Total 85 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

47%

4

Stars

44%

3

Stars

8%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

J

Jules

Computer Software, 500+ employees

Less than a year

4.0
April 2023

Great tools for tracking product roadmaps

Pros

Roadmunk simplifies tracking my roadmap progress, allowing me to share the link with everyone and update it each sprint. The provided templates are a lifesaver, making customization a breeze.

Cons

The only issue I faced was syncing with TFS or Internal Azure DevOps. Roadmunk needs to make this synchronization process smoother.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

M

Miles

Information Technology and Services, 11-50 employees

More than a year

3.0
April 2023

Focused and pricey

Pros

I found Roadmunk easy to navigate, yielding professional-looking results effortlessly.

Cons

I find the price to be quite premium for what feels like a limited product.

Rating Distribution

Ease of use

7

Value for money

3

Customer Support

6

Functionality

5

J

Jonathan

Computer Software, 11-50 employees

Less than a year

4.0
April 2023

The right features at the right price

Pros

When I sought a roadmap tool, I prioritized two features: clear roadmap visualization and effective product idea prioritization. It was crucial that I could align roadmap items with themes for better team understanding, and the price was perfect for our small team.

Cons

I really wanted to customize prioritization weights on my roadmap, but unfortunately, that's not an option at this price point plus it is not straightforward to display theme descriptions directly on the roadmap.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

E

Evie

Automotive, 101-500 employees

Less than a year

3.0
March 2023

Not a lot of customization of workflow that aligns with our process

Pros

Being able to drag and drop items for a holistic view of the roadmap is a game-changer.

Cons

I noticed that there are very few features and functionalities compared to other companies like Atlassian, especially in terms of integration and roadmap functionality.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

5

Functionality

5

J

Jessica

Computer Software, 11-50 employees

More than a year

4.0
March 2023

Roadmunk use at Krux

Pros

It excels in visualizing and documenting roadmap tasks, facilitating easy sharing with external parties.

Cons

Managing baselines would be much easier. Currently, we have to copy and archive versions every quarter and then compare them.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S

Scott

Logistics and Supply Chain, 500+ employees

Less than 6 months

3.0
March 2023

Roadmunk

Pros

Its visually appealing roadmaps make understanding them a breeze for anyone.

Cons

The integration with other systems is rather poor, so I end up having to manually update things constantly, which defeats the purpose of using the tool to save time.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

6

Functionality

5

A

Anonymous

Not Specified, 1-10 employees

More than a year

4.0
September 2022

Mid range project management software that I want to like but ...

Pros

It is very easy to use and the provided templates suited my projects perfectly. The option to share via web URL with non-users was a plus.

Cons

During my time using it, I have encountered several instances when it was not working. This became increasingly frustrating, especially since I use it to manage my clients as a consultant and sometimes could not access the projects. Also, managing multiple activities isn't as streamlined as I'd like.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

D

Denis

Retail, 500+ employees

Less than 6 months

5.0
August 2022

Great tool with a big USP

Pros

Roadmunk offers a seamless start while offering depth for detailed mapping, an excellent onboarding experience.

Cons

While we have not been using the tool for long, I suspect there might be limitations in visualization. However, it seems like Roadmunk is constantly expanding its features.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

J

Johanna

Media Production, 101-500 employees

Less than 6 months

5.0
January 2022

I love this tool

Pros

I appreciate having the option for Kanban or timeline views for the indexes I create.

Cons

It is frustrating that I can't manually change the color of an item.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

ahmed

Environmental Services, 500+ employees

4.0
August 2021

Roadmunk review

Pros

Managing multiple roadmaps simultaneously is effortless with Roadmunk.

Cons

Handling more than one project could make the UI look messy. Also, I find the price to be a bit steep.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8

A

Anir

Real Estate, 1-10 employees

More than a year

3.0
August 2021

Not for small organizations

Pros

It is easy to set up though the "starter" package lacks advanced features.

Cons

I find the customer service to be very upfront. However, the starter package lacks features, and there's a strong push to upsell also I was told that there won't be any support unless I pay more.

Rating Distribution

Ease of use

5

Value for money

3

Customer Support

3

Functionality

6

J

Jennifer

Environmental Services, 1-10 employees

Less than 6 months

4.0
April 2021

New user

Pros

The shareable and editable nature of Roadmunk is a boon for our large team, ensuring everyone stays updated on scheduled tasks.

Cons

As a new user, I have not explored all the functions yet. But my only critique so far is the limited color options.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

M

Michelle

Computer Software, 51-100 employees

More than a year

3.0
December 2020

Easy to use, but very slow

Pros

Adding and adjusting items on roadmaps is easy with drag-and-drop functionality. Creating different views from the same list saves time.

Cons

Customizing the look of each view and adding items is not as easy as I would like. The software is slow to load and almost impossible to edit while sharing my screen in a meeting.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

S

Summet

Investment Management, 101-500 employees

More than a year

4.0
November 2020

Easy to use Roadmapping

Pros

It is very user friendly with excellent templates and support. Bugs are rare, creating attractive boards for executive leaders.

Cons

I find the software limited in enterprise planning features and configurable layouts. It's difficult to adjust the size of headers and items and there is no detailed weight for prioritization.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

S

Sushant

Hospital & Health Care, 51-100 employees

Less than a year

5.0
November 2020

Easiest decision to go with Roadmunk. Simply the best value for money!

Pros

Integration with JIRA boards and customizable views make Roadmunk a valuable tool. The UI/UX is straightforward for both users and admins.

Cons

I feel like there should be more features for customizing Gantt Charts, such as showing trend lines and swim-lanes. Also, additional icons for milestones and tasks would improve clarity.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

B

Bobbie

Maritime, 101-500 employees

More than a year

4.0
November 2020

Pleasantly Surprised Every Time I Use Roadmunk

Pros

This software strikes a perfect balance between customizable fields and preset formats, ensuring ease of use. Sharing options are the best, allowing users access without needing accounts.

Cons

Adding and moving sub-items feels sluggish. I would like the ability to configure views so that I can roll up all sub-items under a parent also, I wish the UI elements were more visible, especially since I have some mild visual impairment.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

A

Audrey

Hospital & Health Care, 101-500 employees

More than a year

4.0
November 2020

Great for stakeholder alignment

Pros

Roadmunk aids teams in visualizing priorities and capacity, promoting alignment and clarity. Its intuitive interface allows for easy adaptation to the team's preferences.

Cons

It is frustrating when changes do not apply. Also, the cost is a concern, leading me to limit the number of people who have an account. It would be helpful to collect ideas from individuals who don't have access without requiring them to install a plugin.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

Jules

Information Services, 11-50 employees

Less than a year

4.0
November 2020

Lots of customization

Pros

JIRA integration, customizable fields, and views, along with reasonable pricing, make Roadmunk a worthwhile investment.

Cons

I miss the option to gather user feedback on ideas generated by our customers.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

J

Julie

Banking, 500+ employees

More than a year

5.0
November 2020

Good software but could improve for efficiency

Pros

The customizable visual aspect of Roadmunk enhances user experience.

Cons

Selecting dates feels painful. Having a copy-paste option or the ability to type the dates instead of selecting them from the calendar would be much better. Also, managing dependencies and dragging different projects around needs improvement. It would be great to display sub-tasks on the chart.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

R

Ri

Renewables & Environment, 101-500 employees

Less than 6 months

4.0
November 2020

Good tool but can use some improvement

Pros

Adding and arranging items on Roadmunk is easy, with multiple viewing options available.

Cons

The swimlane view does not clearly show the timeline, focusing too much on quarterly views rather than monthly or weekly ones.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

W

Wayne

Financial Services, 101-500 employees

Less than a year

5.0
October 2020

Roadmunk Review

Pros

Their flexibility, intuitive design, and great graphics contribute to its appeal.

Cons

The inability to download readable views to a single page for presentations is a drawback.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

D

David

Financial Services, 101-500 employees

Less than 6 months

4.0
October 2020

Roadmunk review

Pros

Simple setup, user-friendly interface, and customization options make Roadmunk stand out.

Cons

I wish I could add external links to added values so that my initiatives could link to external related documents.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

N

Nicolas

Computer & Network Security, 51-100 employees

Less than 6 months

5.0
October 2020

Roadmunk helped me a lot

Pros

Roadmunk's ease of use and versatile presentation options, like Swimlane and Timeline, make it ideal for internal presentations.

Cons

I understand the motive behind it, but I believe the starter plan should offer more features.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

8

M

Michael

Insurance, 500+ employees

More than a year

4.0
October 2020

Roadmunk is excellent

Pros

Roadmunk is easy to use for collaboration. It makes story mapping products and customer journeys with stakeholders and developers incredibly easy. Using a user story map provides context to requirements within the broader product scope.

Cons

Integrating with Jira can be a bit tricky at times, but apart from that, it is a fantastic tool.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8

A

Anonymous

Not Specified, 500+ employees

Less than a year

5.0
October 2020

The best tool I've found to manage prioritization.

Pros

As a PM with numerous internal clients, all of whom believe their projects are top priority (naturally!), Roadmunk has been invaluable for showcasing the sheer number of projects in progress and facilitating prioritization discussions.

Cons

Due to security regulations in my industry, setting up Jira integrations as desired has been challenging, but this is not a fault of the software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

S

Sebastian

Information Services, 51-100 employees

Less than a year

4.0
October 2020

MIssing parts

Pros

It looks very polished and is easy to use during workshops.

Cons

In our use with external customers, we have encountered limitations: insufficient user types, the inability for customers to contribute directly to our roadmap, and a lack of image support in descriptions and comments.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

L

Lubomer

Information Technology and Services, 101-500 employees

Less than a year

4.0
October 2020

Great design, value for money and approach to the work with data

Pros

I really appreciate the design, especially since the exported roadmaps look clean and presentable when shared with external stakeholders. I also like the approach to working with data, where each feature has multiple fields, allowing you to organize and view your dataset across different criteria such as dev teams, software components, or release months. Being able to save these views for easy switching is a bonus.

Cons

Roadmunk performs well overall, but its performance suffers with large projects, necessitating sacrifices in detail for higher-level views.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

M

Matei

Internet, 500+ employees

Less than a year

5.0
October 2020

Roadmunk Review

Pros

The exceptional ease of onboarding for new users makes Roadmunk a standout choice.

Cons

Having to use precise dates creates a false sense of precision within the organization.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

M

MJ

Human Resources, 51-100 employees

More than a year

3.0
October 2020

Visually appealing but has performance issues

Pros

This software simplifies creating beautiful roadmaps for internal stakeholders. The master roadmap feature streamlines managing multiple products effectively.

Cons

Their performance is slow, especially when loading all of our features and it is hard to bulk edit items on the roadmap.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

10

Functionality

8

A

Amy

Financial Services, 500+ employees

Less than 6 months

4.0
October 2020

I love It!

Pros

I absolutely LOVE how simple it is. If your team tends to shy away from Agile because the process feels cumbersome, this tool is the answer you have been searching for. Adding, moving, or removing items is a breeze, and there is no need to manually duplicate individual views onto a team board. This has been a game-changer for us. I have set up master views for my team board to automatically pull from everyone's individual boards, giving me a comprehensive overview in one place. No more Jira, no more Excel sheets or Version One. It is all so intuitive, allowing us to focus more on the work itself rather than on time-consuming tracking.

Cons

I have noticed a few tweaks that could enhance my experience: Firstly, a warning prompt before deleting items, especially those linked in a Master RM view, would be helpful. Secondly, finding a better way to display Completed items without cluttering my Swimlane view would improve visibility. Lastly, presetting templates for all users, regardless of trial participation, would streamline onboarding and maintain engagement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

K

Kenny

Design, 500+ employees

Less than a year

4.0
October 2020

Great Tool for Creating Visual Roadmaps

Pros

Being able to create visual roadmaps and publish them is fantastic. There are countless ways to slice and pivot the data to create the exact view you need, and the formatting options are abundant. Editing within the visualizations is incredibly convenient (my favorite is editing within the timeline view!).

Cons

While the idea management tools excel in organizing ideas, they lack direct user feedback functionality. I'd prefer to submit, comment and vote on ideas for better prioritization, linking seamlessly to my roadmap.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

6

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

1.0
September 2020

HORRIBLE EXPERIENCIA

Pros

Not good at all! A very bad experience, incomplete...

Cons

It feels incomplete, lacking basic functionalities like preserving crucial items from deletion. I do not recommend it at all.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

I

Ivan

Computer Games, 500+ employees

Less than a year

4.0
June 2020

Expensive, but worth it if you're serious about roadmaps

Pros

The visualization features are excellent and very user-friendly. I have found it incredibly easy to create multiple views and change the display of data on the fly, I have done this several times during meetings to address stakeholder questions.

Cons

Enhancements are required for documenting initiatives within the platform.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

A

Anand

Hospitality, 500+ employees

More than a year

4.0
June 2020

Very helpful roadmapping tool for Enterprise Architecture

Pros

The ease of use, deployment, and low learning curve (thanks to an intuitive interface and features) make adoption a breeze, coupled with reasonable user licensing fees.

Cons

Additional support for various formats to download and export roadmaps is needed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

JT

Jason Taylor

E-Learning, 51-100 employees

More than a year

4.0
April 2020

Decent Visual Roadmapping Tool

Pros

It is highly flexible for iterative project management and offers excellent timeline visualization for gaining a comprehensive perspective on complex initiatives.

Cons

Pricing is a concern, expanding usage increases costs, but it is not comprehensive for detailed task breakdowns. We opted for Atlassian plug-ins instead.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

P

Peter

Banking, 500+ employees

Less than 6 months

5.0
April 2020

Agile roadmaps on steroids

Pros

Even the most complex roadmaps are displayed crisply, with various dimensions to slice by, vibrant color schemes, and easy embedding.

Cons

Integrating with other tools, like custom Jira instances or wikis, took longer than expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

E

Erin

Real Estate, 1-10 employees

Less than 6 months

5.0
March 2020

Visual Learners - Must Have Tool

Pros

This tool is perfect for visual learners like myself. It helps me stay on top of big projects and feel in control at work. A quick glance at my roadmap tells me what I need to focus on for the next 30 days, it is fantastic.

Cons

Streamlining bulk addition of tasks and recurring project options would be beneficial.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

D

Diego

Financial Services, 101-500 employees

Less than 6 months

4.0
January 2020

5 starts for the integration with Jira

Pros

In my organization, Roadmunk primarily provides visibility of Epic progress, conflicts, and potential risks in our development initiatives. Its integration with Jira has been immensely helpful, allowing us to present progress comprehensively to upper management and facilitating open discussions a task that would have been challenging using native Jira reporting tools alone.

Cons

Catering to different user access levels in my organization's complex structure has been challenging, though this seems more related to our structure than a flaw in the platform.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

M

Michael

Information Technology and Services, 500+ employees

Less than 6 months

5.0
January 2020

Great look and feel!

Pros

I am impressed by the sleek design and the plethora of features it offers.

Cons

Roadmunk's initial use is not as straightforward as expected, especially regarding syncing with Jira.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

10

C

Catherine

Media Production, 500+ employees

Less than 6 months

5.0
January 2020

My two cents about my Roadmunk experience

Pros

What I love most is the ability to feature the work plan and phases on a timeline or in a swim lane by listing items. Having the option to add sub-items makes everything much clearer.

Cons

The interface is not very user-friendly when modifying timeline or swim lane features also dealing with diverse projects makes it challenging to differentiate fields for each roadmap.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

T

Thomas

Information Technology and Services, 51-100 employees

Less than 6 months

4.0
January 2020

User friendly and easy to create your companys roadmap

Pros

It's incredibly user-friendly, with all the necessary features and capabilities, allowing you to tailor roadmaps to align with your strategy.

Cons

The pricing model, particularly the cost per reviewer, is a drawback. I wish there was an option to flag features with a risk of delay on the roadmap.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

T

Thomas

Construction, 500+ employees

More than a year

5.0
January 2020

Easy to work with

Pros

It is fast, requires no software installation, and supports nearly all our roadmapping needs. The user interface is intuitive and requires minimal training. I also appreciate the continuous addition of new features, many of which address issues we've encountered.

Cons

Navigating between different panes can be confusing at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Not Specified, 11-50 employees

Less than a year

4.0
January 2020

Roadmunk: The Project-Planning tool that's as powerful as the time you put into it.

Pros

Roadmunk is great for visualizing timelines and milestones for virtually any project, though it's particularly well-suited for IT purposes.

Cons

There are issues with timeline visualization, particularly when transitioning from spreadsheets to timeline format.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

J

Jon

Information Technology and Services, 51-100 employees

Less than 6 months

4.0
January 2020

Easy to use and easy to communicate to my stakeholders

Pros

It has been incredibly easy to use since day one. Updating my roadmap and making it understandable to internal stakeholders has been a breeze also being a web app means I don't have to constantly refresh a PowerPoint presentation, which could easily get lost or shared without my permission. That alone justifies the investment. Since roadmaps are dynamic, having them live is far better than being trapped in a static presentation.

Cons

Occasional bugs, unresponsiveness upon clicking, and small font sizes on laptops hindered smooth usage.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

A

Adam

Computer Software, 101-500 employees

Less than 6 months

5.0
January 2020

Easy to use visualization tool

Pros

Starting a new roadmap manually or through CSV import is very straightforward. Once started, timeline visualizations can be instantly created and configured to showcase what your audience deems important.

Cons

I would appreciate a feature to track team members' activity as they update roadmaps.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

R

Robert

Telecommunications, 500+ employees

Less than 6 months

4.0
December 2019

Solid Roadmapping Tool

Pros

The best feature of Roadmunk is the ability to provide a URL for your roadmap, allowing users to access it without needing a license. This saves time, as others in the company can follow progress with just a click, eliminating the need for email updates.

Cons

The interface initially feels clunky, but it is easy to learn with practice. Despite numerous features, there is still more to explore.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

10

A

Anonymous

Not Specified, 500+ employees

More than a year

4.0
December 2019

Great Roadmapping tool that allows for flexibility for our complex organizational reporting

Pros

Managing ideas and incorporating them into the roadmap is quite straightforward. I'm part of a product that combines with other roadmaps to provide a comprehensive view for management, so my updates automatically integrate with their views.

Cons

While Roadmunk suits planning features on the roadmap, it is less effective for future planning or higher-level planning breakdowns.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

K

Karen

Computer Software, 101-500 employees

Less than 6 months

4.0
December 2019

A robust roadmapping tool but takes time to get used to

Pros

My favorite feature thus far is the ability to have different views for the same roadmap. Managing and sharing the roadmap with other teams or interested parties is incredibly easy. It enhances the clarity of the roadmap, making prioritization during creation much simpler due to the high-level view. I have noticed an option to integrate with Jira, which seems extremely useful, although I haven't explored it yet.

Cons

It takes time to adapt to; its occasional sluggishness in processing changes can be frustrating.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

Less than 6 months

3.0
November 2019

Great at Roadmaps!

Pros

The additional training and resources were immensely helpful for a newbie like me.

Cons

Adding items to a roadmap can be sluggish, requiring multiple clicks, especially for opening date fields in list view.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

8

A

Alex

Media Production, 11-50 employees

More than a year

5.0
November 2019

Best roadmap software ever

Pros

The user experience and onboarding process are outstanding. This is hands down the best planning software for small-to-medium technology companies.

Cons

Initially, I have no complaints about Roadmunk. Their responsiveness to feedback and excellent customer support stand out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10