Total 143 reviews

3.9

All reviews are from verified customers

Rating Distribution

5

Stars

43%

4

Stars

31%

3

Stars

11%

2

Stars

3%

1

Stars

12%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

G

Gawie

A+ Architects (Pty) Ltd, 1-10 employees

4.0
September 2021

Review

Pros

I appreciate that ProjectManager.com is a cloud-based service and encourages teamwork and communication among the staff. Overall, a very user-friendly and quick-to-learn platform.

Cons

The system is pretty expensive, to be honest, and the advertisement doesnt clarify the total cost properly.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

7

Z

Zac

Carter retail , 2-9 employees

4.0
September 2021

About Project manager

Pros

The project manager software is a cloud-based system. A robust solution for hybrid organizations with project management and time tracking services.

Cons

None

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

7

T

Tim

Marrow Inn, 2-9 employees

4.0
September 2021

They have cooperated with us throughout the way

Pros

Their team was supportive. The helped us to track the time spent on tasks and log entries to centralize time-sheets automatically. We owe our project success to them.

Cons

I am unable to write any negative remark about it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

N

Nathan

Harrison associates, 2-9 employees

4.0
August 2021

Compatible

Pros

This software integrates with MS (Microsoft) office products and Google documents. Synchronization with MS project, teams can import their plans and custom security preferences.

Cons

The budget is a bit on the higher side.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

K

Kate

Cobb Inn, 2-9 employees

4.0
August 2021

Customizable dashboards

Pros

Users can change how they view their tasks and action items according to their preferences. Dashboards are customizable and there are different layouts available to support everyones work style.

Cons

The customer support staff is unkind and replies to emails are late.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

9

D

David

Terry marketing , 2-9 employees

4.0
August 2021

Useful software

Pros

Team members can share the progress with managers giving them the information needed to update statuses on key projects and manage the expenses.

Cons

None at the moment.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

D

Dior

Banks autos, 2-9 employees

4.0
July 2021

The UI looks impressive

Pros

The set of this software is easy. It has an intuitive user interface.

Cons

None

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

J

Joseph

Barker real estate, 2-9 employees

3.0
July 2021

Average

Pros

It offers a 30-day free trial facility for its users.

Cons

The manual resources take a long time to load.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K

Kai

Ventego Creative, 51-100 employees

5.0
July 2021

Great PM tool!

Pros

Its an outstanding product for managing projects and activities with ease. Its also a big plus to be able to simply share projects and track timeframes with team members using this tool.

Cons

No complaints as of yet!

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

I

Isaac

Information Technology and Services, 101-500 employees

5.0
March 2021

TopNotch Customer Relationship Management Tool

Pros

This is a topnotch project management tool that is userfriendly and easy to use. Its highly regarded for its features.

Cons

While the software is excellent the reviewer suggests that additional features could be considered to keep up with evolving technology.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

R

Ryan

Government Administration, 11-50 employees

3.0
February 2021

Beware of the Free Trial

Pros

The software is easy to use and deploy and it offers a lower cost of entry compared to other options.

Cons

The reviewer raises several concerns including data ownership data security poor customer service and billing practices. They strongly advise against using this software for government or business purposes.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

6

J

John

Marketing and Advertising, 1-10 employees

5.0
January 2021

Extremely Disappointed with Customer Support

Pros

The software is praised for its functionality. The reviewer spent time setting it up and was excited about its potential.

Cons

The reviewers experience took a negative turn when they encountered difficulties with the API and subscription issues. They express frustration with the lack of clarity about additional costs and mention a sudden account deletion by the company.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

T

Trent

Construction, 1-10 employees

1.0
November 2020

Terrible Customer Service

Pros

The software worked decently during the free trial period.

Cons

The reviewer had a negative experience with issues related to charges for multiple accounts and unresponsiveness from customer support. They mention a C rating on BBB.

Rating Distribution

Ease of use

4

Value for money

3

Customer Support

5

Functionality

3

C

Chris

Information Technology and Services, 11-50 employees

1.0
September 2020

Deceptive Marketing and Billing

Pros

The reviewer expresses disappointment in the company for charging their credit card without their knowledge for a subscription they didnt intend to use.

Cons

They describe the product as mediocre and their overall experience with the company involves deceptive marketing and billing practices.

Rating Distribution

Ease of use

3

Value for money

4

Customer Support

3

Functionality

3

A

Anonymous

Not Specified, 1-10 employees

5.0
September 2020

Perfect for Mobile Planning

Pros

The reviewer finds the app great for project management tracking and planning especially on mobile devices. They highlight the automatic tracking of completion percentages.

Cons

They note that it may take some time to get used to using the app effectively particularly when ensuring correct folder weights and task placement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

M

Mendana

Architecture & Planning, 11-50 employees

5.0
September 2020

Reliable Project Management Tool

Pros

The reviewer finds the tool easy to use for project scheduling resource allocation costing and construction work monitoring.

Cons

They suggest adding design integration into the project to ease the use of other quantifying software and automatic schedules and resource allocation.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

G

Gawie

Architecture & Planning, 1-10 employees

4.0
June 2020

Misleading Marketing

Pros

The reviewer praises the softwares overall userfriendliness and its ability to share projects and monitor timelines with team members.

Cons

They express dissatisfaction with the marketing tactics including being forced to sign up for a subscription to access the free trial. They highlight difficulties in canceling subscriptions and obtaining refunds.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

S

Saravanakumar

Information Technology and Services, 11-50 employees

3.0
May 2020

Email Updates Need Improvement

Pros

The reviewer appreciates the softwares ability to update project information via email but suggests improvements to make it more like the desktop and mobile apps.

Cons

They express a concern about receiving too many emails which can be overwhelming. They suggest a more userfriendly approach for updates.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

7

J

Jordan

Construction, 1-10 employees

1.0
May 2020

Unsatisfactory Experience

Pros

The reviewer expresses deep disappointment with their experience noting that the software did not meet their needs and highlights the absence of a mobile app.

Cons

They had a challenging experience including unanswered questions automatic billing and difficulties disputing charges. They caution others against using the software.

Rating Distribution

Ease of use

4

Value for money

3

Customer Support

5

Functionality

3

W

Wes

Civil Engineering, 101-500 employees

3.0
May 2020

Needs Improvement

Pros

The reviewer appreciates the softwares similarity to other scheduling tools and the ease of sharing projects and monitoring timelines.

Cons

They mention challenges in tracking and updating partially completed tasks which affects workload distribution. This can be problematic for large projects with multiple tasks and assignments.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

8