softwareSmart IP&O Reviews
5 Reviews
Overall Rating
4.6
5 Reviews
Rating Distribution
5
(3)
4
(2)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.6
5 Reviews
Rating Distribution
5
(3)
4
(2)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Industry
Provider Size
Time Used
Smart at a Medical company
Smart at a Medical company
Pros
We appreciate the integration for Epicor and excellent import/export capabilities. The customer team is very responsive in adding requested functionality.
Cons
It took a very long time to get the features we wanted to be implemented perfectly.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7
Alex F.
Medical Devices , 1000+ employees
Jul 16, 2022
On point customer support
On point customer support
Pros
Most of my dealings with customer support is regarding integration with other applications I use such as Oracle and the team has never failed me. Appreciate the dedication.
Cons
There are some small issues here and there but nothing substantial enough to be mentioned.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Peter
Information technology and Services, 10-49 employees
Jul 13, 2022
Great for forecasting
Great for forecasting
Pros
Smart IP&O is great when it comes to forecasting supplies and also highlight areas that need our attention.
Cons
Cloud connection requires very strong internet connectivity which is difficult for us in remote areas.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
9
Rachel O.
Machinery , 10-49 employees
Jun 24, 2022
Best inventory management solution on the market
Best inventory management solution on the market
Pros
We are so glad to have the Smart Inventory optimization module. I run a small company and dont have someone dedicated to restocking so I have to do everything. Using this module I have set restock levels and get timely notifications and order placements!
Cons
It is expensive for small businesses and there arent many packages to choose from which could have made it more affordable.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Abraham K.
Construction, 2-9 employees
Jun 20, 2022
A good investment
A good investment
Pros
I am responsible to manage inventory at my company and my job has been made so much easier after I asked my manager to get us a subscription.
Cons
It can be difficult for some but since I have been in the inventory business for 10 years now, it was easy to learn for me.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Noah
Construction, 100-499 employees
Jun 13, 2022
Filters
Smart at a Medical company
Smart at a Medical company
Pros
We appreciate the integration for Epicor and excellent import/export capabilities. The customer team is very responsive in adding requested functionality.
Cons
It took a very long time to get the features we wanted to be implemented perfectly.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7
Alex F.
Medical Devices , 1000+ employees
Jul 16, 2022
On point customer support
On point customer support
Pros
Most of my dealings with customer support is regarding integration with other applications I use such as Oracle and the team has never failed me. Appreciate the dedication.
Cons
There are some small issues here and there but nothing substantial enough to be mentioned.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Peter
Information technology and Services, 10-49 employees
Jul 13, 2022
Great for forecasting
Great for forecasting
Pros
Smart IP&O is great when it comes to forecasting supplies and also highlight areas that need our attention.
Cons
Cloud connection requires very strong internet connectivity which is difficult for us in remote areas.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
9
Rachel O.
Machinery , 10-49 employees
Jun 24, 2022
Best inventory management solution on the market
Best inventory management solution on the market
Pros
We are so glad to have the Smart Inventory optimization module. I run a small company and dont have someone dedicated to restocking so I have to do everything. Using this module I have set restock levels and get timely notifications and order placements!
Cons
It is expensive for small businesses and there arent many packages to choose from which could have made it more affordable.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Abraham K.
Construction, 2-9 employees
Jun 20, 2022
A good investment
A good investment
Pros
I am responsible to manage inventory at my company and my job has been made so much easier after I asked my manager to get us a subscription.
Cons
It can be difficult for some but since I have been in the inventory business for 10 years now, it was easy to learn for me.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Noah
Construction, 100-499 employees
Jun 13, 2022