Anonymous, 500+ employees
“Daily monitoring”
Pros
Our experience with this tool has greatly improved our daily ticket management. It efficiently tracks the progress, actions, and completion times of our tickets, leading to more consistent and effective daily operations. It also provides valuable statistics on a daily, weekly, and monthly basis.
Cons
Occasionally, it experiences rare crashes, but these are infrequent and doNot significantly impact its overall functionality.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 500+ employees
“Tempo timesheets - One of the most efficient tool for time tracking”
Pros
Tempo Timesheets stands out as an excellent tool for tracking time. Its seamless integration with JIRA simplifies time tracking, and the user interface is user-friendly. It also offers convenient overtime calculation.
Cons
Remarkably, there areNoNotable drawbacks, as the tool provides a plethora of features that streamline time tracking.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Computer Software, 51-100 employees
“A helpful addition to Jira to track time spent in tasks”
Pros
Tempo has been a valuable addition to our Jira usage, enabling us to effortlessly monitor time spent on tasks. Its user-friendly interface and intuitive table layout make tracking and managing tasks a breeze. Additionally, the integration with Google Calendar proves useful.
Cons
There have been occasional issues with automatic time tracking, suggesting hours for closed or unused tasks. Furthermore, the service experienced occasional slowness in logging hours, causing delays in displaying changes.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Transportation/Trucking/Railroad, 101-500 employees
“Tempo: A great tool to track time”
Pros
Tempo seamlessly integrates with the Jira suite, simplifying time tracking with a single click. It provides easy team control and reporting features.
Cons
However, the initial filter selections are occasionally lost upon page refresh, requiring users to reselect filters.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Games, 51-100 employees
“Tempo Timesheets is simple and I like this simplicity!”
Pros
I appreciate the straightforwardness of Tempo Timesheets. Its user interface and functionalities are simple and intuitive, making it an invaluable tool. The "My Work" tab's table layout effectively displays daily tasks, and the reporting tool aids in tracking hours spent on projects. Integration with Google Calendar enhances its utility.
Cons
One drawback is the difficulty in using the "Search issues" search bar when logging time, particularly when assigned to multiple projects. It can be challenging to locate specific issues, which can be time-consuming.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Games, 51-100 employees
“Jira integrated time tracking”
Pros
The mobile app for logging hours is convenient, and it offers clear working hour reports for accurate client billing.
Cons
Finding specific Jira issues for logging hours can be cumbersome at times, especially through the mobile application. Setting worked hours directly on mobile isNot possible, requiring additional steps through the website.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer &Network Security, 1-10 employees
“As a user who clocked in and out, this was fantastic”
Pros
This tool made attributing time to specific tasks easy and streamlined the timesheet process.
Cons
No significant issues were encountered.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 11-50 employees
“Easy and effective time tracking”
Pros
Tempo Timesheets offers a hassle-free installation, configuration, and usage experience. The Chrome plug-in simplifies timer management, and the reporting features are excellent, making it unparalleled for Jira integration.
Cons
The pace ofNew feature development is somewhat slower than desired.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Internet, 11-50 employees
“Good Option for Existing Atlassian Users”
Pros
It is ideal for distinct reporting and integrates well with existing Atlassian (JIRA) systems. It facilitates efficient data reporting and invoicing, although its permissions and pricing could see improvements.
Cons
The complexity of the permissions scheme in Tempo, reliance on JIRA knowledge, and a lack of integration with popular accounting and CRM software can be limiting. Additionally, it charges a monthly fee per JIRA user, regardless of usage, potentially increasing costs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous, 11-50 employees
“Very easy team control”
Pros
The software has greatly improved our organization's daily workflow. It has simplified time entry for team members, enhanced reporting, and streamlined budgeting. It seamlessly integrates with Jira, making it fast and efficient.
Cons
Some alternatives may offer more budget-friendly options, particularly for small teams before scaling up.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Public Relations and Communications, 11-50 employees
“Great Software”
Pros
Tempo has effectively addressed the issue of time entry, eliminating delays in billing and facilitating daily time logging. The customized reports simplify data import into accounting software.
Cons
No significant drawbacks have been identified.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 11-50 employees
“Great for time reporting, when bundled with Jira”
Pros
Tempo Timesheets has notably accelerated hour reporting and increased transparency. It simplifies invoicing and facilitates client billing.
Cons
Occasional issues with selecting the right amount of hours for tasks and task selection accuracy can be improved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Entertainment, 51-100 employees
“Tempo Timesheets for Jira Server”
Pros
Tempo Timesheets impresses with its user-friendly interface that encourages team members to efficiently complete timesheets. It greatly simplifies time tracking and offers valuable options for management and reporting.
Cons
While it is a worthwhile investment, it ranks as the most expensive timesheet plugin in the Atlassian Marketplace. There is also a minor issue with rapid data entry that results in background refresh wiping entered values.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Information Technology and Services, 11-50 employees
“Updates without considering the usersNeeds”
Pros
Its best for optimizing HR and invoicing processes, thanks to its ease of use and Jira integration.
Cons
Recent updates removed the "timesheets" feature, replacing it with "my work," which essentially offers filtered reports. This change disrupted existing processes and complicated time tracking during extended periods. Export flexibility and line cutoffs in long exports also posed challenges.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Textiles, 500+ employees
“Using Tempo Timesheets”
Pros
Tempo has significantly reduced the wait time for time entry, ensuring that team members enter their time promptly. Creating customized reports and importing data into accounting software has become a straightforward process.
Cons
There is a limitation in capturing hierarchy from Jira Portfolio, which could enhance roll-up time tracking. Additionally, longer exports occasionally result in cut-off lines, affecting reliability.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
