Total 208 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

78%

4

Stars

17%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

M

Michele

Computer Software, 51-100 employees

More than a year

5.0
March 2019

WrokZone-Project Management One stop shop

Pros

Transitioning to WorkZone is relatively straightforward thanks to its user-friendly platform and comprehensive support. It serves as a one-stop solution for project requests document management time tracking and portfolio reporting.

Cons

A few project management idiosyncrasies exist but they're not showstoppers and have simple workarounds. Challenges include task planning using FS (finish to start) absence of a critical path (an upcoming WZ feature) and no project-to-project dependencies (an upcoming WZ feature). The workaround for milestones involves allocating 1 minute as WZ is time-based.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

K

Kimberly

Real Estate, 101-500 employees

More than a year

5.0
March 2019

Great for Storing & Sharing Files

Pros

Using this software to share files with employees across the company is enjoyable and efficient making it easy to save and share reports projects and more.

Cons

The search feature doesn't facilitate easy keyword searches.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

K

Kevin

Marketing and Advertising, 51-100 employees

More than a year

5.0
March 2019

How did we ever live without Work Zone?

Pros

Work Zone proves to be a time-saving and invaluable tool for our company facilitating organization status tracking and communication for each job in one easily accessible spot.

Cons

Currently none come to mind.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J

Jason

Defense & Space, 51-100 employees

More than a year

5.0
March 2019

Great planning tool

Pros

The ability to upload documents project history capture and to-do lists are crucial features.

Cons

I'd appreciate better control over when auto-email criteria activate.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M

Mark

Not Specified, 11-50 employees

More than a year

5.0
February 2019

Workzone

Pros

The ease of use coupled with excellent customer support has led to extreme satisfaction with the product!

Cons

A more modern overall format possibly with different views of projected work schedules is desired.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

K

Kitty

Not Specified, 11-50 employees

More than a year

5.0
February 2019

Excellent Product

Pros

Ease of use readily available tutorials for all functions and great customer service contribute to an enhanced overall experience.

Cons

We have no cons to report; the software is highly adaptable to our needs.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

6

Functionality

8

J

Jennifer

Not Specified, 51-100 employees

More than a year

5.0
February 2019

Strong mid-level tool for growing companies

Pros

Exceptional customer support including live and recorded webinars access to personal help and solid functionality positions Workzone as a valuable project management tool. It provides solid reporting and visibility for project managers and leaders becoming easy to use once the system logic is understood.

Cons

The learning curve is relatively high compared to competitors. It lacked a mobile app initially and offers fewer customization options than pricier alternatives.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

F

Fraser

Computer Software, 101-500 employees

Less than a year

4.0
January 2019

a very capable Project Management tool

Pros

It is a very feature-rich product developed over several years with the knowledge and experience of the customer service team being second to none.

Cons

The interface looks dated and requires modernization leading to occasional delays in data retrieval.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

A

Anonymous

Not Specified, 101-500 employees

Less than a year

4.0
December 2018

Project Management Made Easy

Pros

Workzone is a simple relatively easy-to-use project management platform that allows the creation of customized project milestones timelines and the addition of human resources at various levels. Once set up Workzone allows viewing multiple project statuses tracking task progress and receiving progress reports via email at intervals. The ability to create project templates is one of its best features saving time and effort for teams handling similar projects repeatedly.

Cons

Setting up Workzone was a manual process and although beneficial having comprehensive project templates from various industries for customization would save time.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

8

M

Mark

Graphic Design, 1-10 employees

More than a year

5.0
October 2018

Awesome Project Management Software!

Pros

Workzone has been a key element in our organization managing numerous "digital factors" prevalent these days. Such software is essential for organizational cohesion and progress.

Cons

Adjusting to managing various components initially took time but once past this phase our project acceleration was significant.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

Less than 6 months

5.0
September 2018

Using Workzone to track projects and status

Pros

Our client's use of Workzone for opening and tracking projects adds to the software's credibility and effectiveness.

Cons

As of now I'm not familiar enough to pinpoint any dislikes.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

6

T

Tanner

Real Estate, 1-10 employees

Less than 6 months

5.0
January 2018

Solid Software!

Pros

The software serves as a one-stop-shop providing the ability to customize the user experience according to organizational size and needs.

Cons

Adjusting to the software took time as expected with any new software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

R

Ryan

Hospital & Health Care, 500+ employees

Less than 6 months

5.0
October 2017

Fantastic Product with Exceptional Support

Pros

From the initial inquiry into their services to the implementation Workzone has met my team's needs completely. The product is extremely easy to use and allows for diverse functionality including data storage within Workzone. The security is top-notch and the company representative was eager to answer questions and thorough in helping us start implementing Workzone.

Cons

N/A

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

T

Timothy

Pharmaceuticals, 51-100 employees

Less than a year

4.0
October 2017

Workzone is helping us get stuff done!

Pros

Visibility into ongoing projects their workflow the ability to share files and comment within the system are valuable features of Workzone.

Cons

While the commenting feature exists for files a more robust user interface is desired. Additionally an improved mobile experience is wished for.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

6

Functionality

8

A

Antonio

Electrical/Electronic Manufacturing, 11-50 employees

Less than 6 months

4.0
October 2017

Good starting PM software product

Pros

Workzone is very easy to use and the supporting staff is easily accessible. The clean interface allows quick navigation.

Cons

The absence of an app is a drawback in today's mobile-centric work environment. Also the inability to add customized fields limits specific data collection.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

9

Functionality

6

T

Todd

Construction, 1-10 employees

More than a year

5.0
August 2017

An excellent platform.

Pros

Ease of use and the ability to have a good snapshot of projects and their current state along with automated notifications of due dates and past tasks is invaluable.

Cons

Getting C-Class subcontractors to participate is a challenge but it's a minor detractor from an otherwise excellent platform.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

N

Nadia

Higher Education, 500+ employees

More than a year

5.0
August 2017

We use Workzone to manage workflow in our university marketing and communications office.

Pros

The notes feature in Workzone is appreciated allowing detailed information about each task facilitating collaboration among team members.

Cons

The ability to view both the original/ideal schedule and the real schedule is desired. The software doesn't automatically update dates based on completed tasks and subsequent changes to dependent tasks.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S

Stephanie

Not Specified, N/A employees

More than a year

4.0
August 2017

The software is easy to use and train new use on. Customer service is prompt and personable.

Pros

I appreciate that the Workzone team is working to make improvements and seeks feedback from users.

Cons

Reporting needs improvements; exporting large files for analysis is currently restricted. More export options including archived projects are necessary.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

6

N

Nathan

Marketing and Advertising, 11-50 employees

More than a year

5.0
August 2017

WorkZone has literally changed the way we work and coordinate in our agency.

Pros

Workzone has a ton of features and helps us keep track of everything going on. I can look at the workload for each person on my team to know the status of their projects and where new work should be assigned.

Cons

The steep learning curve is common in most project management software. Sometimes excessive granularity can bury specific information and a better in-app notification system is desired.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

J

Jared

Retail, 11-50 employees

Less than a year

5.0
June 2017

Overall it has been a great experience. I like working with the customer success team a lot.

Pros

The best thing I like about Workzone is the project and task tracker dashboard. I rely on it to manage my day-to-day tasks. I also appreciate their customer success team coaching users to be successful on the tool which many other tools lack.

Cons

No major issues but a slightly lower price would be preferable. The recent interface launch is appreciated improving the overall user experience.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10