Total 1247 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars72%
4
Stars25%
3
Stars3%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Chuck
Computer Software, 1-10 employees
Less than a year
“The Best tool for planning and managing a program increment
Pros
Miro's infinite whiteboard feature proves invaluable for agile teams, offering a centralized location for planning and tracking processes effectively.
Cons
Despite being promoted for day-to-day Kanban operations, we found Miro unsuitable due to excessive overhead and insufficient granular permissions, making updates across platforms cumbersome.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
John
Utilities, 500+ employees
Less than a year
“Whiteboard Collaboration
Pros
It would be beneficial if frames in Miro could be exported into PowerPoint slides.
Cons
A desired feature would be the ability to export any frames into PowerPoint slides.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Yasiru
Computer Software, 51-100 employees
Less than a year
“Collaboration with Miro
Pros
Miro simplifies collaboration and brainstorming with its attractive interface and intuitive tools. Real-time collaboration allows teams to work seamlessly together.
Cons
The initial experience with Miro can be daunting, as it takes time to learn its features and shortcuts for optimal usage.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
aka
Information Technology and Services, 1-10 employees
Less than 6 months
“Miro is my hero
Pros
Accessing Miro is straightforward, and its whiteboard collaboration feature makes online classes and training sessions effortless and engaging.
Cons
The unique interface of Miro may pose a challenge for beginners; while it doesn't bother me personally, some of my teammates required assistance and time to adapt.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Magdalena
Design, 1-10 employees
Less than a year
“Very useful ,but not perfect tool
Pros
Limited editing options for various tools in Miro can be frustrating for users.
Cons
Some frustration arises from the limited editing options available for different tools.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Ray
Information Technology and Services, 500+ employees
Less than 6 months
“my two cents
Pros
Miro stands out for its user-friendly interface compared to similar products.
Cons
Licensing costs are relatively high compared to competitors.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Anonymous
Not Specified, 500+ employees
“MIRO
Pros
Ideal for brainstorming, teamwork, collaboration, and fostering community engagement.
Cons
Miro isn't as widely recognized as similar software and could use some improvements in building a better platform.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Megan
Hospital & Health Care, 1-10 employees
Less than 6 months
“Can't imagine our company without it
Pros
Getting started with the software is easy, thanks to its intuitive features. Templates inspire creativity beyond flowcharts.
Cons
Enhanced organization features for boards would be advantageous.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Prasad
Computer & Network Security, 1-10 employees
Less than 6 months
“Easy to use
Pros
Miro is much easier to use compared to Figma and other similar tools.
Cons
The free plan has limitations, allowing only up to 3 boards.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Rodolfo
Medical Devices, 500+ employees
Less than 6 months
“Miro is a Life Changer in Collaboration
Pros
Quick to learn and highly beneficial for remote teams, facilitating seamless collaboration.
Cons
There are limited font options, only 2 fonts are allowed for notes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Renato
Music, 1-10 employees
Less than 6 months
“Miro
Pros
Additional tutorials and a view-only mode would enhance user understanding and control.
Cons
A comprehensive tutorial covering Miro's functionalities is lacking. Additionally, having a view-only mode for projects would be beneficial.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
5
Functionality
4
Paulina
International Affairs, 1-10 employees
Less than a year
“Great app
Pros
Creating and organizing ideas with existing templates in Miro is effortless. The colorful templates are visually appealing and help grab attention when shared.
Cons
Occasionally, exporting boards to PDF results in lower quality.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stelios
Design, 1-10 employees
“Great Collaboration Software/App
Pros
The integrations, design features, customizable notes, and overall capabilities of Miro are impressive.
Cons
More online tutorials would be appreciated, although seminars are valuable.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Boris
Information Technology and Services, 11-50 employees
More than a year
“Ideal for brainstorming
Pros
Miro facilitates interactive collaboration and brainstorming, offering features that few other tools can match.
Cons
Miro can become slow and processor-intensive at times. Optimization would be appreciated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less than a year
“Lots of options for collboaration
Pros
Challenges with stickies and copy-pasting may impede user experience.
Cons
Stickies can be challenging to use, with issues regarding copying and pasting and gaining access.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Sherif
Financial Services, 11-50 employees
Less than 6 months
“A Great Tool for High Performance Teams
Pros
Miro's ease of use, zooming functionality, good community, flexibility, and reliability make it a valuable tool.
Cons
Drawing and diagramming features could be improved for greater flexibility and efficiency, especially with large boards.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Cynthia
Professional Training & Coaching, 1-10 employees
“Mind Map Lover
Pros
Using Miro for mind maps is enjoyable, especially with the infinite white canvas feature. The ability to copy and paste maps into new canvases for presentations is a valuable feature.
Cons
Learning to use the tools can be challenging, but the availability of numerous tutorials is helpful.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Francesco
Design, 51-100 employees
Less than a year
“Good software for realtime collaboration and Workshops
Pros
Easily understandable for all, making it suitable for workshops. Adjusting edit/view permissions for shared links is straightforward.
Cons
Certain interaction designs in Miro, such as font and color selection, are challenging to use. Additionally, the artboard function behaves uniquely and could be improved.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
5
Anand
Entertainment, 11-50 employees
Less than 6 months
“Essential creative collaboration tool
Pros
Collaborative whiteboarding in Miro, with its various features, greatly enhances remote design collaboration. The Infinite Canvas feature, without pagination, is particularly noteworthy.
Cons
No significant drawbacks, though smoother performance on the iPad app would be appreciated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matthew
Telecommunications, 500+ employees
Less than 6 months
“New to Miro user review
Pros
The simplicity and intuitiveness of Miro make it stand out, requiring minimal explanation to get started.
Cons
A minor gripe, but the background color is a light grey.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10