Marketing and Advertising, 1-10 employees
More than a year
“Customizable”
Pros
Despite our small department's unique usage of Wrike, adapting the platform to suit our needs was straightforward.
Cons
Training other employees to use Wrike can be challenging since our usage differs from other companies. However, sometimes it's not the software's fault.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Design, 11-50 employees
Less than a year
“JL Wrike Review”
Pros
Wrike offers numerous features for tracking and analyzing information at a high level, contributing to better decision-making and efficiency.
Cons
Many advanced features are challenging to utilize, and finding comprehensive manuals is difficult. For instance, creating formulas for reports or analysis.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
7
Government Administration, 500+ employees
Less than a year
“Wrike is the Best!”
Pros
Managing tasks and priorities with Wrike is straightforward and efficient, allowing for better organization and productivity.
Cons
It requires scheduled reminders for adding tasks to Outlook or Google Calendar.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Design, 500+ employees
More than a year
“Review from a graphic designer perspective”
Pros
One of the most impactful features of Wrike is its ability to facilitate clear and productive feedback on PDF documents during design reviews, benefiting both internal and external users.
Cons
Automation and task rules customization could be improved for easier usage. The layout of tasks shifts after applying new rules, disrupting the organized structure with fields now grouped differently.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
5
Machinery, 500+ employees
More than a year
“Important powerful software to improve productivity in tasks and projects.”
Pros
The workload management feature is appreciated as it enhances effectiveness without overwhelming colleagues. Assigning specific tasks and projects has boosted workflow and team collaboration. The software adaptation has simplified operations for all staff.
Cons
Despite the high cost of its license, this product's straightforward functions outweigh any drawbacks. We haven't encountered significant issues that would overshadow the benefits.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Services, 500+ employees
Less than a year
“Great for team with many task at hand”
Pros
The ability to customize the dashboard and filter data extensively stands out for me.
Cons
Sometimes, there are glitches such as notifications remaining marked even after being read or delays in loading task pages when clicked.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Religious Institutions, 51-100 employees
Less than 6 months
“Overcomplicated”
Pros
Wrike boasts robust capabilities, versatile views, and excellent intake for building workflows.
Cons
Wrike's complexity can overwhelm regular users, leaving them unsure of where to navigate.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Insurance, 500+ employees
More than a year
“Overview”
Pros
I particularly like the Dashboard and calendar options, as well as the reminder feature.
Cons
Manipulating the Gantt Chart and searching for projects within teams can be quite challenging.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
8
Functionality
5
E-Learning, 101-500 employees
More than a year
“Streamline Projects and Boost Efficiency”
Pros
Wrike offers a comprehensive range of features that enhance efficiency and transparency for many teams. As a project manager, it effectively handles multiple projects and teams, offering flexibility through customizable options like workflows, templates, and reports. Its collaborative nature fosters communication between projects, and the BI tool is impressive. Additionally, the customer support, from sales to CSM, is top-notch.
Cons
Currently, I can't think of any issues, which is a positive indication.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mechanical or Industrial Engineering, 51-100 employees
Less than a year
“Wrike Review”
Pros
Task Management is straightforward to create and add.
Cons
Challenges include training new users and managing calendar priorities.
Rating Distribution
Ease of use
7
Value for money
2
Customer Support
7
Functionality
5
Food Production, 500+ employees
Less than a year
“nice API, gets the job done”
Pros
The API functionality meets all our needs efficiently.
Cons
The platform lacks comprehensive views beyond the "stream" tab, making it difficult to filter information effectively.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Financial Services, 51-100 employees
More than a year
“Good project management software, bit expensive and not very flexible”
Pros
It excels in task allocation, follow-up, and project planning.
Cons
There's a lack of new items in tasks and workflow management.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
5
Functionality
8
Telecommunications, 51-100 employees
More than a year
“Organisation the way you want it to be.”
Pros
The adaptability of Wrike to suit our business needs and the ability to make changes as the company evolves are significant advantages.
Cons
The mobile app doesn't match up to the functionality of the web app.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Non-Profit Organization Management, 11-50 employees
More than a year
“EFORT's experience”
Pros
The tool's structured approach breaks down tasks logically and is highly customizable.
Cons
Onboarding and support processes are still challenging.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Non-Profit Organization Management, 101-500 employees
More than a year
“Super customisable; therefore has limitations”
Pros
Wrike's customization options, extensive feature set, and compatibility with agile methodologies are highly commendable.
Cons
Missing certification processes and limited availability of templates or structures hinder usability.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Information Technology and Services, 11-50 employees
Less than a year
“Time Tracking and Task Management”
Pros
Collaborating with teammates on tasks, using timesheets, and setting up processes are all easy tasks with Wrike.
Cons
Board views need improvement, especially for projects with child tasks, and there are limitations in custom fields and reporting.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Banking, 101-500 employees
More than a year
“Wrike Review”
Pros
Blueprint functionalities make project and task management effortless.
Cons
Customer support is lacking, as demonstrated by a frustrating experience with a CSM demo session.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
6
Functionality
7
Financial Services, 500+ employees
Less than 6 months
“Amazing PM tool”
Pros
I appreciate the accessibility of Wrike via both application and web browser, enabling me to stay updated and submit tasks on the go.
Cons
There are still some useful features related to dashboards and data importing that could be added.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Not Specified, 101-500 employees
More than a year
“Excellent Team and Project Management”
Pros
The blueprint and recurrent features are particularly impressive, simplifying the creation and management of frequently occurring projects.
Cons
Although new features are beneficial, finding documentation and help articles explaining their usage can be difficult.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Telecommunications, 500+ employees
More than a year
“Wrike is a great tool for Design teams!”
Pros
Wrike excels in reviewing and commenting on design projects, with a seamless history tracking feature. It's also well-suited for video reviews and animations.
Cons
Certain file formats like GIFs or SVGs are not supported in file preview, which is a limitation.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9