Media Production, 51-100 employees
“A big support for users on project management and execution”
Pros
Wrike stands out for its remarkable convenience providing an easy and efficient platform for sharing and collaboration. It offers users the opportunity to explore various dimensions of their individual usage effectively. Particularly valuable for the management of highlevel projects demanding precise performance under significant pressure Wrike empowers users to create wellorganized todo lists for both personal use and collaboration with team members. The platform's userfriendly nature is highlighted by its intuitive and captivating interface enhancing the overall working experience. Furthermore the customer support system is prompt and responsive in addressing complaints and issues.
Cons
So far I haven't encountered any significant problems while using Wrike.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Higher Education, 1001 - 5000 employees
“ I really enjoyed using Wrike”
Pros
Wrike offers customizable dashboards that display important project information and metrics in a visually appealing way. The task management features, such as task assignment, due dates, and progress tracking, are advanced. Collaboration is effective with features like real-time editing and comments.
Cons
The cost can be a deterrent for larger teams, and the Wrike mobile app is not as robust as the desktop version. Time-tracking options are limited compared to other project management software.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Luxury Goods & Jewelry, 11-50 employees
More than a year
“Extremely helpful product”
Pros
Simplifies task completion and tracking. Calendar and reporting options are excellent. Real-time updates accessible from desktop or the app are astounding.
Cons
The mobile app presents a slight challenge as each task requires individual access for details but overall I am content and grateful to have a PM app on my phone for on-the-go convenience.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Graphic Design, 1-10 employees
More than a year
“Favorite PM system to date!”
Pros
The organization writing and assignment of tasks are effortless - straightforward and intuitive. No need to search around like other PM systems (e.g. Asana). The folder structure is crystal clear and mirrors familiar computer or storage systems like Dropbox ensuring consistency across platforms.
Cons
Occasionally there are peculiar glitches that persist for a day or so tasks displaying strangely or being empty when they shouldn't be problems with saving newly added content etc. This occurrence seems more frequent than expected.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Information Technology and Services, 51-100 employees
More than a year
“Quick Rollout and Efficient Tracker”
Pros
Wrike's most remarkable aspect is its quick deployment. The consultants assisted us in setting up the basics during the professional services call and from there we gained momentum.
Cons
Certain limitations hindered us from fully translating our business processes but we managed to find workarounds. There is room for improvement in customer service.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
10
Information Technology and Services, 51-100 employees
More than a year
“It has everything you need for streamlined management of projects and tasks”
Pros
Wrike has garnered positive feedback from users and has proven to be an effective project management tool. Its sleek design and user-friendly interface make delegation and task monitoring a breeze. Team members can easily communicate ensuring synchronization. The analysis and reporting capabilities facilitate effortless project tracking. Wrike's ability to generate Gantt charts and provide timely notifications upon task completion makes it ideal for complex projects. Personalizing widgets and creating customized dashboards is also possible for individuals or teams.
Cons
Wrike's cost poses a significant obstacle potentially limiting usage for certain users or smaller businesses. Additional indices and charts would enhance follow-up procedures.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
E-Learning, 500+ employees
More than a year
“Manage the workplace using Wrike”
Pros
Simplifies HR task management and allows easy customization of features based on user preferences. The program's user-friendly interface requires minimal training.
Cons
Many users have observed errors in the automation engine leading to time-consuming recovery.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Food & Beverages, 11-50 employees
More than a year
“Ok”
Pros
Handles task management and assignments as well as project management and Gantt charts.
Cons
I implemented Wrike at my previous company but now that I've transitioned to a smaller organization with fewer users I find the pricing excessively high. The cost of adding users is too expensive hindering expansion.
Rating Distribution
Ease of use
6
Value for money
2
Customer Support
9
Functionality
6
Information Technology and Services, 500+ employees
More than a year
“A really great Project Management tool”
Pros
The UI is clean and visually appealing with well-defined sections. Creating dashboards is a seamless process.
Cons
Granting access to spaces sometimes consumes a substantial amount of time. Additionally reports occasionally fail to refresh and there is no option to delete or remove reports created by others.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Not Specified, 500+ employees
More than a year
“Project Planning & Resource Management”
Pros
Wrike is a highly effective web-based project management and resource planning platform. It offers a wide range of features that are valuable for various organizations individuals and work styles. One particularly helpful aspect is the project management view which allows projects to be viewed as lists kanban boards spreadsheets Gantt charts and more. This flexibility enables users to engage with projects in the way that suits them best enhancing productivity and collaboration. Additionally Wrike provides ample customization options at both the enterprise and user levels ensuring that the platform can be tailored to specific needs and preferences.
Cons
The calendar functionality and design could benefit from a more elegant approach as it feels neglected compared to other aspects of the platform. It serves its purpose but lacks aesthetic appeal.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Accounting, 51-100 employees
More than a year
“Effective self-customised collaboration system”
Pros
Wrike offers flexibility allowing users to customize the platform to suit their needs without relying on IT support. It empowers users to create complex and enhanced process workflows. Moreover Wrike encourages user involvement in developing and modifying the primary configuration enabling continuous improvement.
Cons
Frankly I'm uncertain. It's not that there's something I dislike but rather a missing element that would be beneficial to have. In large organizations where people from diverse business areas never collaborate but use the same system an improved user management module would be ideal for dividing them into clusters and determining visibility.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Alternative Medicine, 51-100 employees
More than a year
“Perfect for our busy marketing team!”
Pros
I am currently expanding the range of custom item types because they are valuable for creating templates for specific projects. Integrating request forms into our workflow streamlines the processing of external department requests.
Cons
I'm confused about why custom item types and fields are segregated into workspaces. I struggle to find a comprehensive location to view and edit all fields and item types for our entire system. This segregation leads to duplicate entries and confusion when assigning them to projects/tasks.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
10
Fine Art, 51-100 employees
More than a year
“Fantastic!”
Pros
I appreciate the platform's customization options which allow us to tailor it to our specific requirements. Our team has successfully set up personal workflows dashboards and spaces with ease. The workload feature helps me track the scheduling of designers on a weekly basis.
Cons
I cannot identify any aspects of Wrike that I dislike.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“Excellent product”
Pros
Wrike's streamlined approach enables us to create tasks efficiently and stay on top of details and deadlines. It provides a clear view of required actions deadlines and responsible individuals. Additionally it serves as a vital tool for historical archiving purposes.
Cons
It would be helpful to have a way to include informative placeholders within a folder visible as details and not tied to a specific task.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Marketing and Advertising, 11-50 employees
More than a year
“Wrike Review”
Pros
I appreciate the ability to create request forms work flows and subtasks in Wrike. The pre-built templates are helpful although our team doesn't fully utilize them.
Cons
The process of creating and assigning tasks tends to take longer than the limited time I have available. While I believe it's a great tool for specific team members and departments it can be overwhelming for my data/software development department.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Electrical/Electronic Manufacturing, 51-100 employees
More than a year
“Wrike for MFG company”
Pros
Wrike's user-friendliness surpasses our previous tool MS Project. It encourages task management involvement from everyone fostering a stronger company culture.
Cons
I strongly desire the table view to resemble Excel particularly in terms of formatting capabilities. The inability to adjust row width causes significant frustration for most users.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Machinery, 51-100 employees
More than a year
“Open organized saved conversations”
Pros
Communication within Wrike is excellent. Reviewing task-related discussions provides valuable insights into the thought process during task completion. This information enhances our process and productivity.
Cons
The most significant drawback is the inability to generate a clear PDF of the Gantt chart for printing.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Education Management, 51-100 employees
More than a year
“Helpful PM tool to stay organized”
Pros
The available blueprints provide a convenient starting point for project creation and the help desk library offers a valuable resource.
Cons
Some features that could streamline our business efforts are missing. For instance when a coordinator enters tasks in a plan all updates are sent to the assignee and the task creator (coordinator). It would be beneficial to default those updates to a project owner in addition to the assignee.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Education Management, 101-500 employees
Less than 6 months
“Tough to learn and we apply it differently”
Pros
The concept is promising but it doesn't align with my needs.
Cons
In our small office each of us employs Wrike in different and incompatible ways. We are merely managing rather than utilizing its full potential.
Rating Distribution
Ease of use
4
Value for money
7
Customer Support
7
Functionality
6
Hospital & Health Care, 11-50 employees
More than a year
“Exactly what we needed.”
Pros
We highly appreciate the product's ease of customization accommodating various project types. As a consulting firm we work on diverse projects and Wrike's tools support us effectively. The platform's flexibility and regular introduction of new features continually exceed our expectations.
Cons
I cannot think of anything negative. We adore Wrike.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10