Total 1247 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

25%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

M

Michael

Higher Education, 51-100 employees

Less than 6 months

4.0
August 2020

Great Collaboration Tool

Pros

Miro's ease of use, even in its free version, makes it effective for collaboration within organizations of any size. Its simple and intuitive design facilitates seamless note sharing and collaboration.

Cons

Design tools are somewhat simplistic, making tasks like text resizing and shape adjustment challenging at times.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Not Specified, 11-50 employees

More than a year

5.0
July 2020

Flexible way to visualize just about anything

Pros

Appreciates the abundance of templates and guidance for visualizing various types of information.

Cons

The plug-ins introduce a level of complexity that I find difficult to understand. Some plugins necessitate upgrades on both platforms.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

A

Adir

Marketing and Advertising, 1-10 employees

Less than a year

4.0
July 2020

A visual collaboration tool

Pros

Miro proves invaluable for visual team collaboration, allowing seamless sharing and feedback on images, mockups, and more among team members, even when remote.

Cons

Dealing with large boards containing multiple images causes Miro to lag, slow down, and sometimes crash the browser.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Meghan

Information Technology and Services, 51-100 employees

Less than 6 months

5.0
July 2020

Intuitive digital collaboration tool

Pros

Miro stands out as a versatile collaboration tool with robust functionality, encompassing tables, charts, maps, grids, and kanban boards.

Cons

So far, I haven't encountered any issues, and Miro has met all my needs. However, some of their popups and informational messages can be overwhelming.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

M

Mal

Transportation/Trucking/Railroad, 11-50 employees

Less than 6 months

4.0
June 2020

Great as a shared design workspace + tool for presentation

Pros

Miro's free version satisfactorily meets team needs, offering a collaborative workspace with easy file upload, note sharing, annotation, and seamless navigation.

Cons

Exporting or downloading boards isn't ideal in the free version, resulting in low-resolution outputs. We've had to recreate them in other software, adding unnecessary effort.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

F

Floor

Management Consulting, 1-10 employees

Less than 6 months

5.0
May 2020

Miro

Pros

Simplifies product adoption with its user-friendly interface and easy setup process.

Cons

Aligning items neatly can be challenging. It took me some time to devise a method to prevent unintentional movement while still allowing desired movement and copying.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

10

S

Steven

Computer Software, 500+ employees

Less than a year

5.0
May 2020

Replaced our physical standup board

Pros

Provides realistic task and epic notes, offering tactile movement and flexibility, effectively replacing physical boards for stand-ups and planning sessions.

Cons

Currently, there's nothing noteworthy. It would be beneficial to customize team members with icons, a feature that fostered team bonding with physical boards and one that I anticipate will be supported eventually.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

J

Josemaria

Higher Education, 101-500 employees

Less than 6 months

4.0
May 2020

An impressive online collaboration board that's perfect for teams

Pros

Offers a rich array of features for visual collaboration, including lines, post-its, text boxes, shapes, and the helpful 'frame' feature for grouping elements.

Cons

While using Miro in Chrome, zooming in and out via the mouse didn't work properly. Instead, I had to resort to using a navigation map or box. However, I encountered no issues with the software when using Safari.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

Less than a year

5.0
May 2020

Remote Team, Must Have

Pros

As a fully distributed team, Miro significantly enhances collaboration, particularly for agile workflows that may be challenging to replicate digitally.

Cons

Despite being around for nearly 10 years, Miro is still gaining traction and isn't as widely adopted as I'd prefer. Convincing other clients or partners to use it sometimes requires gentle persuasion.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

M

Mark

Higher Education, 500+ employees

Less than 6 months

5.0
April 2020

Superb, joyful digital whiteboard software

Pros

Noted for its ease of use, extensive template library, and seamless collaboration features, making it effortless to lay down ideas and plans.

Cons

Having finer-grained permissions, like allowing participants to only add post-its, would be beneficial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

Less than a year

5.0
April 2020

Collaborative work: visual, fun and easy

Pros

Praised for its intuitive interface, sleek design, and seamless remote collaboration capabilities, serving as a valuable tool for personal and professional projects.

Cons

Power features for facilitators, such as adding descriptions visible only to them, are valuable. However, I experienced issues when editing shapes with multiple elements on the frame.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

More than a year

5.0
April 2020

The best organizer

Pros

Boasts intuitive usability, allowing users to dive in and start working effortlessly, with the added benefit of an unlimited canvas for organization.

Cons

I haven't encountered any significant drawbacks in Miro that hindered my efficient usage.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

Veljko

Information Technology and Services, 500+ employees

Less than a year

5.0
April 2020

Quick collaboration with real update-as-you-type across the board, perfect for collecting thoughts

Pros

Enhances remote ideation and collaboration, surpassing physical gatherings by encouraging active participation, note organization, and real-time interaction.

Cons

Tracking the history of changes isn't straightforward, making it challenging to identify who made specific edits and when. Additionally, Miro lacks built-in meeting functionalities, necessitating the use of other platforms for calls or video conferencing.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

E

Esz

Consumer Goods, 500+ employees

Less than 6 months

5.0
April 2020

Miro user

Pros

Offers a comprehensive range of features and templates, supported by excellent customer service.

Cons

I find the absence of breakout rooms disappointing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Ari

Information Technology and Services, 1-10 employees

Less than 6 months

5.0
April 2020

Great online collaboration service

Pros

Notable for its ease of use and similarity to familiar design tools, with the added advantage of expansive boards and efficient performance.

Cons

The process of managing teams and users could be clearer, but with a couple of minutes spent on it, it becomes manageable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

J

Jefferson

Financial Services, 500+ employees

Less than 6 months

5.0
April 2020

Making product discovery remotely

Pros

Enables seamless remote teamwork with its versatile feature set, ideal for product discovery and collaboration across various tasks.

Cons

Onboarding new users to a project can be confusing. Managing access isn't straightforward, but once everyone is onboarded, collaboration becomes straightforward.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Catherine

E-Learning, 51-100 employees

Less than 6 months

4.0
April 2020

Creative Tool

Pros

Facilitates creative collaboration among coworkers, offering a refreshing alternative to traditional methods like Google Docs or email.

Cons

Identifying the authors of specific notes on the whiteboard can be difficult, making it challenging to direct inquiries about certain ideas.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

5

M

Merlin

Management Consulting, 500+ employees

More than a year

5.0
April 2020

Best in class digital collaboration tool

Pros

Offers an expansive, user-friendly platform with impressive functionality, though better integration with web conferencing tools is desired.

Cons

Overall, there are no major complaints. Although the freehand draw function isn't as robust as that in Invision Freehand, Miro remains my preferred tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Damjan

Marketing and Advertising, 11-50 employees

More than a year

5.0
March 2020

Miro the best team whiteboard collaboration tool

Pros

Mainly the support; if I suggested a feature, they were likely working on it.

Cons

It would be nice to have more free boards available for personal use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

M

Mariellen

Information Technology and Services, 101-500 employees

Less than 6 months

5.0
March 2020

Intuitive GUI, easy to get started!

Pros

Commended for its quick setup and intuitive interface, empowering users to create various illustrations with ease.

Cons

While it could be my lack of familiarity as a user, I miss the copy format function.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

5