Accounting, 51-100 employees
More than a year
“Replicon Review”
Pros
The interface is user-friendly, facilitating the tracking of employee time and expenses.
Cons
Formatting reports is somewhat difficult, and I often have to call for assistance.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Entertainment, 11-50 employees
Less than 6 months
“Very good tool to track hours correctly”
Pros
It facilitates the recording of data and collection of information for vacation, sickness, and related needs.
Cons
All the tracking is based on actual hours, making it slightly more difficult to use the software for projects related to fixed amounts rather than per-hour accounting.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Not Specified, 1-10 employees
More than a year
“Full-featured and user-friendly timesheet system”
Pros
The polished and user-friendly interface, along with helpful functionalities like copying tasks and hours from previous timesheets, contributes to efficient time tracking. Extensive customization options for administrators, powerful reports, and useful features like SSO and email notifications enhance its utility. Competent and responsive online support ensures quick resolution of requests.
Cons
The administrator interface is somewhat confusing, with numerous tabs at different levels. It is not always clear where to obtain the needed information. Timesheet validation rules are quite limited; they cannot be copied or cloned, requiring tricky workarounds when using multiple timesheet templates.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Construction, 11-50 employees
More than a year
“Business Manager”
Pros
Noteworthy ease of use and excellent support from a sensational team.
Cons
Despite offshore support and time differences, effective management has been achieved.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
E-Learning, 1-10 employees
Less than 6 months
“Replicon review”
Pros
Generally easy to use, appreciating the accessibility of clocking in and out as needed, and the readability of the timesheet.
Cons
Editing common errors, such as double-clicking when opening the computer or app, is impossible. It can be challenging to log in every time just to check an email within a short time frame without clocking in and out. I prefer the ability to keep track of time and submit hours without clocking in and out. I was able to accomplish more before having to use replicon.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Not Specified, 500+ employees
Less than a year
“Ease of use”
Pros
A swift login process and simplicity in applying for leave or checking pending vacations.
Cons
The updating between the company's data is a bit lengthy.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Government Relations, 11-50 employees
Less than 6 months
“Efficient”
Pros
Exceptional customer service, with a friendly and professional representative guiding through issues and ensuring satisfaction before concluding the chat.
Cons
Initially, there is nothing I dislike about the software. The more I use the program, the more I appreciate its efficiency.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Not Specified, 11-50 employees
More than a year
“Timesheet review”
Pros
Users can submit time against multiple projects and labor categories, track paid time off throughout the year, and benefit from excellent technical support with minimal wait times.
Cons
The reporting capability is a bit confusing, but this may be due to our use of a new version with different reports.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Biotechnology, 51-100 employees
More than a year
“Best time attendance software”
Pros
Responsive support, especially valuable for a growing company dealing with frequent changes. Quick resolution without long hold times.
Cons
I can't think of anything; I would definitely purchase this again.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Non-Profit Organization Management, 51-100 employees
More than a year
“Awesome!”
Pros
The software allows the ability to book time against specific projects and run reports.
Cons
I can't think of anything negative; everything is good.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Not Specified, 51-100 employees
More than a year
“Replicon Review - March 2019”
Pros
Countless functionalities and excellent reporting features make this software versatile and easy to catch on to, even for new users.
Cons
Some processes are not exactly intuitive, and I have reached out to the support line for a few things that I couldn't figure out. However, they have always been very helpful.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Non-Profit Organization Management, 500+ employees
More than a year
“Replicon feedback”
Pros
Beneficial for tracking staff timesheets in projects, surpassing manual methods. Retrieving historical data and running reports by project and activity is also very helpful.
Cons
I just don't like that the reporting is limited. It would have been helpful to run a report returning the number of days instead of hours. Additionally, it would be great to be able to export the Payroll page directly. We can filter and search on the Payroll page, but it would be great to export what we see there instead of going to the report again.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Construction, 11-50 employees
More than a year
“Good Value”
Pros
User-friendly with reliable technical support, ensuring prompt answers to questions.
Cons
I have no major complaints, except that it is a tad cumbersome to update project status.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Architecture & Planning, 1-10 employees
Less than a year
“Replicon”
Pros
The implementation appears to be straightforward, and the app makes it easy for staff to track their time.
Cons
Integration has been a challenging experience. We have been at it since November 2018, and we are still not live at the end of March 2019. It didn't work with our QB software system. The "integration" team was not knowledgeable about their own system. We constantly get conflicting direction depending on who we are talking to. They have no manuals, and their online help area is horrible and can send you in a loop with no answers. We have literally spent hundreds of hours working on a program that should have been easily integrated.
Rating Distribution
Ease of use
5
Value for money
4
Customer Support
6
Functionality
5
Computer Hardware, 500+ employees
More than a year
“Great tool to fill timesheets”
Pros
Everything about the tool is great, and it's easy to use.
Cons
There is nothing I dislike; everything functions well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Marketing and Advertising, 11-50 employees
More than a year
“Feedback Replicon”
Pros
A user-friendly platform with numerous functionalities.
Cons
Specific requests on our end are sometimes not tailored to our needs, but overall, it suits our requirements.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Mental Health Care, 51-100 employees
More than a year
“Time Keeping”
Pros
This product is easy to use, simple to set up, and maintain users.
Cons
An update to the software allowing settings for controlling mobile devices, restricting users from logging on in places other than the workplace, would be appreciated.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Consumer Services, 1-10 employees
More than a year
“Takes Some Getting Used To”
Pros
It's easy to make time entries for multiple clients simultaneously.
Cons
Generating and customizing reports, along with the appearance of certain elements, can be tedious and time-consuming.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Not Specified, 51-100 employees
Less than 6 months
“Customer Service is Excellent”
Pros
Replicon meets our needs for easy training and usage. It allows us to run reports showing the profitability of our projects.
Cons
The GPS location is not consistently as accurate as desired, and the phone app may freeze randomly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Entertainment, 11-50 employees
Less than a year
“Lot of features and easy to use”
Pros
The interface is intuitive, making it easy to monitor expenses, time sheets, and other employee-related activities.
Cons
It is relatively expensive. However, there are no other cons in my opinion.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10