Total 1063 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

37%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D
Diana

Higher Education, 500+ employees

More than a year

5.0

Project Management in Higher Ed

Pros

The request form system is invaluable, especially for our district comprising three community colleges. It streamlines customer service operations by directing requests to the appropriate personnel.

Cons

The calendar feature requires updating, with a desired option to directly add tasks in the smart calendar mode, reducing manual efforts.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

S
Sabelo

Financial Services, 51-100 employees

More than a year

5.0

Great Services

Pros

Wrike's user-friendly interface simplifies task management and allocation processes.

Cons

Prompt responses and task progress tracking are appreciated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 500+ employees

More than a year

4.0

Top Tier Project Management for Marketing Teams

Pros

Wrike stands out among project management tools, appreciated by both project managers and frontline workers. Its intuitive setup facilitates complex project structuring, task management, and review processes, ensuring team focus.

Cons

Notification management in Wrike can become overwhelming, necessitating more straightforward settings and reduced complexity in the options panel.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

P
Peter

Financial Services, 500+ employees

Less than a year

5.0

Solid option for enterprise task tracking

Pros

Wrike offers a diverse range of view options, from Gantt chart to board view, all easy to configure and use.

Cons

Improved tracking between states and directory structure clarity between boards would enhance usability.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

8

S
Sarah

E-Learning, 500+ employees

More than a year

4.0

Wrike is excellent!

Pros

Project setup, task management, reporting, form usage, and internal communication within projects are seamlessly integrated.

Cons

Wrike's focus on tasks is noted, yet functionality equally beneficial at both project and task levels is desired, especially for long-term projects.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

M
Misty

Computer & Network Security, 101-500 employees

More than a year

5.0

Easy to use Project Management Across Many Departments

Pros

Its user-friendly interface consolidates all information in one accessible location, ensuring quick retrieval and straightforward tracking.

Cons

Although the platform is straightforward, frequent changes in customer success managers make communication challenging.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

5

A
Allie

Sports, 51-100 employees

Less than a year

4.0

Allie's Review

Pros

The dashboard functionality is highly valued for its ability to organize numerous concurrent projects effectively.

Cons

Not all users have access to dashboard functionality, limiting its widespread utility.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

S
Sara

Marketing and Advertising, 11-50 employees

More than a year

4.0

A great tool for task management

Pros

Wrike's customizable approach to request acceptance and project/task tracking has greatly benefited our small marketing team.

Cons

Navigating Wrike can be confusing, and its user-friendliness is inconsistent.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

M
Marie

Non-Profit Organization Management, 1-10 employees

More than a year

5.0

Wrike helps my small team excel

Pros

Wrike facilitates seamless collaboration across different locations, simplifies project management and timeline review, and introduces new features like the form builder to enhance functionality.

Cons

User access management lacks clarity, especially regarding collaborators, and enhancing control over access settings is desired.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Muxiang

Insurance, 500+ employees

Less than a year

4.0

Easy to use but some functions can be improved

Pros

Ease of use extends across various aspects, from task setup to role assignment, aided by features like the to-do list for efficient task management.

Cons

Challenges include the inability to convert tasks and projects, sorting inconsistencies, lack of sorting in search results, and difficulties in sharing projects and tasks with users without licenses.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

K
Krystal

Computer & Network Security, 500+ employees

Less than a year

5.0

Wrike Helps Me Manage the Chaos

Pros

We've established a user-friendly ticketing system and customized dashboards for easy task monitoring. Project folders contribute to centralized task visibility.

Cons

Task management can become confusing, especially when reviewing multiple assets simultaneously.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

G
Genevieve

Warehousing, 101-500 employees

Less than a year

5.0

I love Wrike

Pros

The collaborative nature of Wrike is particularly valuable for remote work, offering an intuitive and user-friendly experience.

Cons

More comprehensive learning functions, including video learning modules, are desired to enhance user education.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

10

A
Amy

Marketing and Advertising, 11-50 employees

More than a year

4.0

Customizable and awesome

Pros

The ability to customize our platform and configure tasks and automations according to our requirements is highly appreciated.

Cons

Integration of budgeting or numerical functionalities across tasks, including mathematical operations, would be beneficial.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

V
Vince

Information Technology and Services, 11-50 employees

More than a year

5.0

Wrike is easy to use

Pros

Task creation followed by easy tracking of its status is a notable feature.

Cons

The cost of adding seats is perceived as high, hindering full team participation.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Andrew

Marketing and Advertising, 101-500 employees

Less than a year

4.0

Wrike Review

Pros

Wrike's ease of use extends to its integration capabilities with other platforms for payroll purposes.

Cons

Recent issues with accessing Wrike have been noted.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

J
Jackie

Marketing and Advertising, 11-50 employees

Less than a year

3.0

Wrike review

Pros

The communication function is effective, allowing easy addition and removal of users as needed.

Cons

The inability to compare time entry and effort/budget in the same report, add estimates, or retain specific functions after plan changes poses challenges.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

5

Functionality

7

P
Prithvi

Construction, 51-100 employees

More than a year

5.0

Best Project Management Tool in Market

Pros

Wrike's design and UI set it apart, offering clarity and ease of understanding. Comprehensive documentation and efficient support further enhance the user experience.

Cons

Assigning bulk tasks can be time-consuming, and improvements in speed are expected.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

T
Tucker

Information Technology and Services, 51-100 employees

Less than a year

4.0

Easily manage projects across multiple departments

Pros

Wrike facilitates breaking down departmental silos and promotes open communication across the organization. The ability to assign projects to multiple departments fosters collaboration while providing insights into ongoing activities across the organization.

Cons

While Wrike is relatively user-friendly, a learning curve exists, leading to occasional protocol breaches or incorrect task assignments.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S
Samir

Machinery, 51-100 employees

More than a year

5.0

Wrike - Best Project management tool

Pros

The collaboration aspect is great for keeping the project team fully informed about every task's progress.

Cons

Managing multiple projects with several resources, where one resource handles multiple projects concurrently.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E
Ellen

Financial Services, 51-100 employees

More than a year

5.0

Really good

Pros

The blueprint feature is invaluable, especially for recurring tasks such as onboarding new team members.

Cons

Usability can sometimes be challenging. Users may not realize the necessity of tagging individuals for notification.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

9

Functionality

10