Workzone Software Reviews
Total 208 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars78%
4
Stars17%
3
Stars4%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Dewi
Marketing and Advertising, 51-100 employees
“Best project management tool Ive used.
Pros
The ability to efficiently track time and generate invoiceready reports is a standout feature.
Cons
Navigating the time tracking task can be somewhat unusual. It is marked as completed similar to a typical todo list task yet it remains an ongoing process. While this presented a learning curve users eventually adapt to this unique aspect.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Sarah
Education Management, 500+ employees
“Workzone offers great customer service
Pros
The support provided by our account manager has been a key factor in our long term commitment to Workzone. The recent interface updates have been significant improvements.
Cons
At times finding comments within the system can be a bit challenging. While a mobile app would certainly be appreciated its important to note that this is of lower priority given the current remote work setup.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Anita
Biotechnology, 500+ employees
“Workzone Review08172020
Pros
Workzone enhances daily project functions provides insight into team workloads and offers topnotch software training. This support is vital for ensuring efficient usage especially in a busy work environment.
Cons
Its crucial to highlight that the primary limitation doesnt originate from Workzone itself but is rather associated with my companys constraints in expanding access to additional members. The cost structure is divided between the US and overseas underscoring the importance of judicious and appropriate utilization of this valuable tool.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Dan
Health, Wellness and Fitness, 101-500 employees
“Great collaboration software
Pros
The ease of use and overall look and feel combined with unlimited product support make Workzone highly appealing.
Cons
After a year of use its important to emphasize that there are no specific aspects of the software that I find displeasing or continue to dislike.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Thomas Lane
Medical Practice, 500+ employees
More than a year
“WorkZone Review
Pros
The platform's ease of use and issue-free performance over four years of use are commendable.
Cons
No cons or negatives have been identified in association with Workzone.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Courtney
Insurance, 500+ employees
Less than a year
“Our projects have never been more organized
Pros
WorkZone significantly reduced email exchanges with designers, offering an accessible overview of project statuses. Realistic timelines and accurate time tracking on various clients are now achievable.
Cons
Instances of WorkZone unexpectedly closing have occurred, likely due to user error. Customer service promptly addresses and resolves issues upon submitting a support ticket.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Karen
Financial Services, 500+ employees
More than a year
“Great tool for collaboration and communication
Pros
Workzone serves as a centralized tool for a global team, enabling seamless collaboration across multiple time zones with up-to-date information on projects.
Cons
The platform's extensive features accommodate users with varying expertise, necessitating additional training for everyone to fully utilize the tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Matt
Marketing and Advertising, 51-100 employees
Less than a year
“Customer service is SUPERIOR
Pros
Workzone met our need for highly customized software, supported by amazing customer service guiding us through setup according to our requirements.
Cons
No specific dislikes or complaints are reported.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Alanna
Management Consulting, 51-100 employees
“Easy System
Pros
Workzone is exceptionally userfriendly allowing users to learn and adapt quickly. Its onthespot usability is a significant advantage.
Cons
Changing project dates for tasks can indeed be a somewhat tedious process particularly when an initial data entry error occurs.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Pat
Marketing and Advertising, 101-500 employees
“Workzone Works. Period.
Pros
Workzones ToDo list feature is exceptional it serves as an excellent framework for organizing my daily tasks. As long as I keep my project schedules updated it efficiently guides my daily work.
Cons
I cant think of any drawbacks. Nothing comes to mind.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Brad
Transportation/Trucking/Railroad, 11-50 employees
“Easy to use
Pros
Implementing and using Workzone was a breeze. The guidance provided by our relationship manager was highly valuable.
Cons
The user interface could benefit from a cleaner design it appears a bit cluttered and somewhat outdated even though it may not be. Compared to other thirdparty systems like Bamboo it could use a fresh visual update.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Rachael
Health, Wellness and Fitness, 500+ employees
More than a year
“Good tool
Pros
Loading projects and entering time is a simple process.
Cons
To appear on the timesheet, you need to designate projects as favorites.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Ali
Higher Education, 500+ employees
Less than a year
“Great software!
Pros
Streamlined communication with colleagues and an uncomplicated organizational method.
Cons
It's challenging for me to suggest improvements because WorkZone is consistently evolving and staying ahead of the curve.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Pradeep
Research, 500+ employees
More than a year
“Realtime view
Pros
The software is user-friendly for tracking work status, and the reports section is highly valuable.
Cons
It would be helpful to have a separate box or tray specifically for displaying "favorites" on the timesheet where individuals input their work hours.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Maria
Higher Education, 500+ employees
More than a year
“Workzone helps make our life easier
Pros
Making adjustments to the software is relatively straightforward, especially when employing job templates and managing users.
Cons
Reports could be made more user-friendly by expanding some of the filtering options in the reporting functionality.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Gail
Financial Services, 500+ employees
More than a year
“Great for project management and reviewing/routing projects
Pros
Effective for collaboration, review, and routing processes, displaying different project versions. While it offers numerous features, not all are utilized, making it straightforward for the user.
Cons
Periodic challenges with the calendar/dates feature require adjustments due to less intuitive functionality. The platform's numerous features/options/settings may be overwhelming without a clear understanding of specific needs.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Kristen
Education Management, 101-500 employees
More than a year
“Helps me keep track of large projects involving many participants!
Pros
Customization options cater to diverse program needs, allowing for detailed or broad task/project status views. Weekly email reminders ensure everyone stays informed about progress or delays.
Cons
The system's richness in features and usage possibilities might be overwhelming initially. Seeking guidance from the Workzone team, even if you think you don't need it, is advised for a smooth start and valuable suggestions.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Rebecca
Higher Education, 500+ employees
Less than a year
“Great Project Management Tool
Pros
The tool has revolutionized our work, enhancing efficiency, improving the client experience, and facilitating effective data capture in our MarComm team's processes.
Cons
An expansion of proofing functionality, including an approval hierarchy for situations with multiple recipients of approval requests, would be beneficial for managing conflicting feedback within a team.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Donna
Marketing and Advertising, 500+ employees
More than a year
“User
Pros
Easy retrieval of work and entries for all users, including convenient access to overseas orders. The ability to add comments that automatically generate for all involved parties is appreciated.
Cons
Adding additional attachments requires navigating in and out of the system.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Joseph
Medical Devices, 51-100 employees
Less than a year
“A welcome addition to our project management arsenal
Pros
Notifications play a pivotal role in maintaining accountability, providing clarity on work deadlines. The platform, once understood, is easy to use and logical, contributing to project transparency.
Cons
Despite some idiosyncrasies, understanding the platform's intricacies is crucial. Initial resistance from some team members has diminished with ongoing training and usage.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10