Not Specified, 500+ employees
More than a year
“Personal replicon review”
Pros
Usability drag-and-drop options and mobile device compatibility are noted along with a suggestion for predictive data entry.
Cons
Usability including drag-and-drop options mobility and predictive data entry is highlighted for improvement.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
6
Banking, 500+ employees
More than a year
“Great review”
Pros
Editing already submitted documents is identified as a specific need in certain situations.
Cons
Editing already submitted documents is noted as a need.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Public Policy, 51-100 employees
More than a year
“Just had software upgraded few time saving steps seem to be missing from the old sheets”
Pros
Upgrades especially for approval processes may initially pose challenges but they stabilize over time.
Cons
Understanding new additions especially for approval processes during upgrades takes time to settle in.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
E-Learning, 11-50 employees
More than a year
“Full featured timesheet program”
Pros
While report creation has a learning curve its usefulness is acknowledged once the initial setup is complete.
Cons
Report creation while not initially easy becomes useful once users grasp the process.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Oil & Energy, 11-50 employees
More than a year
“Excellent cloud based timesheet product”
Pros
Tech support assistance in setting up project reporting and the implementation of an electronic signature feature are suggested.
Cons
Tech support assistance for project reporting setup is commended and implementing an electronic signature feature is suggested.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Telecommunications, 51-100 employees
Less than 6 months
“Replicon”
Pros
No issues are reported expressing satisfaction with the system's performance.
Cons
No issues have been encountered with this system.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Staffing and Recruiting, 11-50 employees
More than a year
“Helpful”
Pros
Customizing entries without extensive steps or customer support involvement is identified as a limitation.
Cons
Enhancements for back-end user customization revision or updating with minimal steps without customer support involvement are desired.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
6
Computer Software, 11-50 employees
More than a year
“Problem solved in minutes”
Pros
Adapting to a new system is acknowledged as a matter of time and patience anticipating familiarity over time.
Cons
Adjusting to the new system is acknowledged as requiring time and patience.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Facilities Services, 1-10 employees
Less than a year
“Great Product Great Service”
Pros
The desire for additional payroll features is expressed to enhance the software's capabilities.
Cons
A request for more robust payroll features is expressed.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Philanthropy, 11-50 employees
Free Trial
“A very supportive problem solving experience”
Pros
The phone call system is critiqued for its inconvenience and cost implications during international calls.
Cons
The least favorable aspect is the phone call method preferring direct calls instead of flashing for call-backs especially considering potential international call charges.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Transportation/Trucking/Railroad, 1-10 employees
More than a year
“Replicon - Perfect small business time accounting”
Pros
Non-interface with QuickBooks is highlighted but plans to switch to Xero for accounting mitigate the concern.
Cons
Lack of interface with QuickBooks which will be resolved by transitioning to Xero for accounting is mentioned.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Computer Software, 500+ employees
More than a year
“Hr prospective”
Pros
The absence of file attachments in timeoff for scenarios like maternity or sick leave is noted as a limitation.
Cons
Notable is the absence of file attachments in time-off requests for events like maternity or sickness.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
8
Maritime, 1-10 employees
More than a year
“Replicon”
Pros
The system is exceptionally helpful for our organization offering precise insights into daily and hourly work for each employee across projects. It plays a crucial role in controlling the overall company performance.
Cons
The system we are currently using has no comments or drawbacks; everything operates perfectly.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Accounting, 51-100 employees
More than a year
“After almost 3 years...”
Pros
Appreciation for the cloud-based functionality and collaborative problem-solving with support. The lightweight installation especially with Cloud Clocks on iPads and smartphones is a positive aspect.
Cons
Testing new features proves challenging due to the inability to test various features simultaneously on the same platform.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Not Specified, 51-100 employees
More than a year
“Filing a Time-sheet Made Easy - Thank you Replicon”
Pros
Online support has reached an unparalleled level of excellence ensuring thorough follow-ups to ensure satisfaction. The high-quality customer service extends across phone chat and email as seen in recent experiences with Replicon.
Cons
The support team is dedicated and willing to provide extensive assistance. Improved visibility for the remote desktop utility is desired for better guidance.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Medical Practice, 11-50 employees
More than a year
“Replicon has been great for us”
Pros
The software's user-friendly design and its effective handling of PTOs are notable features.
Cons
There are no particular issues; assistance is readily available when faced with uncertainty about certain tasks.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Management Consulting, 51-100 employees
Less than a year
“Replicon TimeAttend”
Pros
The platform's ease of access Single Sign-On capability and straightforward integration with other data sources are significant advantages.
Cons
Setting up and implementing the software can be intricate due to its high customizability making it challenging to determine the optimal approach.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Not Specified, 51-100 employees
Less than a year
“Easy to use and great customer service response”
Pros
Extremely user-friendly featuring straightforward functions and a clean layout with minimal GUI clutter.
Cons
Suggests optimizing the button layout to consolidate menus and notes the absence of an option for a fixed profile for hour recording to projects.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Accounting, 11-50 employees
More than a year
“Thank you”
Pros
User-friendly with excellent customer service making usage seamless.
Cons
Expresses a desire for autonomy in adding/deleting users within the system.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Information Technology and Services, 11-50 employees
More than a year
“High recommendation for Replicon”
Pros
Appreciation for the software's adaptability to specific needs and prompt support responses when needed.
Cons
No dislikes or concerns are currently identified with the software; it is well-received without identified drawbacks.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
6