Total 436 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

68%

4

Stars

25%

3

Stars

5%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

C
Christina

Accounting, 51-100 employees

More than a year

5.0

Replicon Review

Pros

The interface is user-friendly, facilitating the tracking of employee time and expenses.

Cons

Formatting reports is somewhat difficult, and I often have to call for assistance.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

G
Giorgia

Entertainment, 11-50 employees

Less than 6 months

5.0

Very good tool to track hours correctly

Pros

It facilitates the recording of data and collection of information for vacation, sickness, and related needs.

Cons

All the tracking is based on actual hours, making it slightly more difficult to use the software for projects related to fixed amounts rather than per-hour accounting.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 1-10 employees

More than a year

5.0

Full-featured and user-friendly timesheet system

Pros

The polished and user-friendly interface, along with helpful functionalities like copying tasks and hours from previous timesheets, contributes to efficient time tracking. Extensive customization options for administrators, powerful reports, and useful features like SSO and email notifications enhance its utility. Competent and responsive online support ensures quick resolution of requests.

Cons

The administrator interface is somewhat confusing, with numerous tabs at different levels. It is not always clear where to obtain the needed information. Timesheet validation rules are quite limited; they cannot be copied or cloned, requiring tricky workarounds when using multiple timesheet templates.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

A
Adam

Construction, 11-50 employees

More than a year

5.0

Business Manager

Pros

Noteworthy ease of use and excellent support from a sensational team.

Cons

Despite offshore support and time differences, effective management has been achieved.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

A
Angela

E-Learning, 1-10 employees

Less than 6 months

5.0

Replicon review

Pros

Generally easy to use, appreciating the accessibility of clocking in and out as needed, and the readability of the timesheet.

Cons

Editing common errors, such as double-clicking when opening the computer or app, is impossible. It can be challenging to log in every time just to check an email within a short time frame without clocking in and out. I prefer the ability to keep track of time and submit hours without clocking in and out. I was able to accomplish more before having to use replicon.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 500+ employees

Less than a year

5.0

Ease of use

Pros

A swift login process and simplicity in applying for leave or checking pending vacations.

Cons

The updating between the company's data is a bit lengthy.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

I
Irma

Government Relations, 11-50 employees

Less than 6 months

5.0

Efficient

Pros

Exceptional customer service, with a friendly and professional representative guiding through issues and ensuring satisfaction before concluding the chat.

Cons

Initially, there is nothing I dislike about the software. The more I use the program, the more I appreciate its efficiency.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

A
Anonymous

Not Specified, 11-50 employees

More than a year

5.0

Timesheet review

Pros

Users can submit time against multiple projects and labor categories, track paid time off throughout the year, and benefit from excellent technical support with minimal wait times.

Cons

The reporting capability is a bit confusing, but this may be due to our use of a new version with different reports.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

C
CINDY

Biotechnology, 51-100 employees

More than a year

5.0

Best time attendance software

Pros

Responsive support, especially valuable for a growing company dealing with frequent changes. Quick resolution without long hold times.

Cons

I can't think of anything; I would definitely purchase this again.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

J
Justine

Non-Profit Organization Management, 51-100 employees

More than a year

5.0

Awesome!

Pros

The software allows the ability to book time against specific projects and run reports.

Cons

I can't think of anything negative; everything is good.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 51-100 employees

More than a year

5.0

Replicon Review - March 2019

Pros

Countless functionalities and excellent reporting features make this software versatile and easy to catch on to, even for new users.

Cons

Some processes are not exactly intuitive, and I have reached out to the support line for a few things that I couldn't figure out. However, they have always been very helpful.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A
Aina

Non-Profit Organization Management, 500+ employees

More than a year

5.0

Replicon feedback

Pros

Beneficial for tracking staff timesheets in projects, surpassing manual methods. Retrieving historical data and running reports by project and activity is also very helpful.

Cons

I just don't like that the reporting is limited. It would have been helpful to run a report returning the number of days instead of hours. Additionally, it would be great to be able to export the Payroll page directly. We can filter and search on the Payroll page, but it would be great to export what we see there instead of going to the report again.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

G
Greg

Construction, 11-50 employees

More than a year

5.0

Good Value

Pros

User-friendly with reliable technical support, ensuring prompt answers to questions.

Cons

I have no major complaints, except that it is a tad cumbersome to update project status.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

E
Eileen

Architecture & Planning, 1-10 employees

Less than a year

1.0

Replicon

Pros

The implementation appears to be straightforward, and the app makes it easy for staff to track their time.

Cons

Integration has been a challenging experience. We have been at it since November 2018, and we are still not live at the end of March 2019. It didn't work with our QB software system. The "integration" team was not knowledgeable about their own system. We constantly get conflicting direction depending on who we are talking to. They have no manuals, and their online help area is horrible and can send you in a loop with no answers. We have literally spent hundreds of hours working on a program that should have been easily integrated.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

6

Functionality

5

D
Dharanidhar

Computer Hardware, 500+ employees

More than a year

5.0

Great tool to fill timesheets

Pros

Everything about the tool is great, and it's easy to use.

Cons

There is nothing I dislike; everything functions well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Aleksandra

Marketing and Advertising, 11-50 employees

More than a year

5.0

Feedback Replicon

Pros

A user-friendly platform with numerous functionalities.

Cons

Specific requests on our end are sometimes not tailored to our needs, but overall, it suits our requirements.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

B
Bill

Mental Health Care, 51-100 employees

More than a year

5.0

Time Keeping

Pros

This product is easy to use, simple to set up, and maintain users.

Cons

An update to the software allowing settings for controlling mobile devices, restricting users from logging on in places other than the workplace, would be appreciated.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

A
Ashley

Consumer Services, 1-10 employees

More than a year

5.0

Takes Some Getting Used To

Pros

It's easy to make time entries for multiple clients simultaneously.

Cons

Generating and customizing reports, along with the appearance of certain elements, can be tedious and time-consuming.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 51-100 employees

Less than 6 months

5.0

Customer Service is Excellent

Pros

Replicon meets our needs for easy training and usage. It allows us to run reports showing the profitability of our projects.

Cons

The GPS location is not consistently as accurate as desired, and the phone app may freeze randomly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

M
Mattia

Entertainment, 11-50 employees

Less than a year

5.0

Lot of features and easy to use

Pros

The interface is intuitive, making it easy to monitor expenses, time sheets, and other employee-related activities.

Cons

It is relatively expensive. However, there are no other cons in my opinion.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10