Total 436 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

68%

4

Stars

25%

3

Stars

5%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A
Anonymous

Not Specified, 500+ employees

Less than a year

4.0

A Robust Customizable Platform with a Learning Curve

Pros

Commendation for excellent customer support high customization capabilities strong technology and integration with other vendors.

Cons

Custom Change Requests outside normal features may incur expenses and language barriers could be encountered with customer support.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

8

R
Raquel

Legal Services, 500+ employees

More than a year

5.0

Replicon is easy to use and flexible with good support!

Pros

Emphasis on the software's ease of configuration user addition report creation and scheduling capabilities.

Cons

Initial setup and structure were slightly challenging.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0

Great & Easy Software for Small Nonprofit

Pros

Positive feedback on ease of use quick learning curve accommodating both salaried and hourly employees and efficient customer support via chat.

Cons

Time zone issues in the US Virgin Islands with occasional discrepancies fixed by support. Desired features include supervisor review without mandatory timesheet completion and options for salaried employees to log time in/out of the office.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

T
Tihomir

Financial Services, 500+ employees

Less than 6 months

4.0

Keeps you accountable

Pros

Easy installation user-friendly interface and compatibility with mobile devices are noted. Automatic email reports are appreciated.

Cons

Limited room for customization and multiple open timesheets may lead to confusion.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

6

K
Keiichiro

Computer Software, 51-100 employees

Less than 6 months

4.0

Easy understanding Time Management System!

Pros

Users can intuitively operate basic functions without extensive manual reference.

Cons

Customization is often required to align with existing rules necessitating preparation by the user side administrator.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6

A
Anonymous

Not Specified, 11-50 employees

Less than a year

4.0

Intuitive product

Pros

Responsive customer service is acknowledged particularly for valuable assistance during the initial setup.

Cons

Some aspects of invoice parts and user management could be better organized for improved simplicity.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

6

Functionality

8

R
ROBIN

Executive Office, 1-10 employees

Less than 6 months

5.0

Makes Every Customer Feel Valued

Pros

Commendations for ease of use visually appealing interface robust reporting and alignment with the 'time intelligence' branding.

Cons

No negative feedback reported expressing satisfaction with the software and overall experience.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Y
Yazir

Retail, 500+ employees

More than a year

5.0

Well written software

Pros

The software's straightforward nature and precision make it hard to identify significant flaws.

Cons

There are minimal drawbacks to this straightforward software; it remains easy and precise making it challenging to find faults.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

E
Eunice

Management Consulting, 11-50 employees

More than a year

4.0

Great Product

Pros

While some functions may need refinement the receptive attitude to feedback instills confidence in overall improvements.

Cons

While some functions require adjustments the provider is open to feedback and overall improvements are anticipated.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

R
Rochelle

Hospital & Health Care, 101-500 employees

More than a year

5.0

Excellent Time Tracking System

Pros

Internet connectivity issues may hinder clocking in/out a notable drawback during such scenarios.

Cons

The only downside is potential clocking in/out issues during internet connectivity problems.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

6

Functionality

8

I
Irfan

Not Specified, 51-100 employees

Less than a year

5.0

Excellent Product and very good customer service.

Pros

The software provides extensive functions contributing to effective resource forecasting and monthly project profit/loss tracking.

Cons

So far we're satisfied with its functions and there are no evident drawbacks.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Anthony

Computer Software, 1-10 employees

More than a year

5.0

Ease of Use

Pros

Although reporting involves a learning curve it becomes easy once the process is grasped.

Cons

Reporting presents a learning curve but it becomes straightforward once understood.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

E
elisabeth

Computer Software, 500+ employees

More than a year

3.0

Administration

Pros

Configuring some reports for precise information can be challenging impacting the ease of use.

Cons

Specific reports pose challenges in configuration for precise information alignment.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

6

Functionality

8

J
John

Not Specified, 500+ employees

More than a year

5.0

Robust yet flexible

Pros

The reporting engine is robust but enhanced control categorization and scheduling would be beneficial for specific needs.

Cons

The reporting engine is robust but would benefit from enhanced control categorization and scheduling. Additional features for calculating and categorizing premium time are suggested even though it's not a payroll system replacement.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

R
Roger

Philanthropy, 11-50 employees

Less than a year

5.0

Excellent System Amazing Support

Pros

Copying existing users when creating new ones would enhance efficiency compared to starting from scratch each time.

Cons

A desirable feature would be the ability to duplicate an existing user when creating a new one avoiding starting from scratch each time.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

T
timothy

Hospitality, 1-10 employees

More than a year

5.0

simplified and easy

Pros

Despite occasional complications when without WiFi the ease of use and prompt customer service are commendable.

Cons

There are no significant negatives with the only issue being the inability to punch in/out without Wi-Fi.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J
Jairah

Hospitality, 11-50 employees

More than a year

5.0

Great Product!!

Pros

The absence of complaints about the product reflects its seamless setup for new employees and efficient time tracking.

Cons

There are no complaints about this product.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

P
Peter

Mechanical or Industrial Engineering, 500+ employees

Less than a year

4.0

Problem submitting Timesheet

Pros

Features like cut and paste are appreciated for streamlining repetitive steps in time entry for various projects.

Cons

The Cut and Paste function aids in avoiding repetitive steps when entering time for the same project at different intervals during the day.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

P
Patrick

Hospitality, 1-10 employees

More than a year

3.0

Small design company

Pros

Creating a customized invoice for client billing is highlighted as a valuable aspect.

Cons

The ability to create customized invoices for client billing is appreciated.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

9

Functionality

6

B
Bahram

Medical Practice, 11-50 employees

Less than a year

5.0

CFO Review

Pros

Incorporating California overtime laws into the system is suggested for better adherence to regulations.

Cons

Incorporating California overtime laws such as 1.5 times regular pay for hours beyond 8 per day or 40 per week is suggested.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10