Workzone Software Reviews
Total 208 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars78%
4
Stars17%
3
Stars4%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Michele
Computer Software, 51-100 employees
More than a year
“WrokZone-Project Management One stop shop
Pros
Transitioning to WorkZone is relatively straightforward thanks to its user-friendly platform and comprehensive support. It serves as a one-stop solution for project requests document management time tracking and portfolio reporting.
Cons
A few project management idiosyncrasies exist but they're not showstoppers and have simple workarounds. Challenges include task planning using FS (finish to start) absence of a critical path (an upcoming WZ feature) and no project-to-project dependencies (an upcoming WZ feature). The workaround for milestones involves allocating 1 minute as WZ is time-based.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Kimberly
Real Estate, 101-500 employees
More than a year
“Great for Storing & Sharing Files
Pros
Using this software to share files with employees across the company is enjoyable and efficient making it easy to save and share reports projects and more.
Cons
The search feature doesn't facilitate easy keyword searches.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Kevin
Marketing and Advertising, 51-100 employees
More than a year
“How did we ever live without Work Zone?
Pros
Work Zone proves to be a time-saving and invaluable tool for our company facilitating organization status tracking and communication for each job in one easily accessible spot.
Cons
Currently none come to mind.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Jason
Defense & Space, 51-100 employees
More than a year
“Great planning tool
Pros
The ability to upload documents project history capture and to-do lists are crucial features.
Cons
I'd appreciate better control over when auto-email criteria activate.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Mark
Not Specified, 11-50 employees
More than a year
“Workzone
Pros
The ease of use coupled with excellent customer support has led to extreme satisfaction with the product!
Cons
A more modern overall format possibly with different views of projected work schedules is desired.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Kitty
Not Specified, 11-50 employees
More than a year
“Excellent Product
Pros
Ease of use readily available tutorials for all functions and great customer service contribute to an enhanced overall experience.
Cons
We have no cons to report; the software is highly adaptable to our needs.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
8
Jennifer
Not Specified, 51-100 employees
More than a year
“Strong mid-level tool for growing companies
Pros
Exceptional customer support including live and recorded webinars access to personal help and solid functionality positions Workzone as a valuable project management tool. It provides solid reporting and visibility for project managers and leaders becoming easy to use once the system logic is understood.
Cons
The learning curve is relatively high compared to competitors. It lacked a mobile app initially and offers fewer customization options than pricier alternatives.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Fraser
Computer Software, 101-500 employees
Less than a year
“a very capable Project Management tool
Pros
It is a very feature-rich product developed over several years with the knowledge and experience of the customer service team being second to none.
Cons
The interface looks dated and requires modernization leading to occasional delays in data retrieval.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Anonymous
Not Specified, 101-500 employees
Less than a year
“Project Management Made Easy
Pros
Workzone is a simple relatively easy-to-use project management platform that allows the creation of customized project milestones timelines and the addition of human resources at various levels. Once set up Workzone allows viewing multiple project statuses tracking task progress and receiving progress reports via email at intervals. The ability to create project templates is one of its best features saving time and effort for teams handling similar projects repeatedly.
Cons
Setting up Workzone was a manual process and although beneficial having comprehensive project templates from various industries for customization would save time.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
8
Mark
Graphic Design, 1-10 employees
More than a year
“Awesome Project Management Software!
Pros
Workzone has been a key element in our organization managing numerous "digital factors" prevalent these days. Such software is essential for organizational cohesion and progress.
Cons
Adjusting to managing various components initially took time but once past this phase our project acceleration was significant.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less than 6 months
“Using Workzone to track projects and status
Pros
Our client's use of Workzone for opening and tracking projects adds to the software's credibility and effectiveness.
Cons
As of now I'm not familiar enough to pinpoint any dislikes.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
6
Tanner
Real Estate, 1-10 employees
Less than 6 months
“Solid Software!
Pros
The software serves as a one-stop-shop providing the ability to customize the user experience according to organizational size and needs.
Cons
Adjusting to the software took time as expected with any new software.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Ryan
Hospital & Health Care, 500+ employees
Less than 6 months
“Fantastic Product with Exceptional Support
Pros
From the initial inquiry into their services to the implementation Workzone has met my team's needs completely. The product is extremely easy to use and allows for diverse functionality including data storage within Workzone. The security is top-notch and the company representative was eager to answer questions and thorough in helping us start implementing Workzone.
Cons
N/A
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Timothy
Pharmaceuticals, 51-100 employees
Less than a year
“Workzone is helping us get stuff done!
Pros
Visibility into ongoing projects their workflow the ability to share files and comment within the system are valuable features of Workzone.
Cons
While the commenting feature exists for files a more robust user interface is desired. Additionally an improved mobile experience is wished for.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
8
Antonio
Electrical/Electronic Manufacturing, 11-50 employees
Less than 6 months
“Good starting PM software product
Pros
Workzone is very easy to use and the supporting staff is easily accessible. The clean interface allows quick navigation.
Cons
The absence of an app is a drawback in today's mobile-centric work environment. Also the inability to add customized fields limits specific data collection.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
9
Functionality
6
Todd
Construction, 1-10 employees
More than a year
“An excellent platform.
Pros
Ease of use and the ability to have a good snapshot of projects and their current state along with automated notifications of due dates and past tasks is invaluable.
Cons
Getting C-Class subcontractors to participate is a challenge but it's a minor detractor from an otherwise excellent platform.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Nadia
Higher Education, 500+ employees
More than a year
“We use Workzone to manage workflow in our university marketing and communications office.
Pros
The notes feature in Workzone is appreciated allowing detailed information about each task facilitating collaboration among team members.
Cons
The ability to view both the original/ideal schedule and the real schedule is desired. The software doesn't automatically update dates based on completed tasks and subsequent changes to dependent tasks.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Stephanie
Not Specified, N/A employees
More than a year
“The software is easy to use and train new use on. Customer service is prompt and personable.
Pros
I appreciate that the Workzone team is working to make improvements and seeks feedback from users.
Cons
Reporting needs improvements; exporting large files for analysis is currently restricted. More export options including archived projects are necessary.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
6
Nathan
Marketing and Advertising, 11-50 employees
More than a year
“WorkZone has literally changed the way we work and coordinate in our agency.
Pros
Workzone has a ton of features and helps us keep track of everything going on. I can look at the workload for each person on my team to know the status of their projects and where new work should be assigned.
Cons
The steep learning curve is common in most project management software. Sometimes excessive granularity can bury specific information and a better in-app notification system is desired.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Jared
Retail, 11-50 employees
Less than a year
“Overall it has been a great experience. I like working with the customer success team a lot.
Pros
The best thing I like about Workzone is the project and task tracker dashboard. I rely on it to manage my day-to-day tasks. I also appreciate their customer success team coaching users to be successful on the tool which many other tools lack.
Cons
No major issues but a slightly lower price would be preferable. The recent interface launch is appreciated improving the overall user experience.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10