ProjectManager Reviews
Total 143 reviews
3.9
All reviews are from verified customers
Rating Distribution
5
Stars43%
4
Stars31%
3
Stars11%
2
Stars3%
1
Stars12%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Kyle
Computer Software, 500+ employees
“Beware the end of that trial.
Pros
During my usage I found this software to be a potential replacement for MS Project on my Mac. Its team collaboration and manpower features seemed promising for my needs.
Cons
However the inability to output to .mpp was a dealbreaker. Furthermore I had a negative experience with their free trial as I was charged unexpectedly after forgetting to cancel it.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
Caroline
E-Learning, 1-10 employees
“Poor customer service
Pros
I didnt find any positive aspects during my brief interaction with the system.
Cons
My decision not to proceed with the software was influenced by its lack of support for Agile Boards by project limiting its functionality for my requirements.
Rating Distribution
Ease of use
3
Value for money
4
Customer Support
4
Functionality
3
Jude
Education Management, 11-50 employees
“MAKE SURE YOU CANCEL YOUR TRIAL BEFORE AUTO RENEWAL
Pros
The availability of a free trial was the only positive aspect I noticed.
Cons
I found the software to be a knock off of MS Project with limited functionality and the costs did not seem justified compared to other available project management options.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
3
Functionality
5
Thomas
Construction, 1-10 employees
“Bad Customer Service
Pros
The software was userfriendly and had a positive working experience.
Cons
However my interaction with customer service was extremely disappointing. I had difficulty getting in touch with them and they did not honor their commitments.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Justin
Higher Education, 101-500 employees
“ProjectManager.com for Collaboration and Planning
Pros
I found the softwares interface simple and intuitive which is crucial for convincing colleagues to use it for collaboration and planning.
Cons
My only disappointment was that the reports required additional cleanup and formatting which I believe should be more userfriendly for a paid product.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Maxwell
Construction, 1-10 employees
“Charged 300 Due to Being 8 Hours Late to Cancel Trial
Pros
While the software seemed functional it didnt meet my specific needs.
Cons
My negative experience came from being charged over 300 due to a slight delay in canceling the trial. The companys approach during the COVID19 situation lacked empathy.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
4
Functionality
5
Clay
Construction, 1-10 employees
“Absolute Scam
Pros
Regrettably there were no positives to be found and my experience was marked by disappointment and a sense of being scammed.
Cons
This software provider engaged in questionable practices particularly their handling of free trials and customer interactions which led to significant charges.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
3
Functionality
3
Ed
Information Technology and Services, 101-500 employees
“Beware Free Trial Scam
Pros
The software offered a blend of traditional project management and agile features.
Cons
However there were limitations such as difficulties in assigning resources effectively. The companys approach to free trials left a lot to be desired.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Maria
Non-Profit Organization Management, 1-10 employees
“Not For Small Business
Pros
Unfortunately the softwares pricing was too expensive to find any positive aspects.
Cons
The lack of a notforprofit rate and the overall cost made it impractical for small offices. Free alternatives like Outlook seemed to offer better project management capabilities.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Stephana
Retail, 11-50 employees
“BE CAREFUL PUTTING CC INFO IN FOR FREE TRIAL
Pros
My initial experience with the software was not positive due to concerns related to honesty in business practices.
Cons
There was a lack of transparency during the free trial with hidden terms leading to unexpected charges. The administrations handling of these issues was questionable.
Rating Distribution
Ease of use
3
Value for money
5
Customer Support
4
Functionality
4
Austin
Construction, 11-50 employees
“Survey 1122020
Pros
I havent fully explored the software yet as my experience has primarily involved working with Gantt charts. Im still learning its features and capabilities.
Cons
Printing Gantt charts legibly has been a challenge and it takes considerable trial and error to achieve the desired output. The softwares performance in this regard needs improvement.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Andy
Publishing, 1-10 employees
“A Great Task Manager for Small Teams
Pros
ProjectManager.com effectively assists in managing time and tasks especially when onboarding new team members and setting performance expectations.
Cons
While the software is functional there are limitations in terms of report customization and forecasts. More comprehensive features in these areas would be appreciated.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
April
Architecture & Planning, 1-10 employees
“Terrible business practices complete thieves
Pros
My experience with the software started with a free trial but it quickly became apparent that it wasnt a good fit for my company. I was expecting support during this evaluation period.
Cons
Unfortunately I received no support despite my attempts to reach out. This led to continued charges even though I had made the decision to cancel. I found this to be a fraudulent business practice and initiated a complaint with the Consumer Financial Bureau.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
3
Functionality
4
Anonymous
Not specified, 11-50 employees
“WARNING
Pros
Regrettably there were no positive aspects to my interaction with this company and I quickly became aware of their manipulative practices.
Cons
This company lured me in with a 30day free trial but the terms and conditions were designed to charge me for an entire year. It was impossible to implement the software within the short trial period and their practices were misleading and unethical.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
4
Functionality
3
Yousif
Construction, 11-50 employees
“My experience
Pros
Im satisfied with my experience with the software. It was userfriendly and provided the basic scheduling capabilities I needed for my projects.
Cons
My usage of the software was limited to basic project scheduling and I didnt delve into more advanced features.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Daniel
Building Materials, 500+ employees
“Reporting
Pros
The softwares combination of list board and Gantt features in one tool is a positive aspect.
Cons
However there were limitations in printing especially when it came to the legibility of Gantt charts. The need for manual adjustments and workarounds was a drawback.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
6
George
Design, 1-10 employees
“My problem was more with the customer service than the product itself
Pros
The software offered great features but my main concern was with the cost and the companys approach to the free trial.
Cons
The cost seemed high for the value provided and I had issues with the free trial terms. Canceling the trial was not straightforward which led to unexpected charges.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
6
Stacy
Government Administration, 500+ employees
“ProjectManager.com in Government
Pros
The softwares reporting feature was a highlight allowing for customization and easy export into Excel enhancing userfriendliness.
Cons
However I wished for more automated date population features as it would have streamlined the usage of the software in a government context.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Daria
Research, 11-50 employees
“Review
Pros
My experience with the software has been efficient and easy to use. It enables me to track tasks effectively both as part of my job and for ad hoc needs.
Cons
I havent encountered any significant drawbacks as Ive only been using the software for a short period.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Ashley
Market Research, 500+ employees
“Daily User
Pros
The software is fairly easy to use and avoids excessive visual distractions making it a functional choice.
Cons
However I experienced slow performance and load times which could be improved.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8