Replicon Software

Replicon Software Reviews

Claimed

Claimed

Total 427 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

69%

4

Stars

25%

3

Stars

5%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

G
Giorgia

Entertainment, 11-50 employees

Less than 6 months

5.0

“Very good tool to track hours correctly”

Pros

Enables the recording of data and collection of information related to vacation, sickness, and related areas.

Cons

Tracking based on actual hours makes it slightly more challenging when projects involve fixed amounts instead of per-hour accounting.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 1-10 employees

More than a year

5.0

“Full-featured and user-friendly timesheet system”

Pros

The user interface is polished and user-friendly, featuring helpful functionalities like copying tasks and hours from the previous timesheet. Customization options for the administrator allow tailoring Replicon to the company's needs, with powerful reports, SSO, and useful email notifications. Online support is competent and responsive.

Cons

The administrator interface is somewhat confusing with numerous tabs at various levels, and it's not always clear where to obtain needed information. Timesheet validation rules are limited and can't be copied/cloned.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

A
Angela

E-Learning, 1-10 employees

Less than 6 months

5.0

“Replicon review”

Pros

Generally easy to use. The accessibility of clocking in and out when needed and a readable timesheet are appreciated.

Cons

Editing common errors can be difficult, and logging in every time for simple tasks is cumbersome. The ability to keep time and submit hours without clocking in and out is desired.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

I
Irma

Government Relations, 11-50 employees

Less than 6 months

5.0

“Efficient”

Pros

Outstanding customer service, with a friendly and professional representative guiding through issues and ensuring satisfaction.

Cons

There's nothing to dislike; initial unfamiliarity has turned into an appreciation for the software's efficiency.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 11-50 employees

More than a year

5.0

“Timesheet review”

Pros

Users can submit time against multiple projects and labor categories, track paid time off, and receive very good technical support.

Cons

Reporting capability is a bit confusing, possibly due to using a new version with different reports.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

C
CINDY

Biotechnology, 51-100 employees

More than a year

5.0

“Best time attendance software”

Pros

The support team is always available to assist, especially during company growth and changes. No long hold times, and changes can often be made promptly.

Cons

I can't think of anything; I would definitely purchase this again.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

J
Justine

Non-Profit Organization Management, 51-100 employees

More than a year

5.0

“Awesome!”

Pros

The ability to book time against specific projects and run reports is a key feature.

Cons

There's nothing to complain about; it's all positive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A
Anonymous

Not Specified, 51-100 employees

More than a year

5.0

“Replicon Review - March 2019”

Pros

Countless functionalities and a great reporting feature make this software versatile. It's easy to catch on and find new functions for the team.

Cons

Some processes aren't intuitive, requiring assistance from the support line. However, they have always been helpful.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A
Aina

Non-Profit Organization Management, 500+ employees

More than a year

5.0

“Replicon feedback”

Pros

Helps track staff timesheets for projects, superior to manual methods. Retrieving historical data and running reports by project and activity are valuable features.

Cons

Limited reporting capabilities are disliked. It would be helpful to run reports returning the number of days instead of hours. Additionally, exporting the Payroll page is desired.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

G
Greg

Construction, 11-50 employees

More than a year

5.0

“Good Value”

Pros

User-friendly with good technical support. Questions are always answered.

Cons

No real complaints, but updating project status is slightly cumbersome.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

E
Eileen

Architecture & Planning, 1-10 employees

Less than a year

1.0

“Replicon”

Pros

Easy to implement and with the app, staff can easily track their time.

Cons

Integration has been challenging, with issues since November 2018. Conflicts, lack of system knowledge in the integration team, and a poor online help area have prolonged the process.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

5

Functionality

5

C
Christina

Accounting, 51-100 employees

More than a year

5.0

“Replicon Review”

Pros

The interface is user-friendly, facilitating the tracking of employee time and expenses.

Cons

Formatting reports is somewhat difficult, and I often have to call for assistance.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

G
Giorgia

Entertainment, 11-50 employees

Less than 6 months

5.0

“Very good tool to track hours correctly”

Pros

It facilitates the recording of data and collection of information for vacation, sickness, and related needs.

Cons

All the tracking is based on actual hours, making it slightly more difficult to use the software for projects related to fixed amounts rather than per-hour accounting.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 1-10 employees

More than a year

5.0

“Full-featured and user-friendly timesheet system”

Pros

The polished and user-friendly interface, along with helpful functionalities like copying tasks and hours from previous timesheets, contributes to efficient time tracking. Extensive customization options for administrators, powerful reports, and useful features like SSO and email notifications enhance its utility. Competent and responsive online support ensures quick resolution of requests.

Cons

The administrator interface is somewhat confusing, with numerous tabs at different levels. It is not always clear where to obtain the needed information. Timesheet validation rules are quite limited; they cannot be copied or cloned, requiring tricky workarounds when using multiple timesheet templates.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

A
Adam

Construction, 11-50 employees

More than a year

5.0

“Business Manager”

Pros

Noteworthy ease of use and excellent support from a sensational team.

Cons

Despite offshore support and time differences, effective management has been achieved.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

A
Angela

E-Learning, 1-10 employees

Less than 6 months

5.0

“Replicon review”

Pros

Generally easy to use, appreciating the accessibility of clocking in and out as needed, and the readability of the timesheet.

Cons

Editing common errors, such as double-clicking when opening the computer or app, is impossible. It can be challenging to log in every time just to check an email within a short time frame without clocking in and out. I prefer the ability to keep track of time and submit hours without clocking in and out. I was able to accomplish more before having to use replicon.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

I
Irma

Government Relations, 11-50 employees

Less than 6 months

5.0

“Efficient”

Pros

Exceptional customer service, with a friendly and professional representative guiding through issues and ensuring satisfaction before concluding the chat.

Cons

Initially, there is nothing I dislike about the software. The more I use the program, the more I appreciate its efficiency.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

A
Anonymous

Not Specified, 11-50 employees

More than a year

5.0

“Timesheet review”

Pros

Users can submit time against multiple projects and labor categories, track paid time off throughout the year, and benefit from excellent technical support with minimal wait times.

Cons

The reporting capability is a bit confusing, but this may be due to our use of a new version with different reports.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

C
CINDY

Biotechnology, 51-100 employees

More than a year

5.0

“Best time attendance software”

Pros

Responsive support, especially valuable for a growing company dealing with frequent changes. Quick resolution without long hold times.

Cons

I can't think of anything; I would definitely purchase this again.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

J
Justine

Non-Profit Organization Management, 51-100 employees

More than a year

5.0

“Awesome!”

Pros

The software allows the ability to book time against specific projects and run reports.

Cons

I can't think of anything negative; everything is good.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10