Total 1247 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars72%
4
Stars25%
3
Stars3%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Nate
Higher Education, 500+ employees
Less than 6 months
“Great Tool for Project Organization and Documentation
Pros
As a new user, Miro's simplicity and compatibility with Microsoft Teams have been particularly beneficial.
Cons
As a new user with less than six weeks of experience, no feedback can be provided at this time.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
5
Jack
Design, 101-500 employees
Less than a year
“Teams experience
Pros
The range of tools available is impressive. Initiating design projects and collaborating is seamless. Also, the presentation of links as neat windows instead of messy URLs is a delightful detail.
Cons
The team organization system could use an overhaul. It feels cluttered, especially in the free version where you're limited to editing three boards per team. Ownership of boards isn't always clear, and the "Just Me" section seems buggy. I see everyone's boards instead of just mine.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Remco
Information Technology and Services, 11-50 employees
Less than 6 months
“An enhanced digital whiteboard with the freedom of a whiteboard allowing you to do so much more.
Pros
Miro's interface may pose initial challenges, but it offers extensive functionality once mastered.
Cons
While the interface of Miro is unobtrusive, getting started may pose a slight challenge. While personal issues have not been encountered, some colleagues required time to master Miro.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Stella
Marketing and Advertising, 101-500 employees
Less than a year
“Miro is my pandemic best friend.
Pros
Miro is user-friendly and doesn't intimidate new users. Features like Miroverse and the timer tool enhance its utility for workshops and beyond. The snap-to-grid tool is particularly useful.
Cons
Font size limitations and formatting constraints, such as bold text in sticky notes, are frustrating during whiteboarding sessions.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
5
Patrick
Defense & Space, 51-100 employees
Less than a year
“Very useful bit of kit
Pros
No significant drawbacks come to mind regarding Miro's functionality.
Cons
No dislikes about Miro come to mind.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
8
Anonymous
Not Specified, 1-10 employees
Less than a year
“It always makes an impact
Pros
The design features, collaborative tools, and extensive templates available in Miro are impressive. I recommend exploring these features through the free trial.
Cons
Introducing a voting option would enhance collaboration by capturing votes and preventing unauthorized changes.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Lorna
E-Learning, 1-10 employees
Less than a year
“An office space that looks like my brain
Pros
Mapping out entire projects and sharing them instantly for collaboration is fantastic. The scale and accessibility of Miro, combined with its organization features, are highly beneficial.
Cons
No issues encountered yet, but confidence in overcoming challenges with the help of tutorials.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
5
Thomas
Consumer Goods, 500+ employees
Less than a year
“My use of MIRO
Pros
Strikes a balance between simplicity and versatility, allowing for the creation of various diagrams and processes.
Cons
Initially, I struggled to make copies of templates, but once I learned how, it became effortless.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Ju
Computer Software, 500+ employees
Less than a year
“Great product - FAST!
Pros
Occasional issues with shape creation and underutilization of Miro's capabilities can be addressed with further exploration.
Cons
Occasionally, creating shapes in Miro doesn't function as expected. Understanding Miro's full functionality and whether it's being utilized to its fullest can be challenging.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Gerald
Design, 500+ employees
Less than 6 months
“Miro As a Virtual Lobby
Pros
Improved communication features and readily available templates would enhance Miro's effectiveness, especially for remote collaboration.
Cons
Clear and organized communication features are needed for Miro, especially when used alongside video conferencing software. The current communication tools, such as virtual post-its, are deemed unconventional and impractical.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
5
Henrijs
Information Technology and Services, 11-50 employees
Less than 6 months
“Engagement tool during Covid19
Pros
Poor internet connectivity may hinder task management and brainstorming for remote team members using Miro.
Cons
Poor internet connectivity can hinder task management and participation in brainstorming sessions for users of Miro's collaboration tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Zulfikar
Environmental Services, 1-10 employees
More than a year
“Highly recommended
Pros
Miro is a straightforward tool that is easy to learn and use.
Cons
Unfortunately, Bahasa Indonesia language support is not available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Dana
Education Management, 1-10 employees
Less than 6 months
“Miro is an important support tool for me in online and full-time training of company employees
Pros
Access to various templates and customization options, along with integration with Microsoft Teams, makes Miro an excellent choice for collaboration.
Cons
Difficulty adjusting image size is noted.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Manasa
Information Technology and Services, 1-10 employees
Less than a year
“Ease of use
Pros
While Miro has a steep learning curve, users quickly become comfortable with it. The interface mimics the physical experience of using post-it notes, making it familiar to users.
Cons
No issues identified; scrolling and zooming in Mural are slightly better.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Paolo
Industrial Automation, 500+ employees
“Good software on an annoying pricing policy?
Pros
Miro is easy to use for idea development. Improvements to sticky notes regarding font usage and dimension would be appreciated.
Cons
Pricing policy is a challenge, especially for company-wide adoption requiring access to full features for an extended period.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Jakub
Design, 1-10 employees
Less than 6 months
“A unique tool
Pros
Highly effective for group collaboration, generating mind maps, and conceptualizing schemes.
Cons
It's common for other users to accidentally move items you're working on.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
urvi
Architecture & Planning, 1-10 employees
“Design thinking with Miro
Pros
Valuable for class projects and architectural presentations, particularly due to its templates and collaborative features.
Cons
More flexibility in the number of editable boards available in the free trial would be beneficial.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Claire
Information Technology and Services, 1-10 employees
Less than a year
“Yay Miro!
Pros
Enjoyable and intuitive, with diverse board creation options and easy sharing, further enhanced by the availability of free education accounts.
Cons
Some shortcuts in Miro don't make sense, like the "Select all" option, which I discovered accidentally by pressing "Shift key + mouse drag."
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
5
Functionality
4
Anonymous
Not Specified, 11-50 employees
Less than a year
“Terrific idea management software
Pros
Miro significantly improves idea aggregation compared to shared documents, with quick onboarding for guest users enhancing productivity.
Cons
We didn't encounter many issues deploying Miro for our project, but I would appreciate a more comprehensive export-to-spreadsheet option.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
5
Pawe?
Food Production, 500+ employees
Less than a year
“Miro leading its way as an enterprise whiteboard collaboration tool
Pros
Miro is super easy to use, even for business stakeholders who haven't used similar tools before. It's especially helpful for online workshops and working sessions requiring brainstorming, ideation, and process mapping.
Cons
Starting with a blank canvas was challenging for some users, especially those new to whiteboarding tools, but this may apply to any similar application.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8