Total 1247 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

25%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

L

Luis

Information Technology and Services, 500+ employees

Less than a year

5.0
March 2020

Best online collaboration solution I've used

Pros

Offers an extensive feature set that facilitates diverse tasks, from drawing and brainstorming to creating complex flows and gathering input from colleagues.

Cons

Drawing with the mouse can be challenging when collaborating online. Tools to facilitate drawing would be greatly beneficial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

M

Maya

Design, 500+ employees

Less than a year

5.0
March 2020

Great for cross-disciplinary collaboration

Pros

Bridges the gap between remote UX and content teams, enabling seamless collaboration and insight sharing in design thinking processes.

Cons

Some of the plug-ins either don't perform as expected or are challenging to implement.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J

Jovan

Information Technology and Services, 1-10 employees

Less than a year

5.0
March 2020

My favorite tool for outlining creative flows and flowcharts

Pros

Appreciated for its intuitive design, diverse templates, and fast, glitch-free performance, making it a preferred choice for various tasks.

Cons

The absence of bulk selection with mouse covering is notable. Instead of holding click and hovering over the selected area, I must click on each segment individually for selection and copying.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

M

Melinda

Design, 1-10 employees

Less than a year

5.0
March 2020

One of my favourite design tools

Pros

Valued for its versatility in gathering project insights, facilitating research, brainstorming, and presenting design strategies, fostering seamless communication among team members.

Cons

There aren't many downsides. However, slow loading times, especially with poor internet connectivity, can be expected given its effectiveness in managing large volumes of information.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tornike

Legal Services, 1-10 employees

4.0
March 2020

Miro

Pros

Facilitates collaboration across diverse tasks, from business planning to creating investment decks, with a plethora of useful features.

Cons

Larger boards require more time to load, which is to be expected.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

8

Functionality

5

T

Theresa

Non-Profit Organization Management, 11-50 employees

4.0
March 2020

Miro

Pros

Signing up is straightforward, and the prospect of real-time collaboration in a more dynamic format than traditional documents is compelling.

Cons

Learning the process can be excessively cumbersome due to numerous elements and distracting pop-ups. Sometimes, it's easier to close the window and revert to taking notes in Google Drive.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

5

A

Anonymous

Not Specified, 11-50 employees

Less than a year

4.0
February 2020

Very intuitive and easy tool for visualization

Pros

Very user-friendly with crisp graphics. Easy to frame, print, and edit, and operates smoothly via the Chrome browser.

Cons

Templates are heavily focused on tech and could benefit from expansion to cater to other industries and creative disciplines.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

5

B

Beatriz

Information Technology and Services, 500+ employees

Less than a year

5.0
February 2020

Remoto work made easy

Pros

Miro facilitates engaging and efficient workshops and brainstorming sessions for our remote team across different locations.

Cons

Managing a lot of information can be challenging, especially when phrases get cut, making it difficult to follow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

M

Mauro

Automotive, 101-500 employees

Less than a year

5.0
February 2020

Amazing digital white board

Pros

Once accustomed to Miro, you'll reduce paper waste by transitioning from physical to digital post-its. The option to photograph real post-its for digital integration is remarkable.

Cons

I genuinely appreciate everything about Miro; there's nothing I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

L

Lloyd

Electrical/Electronic Manufacturing, 500+ employees

Less than 6 months

5.0
February 2020

Exceeded expectations!

Pros

Collaborative commenting on task-based sticky notes, along with email notifications, streamlines workload management. The color-coded sticky note system and mind mapping tool are also beneficial.

Cons

There is absolutely nothing to complain about! Miro meets all our electronic whiteboard needs and more.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

M

Max

Computer Software, 11-50 employees

Less than a year

5.0
February 2020

Awesome tool to visualize your concepts

Pros

The ease of use is impressive. The editor seamlessly adapts to touchpad usage, and the pre-built templates facilitate conceptualization without distractions. The endless board feature is fantastic for organizing various forms of related content.

Cons

Sometimes, the positioning of elements doesn't behave as expected, but I believe it's just a matter of getting used to it. The onboarding process needs improvement, as it involves multiple annoying pop-ups before accessing the invited board.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Baptiste

Airlines/Aviation, 51-100 employees

Less than a year

5.0
February 2020

It change my ways of working

Pros

Quick summary post-workshop: visual collaboration, infinite board, user-friendly interface, and frequent updates with surprises like presentation mode and sticky note capture.

Cons

Currently missing offline functionality and a dark mode, which are ongoing requests.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Krispin

Design, 1-10 employees

Less than a year

5.0
February 2020

Great product!

Pros

A simple yet effective tool for digitizing project steps on an infinite whiteboard, allowing real-time global collaboration. It offers time-saving templates and is essential for design, alongside Figma/Sketch.

Cons

There's nothing negative to mention; it's simply a great tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

D

Dinesh

Design, 1-10 employees

Less than 6 months

5.0
February 2020

Great Product

Pros

The spacious layout and intuitive tools streamline project organization, making it easy to keep everything on track. Customer service is also excellent.

Cons

As my usage is not daily, I haven't encountered any issues yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

E

Egzona

Research, 51-100 employees

Less than 6 months

5.0
February 2020

Best white board ever

Pros

Miro's unlimited space empowers creative freedom and environmentally friendly collaboration. It facilitates sharing and accommodates expanding research findings effortlessly.

Cons

So far, I have no complaints; I really enjoy using this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

5

D

Dziamid

Information Technology and Services, 1-10 employees

5.0
January 2020

The best app to visualize data in dashboard I saw.

Pros

With an intuitive UI, diverse templates, and JIRA integration, Miro enhances collaboration and project management, even in the free mode.

Cons

The alignment of text inside boxes could be improved to reduce excess blank space.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Spartak

Restaurants, 101-500 employees

Less than a year

5.0
January 2020

Miro - online service of my wet dreams

Pros

Miro excels in mind mapping, image integration, and visual analysis, making it indispensable for project planning and strategy development.

Cons

Editing mechanics for tables could be improved, and it's challenging to add videos to a Miro board, hindering the creation of comprehensive reference boards or presentations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Not Specified, 11-50 employees

More than a year

5.0
December 2019

The best tool I know for sharing and collaboration for big ideas

Pros

Miro's adaptability and flexibility make it the go-to platform for sharing and organizing diverse content.

Cons

Sometimes, I feel a bit lost with the tool and struggle to determine where to start. While the templates offer some guidance, they are somewhat basic, leading to frequent copying and pasting of sections.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

Less than a year

5.0
December 2019

Perfect Visualization software

Pros

Beyond stunning visuals, Miro's library of template views facilitates the creation of tailored visualizations.

Cons

For new users, the board creation process can be overwhelming, particularly when learning about formatting and element creation.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

C

christie

Publishing, 101-500 employees

Less than a year

5.0
December 2019

great tool for workflow organization

Pros

Excellent for visual workflow organization, sharing, and overall interface usability.

Cons

Having a blank canvas option instead of mandatory templates when starting a project would be beneficial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

5