Total 1247 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars72%
4
Stars25%
3
Stars3%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Havard
E-Learning, 1-10 employees
Less than 6 months
“Miro = Clarity and Progress
Pros
Miro has been a game-changer for me when it comes to visualizing my projects. It allows me to create a clear representation of different aspects be it a high-level overview a timeline or even an email sequence for clients. With Miro the stress of visualizing complex ideas diminishes enabling me to focus on the tasks at hand. It's like having a wall full of electronic cork boards that I can easily review edit and update whenever needed. I've integrated Miro into my daily routine relying on it multiple times throughout the day.
Cons
The more I use Miro the more I discover solutions to the challenges I encounter during my work.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Lorenzo
Insurance, 500+ employees
More than a year
“Visual vision
Pros
Implementing strategy in our projects requires vision and Miro is a fundamental tool in achieving that.
Cons
A feature for seamless integration and dialogue with PowerPoint during business presentations would be valuable.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
8
Richard
Financial Services, 101-500 employees
More than a year
“Daily Miro user
Pros
It serves as a quick and efficient tool for collaborative planning UX processes and research with team members. Additionally it excels at presenting findings or plans.
Cons
Occasionally there is a delay when working with large Miro files that contain extensive data.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Yarik
Marketing and Advertising, 1-10 employees
More than a year
“Product that I was looking for years a bit pricey though
Pros
The UI is simply amazing. Within minutes you'll grasp all the main features. It works seamlessly across platforms aiding organization and providing a comprehensive view of options simultaneously.
Cons
The pricing structure of Miro presents a significant gap between the free and paid versions. It would be beneficial to have an intermediate option.
Rating Distribution
Ease of use
10
Value for money
5
Customer Support
9
Functionality
10
Andrii
Retail, 101-500 employees
More than a year
“Thanks
Pros
Miro enables remote work and supports story mapping.
Cons
The simplicity of Miro allows for seamless teamwork and task discussions even when team members are in different cities.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 51-100 employees
More than a year
“Top tool for collaboration
Pros
Miro stands out as the ultimate tool for replicating in-person collaboration. The provided templates make it incredibly easy to create complex diagrams flow charts and project plans in a fraction of the time it would take to build them from scratch in other software. It also offers clever features like voting hidden areas for discussions and edit history.
Cons
Some templates can be challenging to use such as when attempting to create an org chart and struggling to add elements beyond the provided 'boxes.'
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Anonymous
Not Specified, 11-50 employees
“The best for project design and ideas
Pros
With its user-friendly interface extensive toolset and countless possibilities Miro is easy to use and offers a wide range of capabilities.
Cons
The cost per user can become expensive especially for teams with more than five members.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
10
Goldmund
Design, 11-50 employees
Less than 6 months
“Love this app
Pros
Virtual whiteboarding and card-walling have reached a new level and there are abundant online resources available to quickly learn advanced features.
Cons
So far I have not encountered any issues with the software. It has exceeded my expectations.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Jai
E-Learning, 51-100 employees
Less than a year
“Great tool for team collaboration
Pros
The software's versatility is astonishing. The infinite canvas allows collaboration on various processes and flows within the same project.
Cons
Ease of use is a concern particularly with tools like lines and arrows which could be more user-friendly similar to MS Paint.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Anonymous
Not Specified, 51-100 employees
Less than a year
“Best Online Tool for Collaborating
Pros
I heavily utilize features like frame hiding clock management and muting background music especially during facilitations with my teams or clients. Collaborating with dozens of users greatly enhances interaction particularly in times of virtuality caused by the ongoing pandemic.
Cons
It is advisable to have sufficient RAM on your PC/laptop when screen sharing and collaborating with a large number of people (over 100) simultaneously.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Jennifer
Writing and Editing, 1-10 employees
Less than a year
“I use Miro daily!
Pros
As a freelancer with numerous writing projects Miro helps me stay organized. It's truly a lifesaver!
Cons
A minor complaint is that when attempting to delete one of my tabs it is automatically selected instead of being deleted. This is a minor inconvenience.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Eduardo
Education Management, 500+ employees
Less than a year
“Miro is just amazing
Pros
Miro has the potential to solve a wide range of problems and I believe it can be beneficial for everyone.
Cons
The limitation on the number of free boards can be problematic within a team as people sometimes create boards within another team.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Ashwanth
Design, 1-10 employees
More than a year
“perfect tool. But would like to see a few updates
Pros
Miro enhances productivity offers an intuitive interface and provides a platform to visualize and organize ideas without any restrictions. It's like having my brain displayed on a screen. Miro I love you!
Cons
I am eagerly awaiting the introduction of a dark mode. Additionally making the template publishing process easier and potentially incentivizing it would be appreciated.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Maxine
Astro, 101-500 employees
“Great Tool for Visual Collaboration!
Pros
Miros most powerful feature is its ability to have online meetings and project discussions. It comes with all of the tools we need to collaborate on tasks and projects, and it works in real-time. We are quite pleased with our decision to make this programme a part of our work system.
Cons
I do admit that there are a few bugs with the system.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
John
Jakaya, 1-10 employees
“Exactly what we needed!
Pros
I appreciate how Miro is incredibly simple to use. Customization is easy and the support team is responsive and friendly. This is the software we had been hoping for, and it delivered in unexpected ways.
Cons
Nothing of importance.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Juliane
ID Personal English, 1-10 employees
“Simply Amazing
Pros
What I appreciate best about the software is that it allows my customers full access to every single lesson Ive ever given them, as well as the ability to contact me directly.
Cons
Its a good system but I would love it if Miro allowed me to add mp3 files to my board.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Elizabeth
Architecture & Planning, 1-10 employees
More than a year
“I have recommended Miro to colleagues and friends
Pros
Miro enables real-time collaboration and offers diverse capabilities including link sharing sketching and project management. It's a place to brainstorm work out both the big picture and the details and it excels in both usability and high capability.
Cons
Miro is not yet considered an industry standard which can lead to challenges when working with students who prefer their university software (which may be inferior) or Google Docs (which lacks certain features). Integrating familiar software like Slack Google Docs and calendars could facilitate smoother adoption for teams unfamiliar with Miro.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Sureshkumar
Retail, 500+ employees
More than a year
“Best app for agile project management
Pros
Miro helps us visualize project design diagrams providing a holistic view of how everything fits into the larger scheme. We extensively use it for UI wireframes design and architecture diagrams.
Cons
Performance may be affected as the number of users accessing the dashboard increases.
Rating Distribution
Ease of use
6
Value for money
3
Customer Support
3
Functionality
6
Bruno
Information Technology and Services, 500+ employees
More than a year
“Single user working remote
Pros
Miro is not only easy to use but also encompasses all the necessary functions for my workday.
Cons
Please introduce a dark mode! Other than that everything is awesome.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Ibs
Online Media, 1-10 employees
“Perfect for my messy mind and ideas
Pros
I love using Miro for brainstorming and organizing my ideas. Its user-friendly interface is a significant advantage.
Cons
Unfortunately I am unable to spell check on my iMac when using this program. Additionally having a toggle option similar to Notion's toggle list would be beneficial allowing me to open and close a list within a mind map for a cleaner appearance.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10