Total 85 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

47%

4

Stars

44%

3

Stars

8%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

W

Wayne

Financial Services, 101-500 employees

Less than a year

5.0
October 2020

Roadmunk Review

Pros

Their flexibility, intuitive design, and great graphics contribute to its appeal.

Cons

The inability to download readable views to a single page for presentations is a drawback.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

D

David

Financial Services, 101-500 employees

Less than 6 months

4.0
October 2020

Roadmunk review

Pros

Simple setup, user-friendly interface, and customization options make Roadmunk stand out.

Cons

I wish I could add external links to added values so that my initiatives could link to external related documents.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

N

Nicolas

Computer & Network Security, 51-100 employees

Less than 6 months

5.0
October 2020

Roadmunk helped me a lot

Pros

Roadmunk's ease of use and versatile presentation options, like Swimlane and Timeline, make it ideal for internal presentations.

Cons

I understand the motive behind it, but I believe the starter plan should offer more features.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

8

M

Michael

Insurance, 500+ employees

More than a year

4.0
October 2020

Roadmunk is excellent

Pros

Roadmunk is easy to use for collaboration. It makes story mapping products and customer journeys with stakeholders and developers incredibly easy. Using a user story map provides context to requirements within the broader product scope.

Cons

Integrating with Jira can be a bit tricky at times, but apart from that, it is a fantastic tool.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8

A

Anonymous

Not Specified, 500+ employees

Less than a year

5.0
October 2020

The best tool I've found to manage prioritization.

Pros

As a PM with numerous internal clients, all of whom believe their projects are top priority (naturally!), Roadmunk has been invaluable for showcasing the sheer number of projects in progress and facilitating prioritization discussions.

Cons

Due to security regulations in my industry, setting up Jira integrations as desired has been challenging, but this is not a fault of the software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

S

Sebastian

Information Services, 51-100 employees

Less than a year

4.0
October 2020

MIssing parts

Pros

It looks very polished and is easy to use during workshops.

Cons

In our use with external customers, we have encountered limitations: insufficient user types, the inability for customers to contribute directly to our roadmap, and a lack of image support in descriptions and comments.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

L

Lubomer

Information Technology and Services, 101-500 employees

Less than a year

4.0
October 2020

Great design, value for money and approach to the work with data

Pros

I really appreciate the design, especially since the exported roadmaps look clean and presentable when shared with external stakeholders. I also like the approach to working with data, where each feature has multiple fields, allowing you to organize and view your dataset across different criteria such as dev teams, software components, or release months. Being able to save these views for easy switching is a bonus.

Cons

Roadmunk performs well overall, but its performance suffers with large projects, necessitating sacrifices in detail for higher-level views.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

M

Matei

Internet, 500+ employees

Less than a year

5.0
October 2020

Roadmunk Review

Pros

The exceptional ease of onboarding for new users makes Roadmunk a standout choice.

Cons

Having to use precise dates creates a false sense of precision within the organization.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

M

MJ

Human Resources, 51-100 employees

More than a year

3.0
October 2020

Visually appealing but has performance issues

Pros

This software simplifies creating beautiful roadmaps for internal stakeholders. The master roadmap feature streamlines managing multiple products effectively.

Cons

Their performance is slow, especially when loading all of our features and it is hard to bulk edit items on the roadmap.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

10

Functionality

8

A

Amy

Financial Services, 500+ employees

Less than 6 months

4.0
October 2020

I love It!

Pros

I absolutely LOVE how simple it is. If your team tends to shy away from Agile because the process feels cumbersome, this tool is the answer you have been searching for. Adding, moving, or removing items is a breeze, and there is no need to manually duplicate individual views onto a team board. This has been a game-changer for us. I have set up master views for my team board to automatically pull from everyone's individual boards, giving me a comprehensive overview in one place. No more Jira, no more Excel sheets or Version One. It is all so intuitive, allowing us to focus more on the work itself rather than on time-consuming tracking.

Cons

I have noticed a few tweaks that could enhance my experience: Firstly, a warning prompt before deleting items, especially those linked in a Master RM view, would be helpful. Secondly, finding a better way to display Completed items without cluttering my Swimlane view would improve visibility. Lastly, presetting templates for all users, regardless of trial participation, would streamline onboarding and maintain engagement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

K

Kenny

Design, 500+ employees

Less than a year

4.0
October 2020

Great Tool for Creating Visual Roadmaps

Pros

Being able to create visual roadmaps and publish them is fantastic. There are countless ways to slice and pivot the data to create the exact view you need, and the formatting options are abundant. Editing within the visualizations is incredibly convenient (my favorite is editing within the timeline view!).

Cons

While the idea management tools excel in organizing ideas, they lack direct user feedback functionality. I'd prefer to submit, comment and vote on ideas for better prioritization, linking seamlessly to my roadmap.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

6

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

1.0
September 2020

HORRIBLE EXPERIENCIA

Pros

Not good at all! A very bad experience, incomplete...

Cons

It feels incomplete, lacking basic functionalities like preserving crucial items from deletion. I do not recommend it at all.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

I

Ivan

Computer Games, 500+ employees

Less than a year

4.0
June 2020

Expensive, but worth it if you're serious about roadmaps

Pros

The visualization features are excellent and very user-friendly. I have found it incredibly easy to create multiple views and change the display of data on the fly, I have done this several times during meetings to address stakeholder questions.

Cons

Enhancements are required for documenting initiatives within the platform.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

A

Anand

Hospitality, 500+ employees

More than a year

4.0
June 2020

Very helpful roadmapping tool for Enterprise Architecture

Pros

The ease of use, deployment, and low learning curve (thanks to an intuitive interface and features) make adoption a breeze, coupled with reasonable user licensing fees.

Cons

Additional support for various formats to download and export roadmaps is needed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

JT

Jason Taylor

E-Learning, 51-100 employees

More than a year

4.0
April 2020

Decent Visual Roadmapping Tool

Pros

It is highly flexible for iterative project management and offers excellent timeline visualization for gaining a comprehensive perspective on complex initiatives.

Cons

Pricing is a concern, expanding usage increases costs, but it is not comprehensive for detailed task breakdowns. We opted for Atlassian plug-ins instead.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

P

Peter

Banking, 500+ employees

Less than 6 months

5.0
April 2020

Agile roadmaps on steroids

Pros

Even the most complex roadmaps are displayed crisply, with various dimensions to slice by, vibrant color schemes, and easy embedding.

Cons

Integrating with other tools, like custom Jira instances or wikis, took longer than expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

E

Erin

Real Estate, 1-10 employees

Less than 6 months

5.0
March 2020

Visual Learners - Must Have Tool

Pros

This tool is perfect for visual learners like myself. It helps me stay on top of big projects and feel in control at work. A quick glance at my roadmap tells me what I need to focus on for the next 30 days, it is fantastic.

Cons

Streamlining bulk addition of tasks and recurring project options would be beneficial.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

D

Diego

Financial Services, 101-500 employees

Less than 6 months

4.0
January 2020

5 starts for the integration with Jira

Pros

In my organization, Roadmunk primarily provides visibility of Epic progress, conflicts, and potential risks in our development initiatives. Its integration with Jira has been immensely helpful, allowing us to present progress comprehensively to upper management and facilitating open discussions a task that would have been challenging using native Jira reporting tools alone.

Cons

Catering to different user access levels in my organization's complex structure has been challenging, though this seems more related to our structure than a flaw in the platform.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

M

Michael

Information Technology and Services, 500+ employees

Less than 6 months

5.0
January 2020

Great look and feel!

Pros

I am impressed by the sleek design and the plethora of features it offers.

Cons

Roadmunk's initial use is not as straightforward as expected, especially regarding syncing with Jira.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

10

C

Catherine

Media Production, 500+ employees

Less than 6 months

5.0
January 2020

My two cents about my Roadmunk experience

Pros

What I love most is the ability to feature the work plan and phases on a timeline or in a swim lane by listing items. Having the option to add sub-items makes everything much clearer.

Cons

The interface is not very user-friendly when modifying timeline or swim lane features also dealing with diverse projects makes it challenging to differentiate fields for each roadmap.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8