Information Technology and Services, 51-100 employees
Less than a year
“Easy to use and well-integrated solution”
Pros
I found ProjectWorks UI easy to navigate, with robust project budget tracking and seamless integration with Jira.
Cons
The method of adding multiple records for the same task on the same date could be refined.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Information Technology and Services, 51-100 employees
Less than 6 months
“Great project management tool, great experience!”
Pros
My experience with ProjectWorks has been positive from day one. Not only is ProjectWorks a great project management solution with powerful features, but the collaboration with the support team has also been excellent, we have customized the tool to fit our business needs since the rollout and I am sure there is more to come.
Cons
Projectworks allows project managers to create schedules using timecodes, which is highly appreciated. It would be even better if the resourcing and scheduling functionalities were integrated to minimize redundancy. Recently, an integration was released allowing team members to record time through Azure DevOps work items. We have requested further integration to improve Sprint performance and time recording efficiency.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Construction, 11-50 employees
More than a year
“Terrific Software”
Pros
I love how I can easily track both time and project progress. Invoicing is straightforward and efficient.
Cons
Unfortunately, it does not integrate with MYOB AO, so I can not produce Statements of Account.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Construction, 51-100 employees
More than a year
“Good overall experience”
Pros
The accessibility and user-friendliness of ProjectWorks made learning it a breeze.
Cons
It is currently not possible to attach multiple projects or photos to the same expense in Projectworks.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Airlines/Aviation, 11-50 employees
More than a year
“Aviation Projects”
Pros
It is effortless to align with our business and capture relevant productivity data fields.
Cons
Their custom dashboards and reports seem to be unavailable in the reporting functionality.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Management Consulting, 51-100 employees
Less than a year
“Awesome PM Tool!”
Pros
ProjectWorks covers all bases, from forecasting and resourcing to budget control and invoicing.
Cons
Additional reporting metrics and progress-tracking tools would be beneficial.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Civil Engineering, 51-100 employees
Less than 6 months
“Projectworks - New User”
Pros
As we are in the early stages of deployment, it is challenging to provide a detailed breakdown of what we find most useful with this software.
Cons
The initial data migration did not go as smoothly as expected, but the Projectworks team has been diligently resolving any discrepancies.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 11-50 employees
More than a year
“Built for Software Development companies!”
Pros
Using ProjectWorks felt like having a platform tailor-made for our needs, with its logical workflow and intuitive interface.
Cons
Dashboards in Projectworks are getting better over time, promising an incredible experience once fully developed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Information Technology and Services, 11-50 employees
Less than 6 months
“Software by force”
Pros
I appreciate the granularity options for timesheet entries.
Cons
Improvements in keyboard navigation and accessibility features are needed for this app.
Rating Distribution
Ease of use
5
Value for money
8
Customer Support
10
Functionality
10
Computer Software, 11-50 employees
Less than 6 months
“Time management made easy”
Pros
It is easy to use, integrates seamlessly with Chrome Browser, and offers plugins to track time spent on tasks.
Cons
I honestly can not think of any cons regarding this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Construction, 51-100 employees
More than a year
“Projectworks is easy to use, beautifully configured and the service is fantastic”
Pros
ProjectWorks includes all the necessary features logically configured, making migration a breeze.
Cons
Integrating the leave function with payroll products and improving compatibility with Xero could enhance Projectworks' functionality.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Civil Engineering, 11-50 employees
Less than a year
“Great Software & Support”
Pros
Implementation was a breeze, and our staff finds it straightforward to use. The customer support services are fantastic.
Cons
Not all reports are currently exportable, but I have been assured that this will be addressed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Management Consulting, 11-50 employees
More than a year
“Intuitive, easy to use software”
Pros
The budgeting, forecasting, and invoicing flexibility features are well-designed and very intuitive. We can efficiently manage all our projects.
Cons
The software lacks the ability to upload purchase orders, which would be a valuable addition.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Computer Software, 11-50 employees
Less than 6 months
“A powerful service to help manage product/projects”
Pros
Their team assisted us in onboarding, and since setup, our ability to monitor and manage resources, projects, and budgets has dramatically improved.
Cons
This service offers a wealth of features, which can take some time to fully grasp. Thankfully, the Projectworks team is always quick to respond to any inquiries.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Architecture & Planning, 51-100 employees
Less than a year
“Well structured projects management tool system”
Pros
While I might not be the most qualified to review this app, I found it straightforward for managing timesheets and time. Project navigation is easy, and the resourcing tab aids in forecasting projects well in advance.
Cons
Rectifying mistakes in the timesheet tab can be a bit cumbersome initially, but it becomes easier with practice.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Architecture & Planning, 11-50 employees
Less than a year
“ProjectWorks - a One-Stop Shop”
Pros
ProjectWorks is a robust project management system, and we are delighted we switched to this platform. We are particularly impressed with the forecasting and resourcing features. The SQL back-end enables us to extract any report we need, which is incredibly useful.
Cons
Our need for various layout options in client invoicing for Xero was met with an excellent workaround from ProjectWorks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Professional Training & Coaching, 1-10 employees
Less than a year
“Easy to learn! Can't wait for more features!”
Pros
Viewing current and projected margins has been wonderful, and being able to see forecasted income helps us strategically plan our next steps for further growth.
Cons
Despite the good integration with Xero, we initially encountered issues syncing employee rate cards, leading to complications with leave accruals
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Management Consulting, 51-100 employees
Less than a year
“Easy to use software that gives us much more visiblity.”
Pros
It stands out for its simplicity, intuitive interface, and real-time metrics accessibility. The support team's responsiveness adds to its appeal.
Cons
Although progress has been made in reporting, it still requires strong technical skills. It would be helpful to present metrics in different formats, especially for management, without relying heavily on technical proficiency.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Management Consulting, 51-100 employees
More than a year
“Great Product, Great Team”
Pros
It provides project-level profitability, margin, and utilization tracking, as well as invoicing and expense management.
Cons
I am seeking better reporting and dashboarding capabilities for multiple entities and divisions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Management Consulting, 11-50 employees
More than a year
“A rare personalised experience with an off-the-shelf package”
Pros
The personalized support during implementation and the intuitiveness of ProjectWorks features greatly impressed me.
Cons
Like any off-the-shelf software, we have had to implement workarounds to customize Projectworks for our reporting needs. With time and Projectworks' responsiveness to feedback, we hope these workarounds will become unnecessary.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
