Total 1247 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

25%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

S

Shahdad

Architecture & Planning, 101-500 employees

Less than 6 months

5.0
March 2021

9/10 so there is room for perfection

Pros

User-friendly interface, easy onboarding for new members, and functional tools make collaboration seamless.

Cons

Miro lacks a file repository, making it difficult to find items on crowded boards. A list of files would improve organization.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

4.0
March 2021

A great agile working board

Pros

Miro offers probably the best functionality and customization for working boards, accommodating a vast amount of material for multiple collaborators. It allows embedding files and moving entire projects within a board, making it our go-to board for agile working.

Cons

Miro has a learning curve compared to some other platforms, and certain features like 'Live' functionality during meetings or real-time polls aren't straightforward.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

5

C

Claire

Human Resources, 11-50 employees

Less than 6 months

5.0
March 2021

Switch to Miro! It's better!

Pros

Impressive features like templates, infinite canvas, sharing capabilities, and live editing enhance brainstorming sessions. Additionally, Miro's aesthetically pleasing simplicity belies its powerful features.

Cons

I wish there were more variations of the wireframe template, but overall, I'm quite satisfied with Miro.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

A

Anonymous

Not Specified, 11-50 employees

Less than 6 months

4.0
March 2021

An excellent digital whiteboard solution

Pros

Collaborating with remote team members in real-time is effortless with Miro, thanks to its easy sharing and accessibility.

Cons

While there's an advanced permissioning system, I'd prefer the ability to set my own access mode, like view-only, to prevent accidental edits.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

J

Julie

Information Technology and Services, 51-100 employees

Less than a year

4.0
March 2021

Miro is a great online visual collaboration tool

Pros

Transitioning to remote work during the pandemic has been smooth with Miro's visual collaboration capabilities.

Cons

Notifications need improvement as some are not received.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

J

Jocelyn

Architecture & Planning, 1-10 employees

Less than a year

5.0
March 2021

Perfect for students

Pros

Remarkably easy to brainstorm ideas with classmates using Miro, enhancing teamwork and productivity.

Cons

Creating different shapes or cropping images into specific shapes can be challenging.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

5

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

5.0
March 2021

Next best thing for brainstorming online meetings.

Pros

The real-time collaboration feature is like magic, enhancing online brainstorming meetings by allowing participants to see each other's cursors. This, coupled with the available templates, makes it a valuable tool.

Cons

No significant drawbacks noted. Offline document reading and mastering all features take time.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K

Kevin

Consumer Services, 11-50 employees

Less than a year

5.0
March 2021

A Great Digital Canvas

Pros

The system's simplicity and ease of use make exporting and printing a breeze, with high-quality results. Real-time collaboration and comments among team members make the platform agile and conducive to real-time conversations and edits.

Cons

It proved to be the perfect solution for wireframing and generating ideas for our projects.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

4.0
March 2021

Great for project planning in online meetings

Pros

Among the best whiteboard tools I've used, Miro allows seamless simultaneous collaboration, making it easy to structure projects and delegate tasks.

Cons

As we're using the free version, we're limited to online use only and can't export to PDF or other formats.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

5

A

Anonymous

Not Specified, 500+ employees

Less than a year

5.0
March 2021

Excellent visual collaboration tool

Pros

Miro stands out for its powerful visual board management capabilities, supporting both sketching and working on mockups or screenshots. Its collaboration features enable rich comments and version tracking.

Cons

For a while, we encountered a bug where Miro boards were visible on some browsers but not others, though it seems to have been resolved now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

S

Sam

Staffing and Recruiting, 1-10 employees

Less than 6 months

5.0
March 2021

Get your ideas down!

Pros

This tool has been instrumental in mapping out my email marketing workflow exactly as I envisioned. It has made idea development and brainstorming much smoother compared to other tools.

Cons

Moving boxes or arrows around can sometimes be fiddly, but it's not a major concern, just a minor inconvenience now and then.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

10

Functionality

7

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
March 2021

Fantasic tool for brainstorms and digital whiteboards

Pros

Enables real-time collaboration for various functions like mind mapping and brainstorming, enhancing team productivity.

Cons

There are no negatives for me at this point.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

tania

Marketing and Advertising, 51-100 employees

5.0
March 2021

Best whiteboard by far

Pros

Navigating Miro is effortless, thanks to features like zoom and frames, enhancing clarity in discussions.

Cons

I haven't encountered any negatives with Miro.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

G

Gustavo

Information Services, 1-10 employees

Less than a year

4.0
March 2021

Miro

Pros

Appreciate the flexibility of selecting shapes and the availability of templates for starting projects, making Miro a versatile tool for various purposes.

Cons

I find the presentation features lacking when summarizing ideas, and some features are restricted to paid services.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

5

Functionality

4

M

Maszni

Entertainment, 500+ employees

More than a year

5.0
March 2021

Right tool for online visual collaboration

Pros

Miro excels in online meeting and project discussions, particularly through its screen-sharing feature, which is crucial for visually presenting points during online meetings with my team.

Cons

There are a few issues with screen sharing, like trouble loading audio files while video files work fine. Also, the whiteboard lacks a limit to its canvas, and if not controlled properly, it can consume too much computer RAM, slowing down performance.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A

Andrew

Computer Software, 1-10 employees

Less than 6 months

4.0
February 2021

Ive used Miro to help with content planning - it's been great!

Pros

Discovering Miro for visual planning was a breeze, thanks to its intuitive onboarding process that allowed me to get started within minutes.

Cons

The UI appears dated in some areas, and some visual elements could be better designed, suitable for internal use but not for customer presentations.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

A

Anonymous

Not Specified, 1-10 employees

Less than a year

4.0
February 2021

The best in shared whiteboards

Pros

Miro shines as a shared whiteboard tool for remote collaboration, providing essential tools and additional features tailored to team needs.

Cons

Miro offers a wide range of functionality, but some features are better served by other software, leading to a cluttered UI and distracting development focus.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

5

M

Marie

Entertainment, 11-50 employees

Less than a year

5.0
February 2021

Best tool for remote work out there

Pros

Miro's versatility is unmatched, offering an array of tools for brainstorming, mood boards, charts, and more, making it both easy and powerful to use.

Cons

The price may be high for small teams, but its usefulness justifies the cost.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than a year

4.0
February 2021

An excellent tool for agile meetings

Pros

Miro has become my go-to tool for various tasks, from note-taking to managing team ideas and user stories, providing an excellent platform for agile meetings and reviews.

Cons

Tracking change history and managing multiple projects, staff, and customers can be challenging.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

5

A

Anonymous

Not Specified, 11-50 employees

Less than a year

5.0
February 2021

Like a Virtual Conference Room

Pros

Miro's fantastic collaboration options make it stand out, offering unparalleled capabilities for team collaboration.

Cons

Some features may be hard to view on smaller screens, but overall, it's user-friendly and customizable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7