Zeya M.
Marketing and Advertising, 51-100 employees
Less than a year
“Strong value and flexible tracking
Pros
At this price the feature set feels really amazing. As the dashboard, Insights and team management tools work well together for project collaboration. Custom columns plus monthly and fixed budget tracking add a lot of flexibility when handling multiple projects. Also the core time tracking is dependable and new team members usually get comfortable with it pretty quickly.
Cons
A few things slow us down. Like there is no search function in the timesheet user dropdown so as the team grows, you have to scroll through a long list just to find someone. The Projects section can be slow to load which interrupts the time tracking flow. Also there is no way to bulk edit past time entries using a spreadsheet so fixing mistakes takes more time than it should. Old team names are not saved which creates gaps in reports. And yes invoicing works but the filtering options could be much better.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
Mike T.
Pharmaceuticals, 51-100 employees
Less than a year
“adapt to our workflow well
Pros
Being able to adapt it to our particular workflows and tasks has been a big advantage. It's been especially helpful for drilling into individual projects and departments so we can better understand our effort levels and overall costs.
Cons
I'd appreciate more guidance on the best ways to get employees fully on board. As useful as the platform is, the quality of the insights really depends on the quality of the data being entered.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amanda
Graphic Design, 1-10 employees
More than a year
“simple interface with excellent support
Pros
The interface is incredibly simple to navigate.. clean, simple and hassle-free. The reporting is equally user-friendly with clear visuals and data that's easy to understand and act on. The pricing suits my budget perfectly offering great value without hidden costs. And to top it off their customer support has been excellent, always responsive and helpful whenever I�ve reached out. It feels like a complete package.
Cons
When I create a new project through the time log I cannot set the price at that moment. So I have to go back to the projects list later to edit and add the rate. Also I would love a dark mode option.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Daniel J.
Information Technology and Services, 1-10 employees
Less than a year
“excellent even on free plan
Pros
Even when using the free plan it's excellent for generating client-ready reports and really handy for planning and staying on top of projects including tracking individual tasks inside each project.
Cons
Honestly there is not much I can complain about as it simply delivers what it promises and I don't really have anything negative to say.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Jacqui
Media Production, 1-10 employees
Less than 6 months
“easy to use with free tier
Pros
I'm a real fan of how easy it is to use. The whole experience feels smooth from the very first click. I also really like that there's a free tier available.... it lets me explore the features and see how it fits into my workflow without any upfront commitment or pressure. It�s a confident and user-friendly way to introduce the platform.
Cons
Because the free plan covers everything I need right now I do not have any complaints or downsides to report.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Defense & Space, 1-10 employees
Less than a year
“Lacks basic cookies and useful support
Pros
It is pretty easy to set up and it was not hard to learn. But the interface is only passable at best.
Cons
There are no cookies so every time I leave the weekly report view, I have to reselect the time frame which is frustrating. It also feels like the developers do not care about my business getting paid as they only focus on changes that benefit them financially. Customer service has been useless too. I would also like an option for detailed invoices, split into labor and materials. So once we close for the winter, we'll switch back to QuickBooks or another software that remembers my choices and has a development team that actually responds to customers.
Rating Distribution
Ease of use
4
Value for money
2
Customer Support
2
Functionality
5
Laurence
Design, 1-10 employees
Less than 6 months
“Well organized and extremely simple
Pros
I like how well it is organized. Overall the app is extremely simple to use and the free/shareware plan covers everything my tiny company needs. Plus it lets me concentrate on tracking how much time I spend on each project I'm handling which is incredibly useful for deciding what to charge and where to set prices.
Cons
To be honest, I have not come across any real drawbacks so far. Perhaps after using it for a longer period I'll be able to spot some issues or limitations.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Cecily
Information Technology and Services, 1-10 employees
Less than 6 months
“setup was not an issue
Pros
Setting it up was not an issue and it works exactly how I want. I was also glad to find an option to switch to 24 hour time. The tasks feature performs reliably too when I use it. Plus being able to toggle between daily and weekly views is also useful making my weekly timesheet easier to complete.
Cons
A couple days of my logged hours got deleted by mistake and I could not figure out how to restore them. Since I am on the free plan, maybe recovery is offered only in the paid tiers.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Justina O.
Program Development, 1-10 employees
Less than 6 months
“easy to use with smart bundling
Pros
It is very easy to use. I also like that tasks sharing the same name across multiple projects get bundled together because that makes it easy for me to gauge how much time I am spending in meetings versus handling individual assignments or doing on-site field work.
Cons
During the Premium trial I had an issue with time rounding as my entries were rounded to the nearest 15 minutes. And after the trial expired I couldn't modify any projects I'd created during the trial like adding descriptions or renaming titles. The app still had time rounding enabled which is a premium-only feature but it blocked me from saving changes with a this is a premium feature error message.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Ranjeeb
Civic & Social Organization, 1-10 employees
Less than 6 months
“Flexible and simple for billing
Pros
What I really like is how flexible and simple it is to use and it lets me bill my working hours seamlessly without any extra fuss.
Cons
One downside I have noticed is that it's tricky to change details on the desktop free version though I can still edit them on mobile which is handy.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Rico G.
Mechanical or Industrial Engineering, 1-10 employees
Less than a year
“Ideal solution for a solopreneur
Pros
Being a solopreneur, I find this to be the ideal solution for tracking my hours. It does not have needless features that complicate things but offers precisely what I require.
Cons
Sometimes I notice the device sync is pretty slow and on occasion I have to refresh or restart the page/app to get everything up to date.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
David
Investment Management, 11-50 employees
Less than a year
“easy to use with simple reporting
Pros
It is really easy to use and I like how the reporting functions too. I noticed that a lot of other tools make something this simple unnecessarily complicated.
Cons
There are a few small UX issues but they are minor and I can deal with them.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Peter
Computer Software, 1-10 employees
Less than 6 months
“Covers every necessary feature
Pros
The software covers every necessary feature while remaining clean, simple and easy to navigate.
Cons
I could not find any way to personalize the color palette or the overall design.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Kyle
Information Technology and Services, 1-10 employees
Less than 6 months
“provide perfect weekly view
Pros
It is really easy to use. Also the weekly time-entry view works perfectly for me and the pricing is very reasonable.
Cons
So far I have not run into any issues and honestly it feels like it offers just the right number of features without being bloated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Erica G.
Public Policy, 1-10 employees
Less than 6 months
“exceptional ease with reasonable pricing
Pros
I've been using this tool and appreciate that it comes with both free and paid plans and it's exceptionally easy to use. Since I recently launched my own small business, the app has made tracking my time and generating reports pretty easy. It also lets me set different hourly rates and clearly mark which hours are billable versus non-billable. The layout is also user friendly so I didn't need to spend time learning or figuring out the software. Compared with other time-tracking solutions, the paid plans are quite reasonably priced but there is also plenty of useful functionality available at no charge.
Cons
Honestly I cannot think of any major drawbacks right now.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Michael
Management Consulting, 1-10 employees
Less than 6 months
“Customizable for billing requirements
Pros
Well, I can customize how projects and tasks are defined so they fit my exact client billing requirements.
Cons
No downsides to share as I use this app every day and consider it one of the best tools in my workflow.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eric.
Automotive, 1-10 employees
Less than 6 months
“allows simple sorting with user-friendly apps
Pros
To me three features really stand out. Like I find it pretty simple to sort how I spend my time. If I ever need to tweak a logged hour I can just change the event's duration rather than trying to remember exact start and end times. And finally, both the website and the mobile app are user friendly and easy to navigate!
Cons
There are so many different ways to organize time entries such as by client, project, tag and more so it takes me a little while to get comfortable with all the options.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Melissa D.
Research, 1-10 employees
Less than 6 months
“User-friendly for solopreneur business
Pros
I enjoy using My Hours because its user friendly interface provides me with every piece of information I require to run my solopreneur business efficiently.
Cons
No complaints to share about the product as the free tier already offers every feature I personally need to manage my work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rick W.
Human Resources, 1-10 employees
Less than a year
“easy to switch between clients
Pros
Overall the tool is very user friendly and it's incredibly easy to switch between clients and move across projects without hassle.
Cons
Several of my contracts are for specific projects where I only need to track the hours worked, not an hourly rate. While there's a workaround, this feels like a simple issue that should be fixed soon.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Apparel & Fashion, 51-100 employees
Free Trial
“Performs well with helpful breakdown
Pros
Setup was not a problem and on a daily basis the app performs really well. It even breaks down the percentage of my time spent across tasks which I find very helpful. Their customer support has also been prompt and genuinely useful.
Cons
Up to this point I haven't noticed any features or issues that make me dislike it at all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
German U.
Marketing and Advertising, 1-10 employees
Less than a year
“Great filtering and week view
Pros
One thing I really like is that I can set up customers, activities and tags and then easily filter the analytics by those labels and that approach works extremely well for me. I also love the Week view where I can look at every activity. Plus the built-in stopwatch for timing tasks when I'm on the move.
Cons
I have not found any major drawbacks so far to be honest. Sometimes when a new week begins in Week view, I end up having to reorganize all the activities carried over from previous weeks but if I edit them, it changes the originals from earlier weeks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
SHAH MD UBADAH
Construction, 1-10 employees
“User Experience
Pros
The software's built quality, unique interface and features make it the best choice for time management, invoicing, and tracking the progress of my hours.
Cons
The profile email ID is displayed in capital letters, but I believe it should be shown in its normal format.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Megan
Photography, 1-10 employees
“Managing time
Pros
It's an intuitive tool with customizable features, seamless integration and powerful analytics. The user-friendly interface and collaboration tools significantly boost productivity. Although there is a slight learning curve and some limitations with the mobile app, the benefits overshadow drawbacks, if there are any.
Cons
Currently, I can't think of anything negative. I believe it's a great software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Katie
Non-Profit Organization Management, 11-50 employees
More than a year
“Helpful for Agency Work
Pros
I started using MyHours in 2019 when our subsidiary began managing more clients and we needed to track our time. Even though that subsidiary was dissolved later on, I continue to use MyHours for time tracking. The customer support team helped me customize the default view for the detailed report, allowing me to see the entire month at a glance.
Cons
The interface appears outdated and can be a bit clunky, not providing the best user-friendly experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Daksh T.
E-Learning, 500+ employees
More than a year
“easy logging with simple interface
Pros
I really like how easily I can log my hours and the user interface is incredibly basic and simple to navigate.
Cons
To be honest I have not found anything I dislike about the app. I think it's perfect for my needs.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Tara L.
Marketing and Advertising, 1-10 employees
Less than a year
“Best free option for solo users
Pros
This tool works the best for a free option as it helps me organize clients and projects and log time on specific tasks. As a solo user, it meets my needs by keeping me disciplined and allowing me to track billable hours for invoicing and performance metrics.
Cons
I'd really appreciate additional flexibility in reports, for example being able to pull data across several months in a single report and having the choice to assign varying billable rates to different tasks inside the same project.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Radu G.
Computer Hardware, 1-10 employees
Less than a year
“overall a decent tool
Pros
Using it is not a problem as it is uncomplicated. Plus it works really well for tracking time.
Cons
I ran into a strange bug when the system converted hours into billable amounts. It kept creating errors and I could not figure out why so I contacted support. I am still not sure if it has been fixed.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Hubertus J.
Hospitality, 101-500 employees
Less than 6 months
“allows flexible time tracking
Pros
It does exactly what I need such as track the time I spend on different tasks across multiple projects. I can also build custom reports that I use for billing which has been really useful. Overall I chose this product because it's flexible and simple to use.
Cons
Honestly I can't think of anything negative as everything has worked the way I expected.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rebecca S.
Architecture & Planning, 1-10 employees
Less than 6 months
“Fantastic time tracking tool
Pros
Working as a self-employed architect, My Hours lets me monitor my time across different projects and tasks. Plus it helps me compare the actual hours spent with what I originally expected and it also makes it possible to bill clients accurately for specific tasks.
Cons
I have not run into anything that I dislike about it so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Natalie P.
Events Services, 1-10 employees
Less than 6 months
“User-friendly and quick
Pros
Using this product has been a pleasure because it is very user friendly and quick to work with.
Cons
At this point I have not come across anything I dislike about it yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kelly H.
Research, 500+ employees
Less than a year
“a must try tool!
Pros
Able to allocate time across different projects is really useful and the weekly summary for each one makes it simple to see where my hours went. It is also convenient that I can use it on both my phone and my computer.
Cons
The only downside is that entering start and end times manually in the app feels a bit tedious.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Jan V.
Financial Services, 1-10 employees
Less than 6 months
“very handy mobile app
Pros
The interface is very user-friendly and getting around the platform is not a problem too. The mobile app is also really good and having a free plan available makes it even more appealing.
Cons
One thing that is missing is dark mode in the mobile app. The free plan also has limited options when it comes to exporting logged work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Dee W.
Writing and Editing, 1-10 employees
Less than 6 months
“Loved it!
Pros
Keeping tabs on exactly how much time I spend has been really simple, not just by client but also by each project under that client. Plus even without any technical background, getting everything set up and learning how to use it was easy. Another big plus is being able to customize the reports so they match exactly what I need.
Cons
I honestly have not run into anything I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Todd K.
Management Consulting, 1-10 employees
Less than 6 months
“Proven a perfect fit for us!
Pros
It allows me to track time by project which is really useful and it also lets me separate hours and costs across different projects which makes everything much clearer.
Cons
Umm I think it would be even better with a few more graphs instead of mostly tables especially to show how projects are being worked on over a week or month so comparisons are easier to see at once.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Virlene d.
Management Consulting, 1-10 employees
Less than 6 months
“user friendly software overall
Pros
I must say keeping track of time is really easy and fixing entries when I make a mistake is just as simple.
Cons
One limitation is that I cannot choose multiple tasks within the same time period.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Bjorn D.
Higher Education, 1-10 employees
Less than a year
“Able to set up with ease
Pros
Getting started with this tool felt incredibly natural. As I did not need any tutorial or extra guidance to figure out how to set up projects and start tracking time on them right away.
Cons
At first the option to archive and restore a project was a bit hard to find but I was still able to locate it pretty quickly.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Sabrina G.
Human Resources, 1-10 employees
Less than a year
“Flexible rates and project tracking
Pros
After trying several options, MyHours was the first that let me set things up exactly the way I wanted to track my work. I can assign different rates to different clients, set separate rates for team members, manage multiple projects under each client and break those down into tasks. Though there is a lot of customization yet the product still feels very easy to use.
Cons
For a small business, the software almost feels like it has more features than I need. Setting up my preferred client, project and task workflow also took longer than expected. But there is a good reason for that. Like when I first set it up, I was just experimenting and was not thinking about how I would use it long term. If I had planned ahead from the start, I probably would have finished much faster.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Jeanette Q.
Philanthropy, 1-10 employees
Less than a year
“right tool for small teams
Pros
Getting started with My Hours was quick and it works really well for a small team. Managing projects, tracking billable hours and handling billing all feels basic, customizable and simple to learn.
Cons
A set of short written how to guides for setup, along with tips and tricks would make the product even more user friendly. I'd also love to spend less time tracking and more time actually working on the tasks I'm tracking.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paul S.
Non-Profit Organization Management, 1-10 employees
Less than 6 months
“set up was not a hassle
Pros
Keeping track of my own time across different projects is exactly what I use this for and it works really well for that. The setup process was simple too so logging time doesn't take much effort.
Cons
There are plenty of extra features built in that I personally don't need. Since I only use it to track my own time, a lot of the broader functionality goes unused.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
victor v.
Consumer Services, 11-50 employees
Less than a year
“Does what it suppose to do!
Pros
With this app, keeping track of my time and hours worked is pretty easy. I mean I use it in a very basic way just for myself, without any need for billing and it helps me see clearly how much of my day goes into each project or task.
Cons
I feel like the mobile interface could be better but other than that, it's a very useful app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rish a.
Information Technology and Services, 1-10 employees
Less than a year
“proven really helpful
Pros
My Hours is very easy to use and the export options make end of month invoicing and billing much simpler to organize. It is also really helpful that I can assign different rates to different clients and entering or updating line items in the timesheet is quick and convenient.
Cons
One thing I'd still like to see is the ability to assign a new client/project directly from the timesheet, instead of having to open the item settings and edit the new entry there.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sheldon B.
Information Technology and Services, 1-10 employees
Less than 6 months
“Excellent reporting and value
Pros
Between the price and the reporting tools, this was exactly what I needed. It gave me the reports I wanted without requiring any extra time to build or customize them.
Cons
I'd like more control over projects especially around budgeting. I wish I could change a project's start date but I was told that date cannot be edited as it shows when the project was created in My Hours, not when it actually started. Also the workaround is to copy the project and delete the original, as long as there are no time logs attached. I understand why it works that way but being able to simply edit the date would feel more practical. Maybe that's just me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Yuval P.
Civic & Social Organization, 51-100 employees
Less than 6 months
“mobile app is top notch
Pros
It is a great tool as getting started with it was pretty quick. Overall I would say the platform is simple to use, the onboarding process is quick and the mobile app works really well.
Cons
The free version feels a little limited and I'd like to see a few more features included there.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Geoffrey C.
Aviation & Aerospace, 1-10 employees
More than a year
“pretty idea for tracking time
Pros
Bringing other team members on board was way too simple. Also the reporting is very complete and the dashboards give a clear, useful overview of everything.
Cons
Honestly I don't have any complaints as it is an excellent piece of software overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
James H.
Information Technology and Services, 1-10 employees
Less than 6 months
“makes our job simple
Pros
Selecting projects and tasks and logging time against them seems pretty simple. I can also copy the previous week's tasks without bringing over the hours which is a big help when setting up a new week. Assigning team members to projects and tasks also works really well.
Cons
The billable versus non-billable setup still does not quite work the way I need it to. Reporting in the free version is a bit limited too but exporting the data and using it in Excel works well enough.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Montagne R.
Computer Software, 1-10 employees
Less than a year
“Helpful for project tracking
Pros
Tracking time by client and project is something I really appreciate. It helps a lot although I still can't monitor my costs with very high precision.
Cons
A desktop app could be a nice addition and would probably make time tracking even better.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Bora O.
Public Relations and Communications, 1-10 employees
Less than 6 months
“Simple and very useful
Pros
Everything about this website feels user friendly, simple and genuinely useful. So yes I'd definitely recommend it.
Cons
No cons to share at all!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Elizabeth Z.
Education Management, 1-10 employees
Less than a year
“User-friendly time tracking tool
Pros
Keeping track of my work hours and smaller projects is very easy with this software and the interface is also really user friendly.
Cons
Some of the updates are not always the best and at times they can be a bit hard to figure out.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
ADEEL A.
Retail, 101-500 employees
Less than a year
“Reliable billing and clear reporting
Pros
The interface is user-friendly and it helps keep everyone organized based on the tasks they're working on and completing. Creating reports is also not a problem and the software has made it much easier to stay consistent with customer billing thanks to how reliable and simple it is to use.
Cons
Integrations are quite difficult to set up and the free version comes with very limited features.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
