Financial Services, 11-50 employees
More than a year
“Great Project Management Tool”
Pros
Assigning tasks, tracking progress, and creating templates for future projects are seamlessly integrated into Wrike's functionality.
Cons
Some updates alter functionality, necessitating workarounds to mitigate the impact.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Insurance, 101-500 employees
Less than a year
“The best task and project management platform”
Pros
The versatility of dashboards, analytics, and customizable information generation options are highly appreciated.
Cons
Simplification of project management, particularly regarding task dependency creation, would be beneficial.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 500+ employees
More than a year
“Wrike for Small Hospital Marketing Department”
Pros
The communication feature in Wrike, which logs all interactions, is valuable for easy reference and accountability within our department. It has effectively minimized misunderstandings and disputes by capturing all exchanges.
Cons
I desire the capability to incorporate documents like Word files or photos into the markup section of online proofs. This would be more beneficial than referring to attached documents in the library.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Computer Software, 500+ employees
Less than 6 months
“Wrike feedback”
Pros
Wrike offers an impressive range of features, from request forms to dashboards and automation, facilitating efficient collaboration with colleagues. Its scalability ensures suitability for our evolving needs.
Cons
The interface could be more user-friendly. It's inconvenient to set up request forms and automation rules through settings. Additionally, better views are needed in the reports tool.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Marketing and Advertising, 11-50 employees
More than a year
“Great platform for getting organized and staying that way”
Pros
The time tracking and scheduling features in Wrike are invaluable for maintaining agency organization and coordinating with remote staff. Blueprints streamline processes consistently, enhancing efficiency.
Cons
There are some issues with time tracking and frequent updates often lead to unintended consequences.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
7
Functionality
8
Computer Software, 101-500 employees
Less than 6 months
“It's great for Marketing Project Management”
Pros
The review/approval module, multiple task/project views, and project duplication ease workflow management and replication for similar events or campaigns.
Cons
Bugs in the approval feature are noticeable, such as the Wrike Bot incorrectly rejecting files approved by the approver. Email notifications of activity sometimes arrive two days after the activity occurs in Wrike. Reporting lacks intuitiveness, resulting in manual and tedious tracking processes.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Insurance, 500+ employees
Less than 6 months
“New to Wrike...getting the swing of things”
Pros
Wrike empowers my team to work independently or collaboratively, crucial for our projects-oriented team. It enables effective project organization and fosters teamwork when support is required.
Cons
This system might seem cumbersome to less tech-savvy users due to its unique features. While concepts like Spaces, projects, folders, and tasks are straightforward, learning and adapting to the site's unique features can be challenging.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Non-Profit Organization Management, 101-500 employees
Less than a year
“Great tool for nonprofit project managers”
Pros
Utilizing Wrike for communicating project progress and statuses has significantly enhanced our team's efficiency and collaboration.
Cons
Learning to create reports and dashboards required time, but they are valuable tools. Customer support was readily available and helpful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, 11-50 employees
Less than a year
“Good but not great”
Pros
Wrike's layout is user-friendly, allowing easy addition and removal of users, enhancing overall accessibility.
Cons
The limited storage capacity for the price is a drawback. Constantly managing data to stay under the 50 GB limit is challenging. Time-based notifications setup seems nonexistent, and documentation is relatively poor. Templates cannot be easily downloaded and used.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Not Specified, 51-100 employees
Less than a year
“Wrike is just okay”
Pros
Its high level of customization centralizes various operations, offering a comprehensive platform for diverse tasks.
Cons
The platform's complexity and peculiarities make it frustrating to use. For instance, only one email in a thread can become a task, which undermines the purpose of the email add-in.
Rating Distribution
Ease of use
5
Value for money
2
Customer Support
6
Functionality
6
Health, Wellness and Fitness, 11-50 employees
More than a year
“Positive”
Pros
Scalability, ease of use, and responsive support are key strengths of Wrike.
Cons
The ability to calculate fields in reports would be beneficial.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Information Technology and Services, 51-100 employees
More than a year
“Brian F's Agency review”
Pros
Spaces and reporting functionalities significantly contribute to project management efficiency.
Cons
The bespoke analytical reporting is challenging to learn and utilize effectively.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
7
Financial Services, 51-100 employees
More than a year
“Wrike works for our teams”
Pros
Wrike's user-friendly interface and customization options are ideal for task assignment within our teams.
Cons
Enhanced integration with more apps like Slack, Salesforce, and Gmail would be advantageous.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Entertainment, 51-100 employees
Less than a year
“Alamo Drafthouse Wrike”
Pros
The form feature simplifies request submissions for team members, streamlining communication.
Cons
There is a steep learning curve for new users, particularly in large workspaces.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
7
Information Technology and Services, 500+ employees
More than a year
“Good PM Tool But I Wish There Was More”
Pros
The diverse views, customizable fields, and blueprints elevate Wrike's utility, catering to varied preferences and streamlining reporting and workflow processes.
Cons
Limitations in sorting, forms, and automation impact workflow efficiency. Sorting by due date, creating forms with logic, and automating tasks could be improved.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Staffing and Recruiting, 500+ employees
More than a year
“Great product - updates a bit difficult to deploy but overall good workflow management tool”
Pros
Wrike's ease of use, regular updates, and template features are highly beneficial for task management.
Cons
The certification program was not successful.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Non-Profit Organization Management, 51-100 employees
Less than a year
“Great, but Expensive for Nonprofits”
Pros
Wrike serves as an excellent tool for managing marketing projects efficiently within our team.
Cons
Wrike's pricing, particularly for nonprofits, is considered expensive but necessary for the marketing team's operations.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Mechanical or Industrial Engineering, 500+ employees
Less than a year
“Wrike is my 2nd Brain”
Pros
Wrike's collaborative features enhance team interaction, while the time tracking aspect warrants further exploration. Its role as a comprehensive information repository ensures data integrity and accessibility.
Cons
Any reported drawbacks stem from a lack of understanding of the platform's full features.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Retail, 51-100 employees
More than a year
“Great Praise for Wrike”
Pros
Wrike's robust project management capabilities, including automations and reporting, facilitate smooth and organized workflow processes.
Cons
Navigating Wrike's extensive features and options requires time for first-time users.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 101-500 employees
More than a year
“Wrike for Tribal Health Communication Team”
Pros
Wrike facilitates collaboration across disciplines, consolidating project information and generating insightful reports for performance assessment.
Cons
Easier integration of specific values into forms and better communication features with clients are desired enhancements.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8