Total 1247 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars72%
4
Stars25%
3
Stars3%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Michael
Higher Education, 51-100 employees
Less than 6 months
“Great Collaboration Tool
Pros
Miro's ease of use, even in its free version, makes it effective for collaboration within organizations of any size. Its simple and intuitive design facilitates seamless note sharing and collaboration.
Cons
Design tools are somewhat simplistic, making tasks like text resizing and shape adjustment challenging at times.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Not Specified, 11-50 employees
More than a year
“Flexible way to visualize just about anything
Pros
Appreciates the abundance of templates and guidance for visualizing various types of information.
Cons
The plug-ins introduce a level of complexity that I find difficult to understand. Some plugins necessitate upgrades on both platforms.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Adir
Marketing and Advertising, 1-10 employees
Less than a year
“A visual collaboration tool
Pros
Miro proves invaluable for visual team collaboration, allowing seamless sharing and feedback on images, mockups, and more among team members, even when remote.
Cons
Dealing with large boards containing multiple images causes Miro to lag, slow down, and sometimes crash the browser.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Meghan
Information Technology and Services, 51-100 employees
Less than 6 months
“Intuitive digital collaboration tool
Pros
Miro stands out as a versatile collaboration tool with robust functionality, encompassing tables, charts, maps, grids, and kanban boards.
Cons
So far, I haven't encountered any issues, and Miro has met all my needs. However, some of their popups and informational messages can be overwhelming.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Mal
Transportation/Trucking/Railroad, 11-50 employees
Less than 6 months
“Great as a shared design workspace + tool for presentation
Pros
Miro's free version satisfactorily meets team needs, offering a collaborative workspace with easy file upload, note sharing, annotation, and seamless navigation.
Cons
Exporting or downloading boards isn't ideal in the free version, resulting in low-resolution outputs. We've had to recreate them in other software, adding unnecessary effort.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Floor
Management Consulting, 1-10 employees
Less than 6 months
“Miro
Pros
Simplifies product adoption with its user-friendly interface and easy setup process.
Cons
Aligning items neatly can be challenging. It took me some time to devise a method to prevent unintentional movement while still allowing desired movement and copying.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
10
Steven
Computer Software, 500+ employees
Less than a year
“Replaced our physical standup board
Pros
Provides realistic task and epic notes, offering tactile movement and flexibility, effectively replacing physical boards for stand-ups and planning sessions.
Cons
Currently, there's nothing noteworthy. It would be beneficial to customize team members with icons, a feature that fostered team bonding with physical boards and one that I anticipate will be supported eventually.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Josemaria
Higher Education, 101-500 employees
Less than 6 months
“An impressive online collaboration board that's perfect for teams
Pros
Offers a rich array of features for visual collaboration, including lines, post-its, text boxes, shapes, and the helpful 'frame' feature for grouping elements.
Cons
While using Miro in Chrome, zooming in and out via the mouse didn't work properly. Instead, I had to resort to using a navigation map or box. However, I encountered no issues with the software when using Safari.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less than a year
“Remote Team, Must Have
Pros
As a fully distributed team, Miro significantly enhances collaboration, particularly for agile workflows that may be challenging to replicate digitally.
Cons
Despite being around for nearly 10 years, Miro is still gaining traction and isn't as widely adopted as I'd prefer. Convincing other clients or partners to use it sometimes requires gentle persuasion.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Mark
Higher Education, 500+ employees
Less than 6 months
“Superb, joyful digital whiteboard software
Pros
Noted for its ease of use, extensive template library, and seamless collaboration features, making it effortless to lay down ideas and plans.
Cons
Having finer-grained permissions, like allowing participants to only add post-its, would be beneficial.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Not Specified, 1-10 employees
Less than a year
“Collaborative work: visual, fun and easy
Pros
Praised for its intuitive interface, sleek design, and seamless remote collaboration capabilities, serving as a valuable tool for personal and professional projects.
Cons
Power features for facilitators, such as adding descriptions visible only to them, are valuable. However, I experienced issues when editing shapes with multiple elements on the frame.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Not Specified, 1-10 employees
More than a year
“The best organizer
Pros
Boasts intuitive usability, allowing users to dive in and start working effortlessly, with the added benefit of an unlimited canvas for organization.
Cons
I haven't encountered any significant drawbacks in Miro that hindered my efficient usage.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Veljko
Information Technology and Services, 500+ employees
Less than a year
“Quick collaboration with real update-as-you-type across the board, perfect for collecting thoughts
Pros
Enhances remote ideation and collaboration, surpassing physical gatherings by encouraging active participation, note organization, and real-time interaction.
Cons
Tracking the history of changes isn't straightforward, making it challenging to identify who made specific edits and when. Additionally, Miro lacks built-in meeting functionalities, necessitating the use of other platforms for calls or video conferencing.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Esz
Consumer Goods, 500+ employees
Less than 6 months
“Miro user
Pros
Offers a comprehensive range of features and templates, supported by excellent customer service.
Cons
I find the absence of breakout rooms disappointing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ari
Information Technology and Services, 1-10 employees
Less than 6 months
“Great online collaboration service
Pros
Notable for its ease of use and similarity to familiar design tools, with the added advantage of expansive boards and efficient performance.
Cons
The process of managing teams and users could be clearer, but with a couple of minutes spent on it, it becomes manageable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Jefferson
Financial Services, 500+ employees
Less than 6 months
“Making product discovery remotely
Pros
Enables seamless remote teamwork with its versatile feature set, ideal for product discovery and collaboration across various tasks.
Cons
Onboarding new users to a project can be confusing. Managing access isn't straightforward, but once everyone is onboarded, collaboration becomes straightforward.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Catherine
E-Learning, 51-100 employees
Less than 6 months
“Creative Tool
Pros
Facilitates creative collaboration among coworkers, offering a refreshing alternative to traditional methods like Google Docs or email.
Cons
Identifying the authors of specific notes on the whiteboard can be difficult, making it challenging to direct inquiries about certain ideas.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
5
Merlin
Management Consulting, 500+ employees
More than a year
“Best in class digital collaboration tool
Pros
Offers an expansive, user-friendly platform with impressive functionality, though better integration with web conferencing tools is desired.
Cons
Overall, there are no major complaints. Although the freehand draw function isn't as robust as that in Invision Freehand, Miro remains my preferred tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Damjan
Marketing and Advertising, 11-50 employees
More than a year
“Miro the best team whiteboard collaboration tool
Pros
Mainly the support; if I suggested a feature, they were likely working on it.
Cons
It would be nice to have more free boards available for personal use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mariellen
Information Technology and Services, 101-500 employees
Less than 6 months
“Intuitive GUI, easy to get started!
Pros
Commended for its quick setup and intuitive interface, empowering users to create various illustrations with ease.
Cons
While it could be my lack of familiarity as a user, I miss the copy format function.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
5