Total 49 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

88%

4

Stars

10%

3

Stars

0%

2

Stars

0%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

RA

Rish a.

Information Technology and Services, 1-10 employees

Less than a year

5.0
March 2024

proven really helpful

Pros

My Hours is very easy to use and the export options make end of month invoicing and billing much simpler to organize. It is also really helpful that I can assign different rates to different clients and entering or updating line items in the timesheet is quick and convenient.

Cons

One thing I'd still like to see is the ability to assign a new client/project directly from the timesheet, instead of having to open the item settings and edit the new entry there.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SB

Sheldon B.

Information Technology and Services, 1-10 employees

Less than 6 months

5.0
March 2024

Excellent reporting and value

Pros

Between the price and the reporting tools, this was exactly what I needed. It gave me the reports I wanted without requiring any extra time to build or customize them.

Cons

I'd like more control over projects especially around budgeting. I wish I could change a project's start date but I was told that date cannot be edited as it shows when the project was created in My Hours, not when it actually started. Also the workaround is to copy the project and delete the original, as long as there are no time logs attached. I understand why it works that way but being able to simply edit the date would feel more practical. Maybe that's just me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

YP

Yuval P.

Civic & Social Organization, 51-100 employees

Less than 6 months

5.0
March 2024

mobile app is top notch

Pros

It is a great tool as getting started with it was pretty quick. Overall I would say the platform is simple to use, the onboarding process is quick and the mobile app works really well.

Cons

The free version feels a little limited and I'd like to see a few more features included there.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

GC

Geoffrey C.

Aviation & Aerospace, 1-10 employees

More than a year

5.0
March 2024

pretty idea for tracking time

Pros

Bringing other team members on board was way too simple. Also the reporting is very complete and the dashboards give a clear, useful overview of everything.

Cons

Honestly I don't have any complaints as it is an excellent piece of software overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JH

James H.

Information Technology and Services, 1-10 employees

Less than 6 months

5.0
March 2024

makes our job simple

Pros

Selecting projects and tasks and logging time against them seems pretty simple. I can also copy the previous week's tasks without bringing over the hours which is a big help when setting up a new week. Assigning team members to projects and tasks also works really well.

Cons

The billable versus non-billable setup still does not quite work the way I need it to. Reporting in the free version is a bit limited too but exporting the data and using it in Excel works well enough.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MR

Montagne R.

Computer Software, 1-10 employees

Less than a year

4.0
March 2024

Helpful for project tracking

Pros

Tracking time by client and project is something I really appreciate. It helps a lot although I still can't monitor my costs with very high precision.

Cons

A desktop app could be a nice addition and would probably make time tracking even better.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

BO

Bora O.

Public Relations and Communications, 1-10 employees

Less than 6 months

5.0
March 2024

Simple and very useful

Pros

Everything about this website feels user friendly, simple and genuinely useful. So yes I'd definitely recommend it.

Cons

No cons to share at all!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EZ

Elizabeth Z.

Education Management, 1-10 employees

Less than a year

5.0
March 2024

User-friendly time tracking tool

Pros

Keeping track of my work hours and smaller projects is very easy with this software and the interface is also really user friendly.

Cons

Some of the updates are not always the best and at times they can be a bit hard to figure out.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AA

ADEEL A.

Retail, 101-500 employees

Less than a year

5.0
January 2024

Reliable billing and clear reporting

Pros

The interface is user-friendly and it helps keep everyone organized based on the tasks they're working on and completing. Creating reports is also not a problem and the software has made it much easier to stay consistent with customer billing thanks to how reliable and simple it is to use.

Cons

Integrations are quite difficult to set up and the free version comes with very limited features.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9