Total 1247 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

25%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

P
Pierre

Airlines/Aviation, 500+ employees

Less than 6 months

3.0

“efficient and relevant when you are trained but not so easy to share with others colleagues not familiar with the tool”

Pros

Miro offers comprehensive and relevant task and schedule management with the added benefit of easy sharing capabilities.

Cons

Exporting the model to individuals unfamiliar with this tool can be challenging.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

N
Natalia

Information Technology and Services, 101-500 employees

More than a year

4.0

“Best tool for planning customer workshops”

Pros

Every week I rely on Miro for various purposes but my absolute favorite is when I plan workshops for my clients. Whether it's organizing KPI or user journey workshops Miro proves to be an exceptional tool. It effortlessly provides a space for brainstorming and editing and it's incredibly user-friendly for clients. With its diverse options adding elements like tables cards and diagrams to the roadmap becomes a breeze.

Cons

Sometimes the abundance of features can be overwhelming especially for clients who are new to Miro.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

10

A
Anonymous

Not Specified, 51-100 employees

5.0

“Great Collaborative Whiteboard”

Pros

Collaborative whiteboard use for sharing ideas and collaboration is straightforward.

Cons

The user experience on the whole feels a bit clunky and there's potential for improvement in terms of cleanliness. Some elements exhibit unexpected behavior when rearranging.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

K
Karen

Research, 101-500 employees

More than a year

5.0

“Great for remote working”

Pros

It is userfriendly and beneficial for conducting remote workshops.

Cons

Setting up people as guests can at times result in a delay in activating their accounts.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

I
Ilana

Non-Profit Organization Management, 11-50 employees

Less than 6 months

5.0

“Miro is great for visualizing how ideas relate to one another”

Pros

The templates offer flexibility allowing the creation of an ideal visual for your ideas through mixandmatch setups.

Cons

Although a minor issue determining the appropriate zoom level proves challenging for this product. At 100% there's a loss of information accessibility and other options are too small for practical use.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

N
Nicole

Philanthropy, 11-50 employees

More than a year

5.0

“A great tool for visual people”

Pros

Ideal for those with unconventional workflows and a preference for visual planning this tool enables mapping work effectively fulfilling a personal need for learning resources in various aspects of my job and life.

Cons

Synchronizing my Google calendar with Miro presented challenges and integrating Clickup Tasks hasn't found an optimal solution yet. Struggling to strike the right balance.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

M
Maryury

Government Relations, 51-100 employees

More than a year

5.0

“A good toll for working”

Pros

Operating it is easy featuring an attractive interface and a variety of tools for use.

Cons

There are instances when the mouse for selecting items doesn't work but the issue is easily rectifiable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

A
Anonymous

Not Specified, 500+ employees

Less than 6 months

5.0

“A UserFriendly Collaboration Platform”

Pros

Miro serves as a simple and effective collaboration platform streamlining teamwork with its userfriendly interface and helpful features facilitating seamless idea sharing and visual presentation creation.

Cons

I have no negative comments about this product.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 101-500 employees

Less than a year

5.0

“Best collaboration platform”

Pros

Realtime project performance tracking from various sources is a noteworthy feature.

Cons

Additional editing features and wider platform integration could enhance Miro.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

T
Tomas

E-Learning, 1-10 employees

Less than a year

5.0

“Nice way to create whiteboards”

Pros

An effective method for generating ideas or creating digital whiteboards for video recording or classes.

Cons

Should you desire additional features it seems payment is a requisite.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

E
ENTIN

Apparel & Fashion, 1-10 employees

Less than 6 months

5.0

“Good but expensive”

Pros

Beneficial for small businesses and serves as an addictive tool for mind mapping.

Cons

The cost is high there exists a more economical alternative software.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

M
Marsine

Electrical/Electronic Manufacturing, 11-50 employees

Less than a year

5.0

“Overall Great Features”

Pros

Simplifies the documentation of processes more effectively than swim lanes.

Cons

I hold no reservations about this product.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A
Athanasius

Computer Software, 1-10 employees

5.0

“Data Protection”

Pros

Enhances data protection for securing client privacy and information.

Cons

The software encounters slowdowns with increased traffic.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

L
Liam

Computer Software, 51-100 employees

More than a year

5.0

“The perfect tool for Product Managers that lack a UIUX designer”

Pros

In the absence of a dedicated UIUX designer Miro serves as a comprehensive tool for UIUX design within our company. Unlike Figma Miro avoids a steep learning curve offering a seamless transition from brainstorming to wireframes to highfidelity designs.

Cons

Miro lacks a robust undo feature occasionally preventing the reversal of unintentional substantial board changes.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

N
NOMPILO

Computer Software, 500+ employees

Less than a year

5.0

“A Deep Dive into Miro's Visual Collaboration.”

Pros

The platform's realtime collaboration features enable simultaneous work among team members supporting quick updates discussions and feedback exchange. Miro caters to various use cases from project management and agile workflows to design thinking providing diverse templates and frameworks. It empowers teams to visualize plan and organize ideas in a visual format.

Cons

With board enlargement or complexity performance may diminish resulting in slower load times or potential lags in responsiveness. Beginners might initially find Miro's interface and features somewhat overwhelming necessitating some acclimation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

U
Uwe

Management Consulting, 1-10 employees

More than a year

5.0

“The best Whiteboard solution so far”

Pros

Miro boasts a vast array of options and maximum flexibility. Abundant templates automations sharing options and AI support are standout features.

Cons

Adjusting to the system's complexity takes time an inherent downside for those seeking the most functional system.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

J
Jordan

Media Production, 1-10 employees

5.0

“A Fantastic Planning Tool”

Pros

Utilizing Miro I visualized my ideal clients and starttofinish workflow for specific project styles while mapping out my business. The ability to visualize and comprehend task flow allows for quick adjustments and bottleneck predictions.

Cons

Frequently adjusting the zoom ratio during software use is a minor inconvenience potentially cumbersome on smaller screens.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

M
Mary

Marketing and Advertising, 1-10 employees

More than a year

5.0

“Can't imagine life without Miro”

Pros

Miro has been transformative in my professional life seamlessly integrating collaborative whiteboard features into my workflow. Whether in brainstorming sessions organizing thoughts or structuring strategies Miro has been a linchpin of productivity and creativity.

Cons

Managing board access for nonteam members proves challenging. Miro's provision of viewonly access contrasts with difficulties obtaining editable access for nonusers.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

N
nawar

Education Management, 500+ employees

Less than 6 months

5.0

“Project management at mass”

Pros

The capability to have multiple users on one Miro board concurrently all contributing collectively and independently.

Cons

The lack of control over all users is problematic unless among trusted individuals.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

K
Keith

Computer Software, 1-10 employees

More than a year

4.0

“A good online tool for whiteboarding”

Pros

Appreciation for the ability to work with others on a board online eliminating the need for inperson meetings.

Cons

Many features are restricted behind a paywall yet the free version remains beneficial.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8