Food Production, 101-500 employees
“A customizable solution”
Pros
QT9 proves to be an efficient and compact software, adaptable to the specific requirements of any business. Its user access and admin controls are extensive and user-friendly. The variety of modules and workflows, though initially daunting to implement, offer substantial rewards as they enable the software to generate and monitor a wide range of data.
Cons
The implementation phase posed some challenges. While we received support from the developer and the implementation team, the training seminars weren't as helpful as exploring the system's capabilities in the sandbox environment. And there is room for improvement in enhancing the training seminars.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 1-10 employees
“Better than my expectations”
Pros
What stands out the most is the extensive range of features and its user-friendly nature. It enables efficient project management while also allowing real-time tracking of regulatory compliance, all while maintaining a paperless quality system.
Cons
For those unfamiliar with the system, there might be a somewhat steep learning curve during the initial stages.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 1-10 employees
“Has some cool features”
Pros
The system offers the flexibility to tailor it to unique needs and can accommodate organizations of all sizes. Moreover, it is incredibly user-friendly, making it accessible to a wide range of users.
Cons
The initial setup might seem daunting to some users.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
7
Biotechnology, 51-100 employees
“Didnt work for us”
Pros
Although my usage of the system is minimal as it is being phased out, it struggled to meet our business needs and initially lacked a user-friendly interface.
Cons
The system did not align with our business requirements and lacked user-friendliness upon first use.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
3
Functionality
5
Biotechnology, 51-100 employees
“its a great product”
Pros
The software efficiently stores documents and information while offering a powerful storage system. It also streamlines the tracking of various QMS functions in one centralized location.
Cons
The change control process within the software is complicated and challenging to manage.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Telecommunications, 500+ employees
“An amazing tool”
Pros
Overall, the experience has been outstanding. QT9 provides excellent customer service and easy-to-use modules, which enhance workflow efficiency.
Cons
While there are some minor nuances with certain modules, they do not significantly impact the overall ease of use. And, some modules offer more customization options than others.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10