Total 1247 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars72%
4
Stars25%
3
Stars3%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Anonymous
Not Specified, 11-50 employees
Less than 6 months
“Good tool but has a learning curve
Pros
Miro's flexibility enables seamless collaboration among distant team members, fostering the development of business ideas through templates and sticky notes. The variety of templates caters to diverse needs, while file sharing is hassle-free.
Cons
It may take some time to adjust to initially, as it doesn't feel very intuitive. However, once you become accustomed to it, it becomes more manageable.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
5
Suhailah
Retail, 500+ employees
More than a year
“Miro upgrade discussion session on the next level
Pros
My team frequently utilizes Miro as a visual aid during online project discussions or planning sessions. Its digital whiteboard facilitates collaborative input and enhances communication.
Cons
Accidentally deleting the canvas or whiteboard could be disastrous since anyone with access can delete it, and there's no option to recover it. This could necessitate starting from scratch.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Janet
Design, 11-50 employees
Less than a year
“Amazing collaborating tool
Pros
Miro stands out as a user-friendly whiteboarding tool for large teams, facilitating collaboration and documentation.
Cons
First-time users might find the expansive canvas setting overwhelming; an improved starter's guide could mitigate this.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
5
Murat
Non-Profit Organization Management, 101-500 employees
Less than 6 months
“you sould open again pro user option
Pros
With its endless screen and user-focused experience, Miro proves easy to use and highly effective.
Cons
While templates are available, I haven't utilized them extensively.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
ALEV
Research, 500+ employees
Less than a year
“Interactive and visual collaboration
Pros
Enhancing the free drawing tool to mimic writing on a whiteboard would improve user experience.
Cons
Enhancements to the free drawing tool are needed to provide a whiteboard-like writing experience.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
5
Mateus
Research, 11-50 employees
Less than a year
“A must-use collaboration tool for any team working remotely
Pros
Miro's performance can suffer on low-end machines and with poor internet connections, limiting its usability.
Cons
Miro's performance can be demanding on low-end machines, leading to lagging and connectivity issues, particularly for older computers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Yann
Online Media, 1-10 employees
Less than a year
“My go-to tool for brainstorming and planning with a more visual approach
Pros
Navigating numerous projects within Miro's infinite canvas can be challenging, despite its ingenious principle.
Cons
Navigating numerous projects on Miro's infinite digital canvas can be challenging, especially when managing multiple projects over a short period.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than 6 months
“Long Distance White Board!
Pros
A keyword search feature for large boards would be helpful in finding specific items quickly.
Cons
A keyword search feature that highlights items on the mini-map would be helpful when working on large boards.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
5
Functionality
4
Deborah
Medical Devices, 500+ employees
“So Useful and So Fun
Pros
While it's challenging to find faults with Miro, further usage might reveal areas for improvement, especially with enterprise licenses.
Cons
Difficulty in finding dislikes about Miro is acknowledged. With enterprise paid licenses, more opportunities for daily use may reveal areas for improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Laurane
Arts and Crafts, 500+ employees
Less than a year
“Great
Pros
Synchronization issues and limitations in the free version are occasional drawbacks.
Cons
Synchronization problems may arise, and the limitations of the free version are noted.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
5
Jennifer
Marketing and Advertising, 51-100 employees
Less than a year
“Miro easy!
Pros
Security concerns led us to switch from Miro to Mural despite its ease of use and functionality.
Cons
Security issues have been encountered with Miro, as it failed to ensure complete confidentiality of agency boards, leading to incidents with clients. Consequently, a switch to Mural was made for enhanced security.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
10
Roshinee
Events Services, 51-100 employees
Less than a year
“A simple to use Online whiteboard
Pros
Miro's direct integration with meeting platforms like Zoom and Google Meet would enhance its utility.
Cons
It would be beneficial for Miro to have direct integrations with meeting platforms like Zoom, Google Meet, and virtual events platforms.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less than a year
“great tool with very useful features for development teams
Pros
Board loading times and occasional errors due to version updates need improvement.
Cons
Board loading times can be sluggish, and errors occasionally occur with version updates.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Adalberto
Education Management, 500+ employees
Less than a year
“One of my favorite educational tools nowadays
Pros
Miro empowers me during virtual classes, breaking boundaries for imagination with its visually rich board templates and user-friendly design.
Cons
Miro could enhance its writing tool by adding more fonts and enabling text editing while typing on the boards.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Cyrill
Information Technology and Services, 51-100 employees
Less than a year
“Miro helps to work together, whether on-site, online or mixed. The presentation function is also
Pros
User access can be complex to grasp but is ultimately effective.
Cons
User access can be complex to comprehend but is ultimately effective.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than 6 months
“Great Tool for Collaborative Brainstorming and Mapping
Pros
Mastering all of Miro's features takes time, though the learning curve is worthwhile for most users.
Cons
Learning all the navigation features of Miro takes time but is deemed worthwhile. The mapping tool may feel overwhelming for those who prefer linear brainstorming.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Anonymous
Not Specified, 500+ employees
Less than 6 months
“Good collaboration tool for the remote workplace
Pros
Miro excels in facilitating remote collaboration, offering a virtual whiteboarding experience that closely resembles in-person interaction.
Cons
Miro is not HIPAA compliant, making it challenging for healthcare-related companies to use.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
5
Ismail
Consumer Goods, 500+ employees
“new user experience
Pros
Miro offers ready-to-use templates and easy accessibility, making collaboration fun and convenient.
Cons
My only concern is security, but I assume this is valid only for the free trial.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Joseph
Computer Software, 11-50 employees
Less than 6 months
“Miro is a wonder!
Pros
My experience with Miro during a recent call was excellent, providing a clear visualization of our project collaboration. I highly recommend it to those seeking a similar tool.
Cons
I haven't identified many areas for improvement yet, so I'll continue using it to see if anything comes up.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Akash
Management Consulting, 1-10 employees
“Mind Mapping Made Simple
Pros
Miro simplifies idea mapping and exploration through visual representation.
Cons
I wish there were more creative options for illustrating ideas on this software.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
5