Total 1063 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

37%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J
Jenny

Marketing and Advertising, 1-10 employees

More than a year

5.0

Excellent product

Pros

Wrike's streamlined approach to task management is commendable. It helps us maintain organization and meet deadlines efficiently. The platform's clarity regarding tasks, deadlines, and responsibilities is particularly beneficial. Additionally, Wrike serves as a valuable archival tool for our historical records.

Cons

I desire a method to input information in a folder that stands out as details, not necessarily linked to a specific task.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

C
Cassidy

Marketing and Advertising, 11-50 employees

Less than a year

4.0

Wrike Review

Pros

I appreciate Wrike's versatility in creating request forms, workflows, and subtasks. Despite our team not fully utilizing the pre-built templates, we find them helpful.

Cons

The process of task creation and assignment seems time-consuming for me. While it suits certain team members and departments well, it feels excessive for my data/software development team.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

D
Daniel

Electrical/Electronic Manufacturing, 51-100 employees

More than a year

5.0

Wrike for MFG company

Pros

Compared to our previous tool, MS Project, Wrike stands out for its user-friendliness. It distributes the responsibility of task management across the company, fostering a stronger company culture.

Cons

I wish the table view resembled Excel more, especially regarding formatting options. The inability to adjust row width frustrates many users.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

D
Drew

Machinery, 51-100 employees

Less than a year

5.0

Open, organized, saved conversations

Pros

Communication within Wrike is intuitive and beneficial. Being able to review past tasks allows us to gain insights into the decision-making process, which aids in improving our overall processes and productivity.

Cons

My biggest gripe is the inability to generate a clear PDF of the Gantt chart.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

B
Brandi

Education Management, 51-100 employees

Less than a year

5.0

Helpful PM tool to stay organized

Pros

The array of blueprints offered by Wrike for project creation, along with its help desk library, provide valuable starting points for our projects.

Cons

Certain absent features would enhance our business operations, such as defaulting updates to a project owner alongside the assignee when a coordinator enters tasks.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

L
Laura

Education Management, 101-500 employees

Less than 6 months

5.0

Tough to learn, and we apply it differently

Pros

While the concept behind Wrike is promising, it doesn't align with my personal needs.

Cons

In our small office, we all use it differently, causing compatibility issues. We're merely adapting, not fully leveraging its potential.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

7

Functionality

5

S
Stephanie

Hospital & Health Care, 11-50 employees

More than a year

5.0

Exactly what we needed.

Pros

Customizing Wrike to meet the diverse needs of our various projects has been effortless and highly appreciated. The platform's flexibility accommodates different teams and projects seamlessly. Moreover, the regular introduction of new features further enhances its utility.

Cons

We adore Wrike and can't think of any faults.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Rick

Information Technology and Services, 11-50 employees

More than a year

5.0

Wrike Review

Pros

When Wrike functions smoothly, it offers a user-friendly experience. However, encountering an error message regarding the length of the initial entry is perplexing.

Cons

Wrike has had issues with auto-assigning card numbers to tasks, requiring support intervention multiple times. However, when functioning correctly, it's fantastic! It would be helpful to allow sub-tasks to have card numbers.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8

B
Brittany

Government Relations, 500+ employees

Less than a year

4.0

Organizing Tasks

Pros

Wrike's efficiency in tagging, managing, and creating projects is remarkable. The inclusion of the 5Ws in project tasks makes organization and tracking much simpler and more effective.

Cons

Some features are launched prematurely, causing glitches that disrupt projects.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A
Anne

Computer Software, 500+ employees

Less than a year

4.0

Wrike for Social Media

Pros

Wrike serves as an excellent platform for facilitating team communication and tracking content requests efficiently.

Cons

It feels cumbersome, and sometimes we overlook task updates.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

5

Functionality

5

R
Ranjithkumar

Information Technology and Services, 101-500 employees

Less than a year

5.0

Excellent and Ease to Use

Pros

Wrike greatly assists in task management, resource allocation, task assignment, and time tracking, enhancing overall productivity.

Cons

If the process of bringing tasks into Wrike were faster, it would be great.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

7

S
Sarah

Marketing and Advertising, 51-100 employees

Less than a year

4.0

Happy to renew with the new features

Pros

The board feature in Wrike provides a comprehensive overview of all tasks and projects, contributing to better organization and management.

Cons

Inability to report in different currencies poses challenges, especially with offices in various territories.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

7

S
Sylwiusz

Health, Wellness and Fitness, 11-50 employees

More than a year

5.0

I could not imagine working without Wrike

Pros

The extensive functionalities offered by Wrike enable efficient remote management of our small company.

Cons

Improved document management and text searching would be highly valued.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L
Levi

Marketing and Advertising, 51-100 employees

Less than a year

4.0

A Solid Project Management Tool

Pros

Wrike has significantly improved our business operations by enhancing organization, efficiency, and structure. Features like the dashboard and workload view are particularly helpful in quickly assessing workloads and responsibilities. Additionally, the Gantt Chart view facilitates efficient project planning and timing review.

Cons

There are numerous missing features that should be standard, such as bulk task name editing and improved Gantt Chart functionality. These are areas I hope to see improvements in this year.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

5

K
Kaitlyn

Banking, 500+ employees

More than a year

4.0

Fully Customizable

Pros

Wrike offers comprehensive project management capabilities, covering everything from intake forms to communication. The platform's high level of customization and automation options streamline project assignment and management effectively.

Cons

Form setup lacks flexibility, and there's an issue with task notifications not being sent after assignment. While I appreciate Wrike's customizability, it can be overwhelming to manage and understand.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J
john

Business Supplies and Equipment, 51-100 employees

More than a year

1.0

Constant interruptions, outages, slowness. Membership interruptions, freezing, software undates too

Pros

The ability to customize my platform according to my specific needs is one of the standout features of Wrike.

Cons

Customer service is lacking, and the platform experiences frequent glitches and outages. Representatives are unhelpful, and there's a lack of warnings about capacity overages, making the software unreliable and unstable.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

2

Functionality

5

R
Rachel

Retail, 51-100 employees

Less than a year

4.0

Could do my job without it!

Pros

Wrike excels in facilitating cross-team communication, making it easy to access the necessary information within tasks.

Cons

It's easy to overcomplicate things with Wrike. As my colleague often says, "Wrike can do anything," which can be both a blessing and a curse.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

5

Functionality

3

J
Josephine

Media Production, 1-10 employees

Less than a year

5.0

Best management tool with many options to customize

Pros

Similar to Trello, Wrike proves to be an invaluable tool for project planning, task tracking, and deadline management. Its features, such as data pulling and various viewing options, are particularly beneficial for Project Leads.

Cons

I miss the feature of creating reports based on all Spaces in Wrike, which would save time for those managing multiple clients.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E
Erin

Utilities, 500+ employees

Less than a year

5.0

Great tool for managing Organizations Public Affairs

Pros

Dashboards provided by Wrike are instrumental in reviewing workloads and planning strategic communication. Additionally, the editing review features are valuable for material review.

Cons

Custom reporting setup and time tracking for project measurement are essential.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

N
Nadia

Law Practice, 500+ employees

Less than a year

5.0

Marketing

Pros

Wrike's automation features are user-friendly and highly useful for managing diverse projects effectively. The custom fields feature, in particular, enhances organization and efficiency in project management.

Cons

Embedded links for calendars and reports would be helpful, along with seamless integration with Outlook for scheduling meetings and starting meetings in Teams or Zoom.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

10