ProjectManager.com

ProjectManager.com Reviews

143 Reviews

Overall Rating

3.9

143 Reviews

Rating Distribution

5

star

(61)

4

star

(45)

3

star

(16)

2

star

(4)

1

star

(17)

Satisfaction Score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

filter

Filters

Unleashing Creativity with ChatGPT
Pros

The remarkable vocabulary and content generation capabilities of ChatGPT allowed for innovative and efficient content creation.

Cons

While ChatGPT excelled in vocabulary and creativity the interaction experience occasionally required enhancements.

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

Hey Chat You are a content writer with a vast vocabulary.

Content Generation, 1-10 employees

Oct 25, 2023

Very UserFriendly Software
Pros

The software has greatly simplified our project management tasks once we grasp how to utilize different views.

Cons

Introducing software changes to the team can be a challenge as it may take time for everyone to fully comprehend it.

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

Anonymous

N/A, 1-10 employees

May 01, 2023

Excellent Project Management Tool
Pros

I appreciate the ease of assigning tasks and keeping track of todo lists among my team members.

Cons

I havent encountered any difficulties while using or sharing this software.

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

Melissa

FiN/Ancial Services, 1-10 employees

May 01, 2023

Impressive Project Management Application
Pros

This is a wellknown exceptionally userfriendly project management application and its among the best Ive used.

Cons

While its a top software a few additional features could enhance the products quality.

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

Samuel

Information Technology and Services, 500+ employees

Jan 01, 2023

Great project management features for small teams
Pros

The project manager actually keeps your budget in mind and gives you the option to design a reasonably thorough project plan with due dates that you can have shown in a Gantt chart for meetings. It works well for simple projects with a manageable task list and enables the team to monitor their time in order to see a report on the project budget and the cost of finishing the project. The UI can be a little challenging to be comfortable with since they have recently revised it and given it a whole new look. I appreciate the revised UI as well, though.

Cons

I feel that they have lacked focus on the reporting module, where it should have been the most focused one. The reporting is a little difficult and misses out on the formats that can filter in and out specific criteria and are a little more adaptable, and that would be something I’d like to see added to this software.

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

Jessica M.

Information Technology and Services, 1-10 employees employees

Oct 24, 2022

The best reporting tool I have used
Pros

A project manager allows you to, well, manage a projects timeline with the highest level of accuracy. Individuals can be assigned with broken-down subtasks, and this creates a studio schedule that you can use to determine whether or not peoples time is being used effectively. The reporting tool also enables forecasting for the future to determine how much the studio can be expanded based on its current capacity. Its also very accessible since it is cloud-based and the connection is very stable. The ability to set each persons working days and hours allows for more precise capacity planning as well.

Cons

In my opinion, some things should be added to make it more refined. like a different color in the workload view for future projects and those that are approaching deadline. They should also allow us to add project names in addition to the task name on the calendar RSS feed so that all of your tasks dont appear to have the same name (to make them easier to distinguish). Additionally, I would appreciate it if they introduced a separate PDF format when saving project plans that is more user-readable. as it is currently difficult to read in this format and tough to share with clients.

Ease of use

7

Value for money

9

Customer Support

8

Functionality

8

Julia S.

Marketing and advertising, 1-10 Employees employees

Oct 24, 2022

Enhances team collaboration
Pros

It enhances the team’s collaboration with each other with plans that are simple to create, implement, and share. It is very customizable and offers a level of flexibility in adding new fields that I have never experienced before. The diaries are starting to be used by teams so they can see what they should be working on and when. It also promotes transparency because everyone’s progress is visible to others, and the managers don’t really need to touch the employees every now and then.

Cons

I know my name is Karen, and I dont want to act like Karen here. However, when there are just a few too many projects going on, it quickly becomes difficult to keep track of what everyone else is doing and when. If you havent already broken down the tasks yourself. There is no real way to break them down afterwards or get an overview of the projects.

Ease of use

7

Value for money

9

Customer Support

8

Functionality

9

Karen B.

Information Technology and Services, 201-500 employees employees

Oct 22, 2022

Project Manager Made My Life Easier
Pros

It significantly sped up my project management tasks and made them more efficient.

Cons

I found all the features of this software to be highly effective streamlining project management and saving time.

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

Mary

Real Estate, 1-10 employees

Oct 01, 2022

Great for Project Management
Pros

I appreciate the ability to manage projects on the website which is convenient.

Cons

So far I havent encountered any issues as Im still in the learning phase with the website.

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

Stephanie

Photography, 1-10 employees

Oct 01, 2022

Ideal for Beginners
Pros

I love the dashboard feature as it provides a highlevel snapshot of the entire project making administration easier especially for multimillion dollar projects.

Cons

I noticed negative customer service reviews from 2017 and I hope the 2022 version has addressed those issues.

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

Peter

Government Administration, 11-50 employees

Sep 01, 2022

Robust Project Management Platform
Pros

Projectmanager.com offers a robust SaaS platform for business management and collaboration. Its highly customizable dashboard allows you to monitor project progress team communication and tentative project plans making it a valuable tool.

Cons

The software has a few bugs that can limit its full potential. It also requires manual data entry and resource allocation which can be timeconsuming. Additionally customer support needs improvement.

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

Aatif Khurshaid

Computer Software, 101-500 employees

Jul 01, 2022

Accessible Project Management Software for Time Tracking
Pros

This software handles standard project scheduling and tracking effectively making it suitable for tracking time and progress on projects.

Cons

The interface can be a bit cumbersome especially when making adjustments to initial estimates.

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

Nick

Electrical/Electronic Manufacturing, 101-500 employees

Jun 01, 2022

Flexible solution to all your project management needs!
Pros

 Its a fantastic platform thats also quite simple to use. The staff is also very friendly and fully invested in your projects.

Cons

I dont like that the number of columns that may be customized is restricted.

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

Julia

Studio 24 Ltd, 11-50 employees employees

Oct 21, 2021

Easy to use with excellent support.
Pros

Project Manager.com is a single tool for planning all our projects for the entire team. Customer support is also available 24/7 to address all queries and questions.

Cons

NA

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

Karen

EnterpriseDB, 201-500 employees employees

Oct 15, 2021

Flexible reporting
Pros

It has many build-in templates for reporting but users can create their own as well. Users can showcase the progress, schedules, and budgets using visual aids.

Cons

Assigning tasks takes a bit longer using this software.

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

Rose

Lynch retail, 10-49 employees

Oct 14, 2021

Satisfactory
Pros

This software allows the users to monitor their progress and efficiently plan future projects as well.

Cons

None.

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

Julia

Johnston data , 2-9 employees

Oct 12, 2021

Fantastic features
Pros

It is a user-friendly software. It has amazing features like project planning and management, resource management. It allows users to manage tasks, monitor budgets, track time, share documents.

Cons

None.

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9

Robert

Mack properties, 10-49 employees

Oct 07, 2021

A great asset to our company
Pros

I appreciate that its a simple tool to use, and it allows everyone to know whats going on and when.

Cons

The system does have some glitches when trying to attach documents.

Ease of use

7

Value for money

7

Customer Support

9

Functionality

7

Angela

Workwear Group, 51-200 employees employees

Oct 07, 2021

My Preferred Project Management Tool
Pros

This application offers advanced features that are highly resourceful for project management. It allows realtime monitoring of ongoing projects and is easily customizable.

Cons

Some manual resource allocation tasks can be timeconsuming and challenging. Additionally the customer service is lacking with limited human support available.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

Anonymous

N/A, 500+ employees

Oct 01, 2021

I like it
Pros

The resource management tool of this software helps to identify the progress, monitor the data status, and reallocate the resource whenever needed.

Cons

No complaints.

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

Wyatt

Cannon technologies , 2-9 employees

Sep 21, 2021

Review
Pros

I appreciate that ProjectManager.com is a cloud-based service and encourages teamwork and communication among the staff. Overall, a very user-friendly and quick-to-learn platform.

Cons

The system is pretty expensive, to be honest, and the advertisement doesnt clarify the total cost properly.

Ease of use

9

Value for money

8

Customer Support

9

Functionality

7

Gawie

A+ Architects (Pty) Ltd, 1 employee employees

Sep 17, 2021

About Project manager
Pros

The project manager software is a cloud-based system. A robust solution for hybrid organizations with project management and time tracking services.

Cons

None

Ease of use

7

Value for money

7

Customer Support

9

Functionality

7

Zac

Carter retail , 2-9 employees

Sep 14, 2021

They have cooperated with us throughout the way
Pros

Their team was supportive. The helped us to track the time spent on tasks and log entries to centralize time-sheets automatically. We owe our project success to them.

Cons

I am unable to write any negative remark about it.

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

Tim

Marrow Inn, 2-9 employees

Sep 08, 2021

Compatible
Pros

This software integrates with MS (Microsoft) office products and Google documents. Synchronization with MS project, teams can import their plans and custom security preferences.

Cons

The budget is a bit on the higher side.

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

Nathan

Harrison associates, 2-9 employees

Aug 18, 2021

Customizable dashboards
Pros

Users can change how they view their tasks and action items according to their preferences. Dashboards are customizable and there are different layouts available to support everyones work style.

Cons

The customer support staff is unkind and replies to emails are late.

Ease of use

7

Value for money

9

Customer Support

8

Functionality

9

Kate

Cobb Inn, 2-9 employees

Aug 10, 2021

Useful software
Pros

Team members can share the progress with managers giving them the information needed to update statuses on key projects and manage the expenses.

Cons

None at the moment.

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

David

Terry marketing , 2-9 employees

Aug 10, 2021

The UI looks impressive
Pros

The set of this software is easy. It has an intuitive user interface.

Cons

None

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

Dior

Banks autos, 2-9 employees

Jul 31, 2021

Average
Pros

It offers a 30-day free trial facility for its users.

Cons

The manual resources take a long time to load.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Joseph

Barker real estate, 2-9 employees

Jul 29, 2021

Great PM tool!
Pros

Its an outstanding product for managing projects and activities with ease. Its also a big plus to be able to simply share projects and track timeframes with team members using this tool.

Cons

No complaints as of yet!

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

Kai

Ventego Creative, 51-200 employees employees

Jul 26, 2021

TopNotch Customer Relationship Management Tool
Pros

This is a topnotch project management tool that is userfriendly and easy to use. Its highly regarded for its features.

Cons

While the software is excellent the reviewer suggests that additional features could be considered to keep up with evolving technology.

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

Isaac

Information Technology and Services, 101-500 employees

Mar 01, 2021

Beware of the Free Trial
Pros

The software is easy to use and deploy and it offers a lower cost of entry compared to other options.

Cons

The reviewer raises several concerns including data ownership data security poor customer service and billing practices. They strongly advise against using this software for government or business purposes.

Ease of use

8

Value for money

8

Customer Support

7

Functionality

6

Ryan

Government Administration, 11-50 employees

Feb 01, 2021

Extremely Disappointed with Customer Support
Pros

The software is praised for its functionality. The reviewer spent time setting it up and was excited about its potential.

Cons

The reviewers experience took a negative turn when they encountered difficulties with the API and subscription issues. They express frustration with the lack of clarity about additional costs and mention a sudden account deletion by the company.

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

John

Marketing and Advertising, 1-10 employees

Jan 01, 2021

Terrible Customer Service
Pros

The software worked decently during the free trial period.

Cons

The reviewer had a negative experience with issues related to charges for multiple accounts and unresponsiveness from customer support. They mention a C rating on BBB.

Ease of use

4

Value for money

3

Customer Support

5

Functionality

3

Trent

Construction, 1-10 employees

Nov 01, 2020

Deceptive Marketing and Billing
Pros

The reviewer expresses disappointment in the company for charging their credit card without their knowledge for a subscription they didnt intend to use.

Cons

They describe the product as mediocre and their overall experience with the company involves deceptive marketing and billing practices.

Ease of use

3

Value for money

4

Customer Support

3

Functionality

3

Chris

Information Technology and Services, 11-50 employees

Sep 01, 2020

Perfect for Mobile Planning
Pros

The reviewer finds the app great for project management tracking and planning especially on mobile devices. They highlight the automatic tracking of completion percentages.

Cons

They note that it may take some time to get used to using the app effectively particularly when ensuring correct folder weights and task placement.

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

Anonymous

N/A, 1-10 employees

Sep 01, 2020

Reliable Project Management Tool
Pros

The reviewer finds the tool easy to use for project scheduling resource allocation costing and construction work monitoring.

Cons

They suggest adding design integration into the project to ease the use of other quantifying software and automatic schedules and resource allocation.

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

Mendana

Architecture & Planning, 11-50 employees

Sep 01, 2020

Misleading Marketing
Pros

The reviewer praises the softwares overall userfriendliness and its ability to share projects and monitor timelines with team members.

Cons

They express dissatisfaction with the marketing tactics including being forced to sign up for a subscription to access the free trial. They highlight difficulties in canceling subscriptions and obtaining refunds.

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

Gawie

Architecture & Planning, 1-10 employees

Jun 01, 2020

Email Updates Need Improvement
Pros

The reviewer appreciates the softwares ability to update project information via email but suggests improvements to make it more like the desktop and mobile apps.

Cons

They express a concern about receiving too many emails which can be overwhelming. They suggest a more userfriendly approach for updates.

Ease of use

6

Value for money

6

Customer Support

8

Functionality

7

Saravanakumar

Information Technology and Services, 11-50 employees

May 01, 2020

Unsatisfactory Experience
Pros

The reviewer expresses deep disappointment with their experience noting that the software did not meet their needs and highlights the absence of a mobile app.

Cons

They had a challenging experience including unanswered questions automatic billing and difficulties disputing charges. They caution others against using the software.

Ease of use

4

Value for money

3

Customer Support

5

Functionality

3

Jordan

Construction, 1-10 employees

May 01, 2020

Needs Improvement
Pros

The reviewer appreciates the softwares similarity to other scheduling tools and the ease of sharing projects and monitoring timelines.

Cons

They mention challenges in tracking and updating partially completed tasks which affects workload distribution. This can be problematic for large projects with multiple tasks and assignments.

Ease of use

7

Value for money

6

Customer Support

8

Functionality

8

Wes

Civil Engineering, 101-500 employees

May 01, 2020

Beware the end of that trial.
Pros

During my usage I found this software to be a potential replacement for MS Project on my Mac. Its team collaboration and manpower features seemed promising for my needs.

Cons

However the inability to output to .mpp was a dealbreaker. Furthermore I had a negative experience with their free trial as I was charged unexpectedly after forgetting to cancel it.

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6

Kyle

Computer Software, 500+ employees

May 01, 2020

Poor customer service
Pros

I didnt find any positive aspects during my brief interaction with the system.

Cons

My decision not to proceed with the software was influenced by its lack of support for Agile Boards by project limiting its functionality for my requirements.

Ease of use

3

Value for money

4

Customer Support

4

Functionality

3

Caroline

E-Learning, 1-10 employees

Apr 01, 2020

MAKE SURE YOU CANCEL YOUR TRIAL BEFORE AUTO RENEWAL
Pros

The availability of a free trial was the only positive aspect I noticed.

Cons

I found the software to be a knock off of MS Project with limited functionality and the costs did not seem justified compared to other available project management options.

Ease of use

4

Value for money

4

Customer Support

3

Functionality

5

Jude

Education MaN/Agement, 11-50 employees

Apr 01, 2020

Bad Customer Service
Pros

The software was userfriendly and had a positive working experience.

Cons

However my interaction with customer service was extremely disappointing. I had difficulty getting in touch with them and they did not honor their commitments.

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

Thomas

Construction, 1-10 employees

Apr 01, 2020

ProjectManager.com for Collaboration and Planning
Pros

I found the softwares interface simple and intuitive which is crucial for convincing colleagues to use it for collaboration and planning.

Cons

My only disappointment was that the reports required additional cleanup and formatting which I believe should be more userfriendly for a paid product.

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

Justin

Higher Education, 101-500 employees

Apr 01, 2020

Charged 300 Due to Being 8 Hours Late to Cancel Trial
Pros

While the software seemed functional it didnt meet my specific needs.

Cons

My negative experience came from being charged over 300 due to a slight delay in canceling the trial. The companys approach during the COVID19 situation lacked empathy.

Ease of use

5

Value for money

6

Customer Support

4

Functionality

5

Maxwell

Construction, 1-10 employees

Apr 01, 2020

Absolute Scam
Pros

Regrettably there were no positives to be found and my experience was marked by disappointment and a sense of being scammed.

Cons

This software provider engaged in questionable practices particularly their handling of free trials and customer interactions which led to significant charges.

Ease of use

5

Value for money

5

Customer Support

3

Functionality

3

Clay

Construction, 1-10 employees

Apr 01, 2020

Beware Free Trial Scam
Pros

The software offered a blend of traditional project management and agile features.

Cons

However there were limitations such as difficulties in assigning resources effectively. The companys approach to free trials left a lot to be desired.

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

Ed

Information Technology and Services, 101-500 employees

Mar 01, 2020

Not For Small Business
Pros

Unfortunately the softwares pricing was too expensive to find any positive aspects.

Cons

The lack of a notforprofit rate and the overall cost made it impractical for small offices. Free alternatives like Outlook seemed to offer better project management capabilities.

Ease of use

7

Value for money

6

Customer Support

8

Functionality

6

Maria

Non-Profit Organization MaN/Agement, 1-10 employees

Feb 01, 2020

BE CAREFUL PUTTING CC INFO IN FOR FREE TRIAL
Pros

My initial experience with the software was not positive due to concerns related to honesty in business practices.

Cons

There was a lack of transparency during the free trial with hidden terms leading to unexpected charges. The administrations handling of these issues was questionable.

Ease of use

3

Value for money

5

Customer Support

4

Functionality

4

Stephana

Retail, 11-50 employees

Feb 01, 2020