Total 1247 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

25%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

N

Nate

Higher Education, 500+ employees

Less than 6 months

4.0
April 2021

Great Tool for Project Organization and Documentation

Pros

As a new user, Miro's simplicity and compatibility with Microsoft Teams have been particularly beneficial.

Cons

As a new user with less than six weeks of experience, no feedback can be provided at this time.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

5

J

Jack

Design, 101-500 employees

Less than a year

4.0
April 2021

Teams experience

Pros

The range of tools available is impressive. Initiating design projects and collaborating is seamless. Also, the presentation of links as neat windows instead of messy URLs is a delightful detail.

Cons

The team organization system could use an overhaul. It feels cluttered, especially in the free version where you're limited to editing three boards per team. Ownership of boards isn't always clear, and the "Just Me" section seems buggy. I see everyone's boards instead of just mine.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

R

Remco

Information Technology and Services, 11-50 employees

Less than 6 months

5.0
April 2021

An enhanced digital whiteboard with the freedom of a whiteboard allowing you to do so much more.

Pros

Miro's interface may pose initial challenges, but it offers extensive functionality once mastered.

Cons

While the interface of Miro is unobtrusive, getting started may pose a slight challenge. While personal issues have not been encountered, some colleagues required time to master Miro.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

S

Stella

Marketing and Advertising, 101-500 employees

Less than a year

5.0
April 2021

Miro is my pandemic best friend.

Pros

Miro is user-friendly and doesn't intimidate new users. Features like Miroverse and the timer tool enhance its utility for workshops and beyond. The snap-to-grid tool is particularly useful.

Cons

Font size limitations and formatting constraints, such as bold text in sticky notes, are frustrating during whiteboarding sessions.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

5

P

Patrick

Defense & Space, 51-100 employees

Less than a year

5.0
April 2021

Very useful bit of kit

Pros

No significant drawbacks come to mind regarding Miro's functionality.

Cons

No dislikes about Miro come to mind.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

Less than a year

5.0
April 2021

It always makes an impact

Pros

The design features, collaborative tools, and extensive templates available in Miro are impressive. I recommend exploring these features through the free trial.

Cons

Introducing a voting option would enhance collaboration by capturing votes and preventing unauthorized changes.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

L

Lorna

E-Learning, 1-10 employees

Less than a year

5.0
April 2021

An office space that looks like my brain

Pros

Mapping out entire projects and sharing them instantly for collaboration is fantastic. The scale and accessibility of Miro, combined with its organization features, are highly beneficial.

Cons

No issues encountered yet, but confidence in overcoming challenges with the help of tutorials.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

5

T

Thomas

Consumer Goods, 500+ employees

Less than a year

5.0
April 2021

My use of MIRO

Pros

Strikes a balance between simplicity and versatility, allowing for the creation of various diagrams and processes.

Cons

Initially, I struggled to make copies of templates, but once I learned how, it became effortless.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J

Ju

Computer Software, 500+ employees

Less than a year

5.0
April 2021

Great product - FAST!

Pros

Occasional issues with shape creation and underutilization of Miro's capabilities can be addressed with further exploration.

Cons

Occasionally, creating shapes in Miro doesn't function as expected. Understanding Miro's full functionality and whether it's being utilized to its fullest can be challenging.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

G

Gerald

Design, 500+ employees

Less than 6 months

5.0
April 2021

Miro As a Virtual Lobby

Pros

Improved communication features and readily available templates would enhance Miro's effectiveness, especially for remote collaboration.

Cons

Clear and organized communication features are needed for Miro, especially when used alongside video conferencing software. The current communication tools, such as virtual post-its, are deemed unconventional and impractical.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

5

H

Henrijs

Information Technology and Services, 11-50 employees

Less than 6 months

4.0
April 2021

Engagement tool during Covid19

Pros

Poor internet connectivity may hinder task management and brainstorming for remote team members using Miro.

Cons

Poor internet connectivity can hinder task management and participation in brainstorming sessions for users of Miro's collaboration tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

Z

Zulfikar

Environmental Services, 1-10 employees

More than a year

5.0
April 2021

Highly recommended

Pros

Miro is a straightforward tool that is easy to learn and use.

Cons

Unfortunately, Bahasa Indonesia language support is not available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

D

Dana

Education Management, 1-10 employees

Less than 6 months

5.0
April 2021

Miro is an important support tool for me in online and full-time training of company employees

Pros

Access to various templates and customization options, along with integration with Microsoft Teams, makes Miro an excellent choice for collaboration.

Cons

Difficulty adjusting image size is noted.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Manasa

Information Technology and Services, 1-10 employees

Less than a year

5.0
April 2021

Ease of use

Pros

While Miro has a steep learning curve, users quickly become comfortable with it. The interface mimics the physical experience of using post-it notes, making it familiar to users.

Cons

No issues identified; scrolling and zooming in Mural are slightly better.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

P

Paolo

Industrial Automation, 500+ employees

4.0
April 2021

Good software on an annoying pricing policy?

Pros

Miro is easy to use for idea development. Improvements to sticky notes regarding font usage and dimension would be appreciated.

Cons

Pricing policy is a challenge, especially for company-wide adoption requiring access to full features for an extended period.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

J

Jakub

Design, 1-10 employees

Less than 6 months

5.0
April 2021

A unique tool

Pros

Highly effective for group collaboration, generating mind maps, and conceptualizing schemes.

Cons

It's common for other users to accidentally move items you're working on.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

U

urvi

Architecture & Planning, 1-10 employees

5.0
March 2021

Design thinking with Miro

Pros

Valuable for class projects and architectural presentations, particularly due to its templates and collaborative features.

Cons

More flexibility in the number of editable boards available in the free trial would be beneficial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Claire

Information Technology and Services, 1-10 employees

Less than a year

5.0
March 2021

Yay Miro!

Pros

Enjoyable and intuitive, with diverse board creation options and easy sharing, further enhanced by the availability of free education accounts.

Cons

Some shortcuts in Miro don't make sense, like the "Select all" option, which I discovered accidentally by pressing "Shift key + mouse drag."

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

5

Functionality

4

A

Anonymous

Not Specified, 11-50 employees

Less than a year

5.0
March 2021

Terrific idea management software

Pros

Miro significantly improves idea aggregation compared to shared documents, with quick onboarding for guest users enhancing productivity.

Cons

We didn't encounter many issues deploying Miro for our project, but I would appreciate a more comprehensive export-to-spreadsheet option.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

5

P

Pawe?

Food Production, 500+ employees

Less than a year

5.0
March 2021

Miro leading its way as an enterprise whiteboard collaboration tool

Pros

Miro is super easy to use, even for business stakeholders who haven't used similar tools before. It's especially helpful for online workshops and working sessions requiring brainstorming, ideation, and process mapping.

Cons

Starting with a blank canvas was challenging for some users, especially those new to whiteboarding tools, but this may apply to any similar application.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8