Total 1063 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

37%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

P
Paula

Marketing and Advertising, 1-10 employees

More than a year

5.0

Customizable

Pros

Despite our small department's unique usage of Wrike, adapting the platform to suit our needs was straightforward.

Cons

Training other employees to use Wrike can be challenging since our usage differs from other companies. However, sometimes it's not the software's fault.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Juan

Design, 11-50 employees

Less than a year

4.0

JL Wrike Review

Pros

Wrike offers numerous features for tracking and analyzing information at a high level, contributing to better decision-making and efficiency.

Cons

Many advanced features are challenging to utilize, and finding comprehensive manuals is difficult. For instance, creating formulas for reports or analysis.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

7

A
Alyssa

Government Administration, 500+ employees

Less than a year

5.0

Wrike is the Best!

Pros

Managing tasks and priorities with Wrike is straightforward and efficient, allowing for better organization and productivity.

Cons

It requires scheduled reminders for adding tasks to Outlook or Google Calendar.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Adrianna

Design, 500+ employees

More than a year

5.0

Review from a graphic designer perspective

Pros

One of the most impactful features of Wrike is its ability to facilitate clear and productive feedback on PDF documents during design reviews, benefiting both internal and external users.

Cons

Automation and task rules customization could be improved for easier usage. The layout of tasks shifts after applying new rules, disrupting the organized structure with fields now grouped differently.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

5

J
Jared

Machinery, 500+ employees

More than a year

5.0

Important powerful software to improve productivity in tasks and projects.

Pros

The workload management feature is appreciated as it enhances effectiveness without overwhelming colleagues. Assigning specific tasks and projects has boosted workflow and team collaboration. The software adaptation has simplified operations for all staff.

Cons

Despite the high cost of its license, this product's straightforward functions outweigh any drawbacks. We haven't encountered significant issues that would overshadow the benefits.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Alessa

Consumer Services, 500+ employees

Less than a year

5.0

Great for team with many task at hand

Pros

The ability to customize the dashboard and filter data extensively stands out for me.

Cons

Sometimes, there are glitches such as notifications remaining marked even after being read or delays in loading task pages when clicked.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

K
Katie

Religious Institutions, 51-100 employees

Less than 6 months

3.0

Overcomplicated

Pros

Wrike boasts robust capabilities, versatile views, and excellent intake for building workflows.

Cons

Wrike's complexity can overwhelm regular users, leaving them unsure of where to navigate.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

A
Adriana

Insurance, 500+ employees

More than a year

4.0

Overview

Pros

I particularly like the Dashboard and calendar options, as well as the reminder feature.

Cons

Manipulating the Gantt Chart and searching for projects within teams can be quite challenging.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

5

Z
Zoey

E-Learning, 101-500 employees

More than a year

5.0

Streamline Projects and Boost Efficiency

Pros

Wrike offers a comprehensive range of features that enhance efficiency and transparency for many teams. As a project manager, it effectively handles multiple projects and teams, offering flexibility through customizable options like workflows, templates, and reports. Its collaborative nature fosters communication between projects, and the BI tool is impressive. Additionally, the customer support, from sales to CSM, is top-notch.

Cons

Currently, I can't think of any issues, which is a positive indication.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S
samuel

Mechanical or Industrial Engineering, 51-100 employees

Less than a year

4.0

Wrike Review

Pros

Task Management is straightforward to create and add.

Cons

Challenges include training new users and managing calendar priorities.

Rating Distribution

Ease of use

7

Value for money

2

Customer Support

7

Functionality

5

M
Matthew

Food Production, 500+ employees

Less than a year

5.0

nice API, gets the job done

Pros

The API functionality meets all our needs efficiently.

Cons

The platform lacks comprehensive views beyond the "stream" tab, making it difficult to filter information effectively.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S
Steven

Financial Services, 51-100 employees

More than a year

4.0

Good project management software, bit expensive and not very flexible

Pros

It excels in task allocation, follow-up, and project planning.

Cons

There's a lack of new items in tasks and workflow management.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

5

Functionality

8

O
Oliver

Telecommunications, 51-100 employees

More than a year

5.0

Organisation the way you want it to be.

Pros

The adaptability of Wrike to suit our business needs and the ability to make changes as the company evolves are significant advantages.

Cons

The mobile app doesn't match up to the functionality of the web app.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A
Adrian

Non-Profit Organization Management, 11-50 employees

More than a year

5.0

EFORT's experience

Pros

The tool's structured approach breaks down tasks logically and is highly customizable.

Cons

Onboarding and support processes are still challenging.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

S
Shiv

Non-Profit Organization Management, 101-500 employees

More than a year

4.0

Super customisable; therefore has limitations

Pros

Wrike's customization options, extensive feature set, and compatibility with agile methodologies are highly commendable.

Cons

Missing certification processes and limited availability of templates or structures hinder usability.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

F
Felicia

Information Technology and Services, 11-50 employees

Less than a year

4.0

Time Tracking and Task Management

Pros

Collaborating with teammates on tasks, using timesheets, and setting up processes are all easy tasks with Wrike.

Cons

Board views need improvement, especially for projects with child tasks, and there are limitations in custom fields and reporting.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

C
Cressie

Banking, 101-500 employees

More than a year

5.0

Wrike Review

Pros

Blueprint functionalities make project and task management effortless.

Cons

Customer support is lacking, as demonstrated by a frustrating experience with a CSM demo session.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

6

Functionality

7

L
LaPourche

Financial Services, 500+ employees

Less than 6 months

4.0

Amazing PM tool

Pros

I appreciate the accessibility of Wrike via both application and web browser, enabling me to stay updated and submit tasks on the go.

Cons

There are still some useful features related to dashboards and data importing that could be added.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A
Anonymous

Not Specified, 101-500 employees

More than a year

5.0

Excellent Team and Project Management

Pros

The blueprint and recurrent features are particularly impressive, simplifying the creation and management of frequently occurring projects.

Cons

Although new features are beneficial, finding documentation and help articles explaining their usage can be difficult.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

N
Natalia

Telecommunications, 500+ employees

More than a year

5.0

Wrike is a great tool for Design teams!

Pros

Wrike excels in reviewing and commenting on design projects, with a seamless history tracking feature. It's also well-suited for video reviews and animations.

Cons

Certain file formats like GIFs or SVGs are not supported in file preview, which is a limitation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9