Total 1063 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

37%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M
Mayank

Media Production, 51-100 employees

4.0

A big support for users on project management and execution

Pros

Wrike stands out for its remarkable convenience providing an easy and efficient platform for sharing and collaboration. It offers users the opportunity to explore various dimensions of their individual usage effectively. Particularly valuable for the management of highlevel projects demanding precise performance under significant pressure Wrike empowers users to create wellorganized todo lists for both personal use and collaboration with team members. The platform's userfriendly nature is highlighted by its intuitive and captivating interface enhancing the overall working experience. Furthermore the customer support system is prompt and responsive in addressing complaints and issues.

Cons

So far I haven't encountered any significant problems while using Wrike.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

R
Rahul

Higher Education, 1001 - 5000 employees

5.0

 I really enjoyed using Wrike

Pros

Wrike offers customizable dashboards that display important project information and metrics in a visually appealing way. The task management features, such as task assignment, due dates, and progress tracking, are advanced. Collaboration is effective with features like real-time editing and comments.

Cons

The cost can be a deterrent for larger teams, and the Wrike mobile app is not as robust as the desktop version. Time-tracking options are limited compared to other project management software.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

B
Brittany

Luxury Goods & Jewelry, 11-50 employees

More than a year

4.0

Extremely helpful product

Pros

Simplifies task completion and tracking. Calendar and reporting options are excellent. Real-time updates accessible from desktop or the app are astounding.

Cons

The mobile app presents a slight challenge as each task requires individual access for details but overall I am content and grateful to have a PM app on my phone for on-the-go convenience.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A
Andrea

Graphic Design, 1-10 employees

More than a year

5.0

Favorite PM system to date!

Pros

The organization writing and assignment of tasks are effortless - straightforward and intuitive. No need to search around like other PM systems (e.g. Asana). The folder structure is crystal clear and mirrors familiar computer or storage systems like Dropbox ensuring consistency across platforms.

Cons

Occasionally there are peculiar glitches that persist for a day or so tasks displaying strangely or being empty when they shouldn't be problems with saving newly added content etc. This occurrence seems more frequent than expected.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

SR
Syed Raza

Information Technology and Services, 51-100 employees

More than a year

4.0

Quick Rollout and Efficient Tracker

Pros

Wrike's most remarkable aspect is its quick deployment. The consultants assisted us in setting up the basics during the professional services call and from there we gained momentum.

Cons

Certain limitations hindered us from fully translating our business processes but we managed to find workarounds. There is room for improvement in customer service.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

6

Functionality

10

C
Cassidy

Information Technology and Services, 51-100 employees

More than a year

4.0

It has everything you need for streamlined management of projects and tasks

Pros

Wrike has garnered positive feedback from users and has proven to be an effective project management tool. Its sleek design and user-friendly interface make delegation and task monitoring a breeze. Team members can easily communicate ensuring synchronization. The analysis and reporting capabilities facilitate effortless project tracking. Wrike's ability to generate Gantt charts and provide timely notifications upon task completion makes it ideal for complex projects. Personalizing widgets and creating customized dashboards is also possible for individuals or teams.

Cons

Wrike's cost poses a significant obstacle potentially limiting usage for certain users or smaller businesses. Additional indices and charts would enhance follow-up procedures.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

P
Parth

E-Learning, 500+ employees

More than a year

4.0

Manage the workplace using Wrike

Pros

Simplifies HR task management and allows easy customization of features based on user preferences. The program's user-friendly interface requires minimal training.

Cons

Many users have observed errors in the automation engine leading to time-consuming recovery.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

T
Troy

Food & Beverages, 11-50 employees

More than a year

4.0

Ok

Pros

Handles task management and assignments as well as project management and Gantt charts.

Cons

I implemented Wrike at my previous company but now that I've transitioned to a smaller organization with fewer users I find the pricing excessively high. The cost of adding users is too expensive hindering expansion.

Rating Distribution

Ease of use

6

Value for money

2

Customer Support

9

Functionality

6

A
Abhinav

Information Technology and Services, 500+ employees

More than a year

5.0

A really great Project Management tool

Pros

The UI is clean and visually appealing with well-defined sections. Creating dashboards is a seamless process.

Cons

Granting access to spaces sometimes consumes a substantial amount of time. Additionally reports occasionally fail to refresh and there is no option to delete or remove reports created by others.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

Project Planning & Resource Management

Pros

Wrike is a highly effective web-based project management and resource planning platform. It offers a wide range of features that are valuable for various organizations individuals and work styles. One particularly helpful aspect is the project management view which allows projects to be viewed as lists kanban boards spreadsheets Gantt charts and more. This flexibility enables users to engage with projects in the way that suits them best enhancing productivity and collaboration. Additionally Wrike provides ample customization options at both the enterprise and user levels ensuring that the platform can be tailored to specific needs and preferences.

Cons

The calendar functionality and design could benefit from a more elegant approach as it feels neglected compared to other aspects of the platform. It serves its purpose but lacks aesthetic appeal.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

K
Krzysztof

Accounting, 51-100 employees

More than a year

4.0

Effective self-customised collaboration system

Pros

Wrike offers flexibility allowing users to customize the platform to suit their needs without relying on IT support. It empowers users to create complex and enhanced process workflows. Moreover Wrike encourages user involvement in developing and modifying the primary configuration enabling continuous improvement.

Cons

Frankly I'm uncertain. It's not that there's something I dislike but rather a missing element that would be beneficial to have. In large organizations where people from diverse business areas never collaborate but use the same system an improved user management module would be ideal for dividing them into clusters and determining visibility.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

A
Alan

Alternative Medicine, 51-100 employees

More than a year

5.0

Perfect for our busy marketing team!

Pros

I am currently expanding the range of custom item types because they are valuable for creating templates for specific projects. Integrating request forms into our workflow streamlines the processing of external department requests.

Cons

I'm confused about why custom item types and fields are segregated into workspaces. I struggle to find a comprehensive location to view and edit all fields and item types for our entire system. This segregation leads to duplicate entries and confusion when assigning them to projects/tasks.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

10

S
Samantha

Fine Art, 51-100 employees

More than a year

5.0

Fantastic!

Pros

I appreciate the platform's customization options which allow us to tailor it to our specific requirements. Our team has successfully set up personal workflows dashboards and spaces with ease. The workload feature helps me track the scheduling of designers on a weekly basis.

Cons

I cannot identify any aspects of Wrike that I dislike.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

J
Jenny

Marketing and Advertising, 1-10 employees

More than a year

5.0

Excellent product

Pros

Wrike's streamlined approach enables us to create tasks efficiently and stay on top of details and deadlines. It provides a clear view of required actions deadlines and responsible individuals. Additionally it serves as a vital tool for historical archiving purposes.

Cons

It would be helpful to have a way to include informative placeholders within a folder visible as details and not tied to a specific task.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

C
Cassidy

Marketing and Advertising, 11-50 employees

More than a year

4.0

Wrike Review

Pros

I appreciate the ability to create request forms work flows and subtasks in Wrike. The pre-built templates are helpful although our team doesn't fully utilize them.

Cons

The process of creating and assigning tasks tends to take longer than the limited time I have available. While I believe it's a great tool for specific team members and departments it can be overwhelming for my data/software development department.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

D
Daniel

Electrical/Electronic Manufacturing, 51-100 employees

More than a year

5.0

Wrike for MFG company

Pros

Wrike's user-friendliness surpasses our previous tool MS Project. It encourages task management involvement from everyone fostering a stronger company culture.

Cons

I strongly desire the table view to resemble Excel particularly in terms of formatting capabilities. The inability to adjust row width causes significant frustration for most users.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

D
Drew

Machinery, 51-100 employees

More than a year

5.0

Open organized saved conversations

Pros

Communication within Wrike is excellent. Reviewing task-related discussions provides valuable insights into the thought process during task completion. This information enhances our process and productivity.

Cons

The most significant drawback is the inability to generate a clear PDF of the Gantt chart for printing.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

B
Brandi

Education Management, 51-100 employees

More than a year

5.0

Helpful PM tool to stay organized

Pros

The available blueprints provide a convenient starting point for project creation and the help desk library offers a valuable resource.

Cons

Some features that could streamline our business efforts are missing. For instance when a coordinator enters tasks in a plan all updates are sent to the assignee and the task creator (coordinator). It would be beneficial to default those updates to a project owner in addition to the assignee.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

L
Laura

Education Management, 101-500 employees

Less than 6 months

5.0

Tough to learn and we apply it differently

Pros

The concept is promising but it doesn't align with my needs.

Cons

In our small office each of us employs Wrike in different and incompatible ways. We are merely managing rather than utilizing its full potential.

Rating Distribution

Ease of use

4

Value for money

7

Customer Support

7

Functionality

6

S
Stephanie

Hospital & Health Care, 11-50 employees

More than a year

5.0

Exactly what we needed.

Pros

We highly appreciate the product's ease of customization accommodating various project types. As a consulting firm we work on diverse projects and Wrike's tools support us effectively. The platform's flexibility and regular introduction of new features continually exceed our expectations.

Cons

I cannot think of anything negative. We adore Wrike.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10