Total 143 reviews

3.9

All reviews are from verified customers

Rating Distribution

5

Stars

43%

4

Stars

31%

3

Stars

11%

2

Stars

3%

1

Stars

12%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

K

Kyle

Computer Software, 500+ employees

3.0
May 2020

Beware the end of that trial.

Pros

During my usage I found this software to be a potential replacement for MS Project on my Mac. Its team collaboration and manpower features seemed promising for my needs.

Cons

However the inability to output to .mpp was a dealbreaker. Furthermore I had a negative experience with their free trial as I was charged unexpectedly after forgetting to cancel it.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6

C

Caroline

E-Learning, 1-10 employees

1.0
April 2020

Poor customer service

Pros

I didnt find any positive aspects during my brief interaction with the system.

Cons

My decision not to proceed with the software was influenced by its lack of support for Agile Boards by project limiting its functionality for my requirements.

Rating Distribution

Ease of use

3

Value for money

4

Customer Support

4

Functionality

3

J

Jude

Education Management, 11-50 employees

1.0
April 2020

MAKE SURE YOU CANCEL YOUR TRIAL BEFORE AUTO RENEWAL

Pros

The availability of a free trial was the only positive aspect I noticed.

Cons

I found the software to be a knock off of MS Project with limited functionality and the costs did not seem justified compared to other available project management options.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

3

Functionality

5

T

Thomas

Construction, 1-10 employees

4.0
April 2020

Bad Customer Service

Pros

The software was userfriendly and had a positive working experience.

Cons

However my interaction with customer service was extremely disappointing. I had difficulty getting in touch with them and they did not honor their commitments.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

J

Justin

Higher Education, 101-500 employees

5.0
April 2020

ProjectManager.com for Collaboration and Planning

Pros

I found the softwares interface simple and intuitive which is crucial for convincing colleagues to use it for collaboration and planning.

Cons

My only disappointment was that the reports required additional cleanup and formatting which I believe should be more userfriendly for a paid product.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

M

Maxwell

Construction, 1-10 employees

2.0
April 2020

Charged 300 Due to Being 8 Hours Late to Cancel Trial

Pros

While the software seemed functional it didnt meet my specific needs.

Cons

My negative experience came from being charged over 300 due to a slight delay in canceling the trial. The companys approach during the COVID19 situation lacked empathy.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

4

Functionality

5

C

Clay

Construction, 1-10 employees

1.0
April 2020

Absolute Scam

Pros

Regrettably there were no positives to be found and my experience was marked by disappointment and a sense of being scammed.

Cons

This software provider engaged in questionable practices particularly their handling of free trials and customer interactions which led to significant charges.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

3

Functionality

3

E

Ed

Information Technology and Services, 101-500 employees

4.0
March 2020

Beware Free Trial Scam

Pros

The software offered a blend of traditional project management and agile features.

Cons

However there were limitations such as difficulties in assigning resources effectively. The companys approach to free trials left a lot to be desired.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

M

Maria

Non-Profit Organization Management, 1-10 employees

3.0
February 2020

Not For Small Business

Pros

Unfortunately the softwares pricing was too expensive to find any positive aspects.

Cons

The lack of a notforprofit rate and the overall cost made it impractical for small offices. Free alternatives like Outlook seemed to offer better project management capabilities.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

6

S

Stephana

Retail, 11-50 employees

1.0
February 2020

BE CAREFUL PUTTING CC INFO IN FOR FREE TRIAL

Pros

My initial experience with the software was not positive due to concerns related to honesty in business practices.

Cons

There was a lack of transparency during the free trial with hidden terms leading to unexpected charges. The administrations handling of these issues was questionable.

Rating Distribution

Ease of use

3

Value for money

5

Customer Support

4

Functionality

4

A

Austin

Construction, 11-50 employees

3.0
January 2020

Survey 1122020

Pros

I havent fully explored the software yet as my experience has primarily involved working with Gantt charts. Im still learning its features and capabilities.

Cons

Printing Gantt charts legibly has been a challenge and it takes considerable trial and error to achieve the desired output. The softwares performance in this regard needs improvement.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

A

Andy

Publishing, 1-10 employees

5.0
December 2019

A Great Task Manager for Small Teams

Pros

ProjectManager.com effectively assists in managing time and tasks especially when onboarding new team members and setting performance expectations.

Cons

While the software is functional there are limitations in terms of report customization and forecasts. More comprehensive features in these areas would be appreciated.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

A

April

Architecture & Planning, 1-10 employees

1.0
December 2019

Terrible business practices complete thieves

Pros

My experience with the software started with a free trial but it quickly became apparent that it wasnt a good fit for my company. I was expecting support during this evaluation period.

Cons

Unfortunately I received no support despite my attempts to reach out. This led to continued charges even though I had made the decision to cancel. I found this to be a fraudulent business practice and initiated a complaint with the Consumer Financial Bureau.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

3

Functionality

4

A

Anonymous

Not specified, 11-50 employees

1.0
December 2019

WARNING

Pros

Regrettably there were no positive aspects to my interaction with this company and I quickly became aware of their manipulative practices.

Cons

This company lured me in with a 30day free trial but the terms and conditions were designed to charge me for an entire year. It was impossible to implement the software within the short trial period and their practices were misleading and unethical.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

4

Functionality

3

Y

Yousif

Construction, 11-50 employees

5.0
November 2019

My experience

Pros

Im satisfied with my experience with the software. It was userfriendly and provided the basic scheduling capabilities I needed for my projects.

Cons

My usage of the software was limited to basic project scheduling and I didnt delve into more advanced features.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

D

Daniel

Building Materials, 500+ employees

3.0
November 2019

Reporting

Pros

The softwares combination of list board and Gantt features in one tool is a positive aspect.

Cons

However there were limitations in printing especially when it came to the legibility of Gantt charts. The need for manual adjustments and workarounds was a drawback.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

6

G

George

Design, 1-10 employees

3.0
October 2019

My problem was more with the customer service than the product itself

Pros

The software offered great features but my main concern was with the cost and the companys approach to the free trial.

Cons

The cost seemed high for the value provided and I had issues with the free trial terms. Canceling the trial was not straightforward which led to unexpected charges.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

6

S

Stacy

Government Administration, 500+ employees

4.0
October 2019

ProjectManager.com in Government

Pros

The softwares reporting feature was a highlight allowing for customization and easy export into Excel enhancing userfriendliness.

Cons

However I wished for more automated date population features as it would have streamlined the usage of the software in a government context.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

D

Daria

Research, 11-50 employees

5.0
October 2019

Review

Pros

My experience with the software has been efficient and easy to use. It enables me to track tasks effectively both as part of my job and for ad hoc needs.

Cons

I havent encountered any significant drawbacks as Ive only been using the software for a short period.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

A

Ashley

Market Research, 500+ employees

4.0
October 2019

Daily User

Pros

The software is fairly easy to use and avoids excessive visual distractions making it a functional choice.

Cons

However I experienced slow performance and load times which could be improved.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8