Total 99 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

51%

4

Stars

34%

3

Stars

9%

2

Stars

4%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

4.0
January 2019

Just what I needed

Pros

I am able to track contractors, view tasks in different ways, and easily visualize what work needs to be done.

Cons

Learning all the software's capabilities takes time, and the mobile app is not very useful, I often resort to logging in through my browser.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

5.0
January 2019

Great PM platform for team projects

Pros

I benefit from the Gantt chart feature, the Kanban board, and user management.

Cons

It would be beneficial to have more billing options, especially for small student team projects.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Robbin

Computer Software, 1-10 employees

More than a year

5.0
December 2018

Great service, very good support

Pros

I experience very good service, fast responses, and excellent support. They help solve problems quickly (not that there are many problems, but its good to know they help out when needed).

Cons

Not all necessary features are accessible in the control panel, but the support team is quick to resolve any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

joe

Internet, 1-10 employees

Less than 6 months

5.0
December 2018

Couldn't be happier!

Pros

This software looks amazing and works beautifully.

Cons

I can't seem to find any issues to complain about, it is flawless.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Aditi

Computer Software, 1-10 employees

5.0
November 2018

Best product for managing your projects

Pros

I appreciate the ease of using the software and generating reports in real time with just a few clicks.

Cons

The software is not free for prolonged use, after the trial period ends, purchasing it is necessary to continue managing projects.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Shraddha

Computer Software, 1-10 employees

5.0
November 2018

Best product for freshers

Pros

As a student, I find it very useful because it helps me learn important project management skills easily. It is very beneficial and includes useful demos for many options.

Cons

It would be helpful to have more detailed descriptions for options, such as providing one-line definitions for task groups and tasks.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

F

Francis

Program Development, 1-10 employees

5.0
November 2018

The Best one out there!

Pros

The interface is user-friendly and find the customer support good. All my problems are solved successfully.

Cons

The free subscription only lasts for a month, so it is essential to utilize the software effectively within that time frame.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Daniel

Plastics, 500+ employees

More than a year

5.0
September 2018

good while it lasted

Pros

I find the ease of use pretty good and love the daily catch-up feature.

Cons

Navigating through different screens requires clicking on too many buttons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Shakila

Computer Software, 11-50 employees

Less than 6 months

5.0
August 2018

Interesting to explore new functionalities of OrangeScrum

Pros

The new reports feature very useful. We have the Cloud version installed, and these features provide accurate and average reports of tasks and the number of days spent on a particular project task in seconds. The functionalities of the sub-features under 'Reports' are extremely fast and useful for our software company. The Resource Utilization page and weekly status are used frequently to capture daily task reports.

Cons

Including Task# or its title in the "Resolution Time Report" would enhance transparency and streamline report extraction.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

arun

Architecture & Planning, 500+ employees

Less than 6 months

5.0
August 2018

Good..!

Pros

I really like the dashboard and the ability to create custom task types, among other things.

Cons

Add-ons are costly, and resolving issues often falls on the customer.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

M

Marrietta

Events Services, 11-50 employees

More than a year

3.0
July 2018

Not stable, but great customer care

Pros

OrangeScrum enables me to collaborate on projects and displays timelines and analytical dashboards very well.

Cons

The software's stability is inconsistent, it is up and down intermittently. I hope for a stable release soon.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

B

Benjamin

Internet, 11-50 employees

Less than 6 months

5.0
July 2018

I had some questions about direct sharing tickets, the support easlily guide me through.

Pros

This app is easy to use, human-first, and suitable for any IT profile (manager, product owner, developer, customer, etc.).

Cons

While some features could be more accessible, overall, Orangescrum is user-friendly and enjoyable to use.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

C

Cherri

Retail, 11-50 employees

More than a year

5.0
July 2018

Have used many, many different Project Management Software, and this so far has been the best!

Pros

My overseas project team uses this software to manage tickets, communicate, and set deadlines. I love that I can respond through the same email that notified me without logging into the software. I wish more support companies used this program. It's frustrating to get an email about a ticket response but not see the comment or respond without logging in. OrangeScrum works so well that I almost never see the ticket dashboard. That's perfect for me!

Cons

As an end user, I have yet to find any faults with the software. I only wish more support programs would adopt it. Although I am a fan of RackSpace, I dislike their ticket support system, which Orangescrum could easily replace.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, N/A employees

More than a year

4.0
July 2018

Simple project management and tracking tool

Pros

I use OrangeScrum to manage my project tasks and collaboration. It was fairly simple to install and use once I understood the basics of project management.

Cons

We received an excessive number of email alerts, and customization was not seasy, resulting in underutilization of the application by the team, who preferred a different help desk application.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, N/A employees

Less than a year

5.0
July 2018

We're using OrangeScrum to manage projects and task lists

Pros

What I like about OrangeScrum is its great user interface that allows me to easily manage projects and monitor tasks. The open source/community edition has plenty of features, and it's self-hosted, so my data is not stored in the cloud.

Cons

I haven't identified any significant drawbacks, except for minor instability after installation, which required manual code fixes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

Y

Yvonne

Events Services, 11-50 employees

Less than a year

4.0
May 2018

Makes it very easy to manage and keep track of projects.

Pros

OrangeScrum's all-in-one screen covering project planning to presentation is fantastic. It's straightforward to understand and use, which I appreciate.

Cons

I have noticed it is limited to certain hardware like Mac, Android, iPhone, and Windows. Unfortunately, there's no local support for Linux users except for the web version, which might not suit everyone.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

10

C

Clotilde

Not Specified, N/A employees

Free Trial

5.0
May 2018

Take control of your project and tasks efficiently.

Pros

I was really impressed by how user-friendly the interface is and how it offers everything I need to manage projects effectively. It's customizable to fit our needs, and the technical support is always there to assist.

Cons

My experience with the software was generally positive in terms of stability and flexibility. However, the full benefits require a payment license, which comes in various affordable options depending on your project's needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ryan

Not Specified, N/A employees

Less than a year

4.0
May 2018

An alright project management solution

Pros

I am a fan of the customization options and the overall manageability of orangescrum. Having it installed on our dedicated server gives us a lot of control over access, which is great.

Cons

I am not a fan of how this product seems outdated compared to others. Plus, it requires setup whereas many alternatives work straight out of the box.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

6

T

Tricia

Sports, 51-100 employees

Less than a year

4.0
May 2018

Very robust and simple to use. Has a lot of features right out of the box.

Pros

Getting organized and setting up tasks and projects is easy. Subgroups really help, and I particularly appreciate the time reporting feature. Plus, the customer service is top-notch.

Cons

I find that sometimes the links don't direct me where I expect, and the executive reports could use some enhancements.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

J

Joseph

Not Specified, N/A employees

More than a year

4.0
April 2018

No system has ever made Project Management simpler and enjoyable like OrangeScrum, its just amazing

Pros

The step-by-step tracking of the entire project ensures I can plan resources well in advance, avoiding any delays.

Cons

It is frustrating how OrangeScrum tends to crash frequently, making it really challenging to get things done.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8