Total 6 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

17%

3

Stars

33%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

D

Dexter

Food Production, 101-500 employees

5.0
August 2023

A customizable solution

Pros

QT9 proves to be an efficient and compact software, adaptable to the specific requirements of any business. Its user access and admin controls are extensive and user-friendly. The variety of modules and workflows, though initially daunting to implement, offer substantial rewards as they enable the software to generate and monitor a wide range of data.

Cons

The implementation phase posed some challenges. While we received support from the developer and the implementation team, the training seminars weren't as helpful as exploring the system's capabilities in the sandbox environment. And there is room for improvement in enhancing the training seminars.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

LilianaSofia

Information Technology and Services, 1-10 employees

5.0
July 2023

Better than my expectations

Pros

What stands out the most is the extensive range of features and its user-friendly nature. It enables efficient project management while also allowing real-time tracking of regulatory compliance, all while maintaining a paperless quality system.

Cons

For those unfamiliar with the system, there might be a somewhat steep learning curve during the initial stages.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kristian

Computer Software, 1-10 employees

3.0
April 2023

Has some cool features

Pros

The system offers the flexibility to tailor it to unique needs and can accommodate organizations of all sizes. Moreover, it is incredibly user-friendly, making it accessible to a wide range of users.

Cons

The initial setup might seem daunting to some users.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

7

D

Donna

Biotechnology, 51-100 employees

3.0
October 2022

Didnt work for us

Pros

Although my usage of the system is minimal as it is being phased out, it struggled to meet our business needs and initially lacked a user-friendly interface.

Cons

The system did not align with our business requirements and lacked user-friendliness upon first use.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

3

Functionality

5

J

Jason

Biotechnology, 51-100 employees

4.0
October 2022

its a great product

Pros

The software efficiently stores documents and information while offering a powerful storage system. It also streamlines the tracking of various QMS functions in one centralized location.

Cons

The change control process within the software is complicated and challenging to manage.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Caylin

Telecommunications, 500+ employees

5.0
September 2022

An amazing tool

Pros

Overall, the experience has been outstanding. QT9 provides excellent customer service and easy-to-use modules, which enhance workflow efficiency.

Cons

While there are some minor nuances with certain modules, they do not significantly impact the overall ease of use. And, some modules offer more customization options than others.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10