Mark W.
Real Estate, 1-10 employees
More than a year
“flexible APIs and workspaces”
Pros
Podio is flexible when it comes to integrating APIs and setting up workflows without too much hassle. I also really like how simple it is to create new workspaces whenever needed.
Cons
One thing that bothers me is how difficult it is to build automated follow-ups and some apps still don't integrate properly within the CRM.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
6
Jeffrey K.
Civil Engineering, 1-10 employees
More than a year
“Good fit for us!”
Pros
It has been a really good fit for our small startup especially when it comes to building out the data structure and workflow automations we need for our niche business.
Cons
At first it can be a little slow opening new tables at the start of the day. But once it gets going productivity stays high.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Aswin
Information Technology and Services, 51-100 employees
More than a year
“feature set is vast and useful”
Pros
This software is the best because the feature set is flexible enough to grow with different team needs. The interface is also user friendly so managing tasks and workflows doesn't take much effort. Collaboration also works really well thanks to shared workspaces organized file handling and real time updates that keep everyone aligned. Support has been dependable too whenever needed and even though there are small bugs now and then, the platform still feels efficient and pleasant to use overall.
Cons
It can be a bit slow especially in larger workspaces or when using many embedded apps. The mobile version is also more limited than the desktop experience. And the customization options are powerful but they take time to learn. Notifications can get overwhelming too and occasional glitches or delayed updates can interrupt work.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Stephanie B.
Real Estate, 1-10 employees
Less than a year
“collaboration that keeps us organized”
Pros
Working with Podio is not a problem as it helps keep everything organized in one place. Also the add-ons continue to grow which makes the platform even more useful over time. My husband ends up using the system much more than I do and it has been valuable for him.
Cons
Hearing back from their team feels like wishful thinking even when you send emails. My assistant has still been waiting to get onboarded after reaching out and nothing has been resolved yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Muhammad U.
Computer Software, 1-10 employees
More than a year
“highly customizable workflow powerhouse”
Pros
Podio gives us a lot of freedom to shape workflows, apps and processes around the way our business actually runs instead of making us adapt to a fixed system. Plus being able to create custom apps, automate tasks, control permissions and connect with third-party tools makes it a really powerful choice for CRM and day to day operations management.
Cons
There is a learning curve especially for users without a technical background. As advanced automation and integrations often require outside tools or extra technical knowledge. The built-in reporting and interface could also use improvement and the system can feel slow when handling very large datasets.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Michelle S.
Education Management, 51-100 employees
More than a year
“powerful task tracking and support”
Pros
The support has been tremendous. Everyone on their team seems to know every little detail of the platform. Overall I would say it has been an excellent way to keep track of tasks and it has become my go-to CRM.
Cons
Since it isn't really known as a CRM I sometimes feel like I am using shortcuts and probably not getting the full value from all the features and benefits it offers.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
10
Alyssa P.
Commercial Real Estate, 11-50 employees
Less than a year
“Promising AI time saver”
Pros
Podio is shaping up really well for the future and I'm excited about where it's headed. Plus adding AI should make things much more efficient and help save time in the long run.
Cons
The part I like least is that AI can feel a bit overwhelming or confusing at the beginning especially when a lot of new information is introduced all at once.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Elena R.
Information Technology and Services, 1-10 employees
More than a year
“clear team collaboration hub”
Pros
It offers a simple, transparent and accountable way to share information across teams while managing projects, customers and suppliers in one place.
Cons
One downside is that every employee needs the same type of account even if they do not need access to modify models or build automations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Clint B.
Marketing and Advertising, 1-10 employees
More than a year
“great app building value”
Pros
Platform's flexibility are the biggest positives for me. And being able to build my own apps is a huge advantage and I really like how customizable it is. It is also great that the pricing is affordable for what you get.
Cons
It has changed ownership several times and there still haven't been many improvements to the dashboards. I also do not have the technical skills to create the more advanced setups or make ProcFu look as polished as I'd like.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Fabio
Real Estate, 1-10 employees
More than a year
“Highly flexible tool”
Pros
Podio really stands out for how customizable and flexible it is. Plsu it handles task management well, works nicely with Google Drive and makes team collaboration and coordination much better.
Cons
A few automations especially buttons could be more easy to set up and some customization options like different item layouts could be simpler too.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
7
spencer p.
Outsourcing/ Offshoring, 11-50 employees
Less than a year
“Easy to set as per our needs”
Pros
It really stands out for its collaboration features and how much you can customize it to fit the way your team works. Also it does not take long to get the hang of either so learning it on your own is very doable. And in a lot of ways it feels like Facebook built for business use.
Cons
The reporting side can be difficult to work with and a bit confusing to run. I am also not a fan of the option to disable commenting in certain parts of Podio.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
9
Mark G.
Construction, 11-50 employees
Less than 6 months
“swift capabilities”
Pros
The software has a lot of depth in the features we use and it handles everything we throw at it very quickly. It is also highly compatible with the different tools and setups we work with.
Cons
Overall it's been very good but I have been having trouble with the 200 file limit when handling documents. That might just be me missing something but it's still been a challenge.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Mac T.
Translation and Localization, 11-50 employees
Less than 6 months
“good for workflows and collaboration”
Pros
Getting around Podio has not been a problem and it did not take long to get comfortable with the different workflows. Task management is also easy to handle and offers a lot of flexibility when moving through projects. The collaboration features are really useful too because they make it easier for the team to stay aligned and manage tasks together. I cannot really speak about pricing since I am on the IT side and I haven't needed to contact support because there have not been any issues so far.
Cons
Only limitation is that there are only a few automation options available. Also some of the apps we use still don't integrate directly with it so we've had to rely on Zapier to make those connections work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Jen P.
Financial Services, 11-50 employees
More than a year
“responsive support every time”
Pros
One of the best parts of using Podio has been the customer support. As our rep Jacquelyn is incredibly responsive, always available when we need help and very quick to solve any issues that come up.
Cons
The biggest thing missing is stronger reporting functionality. As it would be really helpful if it offered better reporting tools along with improved printing options.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Craig J.
Real Estate, 51-100 employees
Less than a year
“very customizable software”
Pros
What makes Podio such a practical tool for me is that using it has been really easy and the level of customization is one of the best parts. I also really like that calls and the latest comments linked to my email show up automatically which helps me stay on top of things.
Cons
I feel like the alert system and reminders could be more automated. At the same time some of the limitation seems to be on my side since I still feel like I could probably do more with the app than I currently know how to.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
8
Lisa K.
Non-Profit Organization Management, 500+ employees
More than a year
“workflow-driven team hub”
Pros
The reason it has become central to how our team works is that using it has not been a issue. It keeps our work centralized, the built-in workflows are something I really love and it adapts well to what we need while improving collaboration across the team.
Cons
Nothing major but I would still like to see more improvements added over time. Also it seems like the platform may be shifting to a more internal focused approach going forward.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mary Muhha
Utilities, 51-100 employees
Less than a year
“excellent task consolidation value”
Pros
Overall it has been simple to use and the way it brings everything together works really well. Also task management is clearly laid out and easy to follow. It even feels like very good value for the money.
Cons
The only downside for me is that there are occasional small bugs and issues and sometimes they can interrupt ongoing tasks in Podio.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ashley H.
Oil & Energy, 11-50 employees
More than a year
“centralized teamwork that clicks”
Pros
Our team and our clients can stay in sync without any friction which makes communication really smooth. Also it keeps all of our documentation in one central place so tracking down what we need is not an issue too.
Cons
A thing that can be a little frustrating is finding tickets I was actively working on after I close the tab. Sometimes it takes extra digging and a bit more effort than it should.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karen
Publishing, 1-10 employees
More than a year
“Great apps for our workflow”
Pros
Everything about it is good as I'd rather build apps that match each stage of our workflow so work, notes and files all stay together instead of being spread across separate tools.
Cons
The part I don't enjoy is how time consuming the setup can be and occasional bugs make me double check that my updates were actually saved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Sara R.
Internet, 1-10 employees
More than a year
“platform that offers real value”
Pros
It offers impressive flexibility and strong platform capabilities which makes it feel like excellent value for the money. Plus it brings data and workflows together in one place making it much easier to keep everything unified and organized.
Cons
Setup and configuration can take some time but using templates and working with partners can speed up the process and help make sure the customization fits your business needs properly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10
