monday.com Software Reviews

“everything in one place

Pros

Getting started with it was simple and it covers all our day-to-day tasks. It works really well as a one-stop place for everything we need.

Cons

Up to this point it has been working really well for our team. It makes work more manageable and keeps everything looking organized which fits nicely in an office setup.

“visual boards transformed our workflow

Pros

Switching from spreadsheets to monday.com completely changed how I manage my team. Back when we were piecing things together with status updates and constant follow-ups, it felt draining all the time. Once I started using the visual boards, everything became much clearer in one place. The color coding, structure and overall layout made it instantly understandable. My team stopped wondering what they were supposed to tackle next and I stopped dreading our Monday morning check-ins. That benefit alone made the move worth it.

Cons

There are still two areas where monday.com could improve: integrations and pricing. A few third-party integrations feel more limited than I expected from a platform at this level and some workflows still need more manual work than they really should. It is not a huge problem but it does become a small recurring annoyance. Pricing is the other thing to watch because the cost starts climbing as your team grows and some features that feel pretty necessary are locked behind higher-tier plans. It is not enough to make me leave but it is definitely something to consider before signing on.

“Fun and simple task tracking

Pros

I find it so easy to use it almost feels like playing a game. The interface is clean and user-friendly so organizing tasks, monitoring progress and working together with a team all feel very natural.

Cons

The monthly cost can be high for individual projects. A lot of important features, including automations, integrations and advanced views, are only available on the more expensive plans which can make it costly for small teams or solo users.

“powerful automation and templates

Pros

The automation capabilities in this project management tool can be taken really far which has been a huge plus. On top of that, there's a massive range of features and templates available so there's a lot to work with depending on what you need.

Cons

Working with the customer support team has been frustrating. At one stage during onboarding, we were even given misleading information about certain features and how they worked.

“Platform that scales

Pros

Monday.com is a powerful platform that can keep up as your needs expand. It scales well and there are plenty of helpful articles and support resources, along with people who can guide you while you build everything out.

Cons

The biggest downside is the learning curve. Getting the software set up in a way that truly works for your team takes a lot of upfront conversation, not just about how your workflow operates now but also about how you want it to work in an ideal situation. In that sense, the software really pushes teams to have deeper discussions about improving their processes.

“organized forms and hassle-free use

Pros

Getting started feels very simple and the features are really convenient for keeping the forms we complete on the platform well organized.

Cons

I haven't run into any problems. It feels worth the price and I haven't experienced any bugs or issues with it.

“Simple workflows for teams

Pros

One of the best parts is its simple, visually appealing interface, paired with strong workflow automation that helps teams manage projects and collaborate more efficiently.

Cons

A notable drawback is that some advanced features and admin controls are locked behind higher-tier plans which can become costly as your team expands.

“Powerful integrations

Pros

Keeping up has been impressive because it's always being updated and improved with new features. It works really well for organising workflows, automating repetitive tasks and bringing everything together in one place. The level of customisation is a big plus too since boards can be adjusted to match the way your business operates and the integrations make connecting it with the other tools we already rely on very convenient.

Cons

There are a lot of tools and options packed into the platform so it can feel a little overwhelming in the beginning. It definitely takes some time to understand how everything connects, how the features work together and the best way to put them into practice.

“Clean task tracking layout

Pros

the interface feels polished and the color coding along with the overall organization makes it simple to sort tasks and see clearly who is responsible for what across a project.

Cons

It can feel expensive when I'm mostly sticking to the basic tools.

“colorful workspace upgrade

Pros

Switching to Monday.com has been a really positive change compared with Salesforce. It's user-friendly, visually appealing and the colorful layout makes everything much easier to read. I also like that you can build multiple workspaces and link them together. The templates are helpful too although I'd love to see more new ones added.

Cons

It does take some effort because you mostly have to learn through videos. There seems to be a video for nearly every situation but having to watch, pause and then try the steps inside it adds too many extra steps. I really wish they offered direct customer support instead of relying so heavily on video tutorials.

“Quick adoption of the software

Pros

Across my last two roles, this software helped turn manual work into much more efficient processes in both places. The automation features make it far simpler to keep workflows moving and the platform is very user-friendly so teams can get comfortable with it quickly.

Cons

There's some lag when automations are running which can be a bit annoying. It also has a few limitations around logic and board structure, like not being able to use "or" statements. The board setup can feel restrictive in some cases but with proper planning, it usually doesn't cause too much trouble.

“Simple boards and teamwork

Pros

From day one this has been really effective for keeping projects and tasks organized. Setting up boards feels very simple, progress is easy to follow and it helps keep everything aligned across the team. Being able to mention teammates directly inside tasks makes collaboration feel smooth. It's also very helpful for managing deadlines and maintaining clear visibility into delivery dates. Another big advantage is having the option to attach and organize different file types.. images, videos and links.. all in one place.

Cons

A downside I've run into is with subitems. Customizing the columns for each subitem isn't always very simple which makes detailed task breakdowns feel less flexible than I expected. I'd also appreciate clearer or more proactive alerts and notifications when a task is getting close to its due date.

“Clear visibility and flexible workflows

Pros

One of the best things is the visibility and structure it brings to different workstreams. It makes it simple to understand what is currently active, who is responsible for each task, what the priorities are and exactly where things stand in the workflow. The platform feels simple and adaptable so it works well for different teams and use cases without getting unnecessarily complicated. The dashboards, status tracking and automation tools also help keep projects moving and cut down on the need for constant manual follow-up.

Cons

it can start to feel cluttered when boards and workflows are not set up in a consistent way. If there are too many columns, automations or duplicate boards, it becomes more difficult to keep one clean source of truth. Some of the more advanced dashboard and reporting features also require time to set up properly so the platform tends to work best when there is clear ownership and some governance around how it is managed.

“Helpful automations for teams

Pros

Monday.com is simple to work with, very flexible and the automations are a big help. The platform gets frequent updates that continue to improve how it functions. It's an excellent tool for managing team projects.

Cons

I'd also like to see more options in the My Work tab to make things more organized.

“Good workflow clarity

Pros

Keeping internal work organized has been a real step forward. It gives a clear, detailed view of workflows and how tasks are progressing over time. The dashboards are simple to use and help teams review data and monitor KPIs effectively.

Cons

The only issue I ran into was the fairly steep learning curve when I was just getting started with the platform.

“manageable workflows

Pros

Running my team has been much more manageable now. Setting up boards is simple and it's really convenient to see everything in one place at a glance. The automation tools have been a huge help too.. after getting them configured, they save me hours every single week. The templates are also very handy since I didn't need to build everything from the ground up. From the first day, the whole platform felt logical and easy to follow.

Cons

Pricing feels a little steep for a smaller team. A few of the more advanced features are only available on the higher-tier plans which seems somewhat unfair. I've also noticed occasional slow loading times although they haven't been a major problem. Support can take a while to respond as well; one time I had to wait about a full day to hear back.

“convenient boards and gantt insights

Pros

The board flexibility is a big plus. Once you have a clear idea of what you need, you can configure a board to track just about any kind of business operation. The benchmarking features in the Gantt charts are especially useful.

Cons

The newer "Sidekick" AI features feel more like AI added for the sake of it. I still haven't seen much practical value from it and it adds clutter to an interface that can already feel crowded depending on how your boards are set up. The "Vibe Board" also still has a long way to go before it can create work at the level a person can produce with enough time and thought.

“Simple collaboration hub

Pros

Getting started is simple thanks to its clean, simple layout and that makes onboarding new users feel simple. The flexible workflows and customizable boards also make it easier for teams to stay aligned and collaborate efficiently across different projects.

Cons

Costs can climb pretty fast as the team gets bigger which may become a concern for businesses that are scaling. On top of that some of the more advanced features and automations feel a bit too complex at first and take time to fully learn.

“Versatile boards and scheduling

Pros

Being able to create multiple boards has been one of my favorite parts. I can schedule everything I need and having it all in one place through custom workspaces keeps things organized. There's also a lot of flexibility in what you can do, like adding files, links, subitems and more which makes the platform really useful for daily work.

Cons

The part I wasn't happy with was customer support. It was really difficult to actually get in touch with someone and since we use Monday every day, I wish they had a team that could regularly meet with businesses using the platform, talk through issues as they come up and help work toward solutions.

“User-friendly and more powerful with ai

Pros

I've had the chance to run a few projects in Monday and one thing I can say is that the platform is very user-friendly. With the addition of AI, it feels even more powerful and capable than before.

Cons

Some parts are still tricky to work with especially calculations, formula columns and automations that depend on those types of columns. Mirror columns also can't read formula columns which makes certain setups more limiting.

“A steep start

Pros

There are tons of options. They offer a lot of flexibility so we can tailor workflows to match the specific needs of our team.

Cons

It feels like you need a full week of setup and training just to understand the basic functionality.

“project tracking done right

Pros

I find that this tool keeps projects well organized and helps everyone stay aligned especially once you become familiar with how it works. It has replaced a lot of the Excel spreadsheets I used before and honestly, I find it much more simple and convenient to use.

Cons

The cost can climb as your team grows and all the customization options can feel a bit overwhelming in the beginning since there's definitely a learning curve at first.

“Easy tracking

Pros

Keeping projects organized and monitored is really simple and it does a great job of helping everything stay on schedule. The automations make sense right away and the interface is clean, readable and simple to manage.

Cons

There really are no major problems with Monday.com though it would be helpful if it offered page templates so users wouldn't need to build everything from scratch.

“Good for teamwork

Pros

One thing that really stood out with monday.com was how simple and customizable it felt. Boards, workflows and automations can be adjusted to match the way your team actually operates instead of making everyone adapt to a rigid setup. The visual layout was also a big plus.. seeing deadlines, statuses and task ownership all in one place made it much simpler to stay organized and focus on priorities. Overall it improved visibility and collaboration without feeling too complex or stressful to manage.

Cons

Since there are so many customization options, views and automation settings, it takes some time to understand how everything fits together. I also noticed that certain advanced tools, such as more detailed reporting or complex automations, are only available on higher-tier plans which may be a drawback for teams watching their budget. Still, once everything is set up the right way, the platform becomes much more manageable and efficient.

“Simple workflows for any team

Pros

It lets you set up workflows exactly the way you need them, with customizable columns, boards, statuses and more. It fits all kinds of teams too.. accounting, HR, construction, marketing and just about any other department can make it work.

Cons

A lot of the more valuable features, like higher automation limits, dashboards and integrations, are only available on the more expensive plans. Smaller teams can also end up paying for more than they really need.

“Useful info on a glance

Pros

I like that the interface feels simple and gives users a lot of useful information at a glance. Getting everything set up is quick and learning how to use it doesn't take much time or effort.

Cons

One downside is the responsiveness especially when trying to use it on mobile browser screens. The app works well but there are times when I or clients would rather access it through a browser instead of being pushed to use a separate app.

“Smart automation

Pros

The user experience is really solid and the platform feels simple to use. I've especially appreciated the automation options and the range of features available. The AI support is also helpful, both for getting assistance and for creating templates which lets us get everything set up much faster.

Cons

The mobile app navigation could be better. There are also times when images fail to load while viewing comments or discussions and those kinds of bugs can be pretty frustrating.

“Clean task tracking and customization

Pros

Right away monday.com made task organization feel simple. The interface is clean, visually appealing and it keeps project tracking simple without feeling cluttered. I also appreciated how much customization it offers which makes it adaptable to different workflows.

Cons

Some of the more advanced features can get pricey for smaller businesses or individual users. It also takes a bit of time at the beginning to fully learn all the tools and features available.

“strong reporting

Pros

Monday has been our go-to project management platform for handling both client work and internal initiatives. The part I appreciate most is how user-friendly it is, along with the reporting features and the flexibility to add guests to shareable boards which makes communication much easier.

Cons

At my current plan level there isn't a simple way to track resource time and costs. I did manage to set up a workaround though.

“Workflows that fit

Pros

One thing that really stood out to me is how adaptable it is to the way our business actually runs, rather than making us change everything to fit a fixed system. At Budd's, we use it to manage and keep track of multiple areas of the business and the biggest benefit has been being able to customize boards, statuses, automations and columns so they reflect our real day-to-day operations. It gives us clear visibility across teams, keeps information centralized and makes it much simpler to track progress, ownership and bottlenecks all in one place. Another major benefit is that it works well as an operations hub alongside our other systems. We've been able to use monday.com to support workflows tied to quoting, jobs, clients and follow-up processes so its value goes well beyond basic project management.

Cons

The downside is that once your workflow gets more advanced, monday.com can start to feel a little cluttered and more difficult to manage. It is highly customizable but that also means keeping boards, automations and integrations organized takes ongoing effort and attention. Some tasks that feel like they should be simple end up needing workarounds or additional manual setup.

“AMAZING client spaces and automation

Pros

Running different client spaces has been the biggest advantage for me and I've been able to use it as my main operational tool for things like content planning, feedback and day-to-day coordination. The automation system is amazing and saves a lot of time, plus it gives the agency a more premium feel. I've basically never run into bugs or issues while using it. The only incident I remember was one time when we couldn't log in because their servers were down and support replied by email very quickly to explain what was happening.

Cons

A few clients mentioned that it felt a bit complicated to understand at first so in some cases I ended up switching to another tool for them. Aside from that, I really don't have any complaints.

“game-changing visual setup and automations

Pros

The visual setup is what won us over. Having every project in one place with color-coded statuses, timelines and dashboards has made a massive impact on how our team works day to day. Once you get the hang of the automations, they really change the game too. Stuff like automatically assigning tasks or sending reminders used to take up way too much time and now it all happens on its own. Collaboration also feels much more natural since everything lives in one spot instead of disappearing across endless email threads.

Cons

Pricing is where it starts to sting. Once our team expanded, the cost went up fast and a few features we assumed would be standard are only available on the higher-tier plans. There is definitely a learning curve as well. New team members do not instantly understand how to use it so we have had to spend real time onboarding each person properly. On top of that, the platform can feel a little sluggish at times when we have a lot of boards open.

“form builder is helpful

Pros

Keeping our team organized has been a huge plus and the form builder makes it really useful for collecting more information across the company and structuring that data so we can process it efficiently. I also really appreciate the automations especially being able to send emails automatically and trigger other processes directly from the platform.

Cons

One issue I've noticed is that the interface can take a little while to refresh when several people are working in the same board at once. If two users are editing the same field, the delay can cause the updates to lag and that sometimes leads to the same information being entered twice.

“excellent for inventory and team collaboration

Pros

Monday.com is an excellent platform packed with automation features for inventory tracking and project management. It's a really impressive tool for overall business management and team collaboration.

Cons

At first it can feel pretty complex and the automations are quite specific so there's definitely a learning curve when you're just getting started.

“Cluttered and overwhelming interface

Pros

One thing that still stands out to me is the wide range of options it offers, along with the many configurations and scheduling combinations available to work with.

Cons

At this point though the interface feels even more cluttered which is ironic and I end up spending more time trying to understand whether I'm using monday.com the right way than actually getting any real work done in it.

“good visibility and real-time updates

Pros

It stands out for the visibility it gives across work along with the flexibility to set things up the way each team needs. Being able to customize the workspace by adding the right subjects makes it much simpler to monitor tasks, priorities and overall progress. The real-time updates also help teams stay aligned and reduce the chances of missing important follow-ups.

Cons

It can start to feel overwhelming when dashboards are not designed well. While they may be fairly simple to create, they can become difficult to maintain and are easy to overbuild. At times, having too many automations in place can also end up confusing users.

“highly customizable for project management

Pros

Monday.com gives our team a highly customizable way to handle project management and collaborate with coworkers which has been really valuable.

Cons

One downside is that it is not always the best platform for retaining documents tied to project management.

“customizable boards

Pros

The standout part for me is its visual, simple interface. It lets you see project progress at a glance and the customizable boards make it simple to adjust the platform to different workflows without much effort.

Cons

Things can get pretty complicated once you start exploring the more advanced features, particularly automations and integrations. On top of that, the cost can climb fast as your team gets bigger.

“keeps teams organized with custom boards

Pros

Monday keeps my team and me really organized. We use it to monitor our day-to-day work and make sure tasks don't fall through the cracks. One feature I especially appreciate is being able to build boards for our graphics team, as well as other teams so everyone can quickly see the status of projects and where things stand.

Cons

The visual side can feel a bit overwhelming at times. I think the interface could be simplified a little so it looks less busy.

“efficient subcontractor pay tracking

Pros

This software has been a simple and efficient way to keep track of subcontractor pay applications. The layout was quick to learn and I was able to get it up and running in my role without much time or effort.

Cons

I don't really have any complaints. I also haven't explored all of the features and tools the platform offers yet.

“powerful workflow customization

Pros

Working in real estate operations, it has been a really useful tool for keeping everything organized. I can set up calendars, checklists and other boards the way I need, then share them with the rest of the team without any hassle. We use it to assign tasks for each property so it's always clear what needs to get done and who is responsible for it. It's been very helpful for managing our processes and the automation features take care of the recurring tasks that come up with every property. On top of that, it's simple to add new items for individual listings whenever needed.

Cons

Honestly I've been happy with the whole platform. The customization options are strong, the customer support has been reliable and it's been a solid value for our team.

“well-designed and worth it

Pros

The value for money is solid and the interface is really nice which makes a big difference. It's genuinely enjoyable to use, feels well designed and the functionality does exactly what it needs to do very well.

Cons

There are several pricing tiers which is understandable but to really get the most out of the platform, you do need to move up to a higher plan.

“team goals all in one place

Pros

Monday brings the whole team together and helps us get our goals done in one place. It's simple to use and I was able to figure it out on my own pretty quickly.

Cons

Nothing I dislike about it. At first I thought the navigation bar on the left side of the home screen could be organized a bit better but after going back through it, the layout actually makes sense.

“Limited plans

Pros

This is a solid cloud-based platform for managing work and projects. The interface is colorful and user-friendly and it comes with plenty of templates, automation options and reporting tools.

Cons

The free version doesn't offer much and there are only three paid plans available. A few important features are locked behind the higher tiers which can push you into upgrading. It also takes some time to learn how to customize it the way you want.

“fantastic for team organization

Pros

I like that it has been a really valuable tool for our organization. We rely on it to share documents with our board and to keep our team organized across different projects.

Cons

It can be a little difficult to track down every board especially older ones I'm revisiting to look up past information.

“task tracking that keeps us on time

Pros

I really appreciate how it handles task management and keeps our animation projects on track. The platform helps the team organize the work clearly and stay on schedule with deadlines.

Cons

Some of the more advanced features can take a while to fully learn and the initial setup feels a bit complex at first.

“flexible dashboards for every project

Pros

The visual dashboards and customizable workflows make the platform simple to tailor for different kinds of projects. It does a really good job of helping track progress and keeping the whole team aligned.

Cons

There are a lot of features packed in so it can feel a little overwhelming when you're just getting started. A few customization options also take some extra setup before everything works the way you want.

“user-friendly workflow tracking

Pros

Navigating the platform feels very simple and the layout is simple to get used to. It does a solid job of helping track tasks and manage workflows efficiently. Reporting bugs and updating statuses is also well organized and easy to handle.

Cons

No major problems while using the platform. Everything has been working well for bug reporting and task tracking and the overall experience during testing has felt simple and comfortable.

“very useful and visual

Pros

I've been using it to organize tasks, manage projects and keep track of the team and overall it has felt like a very useful and visual tool.

Cons

On the less positive side it can feel like there are too many options at first and some of the more advanced features are not that simple.

“versatile project tracking

Pros

It works really well for putting projects together in a simple way, then presenting them in meetings with senior executives and keeping track of website progress afterward.

Cons

I've actually liked it quite a bit because it offers plenty of options and menus to make the most of every feature especially now with the added AI tools.