Vadim S.
Information Technology and Services, 51-100 employees
“Excellent eCommerce support solution
Pros
We are glad to have invested in such a large system for our growing business; it gives a sense of security moving forward. The software is not really made for small companies but helps me nonetheless and is ready to be scaled up as soon as I have an opportunity. All my business needs, like CRM, ERP, and ecommerce, are neatly integrated with each other thanks to Netsuite. It also offers a central location for all of our data to be stored for easy organization and access. All my third-party apps interface well with Netsuite modules, which makes my job easier, especially when it comes to eCommerce channels like Amazon cloud services.
Cons
The project management software is great, but it is updated very differently than NetSuite’s ERP, for example. This basically means you get stuck in a version for a very long time once you have implemented it in your online store and customized it as per your needs. The software kind of locks in for stability, I guess, but that poses the problem of our web store being routinely out of date, and then there are the compatibility issues that arise once they do finally upgrade the system. I can’t really explain how frustrating this is.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Sarah
Entertainment, 50-99 employees
“Gets the job done!
Pros
Once we knew what we wanted, it was extremely standardized and straightforward to execute NetSuite in the firm.
Cons
The price is high.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Shawn
Hall properties, 10-49 employees
“Wow
Pros
The notifications regarding action items, any change or pending tasks are sent regularly.
Cons
None
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Kelly
Banking, 2-9 employees
“Netsuite Review
Pros
Netsuite has the potential to be a one-stop shop for all of your projects when utilized appropriately, and it can be configured to fit practically any user role.
Cons
No complaints.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Gerry
Telecommunications, 500+ employees
“Overall pleasant experience but reporting module needs improvement
Pros
I work in the software development department of my company and personally appreciate the level of customization possible with Netsuite thanks to a bit of coding. With the help of their excellent technical support team, I have been able to tweak all the functions of the product to match our needs and introduce new and experimental modules for testing. It has a great documentation module with a lot of useful features, and our managers appreciate using it for their work. It is not that easy to learn but not impossible either, and the benefits easily outweigh the learning curve.
Cons
For me, the reporting module is the worst. Although others have not reported the same frustration, I chose to use another software for reporting functions since Netsuite is not great at this one module. It is quite possible that I require a bit more learning in order to use it effectively, but not learning it at all seems okay to me currently. They make constant adjustments that affect our workflow, but we are not made aware of the changes or what to expect. Random error messages pop up without any issues that interrupt our work and make us search the internet about them.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Efrain G.
Retail, 51-100 employees
“Workflow and remote access connoisseur
Pros
One of the most important reasons I was in favor of NetSuite was because of its remote access capabilities. It has made me break free of the need to be in the office to complete my work, and I can just login at any time, anyplace I want, and be done with it. Our system has been completely overhauled due to the implementation of NetSuite, and we now do everything on it. Our use cases include HR management, inventory and resource management, billing, and procurement. NetSuite has been satisfactorily working for us in all the modules and is one of the best software products in the field.
Cons
It is a good thing that the modules can be restricted to limit access and keep workflow smooth for everyone, but it completely locks the modules to that specific area or department. Theres no way to easily access a module someone else has access to without getting formal permissions, which is a waste of time in my opinion. It has an okay reporting module, which I dont use very much, but from what Ive heard, a little update to its look and feel wont hurt.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Zeke
Internet , 2-9 employees
“Resource management
Pros
It assist in allocating resources to various users, employees or tasks within the system. Managers can view and assign responsibilities based on availability.
Cons
None
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Hugo
Days autos shop, 2-9 employees
“Love this
Pros
Their developers team is wonderful. They maintained the transparency throughout and made sure final project was error free.
Cons
None
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
8
Dora
Advisor, 2-9 employees
“Enhanced communication
Pros
Employees can directly contact their managers regarding any project related matter through comment feature.
Cons
None
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Dean
Ideal user, 2-9 employees
“Average
Pros
The software has a monthly subscription rate and its basic package starts at $ 399.
Cons
None
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Harry
Brigsbee, 2-9 employees
“Satisfactory
Pros
The clients feedback is appreciated that is best aspect about this software.
Cons
None
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Jackson Leon
Journalism, 51-100 employees
“NetSuite is a Well-Rounded Jack of All Trades When It Comes to Project Management
Pros
I have been using NetSuite for the last two-and-a-half years, and it has been smooth sailing for me in terms of actual use. It has given me first-hand experience of a software used to not just manage my tasks but also my team’s tasks. It has helped us increase productivity by making it easy for our company and its sister company to share important information. The level of integration we have is the reason we are able to execute complex tasks and take on more work.
Cons
The software is not fully unutilized at our company due to the fact that we are not using it for its business strategy and resource planning. So, a lot of its features go unused. It has been suggested that I implement some other software, but this will also be a challenge because adapting to new software will take time and training to be fully efficient. Our company is small and not very tech-savvy, so I believe we will stick to this for some time.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Frank
Entertainment, 10-49 employees
“Good data management tool.
Pros
NetSuites data management is comprehensive, providing a clean database. The customer support is also superb.
Cons
None
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Sammy
Information Technology and Services, 100-499 employees
“Nice features
Pros
With NetSuite, Specific features assist you in focusing on the companys requirements.
Cons
Because it is standardised, it does not allow for much flexibility.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Callum
Computer engineering , 10-49 employees
“Time tracking
Pros
Managers can calculate time spent on each task and note the individual productivity level. They can also add deadlines.
Cons
It has steep learning curve.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
8
Kyle
HP INC , 2-9 employees
“Just ok
Pros
The demo feature is great. It helps in exploring the software functionality or whether it suits the user business needs or not.
Cons
The companys browser runs slow at times.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
Matthew
Publisher, 2-9 employees
“User friendly
Pros
The software setup is simple. It is easy to operate.
Cons
None
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Ben
HR, 10-49 employees
“Innovative
Pros
The company continues to improve its product and add new features into the system.
Cons
None
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Nick
HP INC , 2-9 employees
“Just ok
Pros
The demo feature explains the softwares capabilities and helps you determine whether it meets the user business needs or not.
Cons
Too many advertisements on screen causes work delay.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
6
Functionality
5
Miller
Internet , 2-9 employees
“Fantastic Features
Pros
It is a user friendly software. It is good at project management, project accounting, time tracking, resource management etc.
Cons
I am unable to write any negative remark about it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Dora
Advisor , 2-9 employees
“Enhanced communication
Pros
Employees can directly contact their managers through the comment feature.
Cons
Some of the daily organizational activities have unnecessary steps to follow.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Wilson
Young realty , 2-9 employees
“Great Platform
Pros
It is suitable for small to mid-sized organizations. It is used by IT consultants, media companies , healthcare and other service industries.
Cons
There are some issues with navigation process.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
James
Rivera Clothing , 2-9 employees
“Collaboration with this software went smooth
Pros
Data is secured in virtual servers with encryption.
Cons
The companys browser runs slow at times.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Taylor
CP Business, 10-49 employees
“Mobile app
Pros
It has a built in mobile app. It ensures that the project records are up-to-date. It can be accessed from any location.
Cons
None
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Sabastein
Healthcare hospital , 10-49 employees
“Satisfactory
Pros
One of the best aspects about the software is that the clients feedback is appreciated.
Cons
None
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Ethan
Insurance company , 10-49 employees
“Amazing
Pros
It can simplify project scheduling and link dependent tasks.
Cons
No complaints.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Liam
Co founder , 2-9 employees
“Worked for us!
Pros
Their logo is distinct and eye-catching.
Cons
Some of the features promised are still nonexistent.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
8
Kevin
Assistant manager , 2-9 employees
“We are glad we found them
Pros
Their developers staff is kind. They listened to our requests and bring changes when asked. It was great partnership with them.
Cons
None
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Shawn
Hall properties , 10-49 employees
“Wow
Pros
Whats great about this software is tha the notifications about project status or any update are sent regularly.
Cons
None
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Lucas
Poole Finance , 2-9 employees
“Robust Reporting
Pros
This software allows the users to generate reports and analyze data. Reports provide insight about project status and predict trends.
Cons
None
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
8
Paul
Terry marketing , 10-49 employees
“Nice experience
Pros
The customer support team is kind and responsive. They resolve queries on time.
Cons
The system can be confusing at the start.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
Vivian
Relationship manager , 2-9 employees
“They have skilled developers who come up with quality of work
Pros
Their developers are intelligent people who can identify the mid-way challenges. They always provide sophisticated solutions to problems.
Cons
None
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Issac
United Lopez , 2-9 employees
“Average
Pros
This software has a monthly subscription rate and its basic package starts at $ 399.
Cons
None
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Hugo
Ideal User, 2-9 employees
“Love this
Pros
Their developers team is wonderful. They maintained the transparency throughout and made sure the final project was error free.
Cons
None
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Roy
Rodgers Productions , 10-49 employees
“I like it
Pros
The capacity to handle all elements of organization in one bundle is the best thing about this software.
Cons
None
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Conrad
Commlinks , 2-9 employees
“Guess what
Pros
There are automation options available on both premise and web-based versions.
Cons
For the trail purpose one can not use it for free.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
8
Sean
Brigsbee , 2-9 employees
“Intuitive
Pros
This software helps companies target higher revenues and increase project profitability.
Cons
None
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
10
Zac
McCann , 2-9 employees
“Needs improvement
Pros
This software aids in the effective completion of tasks.
Cons
The email integration system has some glitches.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
6
Functionality
7
Callum
Computer engineering , 10-49 employees
“Time tracking
Pros
Managers can calculate the time spent on each task and note the individual productivity level. They can also add deadlines.
Cons
None
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
George
E-Commerce , 10-49 employees
“We admire their work ethics
Pros
Their developers team is cooperative. They understand our goals and work accordingly.
Cons
None
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
7
David
Enterprenuer , 2-9 employees
“Review
Pros
NetSuite Project Management Software is a professional software used by organizations for streamlining their project related activities.
Cons
The technical support system needs improvement.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
John
Software housing , 2-9 employees
“Resource management
Pros
The user can allocate resources to different users, employees, or tasks within the software. They can view the schedules and assign responsibilities based on availability.
Cons
The software has a steep learning curve.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Adam
Young realty , 2-9 employees
“They have skilled developers who comes up with qulaity work
Pros
Their developers are intelligent people and identify the mid-way challenges. They always provide sophisticated solutions to problems.
Cons
None
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Paul
HR , 10-49 employees
“I like it
Pros
The demo feature is great. It helps in exploring the software functionality and tells about whether it suits the individual company or business requirements or not.
Cons
None
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Adam
Pal systems , 2-9 employees
“Powerful tool
Pros
The project based accounting feature integrates with ERP (enterprise resource planning), CRM (customer relationship management), HR and payroll applications.
Cons
None
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
7
Oscar
Accounting and Finance , 10-49 employees
“Helpful
Pros
This software offers training videos, webinars, and live online support.
Cons
The resource assignment tool does not work as it is supposed to.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
9
Elizabeth
Information, technology and services , 10-49 employees
“Highly recommended
Pros
It is a SaaS solution with a web based interface and can be accessed from any browser.
Cons
None
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Rose
KMUC , 2-9 employees
“Accounting sheets
Pros
It has built in templates that can be used to input all incoming and outgoing invoices.
Cons
None
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Vinay
Kony Labs, 101-500 employees
“Pretty Average
Pros
I like that this software offers effective Resource Management Capabilities. I also like that the system is pretty affordable for small companies, like ours.
Cons
To be honest, the system is not very smooth and is a bit complicated to operate for beginners.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Lucas
Pal systems , 2-9 employees
“We can trust them to help meet the deadlines
Pros
The project managers can calculate the time spent on each task through a time tracking tool. They can evaluate each employees productivity level and add deadlines where necessary.
Cons
The companys browser runs slow at times.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
8
