Total 1247 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars72%
4
Stars25%
3
Stars3%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Felicia
Design, 1-10 employees
Less than 6 months
“Make remote co-working much easier and fun
Pros
This app revolutionizes remote brainstorming enabling seamless idea organization and offering a comprehensive view of our progress on a single page. We can leave comments track work in real-time and collaborate effectively even when working at different times. Miro makes remote work a breeze.
Cons
It would be great if the timer feature were also available in the free version.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Genevieve
Real Estate, 101-500 employees
Less than a year
“Good for Wireframing and ideation
Pros
Miro's ability to effortlessly add sticky notes with linked ideas is truly fantastic. Additionally the integrated wireframing feature eliminates the need for external downloads or plugins making it a convenient tool for visualizing the impact of interconnected concepts.
Cons
Initially working with the borderless boards in Miro was disconcerting as I am accustomed to working with pages that have borders. However I have adapted over time. My only concern is the ability to use Miro more efficiently offline without losing work when reconnecting to the internet.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Alan
Computer Software, 51-100 employees
Less than 6 months
“User Workflow Creation and Collaboration Made Easy!
Pros
Miro is fantastic for creating visually appealing representations of workflows. The collaboration aspect makes remote teamwork easy allowing for feedback collection from multiple team members.
Cons
It would be nice to have a few more templates available. While there is a large library I found that I couldn't use any of them directly without modifications.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Kara
E-Learning, 51-100 employees
Less than 6 months
“Great ideation tool
Pros
Miro proves incredibly useful for workshops and ideation. The recently added wireframe plugin includes all the necessary features.
Cons
The select tool feels a bit awkward as it sometimes fails to include all objects and moving them around does not feel smooth. Additionally the table tool lacks many functionalities. Improvement in these areas would be appreciated.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Tatiana
Market Research, 1-10 employees
Less than a year
“Brainstorming Ideas and Converting into Reality
Pros
The true value lies in Miro's online collaboration tools fostering a sense of inclusion where everyone's opinion contributes to building innovative products.
Cons
There is room for improvement in features that cater to consumers aged 60 and above who are engaged in innovation workshops and new product launches but may find it challenging to collaborate due to their unfamiliarity with the software.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
9
Functionality
8
yahya
Computer Software, 1-10 employees
More than a year
“Best sketch board platform I've used
Pros
Miro offers all the essential features for my work such as adding photos and exporting boards. The premium version includes powerful tools like video chat and voting. With Miro's excellence there's no need to search for alternative sketch board websites.
Cons
It is currently not possible to export images with a transparent background which I believe is a missing feature.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Anonymous
Not Specified, 11-50 employees
“Miro for exchanging ideas with colleagues
Pros
Miro simplifies the visual communication of ideas and the relationships between them among colleagues.
Cons
The pricing is unaffordable for organizations in the third sector.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Nosheen
E-Learning, 500+ employees
Less than 6 months
“User Friendly professional high-notch and Best e-learning app!
Pros
As the head of my team Miro enables me to manage tasks communications and task tagging effectively. Their tools have been instrumental in developing our major project involving knowledge graphs and mind mapping for our consumers.
Cons
More templates and the ability to hold virtual meetings or calls within the app would enhance the user experience.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
chad
Leisure Travel & Tourism, 1-10 employees
Less than a year
“Thank you
Pros
Miro constantly surprises me with delightful moments like when I first dragged a URL onto a board and it created a beautiful thumbnail of the page I had just visited. It's brilliant!
Cons
There are no significant cons to mention just a desire for new features. Video calling integration and the ability to play videos within the board would be great additions. Collaborating on word/pages or the whole suite (Excel Slides etc.) would also be useful. Additionally the ability to copy and paste from one Miro board to another would be appreciated.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
6
Functionality
8
Jeff M.
Marketing and Advertising, 1-10 employees
Less than 6 months
“My Go to daily!
Pros
Miro makes outlining process maps and ideas incredibly easy and efficient.
Cons
There seems to be an issue with the ManyChat iFrame integration which doesn't function as expected. This could be a problem with ManyChat rather than Miro.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Albin
Computer Software, 11-50 employees
Less than 6 months
“Best Design Thinking Collaboration Tool for Agile Teams
Pros
The product's user-friendly interface and intuitive design make it a breeze to use whether working alone or in a group. The infinite canvas and customizable templates add to its appeal.
Cons
I desire an option to collapse branches in mind maps.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Ramon
Information Technology and Services, 51-100 employees
More than a year
“Good but with some performance problems
Pros
The ability to create and structure ideas is limitless with Miro. The provided templates are also highly valuable.
Cons
The sharing feature feels misleading as it prompts us to invite new members.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
9
Functionality
10
Yuliya
Fund-Raising, 1-10 employees
“creative & agile & kind
Pros
Miro to me represents Modifiability Innovation Rapidness and Open-mindedness.
Cons
For personal use I can only afford a maximum of $5 per month.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Manish
Information Technology and Services, 1-10 employees
Less than 6 months
“Miro -- first impressions
Pros
Miro's vast canvas knows no bounds granting users the freedom to unleash their imagination. I've created a visually captivating Miro Board that would have required over 100 MS-Word documents and PPT slides to display. Navigating it seamlessly allows me to showcase cross-linkages between different parts of the document.
Cons
Miro relies on Zoom for screen-sharing and lacks the versatility of Powerpoint in slide-creation features (boxes arrows colored-formatted text etc.). I suggest Miro conducts regular workshops where participants perform the same tasks on both PPT and Miro compare the experiences and incorporate any missing features from PPT into Miro. This approach can be seen as "design-thinking-by-doing"!
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Tanachote
Computer Software, 51-100 employees
Less than 6 months
“Miro review
Pros
I appreciate Miro's capability to handle large flows of data effectively managing my information.
Cons
Some aspects of the note tool are challenging to use. For example I would like the sticky note to have bullet lists or the ability to have multiple text levels in a box (title content with different levels).
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Sebastian
Photography, 1-10 employees
More than a year
“Review
Pros
The expansive canvas of Miro eliminates the limitations of linear folders and emails. Being able to see everything at once fuels creativity.
Cons
It would be great to have a solo option since paying for at least 3+ users is beyond my budget.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Victoria
Marketing and Advertising, 500+ employees
Less than 6 months
“Miro is Magic
Pros
Miro boasts a clean and simple interface with the added benefit of available add-ons excellent customer support and a comprehensive FAQ section and tutorial videos.
Cons
Activating shapes or text boxes sometimes requires multiple clicks which I wish were easier similar to Adobe Illustrator.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Udbhav
Research, 500+ employees
More than a year
“All in one platform
Pros
Over an extended period I've utilized this software for sharing project insights coordinating work schedules managing projects with colleagues brainstorming and even conducting voice calls. It provides an all-in-one platform for seamless collaboration.
Cons
In terms of marketing it seems like Miro is falling behind as many people are still unaware of its existence. Additionally there are certain functions and options that require updates or fixes.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
6
Functionality
8
Anonymous
Not Specified, 1-10 employees
More than a year
“The best whiteboard there is - including physical ones!
Pros
Miro offers an effortless way to capture ideas and collaborate around them showcasing how technology can significantly improve our lives.
Cons
I have no complaints about Miro. It performs its job beautifully. If I had to provide any criticism it would be that there are almost too many things you can do such as video calls which can be achieved with Google Meet.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Nigel
Non-Profit Organization Management, 1-10 employees
Less than 6 months
“User friendly and great tool for collaboration
Pros
The setup process of Miro is straightforward allowing easy sharing among employees and guest users.
Cons
The speed of the site can be affected when a Miro board becomes cluttered with excessive data.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10