Total 93 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

69%

4

Stars

29%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

R
Rebecca

Architecture & Planning, 11-50 employees

Less than 6 months

5.0

So far so good!

Pros

I enjoy using ProjectWorks because of its layout. I find it easy to locate items intuitively, and I highly appreciate the onboarding process ProjectWorks provides.

Cons

It would be helpful to have the ability to update time entries without having to delete the entire entry.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

M
Maxwell

Civil Engineering, 11-50 employees

Less than a year

5.0

Great Service

Pros

It is incredibly easy to use and allows tracking time to the minute all day.

Cons

The initial setup process was time-consuming, and each job had to be individually added and updated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V
Vindya

Information Technology and Services, 51-100 employees

Less than a year

5.0

Easy to use

Pros

This software is user-friendly and aids in tracking hours.

Cons

I have no con.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Michael

Computer Software, 51-100 employees

More than a year

5.0

Well designed and flexible project management platform

Pros

I receive excellent support and client service. The features are smart, and the flexibility is superb.

Cons

While the documentation could use some improvement, adding cost budgeting would be a valuable enhancement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jeannette

Civil Engineering, 11-50 employees

Less than 6 months

5.0

ProjectWorks - management tool

Pros

Over the past 3 months, I have been using ProjectWorks, and it is impressively designed. The insights we can generate now prepare us well for our future in terms of resourcing, project management, and financial planning.

Cons

The support we have received from the ProjectWorks team has truly facilitated our transition to this new system.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

L
Lydia

Information Technology and Services, 11-50 employees

Less than a year

5.0

Great Product!

Pros

The resourcing functionality in ProjectWorks is fantastic. It is effortless to use and engaging. The project management team updates it regularly, making our lives much easier.

Cons

We are eagerly awaiting Projectworks' implementation of purchase orders and planned expenses against projects, as well as the development of invoices showing hours multiplied by rates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 51-100 employees

More than a year

5.0

Great User Interface and Functionality

Pros

ProjectWorks simplifies project setup, time tracking, and reporting, making it easier to manage tasks efficiently.

Cons

The search function lacks filters, leading to an overwhelming number of results.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

W
Warren

Information Technology and Services, 51-100 employees

Less than 6 months

5.0

Projectworks for Sales

Pros

It is effortless to track a project's progress, billing status, remaining tasks, and potential extensions or further work with the client. It is also easy to see which team members are working on the project and their skill sets.

Cons

The software's versatility in providing information and results can sometimes feel overwhelming.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

B
Brayden

Government Administration, 11-50 employees

Less than a year

4.0

A simple but user friendly Project Management solution

Pros

I am impressed by the simplicity of overlays and menus. The accessibility for support while using the program has been outstanding.

Cons

I need the time entries screen to show the in and out rate specifically for my company.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

N
Nick

Construction, 51-100 employees

Less than a year

5.0

Projectworks review

Pros

Using this program is very easy for me and it predicts what I need.

Cons

All the functions I have utilized are well-executed and nicely designed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Charlie

Environmental Services, 11-50 employees

Less than a year

5.0

Great system

Pros

It handles everything our medium-sized consulting firm of 50 people requires. The interface is intuitive, clean, and the help is very responsive.

Cons

I honestly can not pinpoint any major downsides; the system is functioning seamlessly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NF
Nicholas F

Information Technology and Services, 51-100 employees

Less than a year

4.0

Staying on track

Pros

I can make our time tracking as detailed as we want.

Cons

Personally, I find it somewhat laborious to create multiple time codes.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

R
Ryan

Venture Capital & Private Equity, 11-50 employees

More than a year

5.0

Fantastic tool to keep projects on track

Pros

ProjectWorks is incredibly helpful in tracking time among our team members to identify projects needing attention. It's been easy for our entire team to use.

Cons

I have no complaints about the product. It would be beneficial to have a desktop feature for convenient time logging, but overall, everything else is fantastic.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Katerina

Management Consulting, 101-500 employees

More than a year

4.0

PW Review

Pros

I find it easy to use, especially when it comes to logging expenses and leave.

Cons

Sometimes, the mobile application does not operate smoothly.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

8

G
Greg

Information Technology and Services, 51-100 employees

More than a year

5.0

Easy to Use/High Value

Pros

Using PW, our consultants can log time effortlessly, with necessary restrictions like comments and hour limits. The resourcing tools are also top-notch, aiding in revenue forecasting and cashflow.

Cons

With so many features, I sometimes feel overwhelmed when setting them up.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P
Paul

Defense & Space, 11-50 employees

More than a year

5.0

Projectworks for SMEs

Pros

The visuals are excellent, and it is clear the team understands business needs. Whether you are a basic user or a director, it is easy to understand and use.

Cons

Although minor, a countdown of staff leave allowances would be useful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M
Malvin

Architecture & Planning, 11-50 employees

Less than 6 months

3.0

One stop shop

Pros

I enjoy working with Timecodes and Resourcing.

Cons

My least favorite aspect is the staff assignment because there is room for improvement.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

C
Cassandra

Information Technology and Services, 11-50 employees

More than a year

5.0

Inexpensive alternative to the pricey, comlicated tools

Pros

It is so intuitive and logical to use. Plus, there are frequent releases with improvements.

Cons

It excels at resourcing and reporting. However, tracking project progress requires a project management solution like MSProject.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anne

Architecture & Planning, 1-10 employees

More than a year

5.0

Worth It!

Pros

I can not stress enough how much we love the ease of use and setup. Customer service is always there to help with any questions.

Cons

we are completely satisfied with this software and can't find any drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Daniel

Civil Engineering, 11-50 employees

Less than 6 months

5.0

Easy to use project cost and resource management system

Pros

The onboarding process was flawless with responsive support and customization before going live. The interface is incredibly intuitive, and the integration between forecasting and invoicing streamlines the entire workflow.

Cons

I wish there was a one-page report format to display all staff against resourced projects.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7