Education Management, 500+ employees
Less than a year
“Pros and cons of Wrike as a collaboration tool.”
Pros
I value Wrike for its flexibility in project management. Whether my team is large or small, I can adjust Wrikes features to match my project management style.
Cons
Its complexity might present challenges for users who are not familiar with such tools, which could hinder efficient navigation and task management.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Information Technology and Services, 101-500 employees
More than a year
“Project Time Tracker: Wrike”
Pros
Wrike automates over 79% of manual workflow involved in planning, tracking and managing projects.
Cons
I come across no issues when using Wrike on my end.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 11-50 employees
Less than a year
“Improved Productivity”
Pros
I use Wrike as a single tool to manage all my clients' projects. Its amazing customization allows me to organize different elements for various clients.
Cons
Wrike is a great solution for all business needs. It offers plenty of tools to complete tasks, and I have not had any issues with it so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Management Consulting, 51-100 employees
“Still deciding”
Pros
I find Wrike easier to use than Jira and suitable for various project types. Task tracking is pretty simple, though I am still considering it since the Gantt view is not available on the free plan
Cons
I have noticed that Wrike is a bit more expensive than Jira.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Education Management, 101-500 employees
Less than a year
“Wrike as a project management tool”
Pros
I like that the tool is highly customizable which makes it adaptable for a wide range of projects.
Cons
The tool is quite costly and might be unaffordable for small organizations.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Construction, 101-500 employees
More than a year
“A Revolutionary and Ideal PPM Tool”
Pros
Wrike simplifies the entire process of tracking, planning and managing projects and tasks.
Cons
The billing and invoicing features on Wrike are not very good and could benefit from integration with external online accounting tools.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Electrical/Electronic Manufacturing, 51-100 employees
Less than a year
“better divided work projection”
Pros
My work communication improved once we started using Wrike. I can create a start to finish plan for each project, assign tasks to each user and then consolidate everything into a single project for better performance. Wrike allows real-time monitoring of each project's progress as it helps me address any errors or missing content. It has proven to be an invaluable platform for enhancing my work performance, as it allows seamless team collaboration.
Cons
My experience has been positive as Wrike has always worked perfectly for me without failures or usage problems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Services, 500+ employees
“Was a bit much”
Pros
My company currently uses Monday.com but I find it can be a hassle and overwhelming. So, I decided to explore Wrike. After trying out the free trial, I found it easy to set up and get started. However, it was not as user-friendly for me initially and I did not want to deal with the approval process through my company.
Cons
I have not found any cons, though I wish I had more time to learn the platform. But they do send a lot of emails, lol.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Design, 1-10 employees
Less than a year
“Hyped up hard to use”
Pros
Wrike met my theoretical expectations and came at the right price.
Cons
Uploading and organizing files was too complicated. The platform started losing features and with a limited budget, it was not working well for me.
Rating Distribution
Ease of use
2
Value for money
5
Customer Support
5
Functionality
10
Education Management, 101-500 employees
Less than a year
“Real-time scheduling and online time tracking solution”
Pros
Wrike is very useful for managing online time tracking and scheduling.
Cons
The support can be unresponsive at times which is a major issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10
Not Specified, 51-100 employees
More than a year
“Project Management Tool”
Pros
I like Wrikes layout and how it helps me keep tasks organized.
Cons
Customization difficulties are a problem. There should be a better way to customize layouts within tickets and tasks to improve functionality for users and admins, similar to Microsoft To Do.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Financial Services, 500+ employees
Less than a year
“Better organized project planning”
Pros
The way I can organize tasks and projects with Wrike has been fantastic and extremely helpful. It has significantly improved my work execution by shortening completion times. Automating tasks allows me to focus more on processes that need extra attention.
Cons
When the whole team is working on the same project, the platforms speed can slow down and prevent quick changes from being made.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 51-100 employees
Less than a year
“Powerful project management tool for collaborative teams”
Pros
My organization needed Gantt charts to properly track multiple dependent tasks across various projects, and Wrike software features it the best. Wrike also clarifies timelines and outstanding tasks which makes it easy to communicate with the team.
Cons
Setting up requires some technical expertise. Also, onboarding junior marketing staff was a process that took a lot of time and investment.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
10
Not Specified, 11-50 employees
More than a year
“Many possibilities but very complicated to use”
Pros
One of the most comprehensive software options available as it offers wide range of possibilities for workflows, roles and more.
Cons
My experience with Wrike wasn't much user-friendly. It is quite complicated to use and requires a lot of training due to its wide features.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
8
Functionality
8
Entertainment, 500+ employees
More than a year
“I wish we could come back”
Pros
Customization and switching between board view and list view for a fresh perspective have made life simpler. The quick updates and ease of use were also impressive. Although none of us were familiar with Wrike, we received a crash course. Some team members adapted quickly, diving into sub-tasks while others like me, preferred a checklist approach. (I especially loved the checklist)
Cons
From my perspective as an end user, my biggest issue was that our sales team did not use Wrike. This meant we had to duplicate communications with them. For example, we did document our completed tasks in Wrike and detail how we did them for management, only to repeat the process in Salesforce for the sales team. On the plus side, using Wrike tickets allowed us to communicate freely and be more precise in our messages to the sales team in Salesforce. Even so, the main drawback was that we no longer use Wrike. Upper management decided we needed something more granular, and after tweaking Wrike as much as we could, we switched to a sales support request system within Salesforce. It works, but I do miss Wrike.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Education Management, 101-500 employees
Less than a year
“Project and task management tool”
Pros
Its tools make managing our projects and tasks both easy and flexible.
Cons
I have not faced any challenges with Wrike software so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Higher Education, 500+ employees
More than a year
“A Comprehensive Project Management Tool”
Pros
Wrike has powerful project management and collaboration capabilities, suitable for all business and project sizes. Its flexibility and adaptability let me tailor it to my school's needs. It also ensures tasks are completed collaboratively and in a repeatable manner. One feature I particularly enjoyed was its proofing capability.
Cons
Some downsides include its high cost and the complexity of navigation for beginner users. Also, while its reports are good they could be more detailed for larger projects.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Marketing and Advertising, 51-100 employees
Less than 6 months
“A great tool for large teams”
Pros
Wrike offers several functions that help me manage teams daily, understand the time required for each task and keep track of each task's progress.
Cons
For each request, a new task gets created today. If I need to approve several items, I end up with multiple tasks for each approval, and once completed, I lose access to the history. This can lead to some disorganization over time. Additionally, I cannot filter tasks or keywords to locate a specific request, which further contributes to disorganization. These issues are better managed through email.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
10
Internet, 51-100 employees
Less than 6 months
“Good software but difficult onboarding”
Pros
The customer support team listens to its customers and improves the software based on our feedback.
Cons
Onboarding the team to Wrike is very difficult and time-consuming. While the wide range of features are impressive, they cause a lot of problems for new employees to get up to speed.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Education Management, 101-500 employees
Less than a year
“A reliable platform for effective task management.”
Pros
Its advanced project planning tools were instrumental for our timely task planning and completion. The detailed and inclusive analytics it provides are also invaluable for data visualization.
Cons
Revising the pricing plans would be highly beneficial as the current ones are not suitable for small teams. Many of the most important tools are only available in the premium versions.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10