Total 16 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

25%

3

Stars

13%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

K

Kayley

Accounting, 11-50 employees

5.0
August 2023

Essential addition to Xero for ease of tracking, managing, and reporting.

Pros

This tool has become an indispensable part of my daily workflow, significantly enhancing my efficiency. Its time tracking and reporting features are particularly valuable, ensuring we consistently provide reliable service to our clients.

Cons

There have been a few instances of system crashes, but I appreciate the prompt updates and fixes provided by the support team within an hour.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

E

Eabyn

Design, 1-10 employees

5.0
June 2022

Ideal for organizations looking for largescale project and financial management.

Pros

This platform seamlessly integrates detailed project management workflows with financial record management and clientfacing invoicing, offering a comprehensive solution for our organizations needs.

Cons

Expanding the list of integrated apps would further enhance the platforms functionality.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

5.0
April 2022

Workflow max review

Pros

Daytoday use of WorkflowMax is straightforward and made even better by regular product updates.

Cons

Accessing the Report Center and building reports can be challenging.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

N

Nick

Design, 1-10 employees

3.0
March 2022

10year seasoned user.

Pros

WorkflowMax offers a plethora of features essential for efficient workflow management.

Cons

The interface feels clunky and outdated, lacking the modern user experience expected today. It hasnt seen significant improvements in over a decade.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

8

Y

Yara

Architecture and Planning, 1-10 employees

3.0
March 2022

Archaic and limited

Pros

WorkflowMax is costeffective and integrates reasonably well with Xero.

Cons

The programs userfriendliness leaves much to be desired, customization options are limited, and customer service response times are slow.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

8

J

Jon

Construction, 11-50 employees

4.0
March 2022

New to WFM

Pros

WorkflowMax helps us track project costs, purchases, and time allocation, providing valuable insights for managing our projects.

Cons

Navigating the platform requires numerous clicks, and some terminology can be confusing for new users, although training can help.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

A

Anonymous

Not Specified, 11-50 employees

5.0
August 2021

Efficient Invoicing Solution

Pros

WorkflowMax simplifies the process of raising invoices and managing project costs, making it an efficient tool for daily use.

Cons

Navigating the internal processes and dealing with permission conflicts during implementation can be frustrating.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

A

Adrian

Accounting, 11-50 employees

4.0
April 2021

Easy to use. Lots of flexibility

Pros

WorkflowMaxs cloudbased nature and lack of required updates make it userfriendly. It also offers great technical support.

Cons

Improved integration with Xero and other document management systems could enhance its functionality further.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

R

Ryan

Warehousing, 11-50 employees

4.0
February 2021

WorkflowMax

Pros

WorkflowMax has been a reliable tool, and the mobile upgrades have improved our visibility when working remotely.

Cons

The software could benefit from a more userfriendly landing page or dashboard, especially for managers tracking job statuses.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

KM

Karen May

Accounting, 1-10 employees

5.0
November 2020

WorkflowMax is the best at tracking time and project costs

Pros

WorkflowMax is an excellent tool for tracking time and project costs. Its seamless integration with Xero and realtime progress tracking are highly beneficial.

Cons

Customizable reports are somewhat limited, and multiline quotes itemization could be improved.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

S

Suhas

Computer and Network Security, 101-500 employees

5.0
October 2020

Great for project management

Pros

WorkflowMax is a great tool for project management and timesheet tracking, offering ease of use and integration with other organizational tools.

Cons

The softwares reporting capabilities are not used by the reviewer, but it effectively tracks project progress and budget.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

K

Keith

Machinery, 1-10 employees

5.0
July 2020

Proven Performer

Pros

WorkflowMax excels in tracking project costs and progress, offering a straightforward solution for managing tasks and budgets.

Cons

The need for extensive manual data entry when creating quotes and jobs can be timeconsuming.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

J

Justin

Construction, 11-50 employees

5.0
June 2020

Workflow max

Pros

WorkflowMax has been a valuable tool for small businesses, offering ease of use and costeffective project management features.

Cons

While the reviewer doesnt have any complaints, the platform could improve its reporting capabilities.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

KJ

Kenneth Jhim

Accounting, 11-50 employees

5.0
May 2020

Now Xero Practice Manager the de facto project management software for your Xero client

Pros

WorkflowMax, now Xero Practice Manager, offers a comprehensive suite of project management functionalities tailored for Xero clients, simplifying job assignment, hour budgeting, and more.

Cons

The interface can feel crowded, requiring time to master. Additionally, managing individual returns within the company account can be confusing.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

J

Joseph

Marketing and Advertising, 11-50 employees

5.0
October 2019

Basic but Good for an SME

Pros

WorkflowMaxs simplicity makes it suitable for small businesses, with features for task tracking and time logging.

Cons

The lack of advanced data visualization in reporting may not meet the needs of all companies.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

U

Uwais

Accounting, 11-50 employees

4.0
July 2019

WorkFlowMax review

Pros

WorkflowMax efficiently calculates and manages task time, automating the process and reducing manual effort.

Cons

Longterm planning beyond a month can be challenging if jobs are linked to approved projects only.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7