Insurance, 500+ employees
“Excellent features”
Pros
PM3 is an excellent product suite for small to midtier organizations. It's easily implementable and configurable with a powerful Stage Gates capability. Resource management works well. Adoption of PM3 aligns well with the company's project management methodology and processes.
Cons
Some standard reporting features are cumbersome but workarounds are available. Customized reporting setup can be a bit challenging and the helpsearch facilities could be improved.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Hospital & Health Care, 500+ employees
“Decent system with potential for improvement”
Pros
The system has enabled our team to centralize project recording and standardize reporting. It offers a wide range of reporting features and straightforward portfolio creation. The integrated action log streamlines tracking actions from benefits and risks logs. Accessibility is convenient due to its cloudbased nature and license management is simple.
Cons
Training features and content could be enhanced and the user interface could be more polished. The planning and scheduling functionality needs improvement in terms of userfriendliness. Administrator terminology and functions can be challenging to interpret and the system's performance could be smoother.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
6
Government Administration, 500+ employees
“It is a good product in general”
Pros
Reporting is effective in saving time and improving accessibility compared to manual processes. However improvements in using data from PM3Time timesheets to update financials automatically are desired.
Cons
Timesheet functionality is excellent but there is room for enhancing its integration with financials.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Government Administration, 500+ employees
“It has been very simple and useful”
Pros
PM3 is highly configurable and userfriendly. It offers intuitive features and strong support. End users benefit from relevant training modules and it has shown time savings compared to traditional methods. BestOutcome is receptive to best practices and transformational initiatives making it a potential gamechanger for our department.
Cons
The ability to design reports would be a useful addition.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Government Administration, 51-100 employees
“Efficient project management and streamlined procurement with pm3”
Pros
The implementation of this software has standardized data improved visibility of all projects and facilitated pipeline building and planning. Cloud solutions and being on the GCloud framework streamlined procurement. The account manager provided helpful support and knowledge.
Cons
There's no easy way to update multiple projects at once.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Logistics and Supply Chain, 101-500 employees
“Effective project portfolio management software”
Pros
PM3 has been instrumental in managing project portfolios, prioritizing work and standardizing processes. It offers a wide range of reporting options. While task management didn't work for us, it really excels in reporting milestones.
Cons
Task managementteam member access didn't meet our needs so we used Microsoft Project for task scheduling.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Oil & Energy, 101-500 employees
“Smooth admin management, but login experience could be clearer”
Pros
From an administration perspective the system works great for managing access and training monitoring. However the initial login experience can be confusing but training helps overcome this.
Cons
PM3 can feel confusing initially but training alleviates this issue.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Government Relations, 500+ employees
“Excellent support team”
Pros
Great support from the team in getting us set up and addressing issues and queries effectively.
Cons
Some of the functionality may not be straightforward or easy to use.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Hospital & Health Care, 500+ employees
“Easy to use and reliable”
Pros
PM3 offers one version of the truth and allows projects to be shown in multiple portfolios facilitating handovers between teams. Different gateways for different project types and centralized information management are advantages.
Cons
The abundance of standard reports can be overwhelming initially but the team is working on improving this aspect.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Hospital & Health Care, 500+ employees
“Efficient portfolio tracking with PM3”
Pros
It has been well received by our team and help to standardize documentation, improve visibility and enhance tracking. Customizable gateways have been a valuable addition too.
Cons
Reporting needs improvement and a dashboard summarizing data across multiple portfolios would be beneficial.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Information Technology and Services, 500+ employees
“So simple and powerful”
Pros
PM3 is easy to use, highly configurable and offers valuable features like the business priority matrix. The risk value and benefit based filter are very useful. The app is user friendly intuitive and supports collaborative task management.
Cons
No dislikes or issues found integration controls and clarity are all satisfactory.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Government Administration, 500+ employees
“Great project management tracking tool”
Pros
The product is easy to use and customizable to our needs making it a valuable project management tracking tool. The supplier is excellent to work with offering great support.
Cons
No significant issues encountered the product delivers as promised.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Retail, 500+ employees
“Simple software for a new PMO”
Pros
It really simplifies portfolio management and custom report creation with Datamart on PowerBi. It provides leadership with visibility of the overall portfolio progress.
Cons
Project management functionalities are not as robust as some other tools in the market.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
7
Functionality
7
Hospital & Health Care, 500+ employees
“Forward-thinking supplier with great outcomes”
Pros
PM3 provides a userfriendly environment for successful project management offering accurate reporting and comprehensive recordkeeping. Collaboration and visibility are enhanced.
Cons
The program management aspect could benefit from improvements particularly in managing milestones.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Information Technology and Services, 500+ employees
“Excellent tool with strong support”
Pros
It is an excellent tool providing consistency collaborative reporting and configurable options. It offers a wide range of report options and simplifies dashboard creation. The ongoing support has been exceptional.
Cons
More detailed drilldown options on the dashboard would be beneficial.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Management Consulting, 11-50 employees
Less than a year
“It is a good overall product”
Pros
This software has all the essential features needed for managing programs and projects and it's super straightforward to use.
Cons
I believe the Risk aspect could use some improvements. It would be really helpful to have specific options for Risk, Causes, and Effects. This would allow me to create more targeted mitigation strategies. Without clearly defined causes, it's difficult to develop effective solutions.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Government Administration, 500+ employees
Less than a year
“Amazing software providing great product”
Pros
The product aligns with nationally recognized program and project methodologies, making it user-friendly. It offers comprehensive oversight for executives, covering portfolios, programs, projects and minor works. It also allows you to track and manage risks, issues, actions, decisions and assumptions, complete with RAG ratings. On top of that, it provides project plans featuring milestones and Gantt charts for effective project management.
Cons
It would be excellent to have additional reporting functionality although we have managed to integrate with Power BI.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Hospital & Health Care, 500+ employees
Less than a year
“Crucial for project reporting and visibility”
Pros
The PM3 tool, ISO27001 certified for information security, is both user friendly and easy. It plays a vital role in planning, governance and reporting for portfolios, business change programs and projects. Developed by practitioners for practitioners, it's an award winning tool that ensures consistency and visibility across all organizational levels, acting as a valuable single source of truth.
Cons
While not all parts of the PM3 tool can be customized to local requirements the benefits of a long term partnership with the client and access to forums like the Power User Group mean that future releases can consider suitable changes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Hospital & Health Care, 500+ employees
Less than a year
“Effective collaboration and responsive customer support”
Pros
Accessing and consolidating information in one place is effortless with multiple reporting options. The software supports collaboration effectively and the customer support is responsive and reliable. The vendor actively seeks to improve the product based on client feedback, regularly introducing new features according to their roadmap.
Cons
Some aspects of usability could be enhanced, such as the Gantt Chart, the flexibility to rearrange columns and the dashboard. However overall, the functionality is good and the issues I pointed out are minor issues.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Hospital & Health Care, 51-100 employees
Less than a year
“Scalable and customizable for PMO development”
Pros
The management of multiple portfolios is simplified by the softwares simplicity, ease of use, flexible reporting and innovative approach. It offers scalability and the ability to customize modules based on the maturity and development of our PMO.
Cons
I am happy with all the features we currently use in PM3 and we have plenty of opportunities to discuss developments and improvements with colleagues at PM3.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
