Total 1063 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

37%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J
Jasmine

Legal Services, 11-50 employees

Less than a year

3.0

Legal and Compliance Task Management

Pros

Leveraging task tracking, folders, projects, OKRs, deadlines, and workflows aids in efficient management of tasks and projects.

Cons

Implementing templates, blueprints, and setting up space for OKRs in Wrike can be challenging and tedious, requiring improvements in layout and replication features. Some users, particularly attorneys, find the software lacking in user-friendliness.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

8

A
Andrea

Computer Software, 51-100 employees

Less than a year

3.0

Decent project management for marketing teams.

Pros

Wrike is highly regarded for its comprehensive customization capabilities.

Cons

Using multiple project management tools within the organization creates confusion, highlighting the need for standardization.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

7

Functionality

5

M
Michelle

Research, 500+ employees

Less than a year

5.0

Versatile, powerful product

Pros

Automation, workflows, filtering, forms, and custom fields in Wrike offer extensive customization options, albeit with a learning curve for administrators.

Cons

Some users find adapting to Wrike's interface challenging.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

M
Megan

Civil Engineering, 11-50 employees

Less than a year

4.0

Administrative Wrike User

Pros

Wrike simplifies task management effectively, enhancing productivity.

Cons

The inability to edit multiple tasks or jobs simultaneously is a drawback.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Alan

Insurance, 500+ employees

Less than a year

5.0

Great Task Manager

Pros

The platform's design and capacity receive commendation from users.

Cons

I would like the My To Do tab to be permanently pinned to the dashboard.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

F
Fritz

Information Services, 1-10 employees

Less than a year

4.0

Wrike - Very useful in today's environment

Pros

Utilizing blueprints for task lists across multiple clients is highly beneficial, offering ease of modification and assignment.

Cons

Streamlining task reassignment after applying a blueprint to a customer is desired to accommodate multiple project managers efficiently.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

5

Functionality

3

D
Dan

Marketing and Advertising, 1-10 employees

Less than a year

4.0

Dan Baron from Fulkrum Review

Pros

Wrike enables efficient tracking of project status and assigned personnel, enhancing project management processes.

Cons

I don't have sufficient knowledge about Wrike to offer suggestions.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

5

A
Anonymous

Not Specified, 11-50 employees

More than a year

5.0

Wrike has transformed how we manage our daily tasks.

Pros

Automation features in Wrike streamline project progression, enhancing organizational efficiency and accountability significantly.

Cons

Some team members have struggled to adapt to Wrike's system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J
Justin

Hospital & Health Care, 51-100 employees

More than a year

5.0

Wrike for Marketing and Creative Teams

Pros

Wrike is praised for its user-friendly interface, facilitating seamless team connectivity, organization, and efficient time and workload management.

Cons

I have no negative feedback for Wrike; it fulfills all our requirements effectively.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Sharon

Public Relations and Communications, 1-10 employees

More than a year

4.0

Helpful for Small Agency Business

Pros

Project setup in Wrike is straightforward, although maximizing all features may require additional support. Time tracking functions well, although occasional glitches may occur during temporary product disconnection.

Cons

I wish time entry could be done in a grid format, and individual seat purchases were available to avoid unnecessary expenses.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

K
Kristen

Construction, 51-100 employees

Less than a year

5.0

Great user interface

Pros

Functionality across spaces and linkage is essential for consolidating information sources effectively in Wrike.

Cons

Getting started with Wrike can be challenging without existing data and familiarity with the interface.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

M
Mariana

Biotechnology, 1-10 employees

Less than a year

5.0

Great tool for small teams getting started with online project management

Pros

The extensive features and customization options offered by Wrike are highly valued in online workplaces, enabling users to tailor the platform to their specific needs.

Cons

The extensive functionality of Wrike contributes to a steep learning curve, particularly for team members inexperienced with online collaborative tools.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

S
Sherry

Marketing and Advertising, 11-50 employees

More than a year

4.0

Wrike is up there in comparison to competitors but there's still work to be done

Pros

Wrike is utilized for employee onboarding tasks, offering visibility into training progress and employing automations for workflow efficiency. While user-friendly, its features may not match the robustness of other software options, but dashboards and reports aid in task prioritization and issue identification effectively.

Cons

Reporting customization in Wrike requires improvement, as does the availability of training tutorials. Live sessions often prioritize upselling rather than providing advanced functionality insights. Importing tasks needs refinement to ensure proper formatting.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

D
Danny

Computer Games, 101-500 employees

Less than a year

4.0

Wrike is great for project management

Pros

Custom fields are crucial for tracking our team's specific data. There are various views available depending on how tasks are managed. Wrike Proof is excellent for reviewing assets and tracking comments/feedback. Overall usability is fantastic, and our team quickly mastered it, becoming proficient users.

Cons

I desire more options for customizing displays, such as conditional formatting for task titles and Gantt chart colors, to enhance the efficiency of viewing and tracking large projects.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

A
Anonymous

Not Specified, 1-10 employees

Less than a year

4.0

Extremely customizable

Pros

I appreciate the feature that allows easy notification sending to colleagues and virtual task assignment.

Cons

The abundance of customization options can be overwhelming, leading to confusion in navigating tasks, folders, projects, and dashboards.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

5

M
Mihaela

Non-Profit Organization Management, 11-50 employees

More than a year

5.0

Project Management Made Easy

Pros

The ability to create and customize project outlines, then apply and modify them for our projects, is immensely helpful. Wrike is the primary resource for staff to understand project details, timelines, development, and deliverables.

Cons

Many employees find Wrike perplexing and struggle with determining where to input information. A guided tutorial allowing toggling of specific features would greatly aid comprehension.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

2

Functionality

8

L
Lauren

Health, Wellness and Fitness, 500+ employees

Less than 6 months

4.0

New to Wrike and recommend

Pros

Wrike is a robust program with extensive capabilities, adaptable to a wide range of use cases. Users can tailor the complexity level according to their preferences.

Cons

Initial use of Wrike can be daunting, especially for non-project management personnel, compounded by the absence of critical features.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

8

C
Cindy

Writing and Editing, 500+ employees

Less than a year

5.0

Thanks Wrike

Pros

Organization is improved not only for my tasks but also for team collaboration.

Cons

Personally, I found Wrike extremely useful and appreciate its design.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

M
Melanie

Design, 11-50 employees

Less than a year

4.0

Program Manager review

Pros

Table and board views are preferred for their ease of use, and the customizable dashboard adds to its utility.

Cons

It would be preferable to add blueprints directly at the project level rather than navigating through the blueprints section. Additionally, the absence of features such as task duplication and inconsistent default column settings poses challenges.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

7

K
Katrina

Marketing and Advertising, 11-50 employees

More than a year

4.0

Our All in One Project Management System!

Pros

The most remarkable aspect of Wrike is its high level of customization. We've tailored the system to suit our workflow perfectly.

Cons

Some essential features, particularly in automation and dashboard capabilities, are missing, despite being requested in community discussions years ago.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9