Total 45 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

33%

3

Stars

4%

2

Stars

4%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MW

Mark W.

Real Estate, 1-10 employees

More than a year

4.0
January 2026

flexible APIs and workspaces

Pros

Podio is flexible when it comes to integrating APIs and setting up workflows without too much hassle. I also really like how simple it is to create new workspaces whenever needed.

Cons

One thing that bothers me is how difficult it is to build automated follow-ups and some apps still don't integrate properly within the CRM.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

6

JK

Jeffrey K.

Civil Engineering, 1-10 employees

More than a year

4.0
January 2026

Good fit for us!

Pros

It has been a really good fit for our small startup especially when it comes to building out the data structure and workflow automations we need for our niche business.

Cons

At first it can be a little slow opening new tables at the start of the day. But once it gets going productivity stays high.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

A

Aswin

Information Technology and Services, 51-100 employees

More than a year

4.0
January 2026

feature set is vast and useful

Pros

This software is the best because the feature set is flexible enough to grow with different team needs. The interface is also user friendly so managing tasks and workflows doesn't take much effort. Collaboration also works really well thanks to shared workspaces organized file handling and real time updates that keep everyone aligned. Support has been dependable too whenever needed and even though there are small bugs now and then, the platform still feels efficient and pleasant to use overall.

Cons

It can be a bit slow especially in larger workspaces or when using many embedded apps. The mobile version is also more limited than the desktop experience. And the customization options are powerful but they take time to learn. Notifications can get overwhelming too and occasional glitches or delayed updates can interrupt work.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

9

SB

Stephanie B.

Real Estate, 1-10 employees

Less than a year

5.0
January 2026

collaboration that keeps us organized

Pros

Working with Podio is not a problem as it helps keep everything organized in one place. Also the add-ons continue to grow which makes the platform even more useful over time. My husband ends up using the system much more than I do and it has been valuable for him.

Cons

Hearing back from their team feels like wishful thinking even when you send emails. My assistant has still been waiting to get onboarded after reaching out and nothing has been resolved yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MU

Muhammad U.

Computer Software, 1-10 employees

More than a year

4.0
January 2026

highly customizable workflow powerhouse

Pros

Podio gives us a lot of freedom to shape workflows, apps and processes around the way our business actually runs instead of making us adapt to a fixed system. Plus being able to create custom apps, automate tasks, control permissions and connect with third-party tools makes it a really powerful choice for CRM and day to day operations management.

Cons

There is a learning curve especially for users without a technical background. As advanced automation and integrations often require outside tools or extra technical knowledge. The built-in reporting and interface could also use improvement and the system can feel slow when handling very large datasets.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

MS

Michelle S.

Education Management, 51-100 employees

More than a year

4.0
January 2026

powerful task tracking and support

Pros

The support has been tremendous. Everyone on their team seems to know every little detail of the platform. Overall I would say it has been an excellent way to keep track of tasks and it has become my go-to CRM.

Cons

Since it isn't really known as a CRM I sometimes feel like I am using shortcuts and probably not getting the full value from all the features and benefits it offers.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

10

AP

Alyssa P.

Commercial Real Estate, 11-50 employees

Less than a year

5.0
January 2026

Promising AI time saver

Pros

Podio is shaping up really well for the future and I'm excited about where it's headed. Plus adding AI should make things much more efficient and help save time in the long run.

Cons

The part I like least is that AI can feel a bit overwhelming or confusing at the beginning especially when a lot of new information is introduced all at once.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

ER

Elena R.

Information Technology and Services, 1-10 employees

More than a year

5.0
January 2026

clear team collaboration hub

Pros

It offers a simple, transparent and accountable way to share information across teams while managing projects, customers and suppliers in one place.

Cons

One downside is that every employee needs the same type of account even if they do not need access to modify models or build automations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

CB

Clint B.

Marketing and Advertising, 1-10 employees

More than a year

4.0
January 2026

great app building value

Pros

Platform's flexibility are the biggest positives for me. And being able to build my own apps is a huge advantage and I really like how customizable it is. It is also great that the pricing is affordable for what you get.

Cons

It has changed ownership several times and there still haven't been many improvements to the dashboards. I also do not have the technical skills to create the more advanced setups or make ProcFu look as polished as I'd like.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

F

Fabio

Real Estate, 1-10 employees

More than a year

4.0
January 2026

Highly flexible tool

Pros

Podio really stands out for how customizable and flexible it is. Plsu it handles task management well, works nicely with Google Drive and makes team collaboration and coordination much better.

Cons

A few automations especially buttons could be more easy to set up and some customization options like different item layouts could be simpler too.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

7

SP

spencer p.

Outsourcing/ Offshoring, 11-50 employees

Less than a year

4.0
January 2026

Easy to set as per our needs

Pros

It really stands out for its collaboration features and how much you can customize it to fit the way your team works. Also it does not take long to get the hang of either so learning it on your own is very doable. And in a lot of ways it feels like Facebook built for business use.

Cons

The reporting side can be difficult to work with and a bit confusing to run. I am also not a fan of the option to disable commenting in certain parts of Podio.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

9

MG

Mark G.

Construction, 11-50 employees

Less than 6 months

5.0
January 2026

swift capabilities

Pros

The software has a lot of depth in the features we use and it handles everything we throw at it very quickly. It is also highly compatible with the different tools and setups we work with.

Cons

Overall it's been very good but I have been having trouble with the 200 file limit when handling documents. That might just be me missing something but it's still been a challenge.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

MT

Mac T.

Translation and Localization, 11-50 employees

Less than 6 months

5.0
January 2026

good for workflows and collaboration

Pros

Getting around Podio has not been a problem and it did not take long to get comfortable with the different workflows. Task management is also easy to handle and offers a lot of flexibility when moving through projects. The collaboration features are really useful too because they make it easier for the team to stay aligned and manage tasks together. I cannot really speak about pricing since I am on the IT side and I haven't needed to contact support because there have not been any issues so far.

Cons

Only limitation is that there are only a few automation options available. Also some of the apps we use still don't integrate directly with it so we've had to rely on Zapier to make those connections work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

JP

Jen P.

Financial Services, 11-50 employees

More than a year

4.0
January 2026

responsive support every time

Pros

One of the best parts of using Podio has been the customer support. As our rep Jacquelyn is incredibly responsive, always available when we need help and very quick to solve any issues that come up.

Cons

The biggest thing missing is stronger reporting functionality. As it would be really helpful if it offered better reporting tools along with improved printing options.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

7

CJ

Craig J.

Real Estate, 51-100 employees

Less than a year

4.0
January 2026

very customizable software

Pros

What makes Podio such a practical tool for me is that using it has been really easy and the level of customization is one of the best parts. I also really like that calls and the latest comments linked to my email show up automatically which helps me stay on top of things.

Cons

I feel like the alert system and reminders could be more automated. At the same time some of the limitation seems to be on my side since I still feel like I could probably do more with the app than I currently know how to.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

8

LK

Lisa K.

Non-Profit Organization Management, 500+ employees

More than a year

5.0
January 2026

workflow-driven team hub

Pros

The reason it has become central to how our team works is that using it has not been a issue. It keeps our work centralized, the built-in workflows are something I really love and it adapts well to what we need while improving collaboration across the team.

Cons

Nothing major but I would still like to see more improvements added over time. Also it seems like the platform may be shifting to a more internal focused approach going forward.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MM

Mary Muhha

Utilities, 51-100 employees

Less than a year

5.0
January 2026

excellent task consolidation value

Pros

Overall it has been simple to use and the way it brings everything together works really well. Also task management is clearly laid out and easy to follow. It even feels like very good value for the money.

Cons

The only downside for me is that there are occasional small bugs and issues and sometimes they can interrupt ongoing tasks in Podio.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AH

Ashley H.

Oil & Energy, 11-50 employees

More than a year

5.0
January 2026

centralized teamwork that clicks

Pros

Our team and our clients can stay in sync without any friction which makes communication really smooth. Also it keeps all of our documentation in one central place so tracking down what we need is not an issue too.

Cons

A thing that can be a little frustrating is finding tickets I was actively working on after I close the tab. Sometimes it takes extra digging and a bit more effort than it should.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Karen

Publishing, 1-10 employees

More than a year

5.0
December 2025

Great apps for our workflow

Pros

Everything about it is good as I'd rather build apps that match each stage of our workflow so work, notes and files all stay together instead of being spread across separate tools.

Cons

The part I don't enjoy is how time consuming the setup can be and occasional bugs make me double check that my updates were actually saved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SR

Sara R.

Internet, 1-10 employees

More than a year

5.0
September 2025

platform that offers real value

Pros

It offers impressive flexibility and strong platform capabilities which makes it feel like excellent value for the money. Plus it brings data and workflows together in one place making it much easier to keep everything unified and organized.

Cons

Setup and configuration can take some time but using templates and working with partners can speed up the process and help make sure the customization fits your business needs properly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10