Notion

Notion Software Reviews

excellence-awards

Total 640 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

25%

3

Stars

3%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

IC

Ilaria Cecchinato

Broadcast Media, 101-500 employees

More than a year

5.0
June 2026

Amazing page publishing feature

Pros

I'm really into it and the features I use the most are publishing a Notion page as a website, sharing it and inviting a collaborator with specific permissions.

Cons

Using it does come with a couple annoyances especially around version history, it's helpful but it can feel a little less useful since it seems to save changes about every 30 minutes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

GB

Grégory BETHENCOURT

Education Management, 1-10 employees

Less than a year

5.0
June 2026

Visually attractive

Pros

I enjoy how it looks and feels. It's flexible and lets each person use it their own way. Users can take advantage of free templates or even create their own but the best setup is when everything is organized as linked pages tied to a database.

Cons

Thankfully there's a Windows app because the website runs slowly and doesn't make it pleasant to switch between multiple tabs. The feature I rely on a lot is pinning pages and that part highlights how much I need the app-side performance.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

HB

Harrison Berger

Automotive, 1-10 employees

More than a year

5.0
June 2026

Helps me organize my thoughts

Pros

Dealing with bad ADHD, this app helps me organize my thoughts really effectively and it keeps me set up for success at every step of the process.

Cons

it costs money. I'm not claiming it's not worth paying for but having a free lite version would be ideal.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

AC

Alex Carter

Information Technology and Services, 51-100 employees

Less than a year

5.0
June 2026

Helpful templates gallery

Pros

We've been using it for about a year now to handle our client accounts and internal documentation. With a small team, it's been a huge help to keep everything in one place instead of bouncing between Google Docs, Trello and spreadsheets. The flexibility is honestly the standout, I set up a lightweight CRM-style database to track client accounts, connected it to meeting notes and created templates for weekly reports without getting IT involved or paying for yet another tool. Real-time collaboration on the same page has also cut down a lot of the back-and-forth email chains. On top of that, the templates gallery gave us a reliable starting point so we weren't building our whole workflow from scratch.

Cons

There's definitely a learning curve. The first time I opened Notion, I didn't really know what to do and the blank-canvas approach that sounds great on paper can feel overwhelming when you're trying to move fast. I also notice it can feel a bit sluggish sometimes, particularly on pages with embedded databases. Finally, the mobile app still feels behind. I mainly avoid it because navigating on my phone feels complex compared with the desktop experience.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

RL

Rosa Lucas

Information Technology and Services, 1-10 employees

More than a year

5.0
June 2026

Superb for taking notes

Pros

I've been using it for taking notes, tracking tasks and planning projects and it works really well since everything lives in one place. I can create pages and set up workflows in whatever way fits my process which makes it feel flexible rather than restrictive.

Cons

When pages get really big or packed with content, the app can start feeling sluggish. Also, offline support is pretty limited if you need to work without an internet connection.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

ZG

Zaylee Galvan

Information Technology and Services, 1-10 employees

More than a year

5.0
June 2026

Makes it easy to manage data

Pros

Using it, I can connect references, embed spreadsheets and keep the context of my ideas consistent across long projects. It also makes it simple to manage related data without scattering everything across a bunch of separate files or apps.

Cons

In bigger workspaces, newly created notes don't always show up in search results so I end up browsing through pages manually. Also, when I export structured data to external tools some relationships between linked databases don't carry over.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

TB

Tsvetelina Bogdanova

Banking, 51-100 employees

More than a year

5.0
June 2026

Notion centralizes knowledge beautifully

Pros

We'd been looking for a place to centralize all of the team's internal knowledge without it turning into a messy catch-all. Notion truly solves that. The flexibility to organize information in the way that fits you-using databases, documents, tables and different views-lets you build a workspace that matches how your team actually works, instead of forcing people to adapt to the tool. Editing feels comfortable, linking pages to each other is very natural and when a new person joins the team, having everything already structured there makes a huge difference.

Cons

Getting started takes a bit of effort at first-if you don't dedicate time to setting up the spaces properly from the beginning, it can get chaotic pretty quickly. The internal search can be unreliable once there's a lot of content piled up. Integrations with other tools are useful but in some cases they feel unfinished or only partially implemented.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

SM

Sean Murray

Financial Services, 500+ employees

More than a year

5.0
June 2026

Modern interface

Pros

It has turned into a daily hub for keeping my thoughts, notes and team wikis all in one place. The biggest thing I appreciate is how endlessly flexible it is. You start from a blank page and the block system lets you build exactly the kind of workspace you want whether that's tracking tables, interconnected databases, task lists or even meeting minutes. Everything looks clean and modern and it feels genuinely pleasant to use. I also really value how easily you can link pages together which makes it possible to create a real knowledge network across different projects.

Cons

That same level of freedom can also be the downside. Jumping in at the beginning felt a bit daunting because you're staring at a blank canvas with no structure. If you don't already know what you're aiming to build, it's easy to burn hours crafting complex templates instead of getting real work done. Also, the built-in task management still feels somewhat light, reminders and notifications aren't as polished or user-friendly as what you'd get from purpose-built task apps. Lastly, the mobile app can be a little sluggish to load when a page has lots of data.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

SAL

Sai Akshith Lukkani

Information Technology and Services, 11-50 employees

Free Trial

5.0
June 2026

Customizable databases

Pros

The centralized workspace is excellent, the databases are highly customizable and the team collaboration tools work together smoothly. Overall, it makes project management feel a lot more organized because everything stays organized in one place while still giving you flexibility to structure things your way.

Cons

There is a bit of a steep learning curve for new users especially when they're trying to set up complex workflows or build advanced database relationships right from the start.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

AB

Andreja Babic

Computer Software, 500+ employees

More than a year

5.0
June 2026

Can attach notes to a task

Pros

Flexibility feels totally unrestricted here. I can attach a meeting note straight to a task and that task can be connected to a specific client file. Also, the block-based writing experience is genuinely fun, it makes it easy to build polished, well-structured internal wikis without everything turning into a jumble.

Cons

The trade-off is the classic blank-page syndrome. Since it can handle basically anything, it doesn't really provide an "out of the box" setup that fits every use case. I ended up spending hours creating my own templates. Also, if you're doing simple project management that relies on strict Gantt charts or you're working with teams larger than 20 people, it can get messy fast unless everyone follows the system exactly.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

9

PO

Paul Osman

Computer Software, 500+ employees

More than a year

5.0
June 2026

Indispensable part of my workflow

Pros

It really feels like a complete tool for me, it lets me keep my notes, projects and other information all in one place. Since I started using it, it's become a key, practically indispensable part of my day-to-day workflow.

Cons

Depending on what I need at the moment, Notion still ends up being the best option. I especially appreciate the built-in artificial intelligence feature since it can translate text into English when I need it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

KW

Kian Winter

Information Technology and Services, 1-10 employees

Free Trial

5.0
June 2026

Covers everything

Pros

Its really flexible and allows a lot of customization. I appreciate that it can cover everything from notes and documentation to task tracking, planning and even knowledge bases in a single place. The interface stays clean and once you set up a solid structure, keeping information organised becomes a lot simpler.

Cons

Getting started can take a little while, particularly when databases, templates and multiple views come into play. A few setups can feel overwhelming until you understand how the pieces connect and how the different views are related.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

MA

Murat Akgün

Construction, 1-10 employees

More than a year

4.0
June 2026

Tidy interface

Pros

This product feels extremely flexible and has quickly turned into the main place where we keep documentation, manage projects and coordinate as a team. The way it lets you organize information, set up databases and build custom workflows without needing technical skills is a big win. The interface stays clean and being able to combine notes, task lists and knowledge bases in a single spot has noticeably boosted our productivity.

Cons

Even though it is powerful, a few of the advanced features can take some time to learn-especially when you're building more complex databases and automations. With larger workspaces, performance can occasionally dip and some features involve workarounds that aren't always obvious. Offline support also needs improvement, having stronger offline functionality would be really helpful.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

7

MP

Michael Paul

Information Technology and Services, 11-50 employees

Less than a year

5.0
June 2026

Keeps track of vendor follow-up activities

Pros

I've used it for bigger projects and also for everyday tasks and it's been fantastic. As an office administrator, I mainly rely on it for team task lists and for keeping track of vendor follow-up activities. The dashboard really helps with prioritizing and getting a clear visual on upcoming deadlines. It adapts well to how different departments in our organization operate like procedures and logistics.

Cons

Getting the hang of it took a bit of time for team members who aren't very tech-friendly. There are a lot of features (which is a good thing) but it can feel overwhelming at the start. I also wish there were a few more ready-made templates for specific industries like Oil & Energy so it's easier to get set up.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

NM

Natasha Mistry

Retail, 1-10 employees

More than a year

5.0
June 2026

Easy to use

Pros

It works really well for me because it's simple to use and the dashboard helps me stay organized. As a small business owner, I also appreciate being able to track exactly what I'm doing without a lot of extra effort.

Cons

Nothing is truly bad about it though I do wish there were a built-in template option specifically for a daily to-do list so it would be easier to customize it to my own preferences.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RC

Ruth Cruz

Information Technology and Services, 1-10 employees

Less than 6 months

4.0
June 2026

My go-to tool for handling projects

Pros

It quickly became one of my go-to tools for handling both work and personal projects. The biggest reason is how flexible it is-you can set it up for notes, documentation, project tracking, knowledge bases, task management and more, all inside one workspace. I also really appreciate being able to customize pages to match my workflow instead of getting locked into a fixed structure.

Cons

I do wish the offline experience were stronger. Notion works well when I'm online but trying to access information without a stable connection can be pretty annoying. The mobile app helps yet it sometimes feels slower and a bit less user-friendly compared to the desktop version.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

8

MY

Matthias YILDIRIM

Computer Software, 1-10 employees

Less than a year

4.0
June 2026

Can customize it according to my needs

Pros

I appreciate how flexible it is, you can basically set it up to match your own way of working. Using mini wikis, documentation and similar structures makes it really easy to organize yourself and keep everything in one place.

Cons

Because there's so much you can do, it can feel a little overwhelming at first. It also takes a bit of time to get comfortable with Notion and its more advanced features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

PT

Petru Tagarcea

Information Technology and Services, 51-100 employees

Less than a year

4.0
June 2026

Wide variety of features

Pros

My favorite part is how many different tools and features it bundles into one platform. It handles note-taking, task management and project tracking side by side so everything stays in the same place.

Cons

On the flip side, I think it would be even better with deeper integrations with other apps. A more connected ecosystem-where it plays nicely with a wider range of tools, would help cut down on constantly switching between separate, dedicated applications.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

ZM

Zain Muhammad

Information Technology and Services, 1-10 employees

More than a year

5.0
June 2026

Comprehensive solution

Pros

I'm using it to track my daily work tasks, meeting notes and project plans. What really works for me is how customizable it is, I can shape it to match the way I personally organize things. I also like having everything in one place, whether that's task lists, databases or notes, without needing to jump between different tools.

Cons

Occasionally it gets a bit slow once some pages get really large. Also, with all the features and templates available, the initial setup can feel like a lot to take in.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

AI

Alexandra Ivanisevic

Internet, 1-10 employees

More than a year

5.0
June 2026

Version history is also a lifesaver

Pros

I really enjoy publishing my Notion pages to the web. With a custom web domain, I can take a basic database and turn it into a proper blog. The version history is also a lifesaver, I can quickly track down sections of my articles when something gets deleted by accident.

Cons

It rolled out Super Agent and Notion AI and while the features are there, the pricing feels pretty steep. I even started a free trial but I got charged because I didn't cancel before the deadline.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10