Total 1247 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

25%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

P

Pablo

Education Management, 500+ employees

More than a year

4.0
March 2022

recommended collaborative tool

Pros

Miro's intuitive and collaborative nature sets it apart. Its quick performance across devices without the need for additional software or plugins makes it easy to engage different team members.

Cons

The only downside I see is that uploading media such as videos can take a while to update. Additionally the price per license is a bit high for small companies. However the free basic version is quite comprehensive.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

9

Functionality

10

M

Marcin

Computer Software, 1-10 employees

More than a year

4.0
March 2022

Miro - a collaboration tool for groups

Pros

Miro facilitates collaboration among multiple individuals in real-time making it an essential tool for group work presentations and case studies. It has been invaluable during lockdowns and the COVID-19 pandemic.

Cons

Miro utilizes substantial resources causing my device's fans to rev up and work at a faster pace than usual when I open a Miro board. This can be problematic for devices that are not as high-performance and struggle with heavy workloads.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

N

Nick

Design, 1-10 employees

Less than a year

5.0
March 2022

Miro can do so much and then some!

Pros

Miro's interface is superior with everything intuitively placed. Managing larger boards becomes effortless maintaining an organized and visually appealing workspace.

Cons

Some large corporations are unable to use it due to GDPR restrictions.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J

Joao

Hospitality, 11-50 employees

5.0
March 2022

A great software to planning group work

Pros

When it comes to group work and sharing progress both in-person and online Miro is one of the best solutions. It simplifies the visualization of project resolutions and daily work fostering a sense of community.

Cons

Occasionally the software can be slow and experience some bugs.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

N

Nir

E-Learning, 1-10 employees

More than a year

5.0
March 2022

World class collaboration software lacking offline functionality to be perfect

Pros

I've been a user of Miro since its Realtime board days and it continues to be a pleasure to use. It loads effortlessly even on lower-spec computers setting it apart from other products created by industry giants. The platform offers an extensive range of apps templates and frameworks providing endless possibilities.

Cons

Despite having raised significant funds from investors and being available for a few years the product still lacks offline functionality. It would be great if the team could find a solution for this considering they already support "frames" within boards. One possibility is to create a duplicate of a frame to work with offline allowing users to merge changes later. Alternatively they could enable users to work offline on a copy of the file especially for situations like flights or commutes with poor connectivity where users may want to sketch and plan their ideas.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

K

Karol

Legal Services, 500+ employees

More than a year

5.0
March 2022

Perfect for remote work

Pros

Miro came into our lives at the perfect time. With the shift to remote meetings it offers numerous opportunities for live collaboration. The inclusion of live voice functionality adds even more value to the experience.

Cons

The abundance of possibilities in Miro can be overwhelming and there's never enough time to explore all of them despite the availability of various forms of training content.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

J

Joshua

Information Technology and Services, 51-100 employees

Less than a year

5.0
March 2022

Create Workflow Charts Anytime

Pros

Using Miro is super easy. Creating new boards adding members and getting started with designing happens instantly. The platform is beginner-friendly thanks to its simple guides and tutorials that facilitate quick learning.

Cons

Miro's ease of use can be a double-edged sword. With the ability to create numerous boards it's easy to get lost particularly for those who are naturally disorganized. Properly naming the boards can help mitigate this issue.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M

Marico

Industrial Automation, 51-100 employees

Less than a year

5.0
March 2022

Creation and organization of processes

Pros

The freedom of creation in Miro is what impressed me the most. The vast board space and countless component options allow users to unleash their creativity. The ability to resize post-its and zoom in to view their content is a fantastic feature that I absolutely love.

Cons

The software's memory usage is a drawback causing system slowdowns and lengthy startup times.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

More than a year

5.0
March 2022

Amazing whiteboard collaboration and ideating tool

Pros

Miro proves to be a remarkable tool for creating visually appealing charts and facilitating collaborative brainstorming sessions with teams. Its extensive collection of modern and attractive premade templates accelerates work progress. The integrated video chat and presentation mode greatly aid collaboration making it ideal for teaching collaboration and brainstorming purposes. Additionally Miro offers a comprehensive view of ongoing projects allowing for in-depth discussions and informed decision-making.

Cons

Collaborating with Miro on Zoom can be less smooth especially with larger teams working on the same board. The experience of using a Wacom pen to create sketches on a Miro board was not as smooth as expected leading to a preference for creating flowcharts rather than sketches.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J

Jakub

Marketing and Advertising, 1-10 employees

More than a year

5.0
March 2022

Th golden standard in whiteboarding

Pros

The ease of starting with Miro is astounding. Registering and immediately starting to whiteboard is a breeze. And if you ever need additional functionality just explore the app's menus and you'll find exactly what you're looking for whether it's a kanban board a timer or building blocks for flowcharting.

Cons

Collaborative editing in Miro can be expensive especially for the pricier plans. Even with the free or "consultant" plan sharing boards and editing can feel somewhat rough potentially resulting in high costs for additional users.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
March 2022

Digital collaboration & workshops

Pros

The user-friendly interface of Miro makes it easy for anyone even those unfamiliar with such software to navigate. Collaboration is seamless with tools like timers voting features and pre-included templates. The recent addition of Miro smart meetings has made organizing interactive workshops a delightful experience.

Cons

The new functionality introduced with Miro smart meetings is highly appreciated. However since it is relatively new there are missing features and some aspects are not as polished as the rest of Miro.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 101-500 employees

Less than 6 months

5.0
March 2022

Helpful for virtual whiteboarding

Pros

Miro has proven to be intuitive and easy to use. Personally I utilize it for creating project timelines and aligning with stakeholders. Others in my organization rely on Miro for product design and mockups. Its user-friendliness has been particularly helpful in the remote and virtual environment.

Cons

So far there is nothing to dislike about Miro.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

O

Ob

Information Technology and Services, 500+ employees

Less than 6 months

4.0
March 2022

Collaboration is easy

Pros

Collaborating with teams on Miro boards is a hassle-free experience without any unnecessary complications.

Cons

It takes some time to become familiar with the tool and its various options. Video tutorials could be beneficial in this regard.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

8

D

Darya

Apparel & Fashion, 1-10 employees

More than a year

5.0
March 2022

One of the best softwares Ive ever used!

Pros

If you work in a team and require seamless collaboration for creative work Miro is a fantastic software. Its easy-to-learn features make collaboration effortless and enjoyable.

Cons

Personally there is nothing I dislike about Miro. It provides everything that my teammates and I need for our projects.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Alicia

Computer Software, 51-100 employees

Less than 6 months

4.0
March 2022

Great virtual collaboration tool!

Pros

Real-time ideation and collaboration among team members are standout features of Miro. It fosters effective brainstorming sessions and productive discussions.

Cons

I haven't encountered any cons thus far.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

AC

Ahmet Can

Melike Altinisik Architects, 2-9 employees

4.0
February 2022

Helps with project management.

Pros

When my team and I are online discussing a project or planning a project flow, we frequently use Miro as our visual aids because it has a digital whiteboard that works well.

Cons

The system sometimes crashes and slows down.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

9

J

Joao

Emergn , 2-9 employees

4.0
February 2022

We love Miro!

Pros

It brings together cross functional teams and serves as a platform for presenting ideas, mind mapping, workflow desin and strategic planning .

Cons

They should focus more on bug fixes.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

Y

Yash

E-Learning, 1-10 employees

5.0
February 2022

Great collaborating software Miro.

Pros

The variety of features in Miro is what I appreciate the most. It simplifies brainstorming sessions and makes them engaging enhancing collaboration among team members.

Cons

The software's variety of modes can make it quite complex at times although overall it is still great.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

Y

Yasmina

Graphic Design, 1-10 employees

Less than a year

4.0
February 2022

Easy to learn for workshop hosts and participants

Pros

Miro's intuitive tools make it easy to learn especially for those familiar with PowerPoint or similar software.

Cons

Unfortunately there was a glitch that caused four hours of work to go missing from the board. Eventually we were able to retrieve it using a restore function but it took a significant amount of time to figure out how to do so.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

A

adrian

Internet, 11-50 employees

Less than a year

5.0
February 2022

switched from airtable and trello

Pros

Miro is incredibly user-friendly making it an excellent tool for agile management.

Cons

The software tends to become laggy when around ten or more users are working on the same table.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10