Total 1247 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

25%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

A

Anonymous

Not Specified, 11-50 employees

Less than 6 months

3.0
June 2021

Good tool but has a learning curve

Pros

Miro's flexibility enables seamless collaboration among distant team members, fostering the development of business ideas through templates and sticky notes. The variety of templates caters to diverse needs, while file sharing is hassle-free.

Cons

It may take some time to adjust to initially, as it doesn't feel very intuitive. However, once you become accustomed to it, it becomes more manageable.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

5

S

Suhailah

Retail, 500+ employees

More than a year

4.0
June 2021

Miro upgrade discussion session on the next level

Pros

My team frequently utilizes Miro as a visual aid during online project discussions or planning sessions. Its digital whiteboard facilitates collaborative input and enhances communication.

Cons

Accidentally deleting the canvas or whiteboard could be disastrous since anyone with access can delete it, and there's no option to recover it. This could necessitate starting from scratch.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

J

Janet

Design, 11-50 employees

Less than a year

5.0
June 2021

Amazing collaborating tool

Pros

Miro stands out as a user-friendly whiteboarding tool for large teams, facilitating collaboration and documentation.

Cons

First-time users might find the expansive canvas setting overwhelming; an improved starter's guide could mitigate this.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

5

M

Murat

Non-Profit Organization Management, 101-500 employees

Less than 6 months

5.0
June 2021

you sould open again pro user option

Pros

With its endless screen and user-focused experience, Miro proves easy to use and highly effective.

Cons

While templates are available, I haven't utilized them extensively.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A

ALEV

Research, 500+ employees

Less than a year

5.0
May 2021

Interactive and visual collaboration

Pros

Enhancing the free drawing tool to mimic writing on a whiteboard would improve user experience.

Cons

Enhancements to the free drawing tool are needed to provide a whiteboard-like writing experience.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

5

M

Mateus

Research, 11-50 employees

Less than a year

5.0
May 2021

A must-use collaboration tool for any team working remotely

Pros

Miro's performance can suffer on low-end machines and with poor internet connections, limiting its usability.

Cons

Miro's performance can be demanding on low-end machines, leading to lagging and connectivity issues, particularly for older computers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

Y

Yann

Online Media, 1-10 employees

Less than a year

5.0
May 2021

My go-to tool for brainstorming and planning with a more visual approach

Pros

Navigating numerous projects within Miro's infinite canvas can be challenging, despite its ingenious principle.

Cons

Navigating numerous projects on Miro's infinite digital canvas can be challenging, especially when managing multiple projects over a short period.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0
May 2021

Long Distance White Board!

Pros

A keyword search feature for large boards would be helpful in finding specific items quickly.

Cons

A keyword search feature that highlights items on the mini-map would be helpful when working on large boards.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

5

Functionality

4

D

Deborah

Medical Devices, 500+ employees

5.0
May 2021

So Useful and So Fun

Pros

While it's challenging to find faults with Miro, further usage might reveal areas for improvement, especially with enterprise licenses.

Cons

Difficulty in finding dislikes about Miro is acknowledged. With enterprise paid licenses, more opportunities for daily use may reveal areas for improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Laurane

Arts and Crafts, 500+ employees

Less than a year

4.0
May 2021

Great

Pros

Synchronization issues and limitations in the free version are occasional drawbacks.

Cons

Synchronization problems may arise, and the limitations of the free version are noted.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

5

J

Jennifer

Marketing and Advertising, 51-100 employees

Less than a year

5.0
May 2021

Miro easy!

Pros

Security concerns led us to switch from Miro to Mural despite its ease of use and functionality.

Cons

Security issues have been encountered with Miro, as it failed to ensure complete confidentiality of agency boards, leading to incidents with clients. Consequently, a switch to Mural was made for enhanced security.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

10

R

Roshinee

Events Services, 51-100 employees

Less than a year

5.0
May 2021

A simple to use Online whiteboard

Pros

Miro's direct integration with meeting platforms like Zoom and Google Meet would enhance its utility.

Cons

It would be beneficial for Miro to have direct integrations with meeting platforms like Zoom, Google Meet, and virtual events platforms.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

Less than a year

3.0
May 2021

great tool with very useful features for development teams

Pros

Board loading times and occasional errors due to version updates need improvement.

Cons

Board loading times can be sluggish, and errors occasionally occur with version updates.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

A

Adalberto

Education Management, 500+ employees

Less than a year

5.0
May 2021

One of my favorite educational tools nowadays

Pros

Miro empowers me during virtual classes, breaking boundaries for imagination with its visually rich board templates and user-friendly design.

Cons

Miro could enhance its writing tool by adding more fonts and enabling text editing while typing on the boards.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

C

Cyrill

Information Technology and Services, 51-100 employees

Less than a year

5.0
May 2021

Miro helps to work together, whether on-site, online or mixed. The presentation function is also

Pros

User access can be complex to grasp but is ultimately effective.

Cons

User access can be complex to comprehend but is ultimately effective.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

Less than 6 months

5.0
May 2021

Great Tool for Collaborative Brainstorming and Mapping

Pros

Mastering all of Miro's features takes time, though the learning curve is worthwhile for most users.

Cons

Learning all the navigation features of Miro takes time but is deemed worthwhile. The mapping tool may feel overwhelming for those who prefer linear brainstorming.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

4.0
May 2021

Good collaboration tool for the remote workplace

Pros

Miro excels in facilitating remote collaboration, offering a virtual whiteboarding experience that closely resembles in-person interaction.

Cons

Miro is not HIPAA compliant, making it challenging for healthcare-related companies to use.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

5

I

Ismail

Consumer Goods, 500+ employees

5.0
May 2021

new user experience

Pros

Miro offers ready-to-use templates and easy accessibility, making collaboration fun and convenient.

Cons

My only concern is security, but I assume this is valid only for the free trial.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

J

Joseph

Computer Software, 11-50 employees

Less than 6 months

5.0
May 2021

Miro is a wonder!

Pros

My experience with Miro during a recent call was excellent, providing a clear visualization of our project collaboration. I highly recommend it to those seeking a similar tool.

Cons

I haven't identified many areas for improvement yet, so I'll continue using it to see if anything comes up.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

A

Akash

Management Consulting, 1-10 employees

4.0
May 2021

Mind Mapping Made Simple

Pros

Miro simplifies idea mapping and exploration through visual representation.

Cons

I wish there were more creative options for illustrating ideas on this software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

5