Total 208 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

78%

4

Stars

17%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

D

Dewi

Marketing and Advertising, 51-100 employees

5.0
September 2020

Best project management tool Ive used.

Pros

The ability to efficiently track time and generate invoiceready reports is a standout feature.

Cons

Navigating the time tracking task can be somewhat unusual. It is marked as completed similar to a typical todo list task yet it remains an ongoing process. While this presented a learning curve users eventually adapt to this unique aspect.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

S

Sarah

Education Management, 500+ employees

5.0
September 2020

Workzone offers great customer service

Pros

The support provided by our account manager has been a key factor in our long term commitment to Workzone. The recent interface updates have been significant improvements.

Cons

At times finding comments within the system can be a bit challenging. While a mobile app would certainly be appreciated its important to note that this is of lower priority given the current remote work setup.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

A

Anita

Biotechnology, 500+ employees

5.0
August 2020

Workzone Review08172020

Pros

Workzone enhances daily project functions provides insight into team workloads and offers topnotch software training. This support is vital for ensuring efficient usage especially in a busy work environment.

Cons

Its crucial to highlight that the primary limitation doesnt originate from Workzone itself but is rather associated with my companys constraints in expanding access to additional members. The cost structure is divided between the US and overseas underscoring the importance of judicious and appropriate utilization of this valuable tool.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

D

Dan

Health, Wellness and Fitness, 101-500 employees

5.0
August 2020

Great collaboration software

Pros

The ease of use and overall look and feel combined with unlimited product support make Workzone highly appealing.

Cons

After a year of use its important to emphasize that there are no specific aspects of the software that I find displeasing or continue to dislike.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

TL

Thomas Lane

Medical Practice, 500+ employees

More than a year

5.0
August 2020

WorkZone Review

Pros

The platform's ease of use and issue-free performance over four years of use are commendable.

Cons

No cons or negatives have been identified in association with Workzone.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

C

Courtney

Insurance, 500+ employees

Less than a year

5.0
August 2020

Our projects have never been more organized

Pros

WorkZone significantly reduced email exchanges with designers, offering an accessible overview of project statuses. Realistic timelines and accurate time tracking on various clients are now achievable.

Cons

Instances of WorkZone unexpectedly closing have occurred, likely due to user error. Customer service promptly addresses and resolves issues upon submitting a support ticket.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

K

Karen

Financial Services, 500+ employees

More than a year

5.0
August 2020

Great tool for collaboration and communication

Pros

Workzone serves as a centralized tool for a global team, enabling seamless collaboration across multiple time zones with up-to-date information on projects.

Cons

The platform's extensive features accommodate users with varying expertise, necessitating additional training for everyone to fully utilize the tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

M

Matt

Marketing and Advertising, 51-100 employees

Less than a year

5.0
August 2020

Customer service is SUPERIOR

Pros

Workzone met our need for highly customized software, supported by amazing customer service guiding us through setup according to our requirements.

Cons

No specific dislikes or complaints are reported.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A

Alanna

Management Consulting, 51-100 employees

5.0
July 2020

Easy System

Pros

Workzone is exceptionally userfriendly allowing users to learn and adapt quickly. Its onthespot usability is a significant advantage.

Cons

Changing project dates for tasks can indeed be a somewhat tedious process particularly when an initial data entry error occurs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

P

Pat

Marketing and Advertising, 101-500 employees

5.0
July 2020

Workzone Works. Period.

Pros

Workzones ToDo list feature is exceptional it serves as an excellent framework for organizing my daily tasks. As long as I keep my project schedules updated it efficiently guides my daily work.

Cons

I cant think of any drawbacks. Nothing comes to mind.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

B

Brad

Transportation/Trucking/Railroad, 11-50 employees

5.0
July 2020

Easy to use

Pros

Implementing and using Workzone was a breeze. The guidance provided by our relationship manager was highly valuable.

Cons

The user interface could benefit from a cleaner design it appears a bit cluttered and somewhat outdated even though it may not be. Compared to other thirdparty systems like Bamboo it could use a fresh visual update.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

R

Rachael

Health, Wellness and Fitness, 500+ employees

More than a year

5.0
June 2020

Good tool

Pros

Loading projects and entering time is a simple process.

Cons

To appear on the timesheet, you need to designate projects as favorites.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Ali

Higher Education, 500+ employees

Less than a year

5.0
June 2020

Great software!

Pros

Streamlined communication with colleagues and an uncomplicated organizational method.

Cons

It's challenging for me to suggest improvements because WorkZone is consistently evolving and staying ahead of the curve.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

P

Pradeep

Research, 500+ employees

More than a year

5.0
June 2020

Realtime view

Pros

The software is user-friendly for tracking work status, and the reports section is highly valuable.

Cons

It would be helpful to have a separate box or tray specifically for displaying "favorites" on the timesheet where individuals input their work hours.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

M

Maria

Higher Education, 500+ employees

More than a year

5.0
June 2020

Workzone helps make our life easier

Pros

Making adjustments to the software is relatively straightforward, especially when employing job templates and managing users.

Cons

Reports could be made more user-friendly by expanding some of the filtering options in the reporting functionality.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

G

Gail

Financial Services, 500+ employees

More than a year

5.0
June 2020

Great for project management and reviewing/routing projects

Pros

Effective for collaboration, review, and routing processes, displaying different project versions. While it offers numerous features, not all are utilized, making it straightforward for the user.

Cons

Periodic challenges with the calendar/dates feature require adjustments due to less intuitive functionality. The platform's numerous features/options/settings may be overwhelming without a clear understanding of specific needs.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

K

Kristen

Education Management, 101-500 employees

More than a year

5.0
May 2020

Helps me keep track of large projects involving many participants!

Pros

Customization options cater to diverse program needs, allowing for detailed or broad task/project status views. Weekly email reminders ensure everyone stays informed about progress or delays.

Cons

The system's richness in features and usage possibilities might be overwhelming initially. Seeking guidance from the Workzone team, even if you think you don't need it, is advised for a smooth start and valuable suggestions.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

R

Rebecca

Higher Education, 500+ employees

Less than a year

5.0
May 2020

Great Project Management Tool

Pros

The tool has revolutionized our work, enhancing efficiency, improving the client experience, and facilitating effective data capture in our MarComm team's processes.

Cons

An expansion of proofing functionality, including an approval hierarchy for situations with multiple recipients of approval requests, would be beneficial for managing conflicting feedback within a team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

D

Donna

Marketing and Advertising, 500+ employees

More than a year

5.0
May 2020

User

Pros

Easy retrieval of work and entries for all users, including convenient access to overseas orders. The ability to add comments that automatically generate for all involved parties is appreciated.

Cons

Adding additional attachments requires navigating in and out of the system.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

J

Joseph

Medical Devices, 51-100 employees

Less than a year

5.0
May 2020

A welcome addition to our project management arsenal

Pros

Notifications play a pivotal role in maintaining accountability, providing clarity on work deadlines. The platform, once understood, is easy to use and logical, contributing to project transparency.

Cons

Despite some idiosyncrasies, understanding the platform's intricacies is crucial. Initial resistance from some team members has diminished with ongoing training and usage.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10