Total 1247 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars72%
4
Stars25%
3
Stars3%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Shahdad
Architecture & Planning, 101-500 employees
Less than 6 months
“9/10 so there is room for perfection
Pros
User-friendly interface, easy onboarding for new members, and functional tools make collaboration seamless.
Cons
Miro lacks a file repository, making it difficult to find items on crowded boards. A list of files would improve organization.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Not Specified, 500+ employees
Less than 6 months
“A great agile working board
Pros
Miro offers probably the best functionality and customization for working boards, accommodating a vast amount of material for multiple collaborators. It allows embedding files and moving entire projects within a board, making it our go-to board for agile working.
Cons
Miro has a learning curve compared to some other platforms, and certain features like 'Live' functionality during meetings or real-time polls aren't straightforward.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
5
Claire
Human Resources, 11-50 employees
Less than 6 months
“Switch to Miro! It's better!
Pros
Impressive features like templates, infinite canvas, sharing capabilities, and live editing enhance brainstorming sessions. Additionally, Miro's aesthetically pleasing simplicity belies its powerful features.
Cons
I wish there were more variations of the wireframe template, but overall, I'm quite satisfied with Miro.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Anonymous
Not Specified, 11-50 employees
Less than 6 months
“An excellent digital whiteboard solution
Pros
Collaborating with remote team members in real-time is effortless with Miro, thanks to its easy sharing and accessibility.
Cons
While there's an advanced permissioning system, I'd prefer the ability to set my own access mode, like view-only, to prevent accidental edits.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Julie
Information Technology and Services, 51-100 employees
Less than a year
“Miro is a great online visual collaboration tool
Pros
Transitioning to remote work during the pandemic has been smooth with Miro's visual collaboration capabilities.
Cons
Notifications need improvement as some are not received.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Jocelyn
Architecture & Planning, 1-10 employees
Less than a year
“Perfect for students
Pros
Remarkably easy to brainstorm ideas with classmates using Miro, enhancing teamwork and productivity.
Cons
Creating different shapes or cropping images into specific shapes can be challenging.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
5
Anonymous
Not Specified, 500+ employees
Less than 6 months
“Next best thing for brainstorming online meetings.
Pros
The real-time collaboration feature is like magic, enhancing online brainstorming meetings by allowing participants to see each other's cursors. This, coupled with the available templates, makes it a valuable tool.
Cons
No significant drawbacks noted. Offline document reading and mastering all features take time.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Kevin
Consumer Services, 11-50 employees
Less than a year
“A Great Digital Canvas
Pros
The system's simplicity and ease of use make exporting and printing a breeze, with high-quality results. Real-time collaboration and comments among team members make the platform agile and conducive to real-time conversations and edits.
Cons
It proved to be the perfect solution for wireframing and generating ideas for our projects.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Not Specified, 1-10 employees
Less than 6 months
“Great for project planning in online meetings
Pros
Among the best whiteboard tools I've used, Miro allows seamless simultaneous collaboration, making it easy to structure projects and delegate tasks.
Cons
As we're using the free version, we're limited to online use only and can't export to PDF or other formats.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
5
Anonymous
Not Specified, 500+ employees
Less than a year
“Excellent visual collaboration tool
Pros
Miro stands out for its powerful visual board management capabilities, supporting both sketching and working on mockups or screenshots. Its collaboration features enable rich comments and version tracking.
Cons
For a while, we encountered a bug where Miro boards were visible on some browsers but not others, though it seems to have been resolved now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Sam
Staffing and Recruiting, 1-10 employees
Less than 6 months
“Get your ideas down!
Pros
This tool has been instrumental in mapping out my email marketing workflow exactly as I envisioned. It has made idea development and brainstorming much smoother compared to other tools.
Cons
Moving boxes or arrows around can sometimes be fiddly, but it's not a major concern, just a minor inconvenience now and then.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
10
Functionality
7
Anonymous
Not Specified, 500+ employees
More than a year
“Fantasic tool for brainstorms and digital whiteboards
Pros
Enables real-time collaboration for various functions like mind mapping and brainstorming, enhancing team productivity.
Cons
There are no negatives for me at this point.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
tania
Marketing and Advertising, 51-100 employees
“Best whiteboard by far
Pros
Navigating Miro is effortless, thanks to features like zoom and frames, enhancing clarity in discussions.
Cons
I haven't encountered any negatives with Miro.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Gustavo
Information Services, 1-10 employees
Less than a year
“Miro
Pros
Appreciate the flexibility of selecting shapes and the availability of templates for starting projects, making Miro a versatile tool for various purposes.
Cons
I find the presentation features lacking when summarizing ideas, and some features are restricted to paid services.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
5
Functionality
4
Maszni
Entertainment, 500+ employees
More than a year
“Right tool for online visual collaboration
Pros
Miro excels in online meeting and project discussions, particularly through its screen-sharing feature, which is crucial for visually presenting points during online meetings with my team.
Cons
There are a few issues with screen sharing, like trouble loading audio files while video files work fine. Also, the whiteboard lacks a limit to its canvas, and if not controlled properly, it can consume too much computer RAM, slowing down performance.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Andrew
Computer Software, 1-10 employees
Less than 6 months
“Ive used Miro to help with content planning - it's been great!
Pros
Discovering Miro for visual planning was a breeze, thanks to its intuitive onboarding process that allowed me to get started within minutes.
Cons
The UI appears dated in some areas, and some visual elements could be better designed, suitable for internal use but not for customer presentations.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Anonymous
Not Specified, 1-10 employees
Less than a year
“The best in shared whiteboards
Pros
Miro shines as a shared whiteboard tool for remote collaboration, providing essential tools and additional features tailored to team needs.
Cons
Miro offers a wide range of functionality, but some features are better served by other software, leading to a cluttered UI and distracting development focus.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
5
Marie
Entertainment, 11-50 employees
Less than a year
“Best tool for remote work out there
Pros
Miro's versatility is unmatched, offering an array of tools for brainstorming, mood boards, charts, and more, making it both easy and powerful to use.
Cons
The price may be high for small teams, but its usefulness justifies the cost.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than a year
“An excellent tool for agile meetings
Pros
Miro has become my go-to tool for various tasks, from note-taking to managing team ideas and user stories, providing an excellent platform for agile meetings and reviews.
Cons
Tracking change history and managing multiple projects, staff, and customers can be challenging.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
5
Anonymous
Not Specified, 11-50 employees
Less than a year
“Like a Virtual Conference Room
Pros
Miro's fantastic collaboration options make it stand out, offering unparalleled capabilities for team collaboration.
Cons
Some features may be hard to view on smaller screens, but overall, it's user-friendly and customizable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7