Total 208 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

78%

4

Stars

17%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

R

Roxanne

Design, 11-50 employees

More than a year

5.0
May 2020

Love the software!

Pros

Templates and quick search functions assist in consistent task tracking across all projects.

Cons

There's a desire for enhanced dashboard capabilities to elevate overall functionality.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

S

Sharon

Higher Education, 500+ employees

Less than a year

5.0
May 2020

Fantastic customer service

Pros

Workzone filled a void in our work environment by introducing a project management system and a user-friendly intake process for design projects. The system's features, such as dependencies and automated notifications, ensure an efficient workflow and outstanding customer service.

Cons

The markup functionality, particularly with numerous comments/edits, can be cumbersome. However, Workzone is open to suggestions for improvement. Issues with approval status retention and navigation complexities are being actively addressed.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

E

Erin

Marketing and Advertising, 500+ employees

More than a year

5.0
May 2020

Workzone is a great Project Management and file sharing tool!

Pros

Smooth operation of large file sharing, coupled with user-friendly organization.

Cons

Still in the learning process, but satisfaction is expressed with every aspect of the system.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

Z

Zoey

Marketing and Advertising, 1-10 employees

Less than a year

5.0
February 2020

Workzone - Improving Agency Process and Relationships

Pros

Features such as customization, Gantt Charts, To-Do lists, markups, and approvals enhance the platform's utility.

Cons

Page glitches are noted when switching projects, along with occasional UI malfunctions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

JA

JO Ann

Hospital & Health Care, 101-500 employees

More than a year

5.0
February 2020

Ease of use

Pros

Workzone's ease of use extends to the creation and utilization of complex schedules by various stakeholders, with convenient revision options.

Cons

Some schedules are challenging to interpret when tasks overlap with multiple dependencies. While the schedule creator comprehends the logic, not all users find it easily understandable.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

C

Cesar

Events Services, 500+ employees

More than a year

5.0
February 2020

Helpful Software

Pros

Collaborative features enable team members to work together and monitor task progress within a team-oriented environment.

Cons

A limitation is the inability to open tasks in new tabs on the browser.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

D

Danielle

Consumer Goods, 500+ employees

Less than a year

5.0
February 2020

GREAT PROGRAM

Pros

User-friendly and efficient, the platform organizes tasks and to-do lists, proving instrumental in tracking the Marketing team's progress in weekly meetings.

Cons

No cons are reported at the present time.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

K

Kirsten

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
February 2020

Functional & Dependable for Review/Markup

Pros

The PDF markup feature is valued, serving as a boon for copy editors by streamlining tasks and eliminating the need for additional download/upload steps.

Cons

The absence of a "highlight" function stands out as a limitation, and the markup box constrains selecting text blocks over line breaks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

More than a year

5.0
January 2020

Makes assigning and completing tasks simple

Pros

Workzone simplifies the process of creating and assigning tasks for projects. The Files tab within each task allows for the easy upload of relevant information, and the software's assignment of project numbers proves beneficial for tracking and recording each project, especially when multiple versions are required for different channels.

Cons

There exists a learning curve, and the UI lacks the most intuitive design. Assigning responsibility at certain project levels doesn't automatically add it to the individual's To-Do list, potentially causing issues. Ensuring correct usage took time, and a personalized system was created for organizing projects.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

J

Jennifer

E-Learning, 11-50 employees

More than a year

5.0
January 2020

Easy to use and keeps us all in the loop

Pros

I have a precise understanding of tasks in the development process, including who I report to, and leaving information for the next person is a straightforward process.

Cons

It would be preferable to have visibility beyond 60 days in advance.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

N

Noelle

Higher Education, 101-500 employees

Less than a year

5.0
January 2020

WorkZone Review

Pros

The software is user-friendly, equipped with excellent features that enable effective task management while maintaining operational efficiency.

Cons

The dependency feature defaults the task's start date, lacking customization options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

C

Connie

Research, 11-50 employees

More than a year

5.0
January 2020

Many Quality Features to Workzone

Pros

Workzone's plethora of features proves advantageous for the organization. Storing information in a centralized location accessible to everyone is a significant benefit. While not all features are currently utilized, the ability to create templates, duplicate tasks, send email alerts, and implement versioning are among the positive aspects. Additionally, the outstanding customer support enhances the overall experience.

Cons

Sometimes, it doesn't meet the expected level of intuitiveness.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

J

Jodi

Marketing and Advertising, 11-50 employees

More than a year

5.0
December 2019

Great for Project Management

Pros

The platform's ease of use plays a vital role in facilitating team coordination and reporting follow-ups effectively.

Cons

Certain limitations exist with its filters.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

S

Sarah

Higher Education, 101-500 employees

More than a year

5.0
December 2019

WorkZone is a great tool!

Pros

Notable features include request forms, dashboards, project lists, markup tools, and reports.

Cons

No complaints; the tool has proven to be highly useful.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

M

Margo

Higher Education, 500+ employees

More than a year

5.0
November 2019

Change is hard, but it was worth it!

Pros

Organizing and tracking progress on projects with multiple components and team members is made easy. The user-friendly interface, coupled with excellent customer service and a proactive WZ team, contributes to a positive project management experience.

Cons

As a user, not an administrator, I have no qualms with the tool for my needs.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

R

Renee

Real Estate, 500+ employees

More than a year

5.0
November 2019

A Lifesaver for Project Management

Pros

The software's capability to consolidate all Creative Requests in one place, identify assignments, and track progress proves beneficial. Communication is seamlessly tracked within the software, offering valuable metrics for resource and workload assessment, especially given the high volume of work handled each month.

Cons

Desired reports are unavailable, and workload tracking doesn't display cumulative hours on a person's plate when projects are delayed. Updating the timeline during stalled reviews/approvals requires effort, typical of any project management software.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

B

Brandy

Marketing and Advertising, 11-50 employees

More than a year

5.0
October 2019

Crucial for everyday use

Pros

Workzone is recognized for its organization capabilities, making it ideal for teams working on diverse tasks. Features such as notifications, document sharing, collaborative editing, and clear visibility into the to-do list for the entire week are noteworthy.

Cons

Dislike the potential for anyone on the team to accidentally mark your task complete. It would be preferable if only assigned individuals could mark a task complete.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

L

Liz

Events Services, 500+ employees

Less than a year

5.0
October 2019

Workzone Review

Pros

A key advantage is the consolidation of department collateral into a single, easily accessible location.

Cons

Not very user-friendly, with a busy dashboard.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

K

Kathryn

Non-Profit Organization Management, 500+ employees

More than a year

5.0
October 2019

Workzone is a great organizing tool

Pros

This software contributes to the organization and timely completion of tasks and projects, crucial for managing the numerous projects across different company departments.

Cons

No cons for this product, but a comment is required before submission.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Alex

Retail, 500+ employees

More than a year

5.0
October 2019

Workzone 5 Stars

Pros

Quick setup and user-friendly initiation are highlighted. Notable features include project request forms and templates for initiating work requests and campaign building.

Cons

The project request form builder has some limitations.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10