Information Technology and Services, 11-50 employees
More than a year
“Wrike Review”
Pros
When functioning correctly the ease of use is remarkable. (Note: The following sentence is added to meet the word count requirement as an error message suggested the initial entry was insufficient.)
Cons
Wrike seems to encounter issues with automatically assigning card numbers to tasks. I've had to seek assistance from Wrike Support three times in the past two years to rectify this problem. When it functions properly it works exceptionally well! Suggestion: Modify Wrike's rules to allow for assigning card numbers to sub-tasks.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
9
Functionality
8
Government Relations, 500+ employees
Less than a year
“Organizing Tasks”
Pros
I appreciate Wrike's ability to instantly tag manage and create projects ensuring that all project tasks contain the essential 5Ws. This feature enhances organization and facilitates tracking of completed projects.
Cons
Some features are launched prematurely and occasional glitches disrupt certain projects.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
8
Computer Software, 500+ employees
More than a year
“Wrike for Social Media”
Pros
This platform is excellent for facilitating team communication and tracking content requests.
Cons
The interface feels cumbersome and occasionally we miss task updates.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
9
Functionality
4
Information Technology and Services, 101-500 employees
More than a year
“Excellent and Ease to Use”
Pros
It simplifies task management and resource allocation allowing for efficient assignment and time tracking.
Cons
If the process of bringing tasks to Wrike could be faster it would be fantastic.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Marketing and Advertising, 51-100 employees
More than a year
“Happy to renew with the new features”
Pros
The boards and overview feature provide a comprehensive view of everything.
Cons
Reporting in different currencies is not possible which poses difficulties for us as we have offices in various territories.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
9
Functionality
6
Health, Wellness and Fitness, 11-50 employees
More than a year
“I could not imagine working without Wrike”
Pros
With its numerous useful functionalities Wrike enables me to effectively manage my small company remotely.
Cons
Improved document management and text searching would be highly appreciated.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Marketing and Advertising, 51-100 employees
More than a year
“A Solid Project Management Tool”
Pros
Wrike has significantly improved our business's organization efficiency and structure. The dashboard and workload views are fantastic for quickly assessing workloads and understanding weekly responsibilities. The Gantt Chart view is especially valuable for planning large projects and reviewing timelines.
Cons
Numerous essential features are missing. For instance there is no bulk task name editor no bulk project management tools and the Gantt Chart occasionally behaves unpredictably. I hope to see improvements in these areas this year.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Banking, 500+ employees
More than a year
“Fully Customizable”
Pros
Wrike covers all aspects of project management from intake forms to project assignment file review and communication. The customizable nature of the platform and the ability to automate project assignment using Blueprints are highly appreciated.
Cons
When setting up forms it is frustrating that we can't change the question format after starting to create it. Additionally we encountered an issue where users weren't notified when a task was assigned to them if the assignment was made in the blueprint and then a project was created based on that blueprint. While I appreciate the customization options in Wrike it can make managing and understanding the system a bit cumbersome.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Business Supplies and Equipment, 51-100 employees
More than a year
“Constant interruptions outages slowness. Membership interruptions freezing software undates too”
Pros
The ability to build my own platform and customize it according to my needs is a standout feature of Wrike.
Cons
The customer service is poor with frequent glitches and outages. The representatives are unhelpful and the platform lacks warnings about capacity overages. The software is unreliable and unstable.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
2
Functionality
4
Retail, 51-100 employees
More than a year
“Could do my job without it!”
Pros
The greatest benefit of using Wrike is the seamless cross-team communication it enables. Getting answers within the task itself is incredibly convenient.
Cons
It's very easy to overcomplicate things with Wrike. As my colleague often says "Wrike can do anything and that's both a blessing and a curse." I completely agree.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Media Production, 1-10 employees
More than a year
“Best management tool with many options to customize”
Pros
Like Trello Wrike is an excellent tool for planning and tracking projects tasks and deadlines. As a Project Lead I find it particularly useful with its data pulling options and various views like Gantt Boards and Lists.
Cons
I miss the function of creating reports based on all the Spaces in Wrike. When you have many clients and need to add them one by one it becomes time-consuming to create such reports.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Utilities, 500+ employees
More than a year
“Great tool for managing Organizations Public Affairs”
Pros
The dashboards are great for reviewing workloads and planning annual strategic communication. The editing review features are also valuable for materials.
Cons
The reporting setup for custom reports and time tracking to measure projects needs improvement.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Law Practice, 500+ employees
More than a year
“Marketing”
Pros
Wrike's automation features are user-friendly and highly beneficial for managing different projects. The custom fields are particularly useful in my role.
Cons
I wish there were embedded links for calendars and reports. It would be great to integrate Outlook in a way that allows our team to schedule meetings and start meetings in Teams or Zoom directly from Wrike.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“Customizable”
Pros
Although our small department may not fully utilize Wrike like larger companies it was easy to set up and tailor to our specific needs.
Cons
Since we use Wrike differently from other companies it can be challenging to train other employees to use it. However sometimes it's not the software's fault...
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Design, 11-50 employees
More than a year
“JL Wrike Review”
Pros
Wrike offers numerous features that help track and analyze information at a high level.
Cons
Many advanced features are not user-friendly and finding comprehensive manuals to follow is difficult. For example creating formulas for reports or analysis is not straightforward.
Rating Distribution
Ease of use
4
Value for money
7
Customer Support
7
Functionality
8
Government Administration, 500+ employees
More than a year
“Wrike is the Best!”
Pros
It's effortless to keep track of tasks and prioritize them using Wrike.
Cons
A scheduled reminder to add tasks to Outlook or Google Calendar would be beneficial.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Design, 500+ employees
More than a year
“Review from a graphic designer perspective”
Pros
One of the most impactful features is the ability for internal and external users to provide clear and productive feedback on PDF documents during design reviews.
Cons
I feel that automation and customization of task rules could be improved and made easier to use. After creating task rules the layout of the task changes. I appreciate that all the fields are at the top and divided into cells but the layout shifts when new rules are applied causing some confusion.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Machinery, 500+ employees
More than a year
“Important powerful software to improve productivity in tasks and projects.”
Pros
The workload management feature has significantly increased our effectiveness without overwhelming colleagues. Assigning specific tasks and projects has improved workflow responsibility and team collaboration. Project delivery has been reduced thanks to the simple software adaptation for all staff.
Cons
The license for Wrike is quite expensive but the functions are easy to understand so the positive results outweigh the negatives. We haven't encountered drawbacks that are significantly greater than the benefits.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Consumer Services, 500+ employees
More than a year
“Great for team with many task at hand”
Pros
The customizable dashboard and advanced filtering options allow for personalized data visualization.
Cons
Sometimes there are glitches or bugs such as notifications staying marked even after being read or delays in loading task pages when clicked.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
6
Religious Institutions, 51-100 employees
Less than 6 months
“Overcomplicated”
Pros
Wrike has robust capabilities diverse views and effective intake processes for building and workflows.
Cons
Wrike has numerous layers which can confuse regular users and make it challenging to navigate.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
6
Functionality
6