Rebecca
Architecture, 11-50 employees
Less than 6 months
“So far so good!”
Pros
I enjoy using ProjectWorks because of its layout. I find it easy to locate items intuitively, and I highly appreciate the onboarding process ProjectWorks provides.
Cons
It would be helpful to have the ability to update time entries without having to delete the entire entry.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Maxwell
Construction, 11-50 employees
Less than a year
“Great Service”
Pros
It is incredibly easy to use and allows tracking time to the minute all day.
Cons
The initial setup process was time-consuming, and each job had to be individually added and updated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vindya
IT, 51-100 employees
Less than a year
“Easy to use”
Pros
This software is user-friendly and aids in tracking hours.
Cons
I have no con.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
IT, 51-100 employees
More than a year
“Well designed and flexible project management platform”
Pros
I receive excellent support and client service. The features are smart, and the flexibility is superb.
Cons
While the documentation could use some improvement, adding cost budgeting would be a valuable enhancement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeannette
Construction, 11-50 employees
Less than 6 months
“ProjectWorks - management tool”
Pros
Over the past 3 months, I have been using ProjectWorks, and it is impressively designed. The insights we can generate now prepare us well for our future in terms of resourcing, project management, and financial planning.
Cons
The support we have received from the ProjectWorks team has truly facilitated our transition to this new system.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Lydia
IT, 11-50 employees
Less than a year
“Great Product!”
Pros
The resourcing functionality in ProjectWorks is fantastic. It is effortless to use and engaging. The project management team updates it regularly, making our lives much easier.
Cons
We are eagerly awaiting Projectworks' implementation of purchase orders and planned expenses against projects, as well as the development of invoices showing hours multiplied by rates.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
More than a year
“Great User Interface and Functionality”
Pros
ProjectWorks simplifies project setup, time tracking, and reporting, making it easier to manage tasks efficiently.
Cons
The search function lacks filters, leading to an overwhelming number of results.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Warren
IT, 51-100 employees
Less than 6 months
“Projectworks for Sales”
Pros
It is effortless to track a project's progress, billing status, remaining tasks, and potential extensions or further work with the client. It is also easy to see which team members are working on the project and their skill sets.
Cons
The software's versatility in providing information and results can sometimes feel overwhelming.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Brayden
E-learning, 11-50 employees
Less than a year
“A simple but user friendly Project Management solution”
Pros
I am impressed by the simplicity of overlays and menus. The accessibility for support while using the program has been outstanding.
Cons
I need the time entries screen to show the in and out rate specifically for my company.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Nick
Construction, 51-100 employees
Less than a year
“Projectworks review”
Pros
Using this program is very easy for me and it predicts what I need.
Cons
All the functions I have utilized are well-executed and nicely designed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Charlie
Construction, 11-50 employees
Less than a year
“Great system”
Pros
It handles everything our medium-sized consulting firm of 50 people requires. The interface is intuitive, clean, and the help is very responsive.
Cons
I honestly can not pinpoint any major downsides; the system is functioning seamlessly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicholas F
IT, 51-100 employees
Less than a year
“Staying on track”
Pros
I can make our time tracking as detailed as we want.
Cons
Personally, I find it somewhat laborious to create multiple time codes.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Ryan
Marketing, 11-50 employees
More than a year
“Fantastic tool to keep projects on track”
Pros
ProjectWorks is incredibly helpful in tracking time among our team members to identify projects needing attention. It's been easy for our entire team to use.
Cons
I have no complaints about the product. It would be beneficial to have a desktop feature for convenient time logging, but overall, everything else is fantastic.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Katerina
Consultants, 101-500 employees
More than a year
“PW Review”
Pros
I find it easy to use, especially when it comes to logging expenses and leave.
Cons
Sometimes, the mobile application does not operate smoothly.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
8
Greg
IT, 51-100 employees
More than a year
“Easy to Use/High Value”
Pros
Using PW, our consultants can log time effortlessly, with necessary restrictions like comments and hour limits. The resourcing tools are also top-notch, aiding in revenue forecasting and cashflow.
Cons
With so many features, I sometimes feel overwhelmed when setting them up.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paul
Legal, 11-50 employees
More than a year
“Projectworks for SMEs”
Pros
The visuals are excellent, and it is clear the team understands business needs. Whether you are a basic user or a director, it is easy to understand and use.
Cons
Although minor, a countdown of staff leave allowances would be useful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Malvin
Architecture, 11-50 employees
Less than 6 months
“One stop shop”
Pros
I enjoy working with Timecodes and Resourcing.
Cons
My least favorite aspect is the staff assignment because there is room for improvement.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Cassandra
IT, 11-50 employees
More than a year
“Inexpensive alternative to the pricey, comlicated tools”
Pros
It is so intuitive and logical to use. Plus, there are frequent releases with improvements.
Cons
It excels at resourcing and reporting. However, tracking project progress requires a project management solution like MSProject.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anne
Architecture, 1-10 employees
More than a year
“Worth It!”
Pros
I can not stress enough how much we love the ease of use and setup. Customer service is always there to help with any questions.
Cons
we are completely satisfied with this software and can't find any drawbacks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Daniel
Construction, 11-50 employees
Less than 6 months
“Easy to use project cost and resource management system”
Pros
The onboarding process was flawless with responsive support and customization before going live. The interface is incredibly intuitive, and the integration between forecasting and invoicing streamlines the entire workflow.
Cons
I wish there was a one-page report format to display all staff against resourced projects.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7