Total 85 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

47%

4

Stars

44%

3

Stars

8%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

J

Jules

Computer Software, 500+ employees

Less than a year

4.0
April 2023

Great tools for tracking product roadmaps

Pros

Roadmunk simplifies tracking my roadmap progress, allowing me to share the link with everyone and update it each sprint. The provided templates are a lifesaver, making customization a breeze.

Cons

The only issue I faced was syncing with TFS or Internal Azure DevOps. Roadmunk needs to make this synchronization process smoother.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

M

Miles

Information Technology and Services, 11-50 employees

More than a year

3.0
April 2023

Focused and pricey

Pros

I found Roadmunk easy to navigate, yielding professional-looking results effortlessly.

Cons

I find the price to be quite premium for what feels like a limited product.

Rating Distribution

Ease of use

7

Value for money

3

Customer Support

6

Functionality

5

J

Jonathan

Computer Software, 11-50 employees

Less than a year

4.0
April 2023

The right features at the right price

Pros

When I sought a roadmap tool, I prioritized two features: clear roadmap visualization and effective product idea prioritization. It was crucial that I could align roadmap items with themes for better team understanding, and the price was perfect for our small team.

Cons

I really wanted to customize prioritization weights on my roadmap, but unfortunately, that's not an option at this price point plus it is not straightforward to display theme descriptions directly on the roadmap.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

E

Evie

Automotive, 101-500 employees

Less than a year

3.0
March 2023

Not a lot of customization of workflow that aligns with our process

Pros

Being able to drag and drop items for a holistic view of the roadmap is a game-changer.

Cons

I noticed that there are very few features and functionalities compared to other companies like Atlassian, especially in terms of integration and roadmap functionality.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

5

Functionality

5

J

Jessica

Computer Software, 11-50 employees

More than a year

4.0
March 2023

Roadmunk use at Krux

Pros

It excels in visualizing and documenting roadmap tasks, facilitating easy sharing with external parties.

Cons

Managing baselines would be much easier. Currently, we have to copy and archive versions every quarter and then compare them.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S

Scott

Logistics and Supply Chain, 500+ employees

Less than 6 months

3.0
March 2023

Roadmunk

Pros

Its visually appealing roadmaps make understanding them a breeze for anyone.

Cons

The integration with other systems is rather poor, so I end up having to manually update things constantly, which defeats the purpose of using the tool to save time.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

6

Functionality

5

A

Anonymous

Not Specified, 1-10 employees

More than a year

4.0
September 2022

Mid range project management software that I want to like but ...

Pros

It is very easy to use and the provided templates suited my projects perfectly. The option to share via web URL with non-users was a plus.

Cons

During my time using it, I have encountered several instances when it was not working. This became increasingly frustrating, especially since I use it to manage my clients as a consultant and sometimes could not access the projects. Also, managing multiple activities isn't as streamlined as I'd like.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

D

Denis

Retail, 500+ employees

Less than 6 months

5.0
August 2022

Great tool with a big USP

Pros

Roadmunk offers a seamless start while offering depth for detailed mapping, an excellent onboarding experience.

Cons

While we have not been using the tool for long, I suspect there might be limitations in visualization. However, it seems like Roadmunk is constantly expanding its features.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

J

Johanna

Media Production, 101-500 employees

Less than 6 months

5.0
January 2022

I love this tool

Pros

I appreciate having the option for Kanban or timeline views for the indexes I create.

Cons

It is frustrating that I can't manually change the color of an item.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

ahmed

Environmental Services, 500+ employees

4.0
August 2021

Roadmunk review

Pros

Managing multiple roadmaps simultaneously is effortless with Roadmunk.

Cons

Handling more than one project could make the UI look messy. Also, I find the price to be a bit steep.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8

A

Anir

Real Estate, 1-10 employees

More than a year

3.0
August 2021

Not for small organizations

Pros

It is easy to set up though the "starter" package lacks advanced features.

Cons

I find the customer service to be very upfront. However, the starter package lacks features, and there's a strong push to upsell also I was told that there won't be any support unless I pay more.

Rating Distribution

Ease of use

5

Value for money

3

Customer Support

3

Functionality

6

J

Jennifer

Environmental Services, 1-10 employees

Less than 6 months

4.0
April 2021

New user

Pros

The shareable and editable nature of Roadmunk is a boon for our large team, ensuring everyone stays updated on scheduled tasks.

Cons

As a new user, I have not explored all the functions yet. But my only critique so far is the limited color options.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

M

Michelle

Computer Software, 51-100 employees

More than a year

3.0
December 2020

Easy to use, but very slow

Pros

Adding and adjusting items on roadmaps is easy with drag-and-drop functionality. Creating different views from the same list saves time.

Cons

Customizing the look of each view and adding items is not as easy as I would like. The software is slow to load and almost impossible to edit while sharing my screen in a meeting.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

S

Summet

Investment Management, 101-500 employees

More than a year

4.0
November 2020

Easy to use Roadmapping

Pros

It is very user friendly with excellent templates and support. Bugs are rare, creating attractive boards for executive leaders.

Cons

I find the software limited in enterprise planning features and configurable layouts. It's difficult to adjust the size of headers and items and there is no detailed weight for prioritization.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

S

Sushant

Hospital & Health Care, 51-100 employees

Less than a year

5.0
November 2020

Easiest decision to go with Roadmunk. Simply the best value for money!

Pros

Integration with JIRA boards and customizable views make Roadmunk a valuable tool. The UI/UX is straightforward for both users and admins.

Cons

I feel like there should be more features for customizing Gantt Charts, such as showing trend lines and swim-lanes. Also, additional icons for milestones and tasks would improve clarity.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

B

Bobbie

Maritime, 101-500 employees

More than a year

4.0
November 2020

Pleasantly Surprised Every Time I Use Roadmunk

Pros

This software strikes a perfect balance between customizable fields and preset formats, ensuring ease of use. Sharing options are the best, allowing users access without needing accounts.

Cons

Adding and moving sub-items feels sluggish. I would like the ability to configure views so that I can roll up all sub-items under a parent also, I wish the UI elements were more visible, especially since I have some mild visual impairment.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

A

Audrey

Hospital & Health Care, 101-500 employees

More than a year

4.0
November 2020

Great for stakeholder alignment

Pros

Roadmunk aids teams in visualizing priorities and capacity, promoting alignment and clarity. Its intuitive interface allows for easy adaptation to the team's preferences.

Cons

It is frustrating when changes do not apply. Also, the cost is a concern, leading me to limit the number of people who have an account. It would be helpful to collect ideas from individuals who don't have access without requiring them to install a plugin.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

Jules

Information Services, 11-50 employees

Less than a year

4.0
November 2020

Lots of customization

Pros

JIRA integration, customizable fields, and views, along with reasonable pricing, make Roadmunk a worthwhile investment.

Cons

I miss the option to gather user feedback on ideas generated by our customers.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

J

Julie

Banking, 500+ employees

More than a year

5.0
November 2020

Good software but could improve for efficiency

Pros

The customizable visual aspect of Roadmunk enhances user experience.

Cons

Selecting dates feels painful. Having a copy-paste option or the ability to type the dates instead of selecting them from the calendar would be much better. Also, managing dependencies and dragging different projects around needs improvement. It would be great to display sub-tasks on the chart.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

R

Ri

Renewables & Environment, 101-500 employees

Less than 6 months

4.0
November 2020

Good tool but can use some improvement

Pros

Adding and arranging items on Roadmunk is easy, with multiple viewing options available.

Cons

The swimlane view does not clearly show the timeline, focusing too much on quarterly views rather than monthly or weekly ones.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8