkable. With Miro I can create and share notes charts and boards facilitating collaboration with my team. The visual representation of ideas and thoughts is invaluable making it easy for us to understand and work on projects together. Investing in Miro has been a game-changer for our team's productivity.
Cons
Having more free templates available would be helpful before committing to a purchase. However overall I believe it has everything necessary for our projects.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
6
Vector
Computer Software, 11-50 employees
More than a year
“A good tool with lots of templates
Pros
Miro stands out with its extensive collection of meeting templates enhancing collaboration while providing an excellent user experience.
Cons
There are cheaper alternatives available in the market.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
10
Lisa
Banking, 500+ employees
Less than 6 months
“Great Collaboration Tool
Pros
Miro's ease of use is truly impressive. After a few tutorial videos I quickly started creating boards to support our customer journey mapping process. Miro provided the collaborative space I was seeking allowing my team and me to seamlessly work together. With the platform's endless options and unlimited usability we have found a versatile tool that meets all our needs.
Cons
The abundance of options within the system can sometimes be overwhelming when deciding how to proceed. However this is not a true negative in practice.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than 6 months
“Fast Workflow tool for distance co-working
Pros
Miro's clear GUI ensures everyone can easily navigate and understand the tasks for a project.
Cons
It lacks popularity resulting in a limited user base familiar with its usage.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
6
Functionality
6
Anonymous
Not Specified, 500+ employees
“Covers the basic in collaborative processes (free trial)
Pros
Miro allows for instant idea sharing with real-time updates ensuring smooth collaboration without any lag.
Cons
It offers limited features and the interface is simplistic. Occasionally I miss functionalities like a web library that assist in idea generation.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Randy
Computer Software, 10-49 employees
“strength and simplicity
Pros
Miro is one of my personal favorites since it allows me to convey my thoughts visually so that others may comprehend them more readily.
Cons
NA
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9