Goran V.
Marketing and Advertising, 1-10 employees
Less than 6 months
“Countersimple and lacking support
Pros
The sales pitch impressed me most but after that I received no replies, I found them unprofessional.
Cons
For how it operates, I get infrequent updates, no team support, unanswered emails and I find the app really counterconvenient.
Rating Distribution
Ease of use
2
Value for money
3
Customer Support
1
Functionality
3
Ruslan Q.
Marketing and Advertising, 11-50 employees
Less than 6 months
“Detailed timer and reporting
Pros
Starting and stopping the timer is incredibly easy.. just a quick click and I'm tracking time without any friction. Beyond that I find the detailed reports, support for unlimited projects and clients, the built-in budget controls and the expense tracking all incredibly useful. It brings together all the essential pieces of project management and financial oversight into one smooth efficient system.
Cons
We'd really appreciate more vibrant charts and dashboards so we can get a fast visual snapshot of our data right inside the tool and its reports.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Heidi.
Design, 1-10 employees
Less than a year
“perfect time tracking
Pros
For me this tool is rock-great. Time tracking feels precise, user-friendly and simple to handle across multiple projects. I also genuinely appreciate the clear notifications, the project management features and the strong security. Customer support has been fantastic, always responsive and helpful. Even though I don't use every feature, it's reassuring to know they're available.
Cons
For me it does have a bit of a learning curve especially when you first dive into all the settings and features. It's not difficult, just takes some time to settle in.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Phi K.
Arts and Crafts, 1-10 employees
More than a year
“Free tier with useful features
Pros
It's really easy to use and I value that the most helpful features are included in the free tier, exporting reports is an excellent added benefit.
Cons
The iPhone and Mac apps feel noticeably less polished than the web (HTML) version and I've found the time-zone switching takes far too many clicks. It ought to happen automatically, or at least let me type a city or country name instead of forcing me to scroll for five full minutes whenever I travel which I do a lot.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Michelle L.
Mechanical or Industrial Engineering, 1-10 employees
Less than a year
“Task-level time monitoring
Pros
Logging and monitoring hours by customer, project and task level is effortless for me. The reports make finding details simple and align end-of-period billing across multiple teams.
Cons
I've been using this platform since day one and over time features I was hoping for have been introduced, exactly what I needed. At this point I genuinely can't come up with any aspect of the tool that bothers me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ihor P.
Accounting, 11-50 employees
Less than a year
“Simple marketing task tracking
Pros
Tracking everyday marketing tasks is incredibly simple and I find the reports and project breakdowns provide clear insight into how time is spent.
Cons
The interface did feel a bit overwhelming at the start, particularly for new teammates. Customer support helped us.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Roberto R.
Mechanical or Industrial Engineering, 1-10 employees
Less than a year
“User-friendly free version
Pros
tool is very user-friendly and I successfully navigated the free version without any issues.
Cons
Honestly I don't have any negative comments about this tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sara H.
Not Specified, 1-10 employees
Less than a year
“Clean and detailed layout
Pros
I appreciate the clean, simplified layout that still allows for detailed tracking. Exporting reports to CSV or PDF makes it perfect for new businesses and freelancers.
Cons
If I accidentally leave the timer running, the app usually offers a way to correct it but quite often that fix doesn't actually work and I end up having to re-enter the time manually. It's not a dealbreaker, just a minor bug.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Claudia F.
Architecture & Planning, 1-10 employees
Less than a year
“easy team management
Pros
Navigating the software is really easy and I find it easy to invite team members and set permissions to control who sees what information.
Cons
I wish the mobile app were more polished because right now it feels somewhat unfinished and lacks some of the functionality I expect on the go.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Christine A.
Financial Services, 11-50 employees
Less than a year
“easy scheduling and screenshots
Pros
Using the work schedule and screenshot capture is effortless and I can track every minute just by pressing a button.
Cons
Haven't run into any problems. I like that free version has no limits
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Joao M.
Computer Software, 1-10 employees
More than a year
“Handy time tracking
Pros
Time tracking is really handy and I find it works well overall though some minor improvements could make it even better.
Cons
On days when I handle numerous calls that last just a few minutes, I struggle to log a separate entry for each call and I'd really appreciate an enhancement that lets me add other users into a workspace while limiting their access to only selected projects.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Jessamae G.
Outsourcing/ Offshoring, 101-500 employees
Less than a year
“Quick task progress visibility
Pros
Accessing the app is simple and I can quickly check how my tasks are progressing.
Cons
Unfortunately I can't adjust my logged time without hassle, it's difficult for me to review activity screenshots and the tracker sometimes quits suddenly if the cursor doesn't move for a bit.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
8
Joshua J
IT Services, 11-50 employees
“One of the greatest app I have found for time tracking
Pros
We use TMetric for our entire team. It is very simple to add clients/projects and then track the time spent on tasks. It is also easy to update or correct problems. The recently added time-off requests allow us to better manage our Paid Time Off (PTO). The activity tracker is great as well.
Cons
They are Czech republic based which means their off timings coincide with the mid of our workday. Their updates usually interfere with our work activities, which is annoying at the least but still workable.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
9
Adrian G.
Information Technology and Services, 1-10 employees
Less than a year
“Feature-packed all-in-one tool
Pros
I really like that it packs so many features in one place. The Firefox add-on works reliably and I find tracking hours directly inside tools like Asana very convenient.
Cons
At times it comes across as a little intrusive though I've been able to change the settings to reduce that behavior when necessary.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Joshua J.
Professional Training & Coaching, 1-10 employees
Less than 6 months
“effortless client switching
Pros
This tool fits perfectly as my business grows. I can switch between clients quickly, pick up where I left off and manage invoicing efficiently because it syncs with QuickBooks Online.
Cons
I'd love to have more reporting options. It would be really helpful to pull a report that shows my billable hours or balance for the whole month but right now the reporting only lets me view data week by week.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Alys G.
Marketing and Advertising, 1-10 employees
Less than a year
“easy browser extension tracking
Pros
Setup was really simple and I can effortlessly track task durations using the Chrome extension which makes monitoring progress easy.
Cons
I had to spend a while manually moving my time estimates over from my previous software but the support team eventually resolved it and it's been running flawlessly ever since.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
9
Pawel W.
Marketing and Advertising, 1-10 employees
More than a year
“Record time without fuss
Pros
Recording every single minute of work is easy and I find this app makes time tracking incredibly simple and fuss-free.
Cons
To be honest I find it a bit pricey for such basic software.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Annelies W.
Writing and Editing, 1-10 employees
More than a year
“precisely time tracking
Pros
With this app, I can quickly track exactly how much time I spend on a particular website or task. It's super easy to navigate and provides helpful insights.
Cons
Honestly I can't come up with any real negatives - there's nothing missing for my workflow and it covers all the features I need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Fabricio O.
Computer Software, 1-10 employees
Less than 6 months
“easy Chrome extension tracking
Pros
Honestly it's incredibly easy to use and I can track and configure the Chrome extension so it adds time tracking to websites.
Cons
okay so I find the mobile app rather limited in terms of functionality and it's not quite what I prefer.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Nataliia
Computer Software, 11-50 employees
“Easy time tracking and tasks management
Pros
TMetric proves to be a costeffective and intuitive time tracking solution. It has greatly streamlined our time tracking team coordination and project management. With TMetric we have successfully overcome challenges related to meeting deadlines and enhanced collaboration with clients.
Cons
While the web and desktop versions of TMetric offer advanced features the mobile version seems to lag behind in terms of functionality making it less comprehensive for onthego usage.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Anonymous
Computer Software, 11-50 employees
Less than a year
“Simple client and project management
Pros
My whole team uses this tool, it's simple to add clients and projects and to keep track of time. Making updates or fixing problems is easy and we genuinely appreciate the recent addition of time-off requests since it lets us handle PTO right inside the app. On top of that, the activity tracker is a pleasant extra that we often use.
Cons
The company is based in the Czech Republic and they've often pushed updates right in the middle of our workday. I understand it's because of the time-zone differences but those surprise rollouts have been irritating for our team and have led to some real frustration during busy periods.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
9
Stacey B.
Higher Education, 500+ employees
Less than a year
“simple interface for enterprise use
Pros
interface is incredibly convenient whether I'm using the web version or the mobile app and it makes getting started really easy. The tool provides easy time tracking and reporting that works well for individual use but also scales up cleanly for enterprise-wide needs. There's a useful free tier that covers basic features for up to five users which made it easy for me to trial things without commitment. For manual time tracking, getting going was as simple as adding a time entry, typing in a short description and a start time, then I just press the play icon and the timer runs. When I finish a task, I tap stop and the timer ceases, alternatively I can create a new task and the timer will switch over and begin tracking the new activity immediately. It also supports automatic time tracking within applications for billing and reporting purposes which is handy if you need more automated, granular monitoring for business reasons. Reporting is easy to navigate, you get Project summaries, Task summaries, Team summaries and Detailed reports, all of which can be exported as CSV or PDF files. In my case I mostly used it for manual task tracking but I can see the more advanced enterprise capabilities too, such as monitoring, locking time entries to prevent edits and producing much more detailed reporting when required.
Cons
One frustrating behavior I ran into is that when I add a new task, the app assumes the new task started immediately after the previous one ended. That design assumes you don't take breaks between activities which can be annoying if I step away or need to insert downtime between tasks.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Marketing and Advertising, 1-10 employees
Less than a year
“easy time tracking
Pros
this tool is really simple to use and more than adequate when time tracking is the main priority. I especially like the wide range of integrations with project management and other apps, they've cleared up a lot of hassle in my workflow.
Cons
I find the invoicing side to be poorly thought out and far too limited in customization so I can't realistically swap it in for the invoicing system I currently rely on. Because of that, I still need to keep a separate billing tool to meet my needs.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Pauline
Research, 1-10 employees
“Great affordable wellintegrated easytouse time tracking system
Pros
As a solo freelancer I rely on TMetric to track my time spent on client projects and it has been a reliable and userfriendly tool for the past 3 years. The interface is minimalistic and visually appealing reminiscent of popular Google apps. TMetric offers numerous integrations allowing me to track time effortlessly while working on emails tasks and more. Editing or adding time is simple and flexible and the reporting feature provides customizable metrics for different levels and timespans.
Cons
I would appreciate the option to round tracked hours to the closest 15minute interval in TMetric. Additionally it would be beneficial to have the ability to add time in the future allowing users to plan and set projected time ahead of schedule. Another feature that would be valuable is the ability to compare one time period with a previous period similar to the functionality available in Google Analytics.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Ruth D.
Marketing and Advertising, 1-10 employees
Less than a year
“Offline and integrated tracking
Pros
integrations that let me track time are perfect, for example while I'm reading or replying to an email and even when I'm offline. Every so often it did get a bit confusing though.
Cons
It seems to work best when I'm focusing for an extended stretch of time. Whenever I pause the timer, even if it's only for sixty seconds, restarting it ends up creating a separate time entry. I'd frequently end up with a very long list of entries which made my logs look cluttered and confusing.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Raphael B.
Not Specified, 1-10 employees
Less than a year
“Integrations for development tools
Pros
I'm very happy with the integrations for development tools like GitLab, ClickUp, Outlook...
Cons
On iOS I find the software unusable because it consistently demands far too much CPU power
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
8
khadija t.
Information Technology and Services, 11-50 employees
More than a year
“Team progress visibility
Pros
it lets me quickly see what the team is working on and follow up on progress without delays. I can link it to TFS tasks so everything stays synchronized which saves time. The interface is really easy for starting or stopping a job and I appreciate that it supports Windows android and iOS.
Cons
haven't run into anything about it that I dislike.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Garreth T.
Not Specified, 101-500 employees
Less than a year
“Quick task management
Pros
What I appreciate about this tool is how easily it hooks up with other task management apps like Todoist. Time tracking is easy and I find it's quick and effortless to log details for every project and task I'm working on so tracking just slips into my normal workflow.
Cons
The project creation page feels a bit awkward because the data-entry order doesn't match how I work, I want to put the project ID in before the title. Also it would really help if I could add clients directly from the same add-project screen instead of switching elsewhere.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
tania s.
Not Specified, 1-10 employees
Less than 6 months
“great deal for small teams
Pros
For the price, I think it's a really great deal since the free plan covers the essentials for a five-person team. I also appreciate the Asana integration a lot and I find it easy to invite and add teammates without any hassle.
Cons
I'd like to be able to customize reports more, specifically choosing which fields become CSV export columns because the current options are limited. The desktop application feels clunky and takes some time to get comfortable with and frankly it could benefit from a more comprehensive set of beginner tutorials to help new users ramp up.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
8
Anonymous
Computer Software, 500+ employees
Less than a year
“Timeline view for focus
Pros
Okay so... I can see a timeline of the apps I've been using which keeps me focused and gives me a clearer picture of how I'm spending my day.
Cons
For me the desktop app doesn't feel as polished as many other macOS apps
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Sagar P.
Computer Software, 1-10 employees
Free Trial
“activity tracking made easy
Pros
activity feature for keeping track of what I'm doing throughout the day is great. The auto-suggest options when filling fields are a real time-saver and being able to mark idle time as a break with a single click is something I genuinely appreciate, that "Add as a break" option is brilliant. I also love how the app automatically adjusts time entries: when I add a new entry that would overlap an existing one, it splits the old entry into before-and-after segments and neatly inserts the new entry in between. That behavior saves me a ton of clicks, time and hassle. On top of that, exporting reports as PDF works well for sharing and the bulk edit capabilities give me the flexibility I need when managing many entries at once.
Cons
There are quite a few features I miss and some usability gaps. For example, the little "i" hover descriptions in reports and entries are missing and would be really helpful. The Android and Desktop apps don't feel as user-friendly as the web version and I wish the web app had a floating action button for quickly adding a time entry or task. In the web app I can't select multiple tags while typing in the tag field and the Android app needs the ability to add tags directly. Also in the Android app, when I create a report near the end of the month (say between the 26th and 31st), the last row gets covered by the Apply button so I can't choose the end date or include those final days. On the My Time screen I want options to group entries by project and to sort by duration, not just show them in sequential order. A timer feature tied to each time entry, customizable with alarms and descriptions for my varied focus/break rhythms (sometimes I break after 25 minutes sometimes after 40), would be extremely useful. There's no Android widget for quick time entry which would speed things up a lot. I would also like a line graph for individual projects so I can easily spot increases or decreases in time spent. In Chrome, showing the current task name and elapsed time in the tab title instead of the daily time balance would help me track things at a glance. It would be great if new projects could be created dynamically when I try to add a time entry for one that doesn't exist yet and similarly if tags could be created on-the-fly while typing a task. PDF reports should offer sorting by time and include descriptions. Features like bookmarking entries and tags, grouping tags together and having smart time entry suggestions so I don't have to type everything would all improve the workflow significantly.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Gamaliel M.
Computer Software, 1-10 employees
Less than a year
“efficient time entry setup
Pros
big fan of the time entry setup because it gives me a easy way to log hours both while I'm doing the work and afterwards. The actual logging is great most of the time, time pickers and the auto-complete speed things up so I can get entries in quickly. I also rely on the reports, they give handy summaries and charts showing time by different criteria across different date ranges.
Cons
when I'm entering time the AM/PM selection acts up and the app picks something that doesn't make sense. I also feel the desktop client doesn't get the same care as the web version, it's noticeably rougher around the edges and feels less polished compared to the web interface.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Klaus S.
Telecommunications, 1-10 employees
Less than a year
“easy Chrome plugin
Pros
We're using a easy time-tracking app that's very easy to navigate and I really appreciate the Chrome plugin.
Cons
Occasionally I find that the app's sync feature fails to update properly which frustrates me.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Paola T.
Food & Beverages, 1-10 employees
Less than a year
“Punch in and out easily
Pros
it is really easy for staff to punch in and out, including recording breaks. The reports already show total hours worked with break time deducted which has made running payroll incredibly simple for us.
Cons
I ended up having to provision dedicated in-house smartphones for every team member so they wouldn't waste time logging into the app every time they needed to clock in or clock out which added extra setup work.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Design, 1-10 employees
Free Trial
“Clean interface with reports
Pros
I've found this product incredibly easy to use. Its interface feels clean and convenient and the reports it generates genuinely help with my daily tasks. I also appreciated the Trello integration since our team already relies on that platform making adoption smooth. Plus the browser extensions for Google Chrome and Opera were well received by everyone on our team.
Cons
the Android app's usability could use some work. It performs the necessary functions and covers the basics, yet the user experience doesn't feel polished. At times I get a little disoriented when navigating the app so refining the flow would make it much more pleasant to use.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Daniel P.
Information Technology and Services, 1-10 employees
More than a year
“Simple task switching
Pros
One major reason I chose this app over others is how simple it is to switch tasks, I can just restart a task and continue. Other programs force you to stop the previous one first which feels awkward and really annoys me. I also appreciate the variety of reports available. I end up using most of those reports when I plan and organize my week's time regularly.
Cons
I wish I could set a custom timeframe on the Time Entry page so the tool's calculation of whether I'm ahead or behind reflects the exact period I care about. Right now it defaults to the current month and because months can begin mid-week it often makes it tough to get an immediate sense of how the week is shaping up. It would also help if a time entry's notes field supported a full paragraph and better yet if those notes could be tracked per-project and per-day. At the moment I have to paste my final weekly time entry into a different app for my manager and when I try to write more detailed notes here it's annoying to congreatate them into one paragraph. For that reason I keep notes in this tool deliberately brief and save my fuller timesheet text in OneNote.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Ariana F.
Computer Software, 500+ employees
Less than a year
“Productive with easy integrations
Pros
What I appreciate most about this tool is how it helps me see exactly how I'm spending my time, while also enabling me to reduce the time I spend because it includes a variety of solutions designed for team workflows. I really value the feasible integrations, they're brilliant and make my work noticeably more productive.
Cons
So far I haven't found anything I dislike about it, in my experience this tool fulfills its purpose very well and consistently serves the functions I need without issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Whit N.
Marketing and Advertising, 11-50 employees
Less than a year
“Reliable and smooth operation
Pros
reliable tool and it plugs in smoothly with our project management platform, plus it runs neatly in its own window and dedicated app. I'd recommend trying it across different pricing tiers to see what fits best.
Cons
Occasionally I've noticed the timer fails to activate immediately when I click it which interrupts my workflow.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Chad S.
Religious Institutions, 1-10 employees
Less than a year
“Mobile reports made easy
Pros
Using the mobile app is easy and I can quickly produce clear, practical reports. I can tag and organize my tasks and provide detailed descriptions of my work without hassle.
Cons
perfect tool....I'm genuinely happy with the product, its features meet my needs and I feel it's a good value for what I pay.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Wellington K.
Civil Engineering, 1-10 employees
Free Trial
“very expensive for tracking
Pros
As someone on the team I like that it integrates into the Asana app and lets us track everyone's activities easily.
Cons
However I find it very expensive for tracking time-related activities so I can't use it.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
7
Anonymous
Computer Software, 1-10 employees
Less than 6 months
“Unlimited projects with free plan
Pros
With the free subscription I can create unlimited projects and add as many clients as I need and it does a great job helping me keep track of my work, the free trial also showed me all the useful features this app offers.
Cons
I haven't tried the paid plan yet but I'm really pleased with the free version and honestly have no complaints about it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
TROY H.
Not Specified, 1-10 employees
Less than 6 months
“accurate technician reporting
Pros
For tracking hours per job across our technicians, the reporting features delivered exactly what I was after, the crew also picked it up quickly and didn't struggle with using it.
Cons
It would be great if I could create projects from the mobile app, right now I can't though it's not a major issue.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
