softwareSynerion Reviews
74 Reviews
Overall Rating
4.7
74 Reviews
Rating Distribution
5
(60)
4
(11)
3
(2)
2
(0)
1
(1)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.7
74 Reviews
Rating Distribution
5
(60)
4
(11)
3
(2)
2
(0)
1
(1)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Industry
Provider Size
Time Used
Synerion implementation September 2023
Synerion implementation September 2023
Pros
As for my experience with Synerion I found it incredibly user-friendly, which was a crucial requirement for us. We have numerous employees who are not tech-savvy, yet they managed the mobile app with ease, needing little to no guidance.
Cons
A significant improvement request for me would be the capability for employees to submit Absence Requests for the present day while restriction their ability to edit their timesheets or schedules. Moreover I would appreciate an enhancement to the Attendance screen, including columns displaying Paid PTO time alongside Paid Attendance, and a total paid column.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Petya
Electrical/Electronic Manufacturing, 500+ employees
Less than 6 months
Sep 18, 2023
Good workforce management software
Good workforce management software
Pros
My experience with Synerion was exceptional, all thanks to their outstanding customer service. They were always prompt, attentive, and efficiently resolved any issues I encountered. Moreover, the product itself boasts a plethora of features, making it one of the top choices in the workforce management software category.
Cons
I found the user interface disappointing. Navigating the software proved challenging, and accessing specific features required a level of familiarity that was difficult for me as a new user.
Ease of use
6
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Not specified, 1-10 employees
Less than 6 months
Jul 21, 2023
Synerion
Synerion
Pros
I found several aspects of Synerion impressive. Firstly, its comprehensive functionality for workforce management stood out to me. The software offers an extensive range of features, including time and attendance tracking, scheduling, labor costing, and employee management, making it an all-in-one solution ideal for businesses aiming to streamline their workforce processes and boost operational efficiency.
Cons
My least favorite aspect was the user interface. Although functional, it lacked visual appeal and intuitiveness. Navigating and accessing features required some familiarity, which might pose a learning curve for new users. Improving the aesthetics and usability of the interface could have enhanced the overall experience.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Marek
Financial Services, 11-50 employees
More than a year
Jun 23, 2023
Synerion is actually the best I ever used in 13 years of management
Synerion is actually the best I ever used in 13 years of management
Pros
The ease of use of Synerion is remarkable, ensuring no lag or delays in my daily routine.
Cons
I have not encountered anything significant, perhaps except for the lack of automation when employees forget to record their start time.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Kevin
Supermarkets, 500+ employees
More than a year
Feb 25, 2023
Synerion review as a user
Synerion review as a user
Pros
I particularly appreciate how quickly Synerion provides the answers I need. e.g if I am searching for my schedule three months from now, I can effortlessly locate and confirm it, eliminating the need to sift through emails.
Cons
I have found Synerion difficult to comprehend, particularly concerning the total number of hours.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Ruth
Telecommunications, 500+ employees
More than a year
Feb 13, 2023
TF Employer
TF Employer
Pros
Understanding the application is made easy with Synerion.
Cons
I like the application but I have not explored it thoroughly.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Jessica
Mechanical or Industrial Engineering, 51-100 employees
Less than 6 months
Feb 09, 2023
x
x
Pros
It is incredibly easy to use, with plenty of graphics and a well-organized layout.
Cons
The training provided was satisfactory. However, I believe the reporting tools should offer more options for creating personalized reports.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vincent
Construction, 101-500 employees
More than a year
Dec 15, 2022
New
New
Pros
Synerion's visual interface makes navigation a breeze, ensuring I can easily find my way around.
Cons
At the moment it is acceptable, but it is still new for me. I will have to see how it performs over time.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Maryse
Chemicals, 500+ employees
Less than 6 months
Dec 11, 2022
Muhammad Malik - user
Muhammad Malik - user
Pros
Synerion is user-friendly and provides all the relevant information needed.
Cons
I have no cons, everything looks great. It's user-friendly and provides all the necessary information.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Muhammad
Education Management, 51-100 employees
More than a year
Nov 19, 2022
Time managment
Time managment
Pros
The ease of use and trackability of Synerion make it simple to identify any errors and prevent potential fraudulent behaviors from staff members.
Cons
So far, I have not encountered anything to dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hanoz
Automotive, 101-500 employees
More than a year
Oct 21, 2022
I love this application
I love this application
Pros
One of my favorite aspects is the ability to keep track of all my vacation time, PTO, and daily hours with ease.
Cons
It is frustrating when it glitches and does not display my Clock IN/OUT time.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paige
Building Materials, 51-100 employees
More than a year
Oct 02, 2022
my review of synerion so far
my review of synerion so far
Pros
Since I started using it, I have not encountered any glitches. Every time I sign in or out, the timing is accurate.
Cons
Regarding the interface, I suggest updating the UX/UI design and font type.
Ease of use
10
Value for money
8
Customer Support
7
Functionality
10
Middleton
Retail, 51-100 employees
Less than 6 months
Oct 01, 2022
Review
Review
Pros
Their ease of use and adherence to Canadian laws save us a significant amount of time.
Cons
Making changes to the initial configuration can be challenging.
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Josette
Food Production, 11-50 employees
More than a year
Sep 01, 2022
Great App
Great App
Pros
I like that all projects can be billed individually from the app without much trouble, making it easy to work on multiple projects and bill them accurately.
Cons
It became easy to use after someone explained it to me, but initially, it was not obvious where to find things within the tabs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emmanuel
Environmental Services, 51-100 employees
Less than 6 months
Sep 01, 2022
Not what was promised ...
Not what was promised ...
Pros
While the absence request system initially drew us in with its audit feature for approvals, it unfortunately does not function properly.
Cons
The absence request system and subsequent accrual tracking are crucial.
Ease of use
2
Value for money
2
Customer Support
5
Functionality
2
Darlene
Non-Profit Organization Management, 11-50 employees
Less than a year
Aug 06, 2022
Best Software
Best Software
Pros
Our college opted for this software for online punch system, finding it easy to use, understand, and track things, which is a significant improvement over fingerprint-based systems.
Cons
I have not encountered any issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Harjot Kaur
Higher Education, 51-100 employees
Less than 6 months
Aug 04, 2022
Synerion user since 2013
Synerion user since 2013
Pros
The weekly report and data exportation to our payroll system (Nethris) streamline our processes effectively.
Cons
There is a need for a lot of follow-up and modifications because we have many employees with variable schedules that change daily.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Sylvain
Construction, 11-50 employees
More than a year
Aug 03, 2022
Great Product
Great Product
Pros
I loved how easy Synerion was to use for onboarding processes!
Cons
Nothing! It was a fantastic experience with a great product.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Caty
Food & Beverages, 101-500 employees
Less than 6 months
Jun 05, 2022
Excellent for larger companies to manage their payroll
Excellent for larger companies to manage their payroll
Pros
Utilizing the online timecard feature helps alleviate the burden on managers.
Cons
Integration across PST and EST time zones caused problems with clocking in and payroll.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Serena
Hospital & Health Care, 500+ employees
Less than a year
May 08, 2022
Great Software for attendance
Great Software for attendance
Pros
The user-friendly, web-based nature of Synerion ensures it works seamlessly on any device.
Cons
It does not display the current time before punching in/out, which is inconvenient.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Saro
Construction, 51-100 employees
Less than a year
Feb 15, 2022
Easy to Use
Easy to Use
Pros
Personally, I prefer the time clock feature, which was a major factor in choosing Synerion.
Cons
I have not found anything about Synerion that I dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Trisha
Government Administration, 51-100 employees
Less than 6 months
Feb 13, 2022
Merci for your product
Merci for your product
Pros
I am quite fond of it and working with this software is a breeze.
Cons
No negative comments everything is okay. Thank you for your assistance.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Blaga
Construction, 51-100 employees
More than a year
Dec 27, 2021
Fernando's Review
Fernando's Review
Pros
The employee calendar feature allows me to schedule time off and view vacation requests and employee schedules effortlessly.
Cons
the system works perfectly for my needs I do not have any complaints.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Fernando
Food Production, 11-50 employees
More than a year
Dec 16, 2021
Synerion Great System
Synerion Great System
Pros
All the features within the system are straightforward, effective, and simple to use, eliminating any guesswork.
Cons
There are no cons; this is a great system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Roy
Pharmaceuticals, 51-100 employees
More than a year
Dec 02, 2021
Satisfaction
Satisfaction
Pros
The software have user-friendly interface and comprehensive reports are highly beneficial.
Cons
I can not think of any negatives. All users are satisfied with this product.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kathy
Aviation & Aerospace, 51-100 employees
More than a year
Nov 01, 2021
Synerion - A Review
Synerion - A Review
Pros
What I love most about Synerion is its user-friendly interface, detailed records, and accurate reporting, all of which greatly assist us in completing payroll tasks.
Cons
I am not fond of the scheduling tool it struggles to build employee schedules accurately. Despite attempts to fix it, we have mostly avoided using the scheduling part of the system due to its poor quality.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Jesse
Automotive, 51-100 employees
More than a year
Mar 21, 2021
Embassy West Senior Living
Embassy West Senior Living
Pros
Using the time and attendance feature, along with payroll exportation, has significantly reduced the human errors we used to encounter.
Cons
It is a bit tricky to use for complex schedules.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
10
Elena
Health Wellness and Fitness, 51-100 employees
More than a year
Mar 18, 2021
Synerion Time Management System
Synerion Time Management System
Pros
With its comprehensive database and user-friendly employee portal, Synerion simplifies our processes effectively.
Cons
I would appreciate a "click&pick" reporting feature.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Grace
Retail, 11-50 employees
More than a year
Mar 17, 2021
From a Supervisor's point of View
From a Supervisor's point of View
Pros
The vacation accrual feature stands out to me as it allows my staff to easily monitor their available time at any given moment.
Cons
The schedule calendar is challenging to use, especially when inputting an employee's schedule. The "Copy Calendar" function doesn't skip stat holidays, which disrupts subsequent weeks' schedules.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Lisa
Banking, 51-100 employees
Less than a year
Mar 14, 2021
Thumbs up for Synerion
Thumbs up for Synerion
Pros
Synerion's ease of use and navigation, coupled with minimal issues with employee timekeeping, make it an excellent product that I would recommend without hesitation.
Cons
Any changes take 24 hours to sync with the payroll software.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Debbie
Machinery, 51-100 employees
More than a year
Feb 23, 2021
Best softwere
Best softwere
Pros
using Synerion is so easy and it is incredibly user-friendly, making holiday management a piece of cake.
Cons
When I punch in, it should return me to the schedule automatically.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Yvon
Food Production, 101-500 employees
More than a year
Dec 13, 2020
Synerion
Synerion
Pros
Their simplicity shines through the guide is clear, making it easy to understand and navigate.
Cons
I can not think of anything negative to say about the system.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Roy
Business Supplies and Equipment, 500+ employees
More than a year
Aug 25, 2020
Happy Customer
Happy Customer
Pros
We evaluated various software options, Synerion stood out for its ease of implementation, scheduling capabilities, robust reporting, and handling exceptions.
Cons
So far I have not encountered any drawbacks.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Timothy
Electrical/Electronic Manufacturing, 101-500 employees
More than a year
Aug 09, 2020
It just works
It just works
Pros
customer service is top-notch, paired with an intuitive UI and high-quality features.
Cons
I have experienced some rare hardware glitches. They hardly affected the software, but once an employee vanished from the system. Fortunately, a quick email to customer service resolved the issue.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Adam
Packaging and Containers, 51-100 employees
More than a year
Jun 11, 2020
Great product to manage your workforce and populate your payroll system
Great product to manage your workforce and populate your payroll system
Pros
it is impressively intuitive, catering to employees, managers, and administrators alike.
Cons
There is not much that needs improvement it provides regular updates and informative sessions on new features.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Jean
Mining & Metals, 51-100 employees
More than a year
May 15, 2020
Great product
Great product
Pros
I find synerion easy to use daily, and their customer service is exceptional, offering one-on-one expert assistance. They are constantly improving their product, with frequent webinars to keep users updated.
Cons
Implementing this product was a breeze, and it addressed a significant need in our hourly payroll punching and reporting.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mike
Wholesale, 51-100 employees
More than a year
Apr 19, 2020
Rewiew
Rewiew
Pros
Synerion is truly user-friendly and continually improving.
Cons
I always find the help menu in the corner gets obscured by other actions and the font size of the policies is too small.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Champagne
Construction, 51-100 employees
More than a year
Nov 21, 2019
great to work with
great to work with
Pros
Navigating Synerion is a breeze, thanks to its well-presented graphics.
Cons
It is not possible to add time for employees paid weekly instead of hourly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
claudine
Farming, 51-100 employees
Less than 6 months
Sep 02, 2019
Very easy to use
Very easy to use
Pros
The software's high level of customization is impressive, making it straightforward to set up and use, even with various employee schedules.
Cons
There were a couple of things we had to work around, but overall, it suits our company well.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Karen
Medical Practice, 11-50 employees
More than a year
Aug 01, 2019
Synerion Payroll Software
Synerion Payroll Software
Pros
synerion is easy to use, maintain, and offers a plethora of features.
Cons
The "in" and "out" buttons are placed too close together, leading to accidental punches of the wrong button.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Beth
Construction, 51-100 employees
More than a year
Mar 03, 2019
Not what we had in mind.
Not what we had in mind.
Pros
I like their customer service and its scheduler suits employees with standard 9-5 hours. Exporting reports is a helpful administrative feature.
Cons
The absence of certain features like displaying employee annual entitlement on the dashboard, lack of direct export to payroll platforms, and absence of a mobile app for Synerion Agile are some reasons prompting us to switch to an online portal also the inability to bank lieu days is a drawback.
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
Babithiraa
Hospitality, 51-100 employees
Less than 6 months
Mar 01, 2019
Great Product for our company
Great Product for our company
Pros
The ease of use and quick access to information are standout features, making information retrieval a matter of seconds.
Cons
Some software navigation tools, like the performance dashboard, were challenging to locate or work around.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Cody
Farming, 51-100 employees
Less than a year
Mar 01, 2019
Synerion makes my job so much easier.
Synerion makes my job so much easier.
Pros
Transitioning from manual time card calculations to Synerion's automated system has been a game-changer, with all necessary data available at my fingertips.
Cons
I can not think of anything I do not like about Synerion. Setting everything up takes a bit of time, but once it's done, everything runs smoothly.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Anna Maria
Not specified, 51-100 employees
More than a year
Feb 06, 2019
This software allowed control working hours , vacation , day sicking .
This software allowed control working hours , vacation , day sicking .
Pros
This software streamlines control over working hours, vacation and sick days, making it invaluable for company administration.
Cons
entries made in the system do not register properly in Synerion.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Alexander
Semiconductors, 51-100 employees
More than a year
Dec 04, 2018
Excellent Product
Excellent Product
Pros
Their user-friendly system and quick implementation significantly reduce paperwork and manual workload, especially with features like employee self-service requests and digital time tracking.
Cons
There is absolutely nothing negative I can say about Synerion. It is incredibly user-friendly, even for those not very tech-savvy.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Steffanee
Retail, 51-100 employees
Less than a year
Sep 05, 2018
Great System
Great System
Pros
Synerion is user-friendly and adaptable, with features like mobile punches and geo-location ensuring accuracy. The reports are easy to generate and utilize.
Cons
It would be great if the software could handle payroll tasks like tax deductions and hourly rates calculation.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aaron
Medical Practice, 1-10 employees
Less than a year
Aug 08, 2018
Good hour control
Good hour control
Pros
The web access feature is convenient for supervisors, allowing access from smartphones or home computers.
Cons
This system is not suitable for companies with complex schedules and shifts, like ours which operates 24/7.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Alain
Medical Practice, 51-100 employees
More than a year
Jul 13, 2018
Customer & Technical Service is Unparalleled!
Customer & Technical Service is Unparalleled!
Pros
The Customer & Technical Service Teams are highly responsive, providing swift assistance to any queries or needs.
Cons
The ad-hoc report writing feature has been unreliable. While efforts have been made to improve it, there is still room for progress.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Iain
Electrical/Electronic Manufacturing, 101-500 employees
More than a year
May 15, 2018
Excellent
Excellent
Pros
The ease of use, accrual tracking, and employee self-service features save considerable time in scheduling and administration tasks.
Cons
The phone app for schedulers could use some enhancements to provide more functionality in scheduling employees on/off.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Carla
Medical Practice, 11-50 employees
Less than 6 months
Apr 16, 2018
Excellence in Customer Service
Excellence in Customer Service
Pros
it meets our needs perfectly and their proactive approach to informing users about updates is commendable. Their customer support sets a benchmark for excellence.
Cons
While the product is a bit complex in some areas and requires training, the support provided by the company makes up for it. However, it's unfortunate that support will end by the end of the year, necessitating an upgrade.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Yvette
Electrical/Electronic Manufacturing, 101-500 employees
More than a year
Nov 27, 2017
Filters
Synerion implementation September 2023
Synerion implementation September 2023
Pros
As for my experience with Synerion I found it incredibly user-friendly, which was a crucial requirement for us. We have numerous employees who are not tech-savvy, yet they managed the mobile app with ease, needing little to no guidance.
Cons
A significant improvement request for me would be the capability for employees to submit Absence Requests for the present day while restriction their ability to edit their timesheets or schedules. Moreover I would appreciate an enhancement to the Attendance screen, including columns displaying Paid PTO time alongside Paid Attendance, and a total paid column.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Petya
Electrical/Electronic Manufacturing, 500+ employees
Less than 6 months
Sep 18, 2023
Good workforce management software
Good workforce management software
Pros
My experience with Synerion was exceptional, all thanks to their outstanding customer service. They were always prompt, attentive, and efficiently resolved any issues I encountered. Moreover, the product itself boasts a plethora of features, making it one of the top choices in the workforce management software category.
Cons
I found the user interface disappointing. Navigating the software proved challenging, and accessing specific features required a level of familiarity that was difficult for me as a new user.
Ease of use
6
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Not specified, 1-10 employees
Less than 6 months
Jul 21, 2023
Synerion
Synerion
Pros
I found several aspects of Synerion impressive. Firstly, its comprehensive functionality for workforce management stood out to me. The software offers an extensive range of features, including time and attendance tracking, scheduling, labor costing, and employee management, making it an all-in-one solution ideal for businesses aiming to streamline their workforce processes and boost operational efficiency.
Cons
My least favorite aspect was the user interface. Although functional, it lacked visual appeal and intuitiveness. Navigating and accessing features required some familiarity, which might pose a learning curve for new users. Improving the aesthetics and usability of the interface could have enhanced the overall experience.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Marek
Financial Services, 11-50 employees
More than a year
Jun 23, 2023
Synerion is actually the best I ever used in 13 years of management
Synerion is actually the best I ever used in 13 years of management
Pros
The ease of use of Synerion is remarkable, ensuring no lag or delays in my daily routine.
Cons
I have not encountered anything significant, perhaps except for the lack of automation when employees forget to record their start time.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Kevin
Supermarkets, 500+ employees
More than a year
Feb 25, 2023
Synerion review as a user
Synerion review as a user
Pros
I particularly appreciate how quickly Synerion provides the answers I need. e.g if I am searching for my schedule three months from now, I can effortlessly locate and confirm it, eliminating the need to sift through emails.
Cons
I have found Synerion difficult to comprehend, particularly concerning the total number of hours.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Ruth
Telecommunications, 500+ employees
More than a year
Feb 13, 2023
TF Employer
TF Employer
Pros
Understanding the application is made easy with Synerion.
Cons
I like the application but I have not explored it thoroughly.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Jessica
Mechanical or Industrial Engineering, 51-100 employees
Less than 6 months
Feb 09, 2023
x
x
Pros
It is incredibly easy to use, with plenty of graphics and a well-organized layout.
Cons
The training provided was satisfactory. However, I believe the reporting tools should offer more options for creating personalized reports.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vincent
Construction, 101-500 employees
More than a year
Dec 15, 2022
New
New
Pros
Synerion's visual interface makes navigation a breeze, ensuring I can easily find my way around.
Cons
At the moment it is acceptable, but it is still new for me. I will have to see how it performs over time.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Maryse
Chemicals, 500+ employees
Less than 6 months
Dec 11, 2022
Muhammad Malik - user
Muhammad Malik - user
Pros
Synerion is user-friendly and provides all the relevant information needed.
Cons
I have no cons, everything looks great. It's user-friendly and provides all the necessary information.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Muhammad
Education Management, 51-100 employees
More than a year
Nov 19, 2022
Time managment
Time managment
Pros
The ease of use and trackability of Synerion make it simple to identify any errors and prevent potential fraudulent behaviors from staff members.
Cons
So far, I have not encountered anything to dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hanoz
Automotive, 101-500 employees
More than a year
Oct 21, 2022
I love this application
I love this application
Pros
One of my favorite aspects is the ability to keep track of all my vacation time, PTO, and daily hours with ease.
Cons
It is frustrating when it glitches and does not display my Clock IN/OUT time.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paige
Building Materials, 51-100 employees
More than a year
Oct 02, 2022
my review of synerion so far
my review of synerion so far
Pros
Since I started using it, I have not encountered any glitches. Every time I sign in or out, the timing is accurate.
Cons
Regarding the interface, I suggest updating the UX/UI design and font type.
Ease of use
10
Value for money
8
Customer Support
7
Functionality
10
Middleton
Retail, 51-100 employees
Less than 6 months
Oct 01, 2022
Review
Review
Pros
Their ease of use and adherence to Canadian laws save us a significant amount of time.
Cons
Making changes to the initial configuration can be challenging.
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Josette
Food Production, 11-50 employees
More than a year
Sep 01, 2022
Great App
Great App
Pros
I like that all projects can be billed individually from the app without much trouble, making it easy to work on multiple projects and bill them accurately.
Cons
It became easy to use after someone explained it to me, but initially, it was not obvious where to find things within the tabs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emmanuel
Environmental Services, 51-100 employees
Less than 6 months
Sep 01, 2022
Not what was promised ...
Not what was promised ...
Pros
While the absence request system initially drew us in with its audit feature for approvals, it unfortunately does not function properly.
Cons
The absence request system and subsequent accrual tracking are crucial.
Ease of use
2
Value for money
2
Customer Support
5
Functionality
2
Darlene
Non-Profit Organization Management, 11-50 employees
Less than a year
Aug 06, 2022
Best Software
Best Software
Pros
Our college opted for this software for online punch system, finding it easy to use, understand, and track things, which is a significant improvement over fingerprint-based systems.
Cons
I have not encountered any issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Harjot Kaur
Higher Education, 51-100 employees
Less than 6 months
Aug 04, 2022
Synerion user since 2013
Synerion user since 2013
Pros
The weekly report and data exportation to our payroll system (Nethris) streamline our processes effectively.
Cons
There is a need for a lot of follow-up and modifications because we have many employees with variable schedules that change daily.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Sylvain
Construction, 11-50 employees
More than a year
Aug 03, 2022
Great Product
Great Product
Pros
I loved how easy Synerion was to use for onboarding processes!
Cons
Nothing! It was a fantastic experience with a great product.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Caty
Food & Beverages, 101-500 employees
Less than 6 months
Jun 05, 2022
Excellent for larger companies to manage their payroll
Excellent for larger companies to manage their payroll
Pros
Utilizing the online timecard feature helps alleviate the burden on managers.
Cons
Integration across PST and EST time zones caused problems with clocking in and payroll.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Serena
Hospital & Health Care, 500+ employees
Less than a year
May 08, 2022
Great Software for attendance
Great Software for attendance
Pros
The user-friendly, web-based nature of Synerion ensures it works seamlessly on any device.
Cons
It does not display the current time before punching in/out, which is inconvenient.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Saro
Construction, 51-100 employees
Less than a year
Feb 15, 2022
Easy to Use
Easy to Use
Pros
Personally, I prefer the time clock feature, which was a major factor in choosing Synerion.
Cons
I have not found anything about Synerion that I dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Trisha
Government Administration, 51-100 employees
Less than 6 months
Feb 13, 2022
Merci for your product
Merci for your product
Pros
I am quite fond of it and working with this software is a breeze.
Cons
No negative comments everything is okay. Thank you for your assistance.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Blaga
Construction, 51-100 employees
More than a year
Dec 27, 2021
Fernando's Review
Fernando's Review
Pros
The employee calendar feature allows me to schedule time off and view vacation requests and employee schedules effortlessly.
Cons
the system works perfectly for my needs I do not have any complaints.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Fernando
Food Production, 11-50 employees
More than a year
Dec 16, 2021
Synerion Great System
Synerion Great System
Pros
All the features within the system are straightforward, effective, and simple to use, eliminating any guesswork.
Cons
There are no cons; this is a great system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Roy
Pharmaceuticals, 51-100 employees
More than a year
Dec 02, 2021
Satisfaction
Satisfaction
Pros
The software have user-friendly interface and comprehensive reports are highly beneficial.
Cons
I can not think of any negatives. All users are satisfied with this product.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kathy
Aviation & Aerospace, 51-100 employees
More than a year
Nov 01, 2021
Synerion - A Review
Synerion - A Review
Pros
What I love most about Synerion is its user-friendly interface, detailed records, and accurate reporting, all of which greatly assist us in completing payroll tasks.
Cons
I am not fond of the scheduling tool it struggles to build employee schedules accurately. Despite attempts to fix it, we have mostly avoided using the scheduling part of the system due to its poor quality.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Jesse
Automotive, 51-100 employees
More than a year
Mar 21, 2021
Embassy West Senior Living
Embassy West Senior Living
Pros
Using the time and attendance feature, along with payroll exportation, has significantly reduced the human errors we used to encounter.
Cons
It is a bit tricky to use for complex schedules.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
10
Elena
Health Wellness and Fitness, 51-100 employees
More than a year
Mar 18, 2021
Synerion Time Management System
Synerion Time Management System
Pros
With its comprehensive database and user-friendly employee portal, Synerion simplifies our processes effectively.
Cons
I would appreciate a "click&pick" reporting feature.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Grace
Retail, 11-50 employees
More than a year
Mar 17, 2021
From a Supervisor's point of View
From a Supervisor's point of View
Pros
The vacation accrual feature stands out to me as it allows my staff to easily monitor their available time at any given moment.
Cons
The schedule calendar is challenging to use, especially when inputting an employee's schedule. The "Copy Calendar" function doesn't skip stat holidays, which disrupts subsequent weeks' schedules.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Lisa
Banking, 51-100 employees
Less than a year
Mar 14, 2021
Thumbs up for Synerion
Thumbs up for Synerion
Pros
Synerion's ease of use and navigation, coupled with minimal issues with employee timekeeping, make it an excellent product that I would recommend without hesitation.
Cons
Any changes take 24 hours to sync with the payroll software.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Debbie
Machinery, 51-100 employees
More than a year
Feb 23, 2021
Best softwere
Best softwere
Pros
using Synerion is so easy and it is incredibly user-friendly, making holiday management a piece of cake.
Cons
When I punch in, it should return me to the schedule automatically.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Yvon
Food Production, 101-500 employees
More than a year
Dec 13, 2020
Synerion
Synerion
Pros
Their simplicity shines through the guide is clear, making it easy to understand and navigate.
Cons
I can not think of anything negative to say about the system.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Roy
Business Supplies and Equipment, 500+ employees
More than a year
Aug 25, 2020
Happy Customer
Happy Customer
Pros
We evaluated various software options, Synerion stood out for its ease of implementation, scheduling capabilities, robust reporting, and handling exceptions.
Cons
So far I have not encountered any drawbacks.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Timothy
Electrical/Electronic Manufacturing, 101-500 employees
More than a year
Aug 09, 2020
It just works
It just works
Pros
customer service is top-notch, paired with an intuitive UI and high-quality features.
Cons
I have experienced some rare hardware glitches. They hardly affected the software, but once an employee vanished from the system. Fortunately, a quick email to customer service resolved the issue.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Adam
Packaging and Containers, 51-100 employees
More than a year
Jun 11, 2020
Great product to manage your workforce and populate your payroll system
Great product to manage your workforce and populate your payroll system
Pros
it is impressively intuitive, catering to employees, managers, and administrators alike.
Cons
There is not much that needs improvement it provides regular updates and informative sessions on new features.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Jean
Mining & Metals, 51-100 employees
More than a year
May 15, 2020
Great product
Great product
Pros
I find synerion easy to use daily, and their customer service is exceptional, offering one-on-one expert assistance. They are constantly improving their product, with frequent webinars to keep users updated.
Cons
Implementing this product was a breeze, and it addressed a significant need in our hourly payroll punching and reporting.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mike
Wholesale, 51-100 employees
More than a year
Apr 19, 2020
Rewiew
Rewiew
Pros
Synerion is truly user-friendly and continually improving.
Cons
I always find the help menu in the corner gets obscured by other actions and the font size of the policies is too small.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Champagne
Construction, 51-100 employees
More than a year
Nov 21, 2019
great to work with
great to work with
Pros
Navigating Synerion is a breeze, thanks to its well-presented graphics.
Cons
It is not possible to add time for employees paid weekly instead of hourly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
claudine
Farming, 51-100 employees
Less than 6 months
Sep 02, 2019
Very easy to use
Very easy to use
Pros
The software's high level of customization is impressive, making it straightforward to set up and use, even with various employee schedules.
Cons
There were a couple of things we had to work around, but overall, it suits our company well.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Karen
Medical Practice, 11-50 employees
More than a year
Aug 01, 2019
Synerion Payroll Software
Synerion Payroll Software
Pros
synerion is easy to use, maintain, and offers a plethora of features.
Cons
The "in" and "out" buttons are placed too close together, leading to accidental punches of the wrong button.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Beth
Construction, 51-100 employees
More than a year
Mar 03, 2019
Not what we had in mind.
Not what we had in mind.
Pros
I like their customer service and its scheduler suits employees with standard 9-5 hours. Exporting reports is a helpful administrative feature.
Cons
The absence of certain features like displaying employee annual entitlement on the dashboard, lack of direct export to payroll platforms, and absence of a mobile app for Synerion Agile are some reasons prompting us to switch to an online portal also the inability to bank lieu days is a drawback.
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
Babithiraa
Hospitality, 51-100 employees
Less than 6 months
Mar 01, 2019
Great Product for our company
Great Product for our company
Pros
The ease of use and quick access to information are standout features, making information retrieval a matter of seconds.
Cons
Some software navigation tools, like the performance dashboard, were challenging to locate or work around.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Cody
Farming, 51-100 employees
Less than a year
Mar 01, 2019
Synerion makes my job so much easier.
Synerion makes my job so much easier.
Pros
Transitioning from manual time card calculations to Synerion's automated system has been a game-changer, with all necessary data available at my fingertips.
Cons
I can not think of anything I do not like about Synerion. Setting everything up takes a bit of time, but once it's done, everything runs smoothly.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Anna Maria
Not specified, 51-100 employees
More than a year
Feb 06, 2019
This software allowed control working hours , vacation , day sicking .
This software allowed control working hours , vacation , day sicking .
Pros
This software streamlines control over working hours, vacation and sick days, making it invaluable for company administration.
Cons
entries made in the system do not register properly in Synerion.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Alexander
Semiconductors, 51-100 employees
More than a year
Dec 04, 2018
Excellent Product
Excellent Product
Pros
Their user-friendly system and quick implementation significantly reduce paperwork and manual workload, especially with features like employee self-service requests and digital time tracking.
Cons
There is absolutely nothing negative I can say about Synerion. It is incredibly user-friendly, even for those not very tech-savvy.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Steffanee
Retail, 51-100 employees
Less than a year
Sep 05, 2018
Great System
Great System
Pros
Synerion is user-friendly and adaptable, with features like mobile punches and geo-location ensuring accuracy. The reports are easy to generate and utilize.
Cons
It would be great if the software could handle payroll tasks like tax deductions and hourly rates calculation.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aaron
Medical Practice, 1-10 employees
Less than a year
Aug 08, 2018
Good hour control
Good hour control
Pros
The web access feature is convenient for supervisors, allowing access from smartphones or home computers.
Cons
This system is not suitable for companies with complex schedules and shifts, like ours which operates 24/7.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Alain
Medical Practice, 51-100 employees
More than a year
Jul 13, 2018
Customer & Technical Service is Unparalleled!
Customer & Technical Service is Unparalleled!
Pros
The Customer & Technical Service Teams are highly responsive, providing swift assistance to any queries or needs.
Cons
The ad-hoc report writing feature has been unreliable. While efforts have been made to improve it, there is still room for progress.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Iain
Electrical/Electronic Manufacturing, 101-500 employees
More than a year
May 15, 2018
Excellent
Excellent
Pros
The ease of use, accrual tracking, and employee self-service features save considerable time in scheduling and administration tasks.
Cons
The phone app for schedulers could use some enhancements to provide more functionality in scheduling employees on/off.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Carla
Medical Practice, 11-50 employees
Less than 6 months
Apr 16, 2018
Excellence in Customer Service
Excellence in Customer Service
Pros
it meets our needs perfectly and their proactive approach to informing users about updates is commendable. Their customer support sets a benchmark for excellence.
Cons
While the product is a bit complex in some areas and requires training, the support provided by the company makes up for it. However, it's unfortunate that support will end by the end of the year, necessitating an upgrade.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Yvette
Electrical/Electronic Manufacturing, 101-500 employees
More than a year
Nov 27, 2017