Total 1063 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

37%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J
Jennifer

Financial Services, 11-50 employees

More than a year

5.0

Great Project Management Tool

Pros

Assigning tasks, tracking progress, and creating templates for future projects are seamlessly integrated into Wrike's functionality.

Cons

Some updates alter functionality, necessitating workarounds to mitigate the impact.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Reginaldo

Insurance, 101-500 employees

Less than a year

5.0

The best task and project management platform

Pros

The versatility of dashboards, analytics, and customizable information generation options are highly appreciated.

Cons

Simplification of project management, particularly regarding task dependency creation, would be beneficial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Cathy

Health, Wellness and Fitness, 500+ employees

More than a year

5.0

Wrike for Small Hospital Marketing Department

Pros

The communication feature in Wrike, which logs all interactions, is valuable for easy reference and accountability within our department. It has effectively minimized misunderstandings and disputes by capturing all exchanges.

Cons

I desire the capability to incorporate documents like Word files or photos into the markup section of online proofs. This would be more beneficial than referring to attached documents in the library.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

G
Guy

Computer Software, 500+ employees

Less than 6 months

5.0

Wrike feedback

Pros

Wrike offers an impressive range of features, from request forms to dashboards and automation, facilitating efficient collaboration with colleagues. Its scalability ensures suitability for our evolving needs.

Cons

The interface could be more user-friendly. It's inconvenient to set up request forms and automation rules through settings. Additionally, better views are needed in the reports tool.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

K
Katie

Marketing and Advertising, 11-50 employees

More than a year

4.0

Great platform for getting organized and staying that way

Pros

The time tracking and scheduling features in Wrike are invaluable for maintaining agency organization and coordinating with remote staff. Blueprints streamline processes consistently, enhancing efficiency.

Cons

There are some issues with time tracking and frequent updates often lead to unintended consequences.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

7

Functionality

8

D
Dianna

Computer Software, 101-500 employees

Less than 6 months

4.0

It's great for Marketing Project Management

Pros

The review/approval module, multiple task/project views, and project duplication ease workflow management and replication for similar events or campaigns.

Cons

Bugs in the approval feature are noticeable, such as the Wrike Bot incorrectly rejecting files approved by the approver. Email notifications of activity sometimes arrive two days after the activity occurs in Wrike. Reporting lacks intuitiveness, resulting in manual and tedious tracking processes.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

J
Jillianne

Insurance, 500+ employees

Less than 6 months

4.0

New to Wrike...getting the swing of things

Pros

Wrike empowers my team to work independently or collaboratively, crucial for our projects-oriented team. It enables effective project organization and fosters teamwork when support is required.

Cons

This system might seem cumbersome to less tech-savvy users due to its unique features. While concepts like Spaces, projects, folders, and tasks are straightforward, learning and adapting to the site's unique features can be challenging.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

T
Theresa

Non-Profit Organization Management, 101-500 employees

Less than a year

5.0

Great tool for nonprofit project managers

Pros

Utilizing Wrike for communicating project progress and statuses has significantly enhanced our team's efficiency and collaboration.

Cons

Learning to create reports and dashboards required time, but they are valuable tools. Customer support was readily available and helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jason

Construction, 11-50 employees

Less than a year

3.0

Good but not great

Pros

Wrike's layout is user-friendly, allowing easy addition and removal of users, enhancing overall accessibility.

Cons

The limited storage capacity for the price is a drawback. Constantly managing data to stay under the 50 GB limit is challenging. Time-based notifications setup seems nonexistent, and documentation is relatively poor. Templates cannot be easily downloaded and used.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

A
Anonymous

Not Specified, 51-100 employees

Less than a year

3.0

Wrike is just okay

Pros

Its high level of customization centralizes various operations, offering a comprehensive platform for diverse tasks.

Cons

The platform's complexity and peculiarities make it frustrating to use. For instance, only one email in a thread can become a task, which undermines the purpose of the email add-in.

Rating Distribution

Ease of use

5

Value for money

2

Customer Support

6

Functionality

6

M
Michiel

Health, Wellness and Fitness, 11-50 employees

More than a year

5.0

Positive

Pros

Scalability, ease of use, and responsive support are key strengths of Wrike.

Cons

The ability to calculate fields in reports would be beneficial.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

B
Brian

Information Technology and Services, 51-100 employees

More than a year

3.0

Brian F's Agency review

Pros

Spaces and reporting functionalities significantly contribute to project management efficiency.

Cons

The bespoke analytical reporting is challenging to learn and utilize effectively.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

7

N
Nick

Financial Services, 51-100 employees

More than a year

5.0

Wrike works for our teams

Pros

Wrike's user-friendly interface and customization options are ideal for task assignment within our teams.

Cons

Enhanced integration with more apps like Slack, Salesforce, and Gmail would be advantageous.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H
Hannah

Entertainment, 51-100 employees

Less than a year

4.0

Alamo Drafthouse Wrike

Pros

The form feature simplifies request submissions for team members, streamlining communication.

Cons

There is a steep learning curve for new users, particularly in large workspaces.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

B
Brooke

Information Technology and Services, 500+ employees

More than a year

4.0

Good PM Tool But I Wish There Was More

Pros

The diverse views, customizable fields, and blueprints elevate Wrike's utility, catering to varied preferences and streamlining reporting and workflow processes.

Cons

Limitations in sorting, forms, and automation impact workflow efficiency. Sorting by due date, creating forms with logic, and automating tasks could be improved.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

M
Marilyn

Staffing and Recruiting, 500+ employees

More than a year

4.0

Great product - updates a bit difficult to deploy but overall good workflow management tool

Pros

Wrike's ease of use, regular updates, and template features are highly beneficial for task management.

Cons

The certification program was not successful.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

C
Celia

Non-Profit Organization Management, 51-100 employees

Less than a year

5.0

Great, but Expensive for Nonprofits

Pros

Wrike serves as an excellent tool for managing marketing projects efficiently within our team.

Cons

Wrike's pricing, particularly for nonprofits, is considered expensive but necessary for the marketing team's operations.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

N
Nicole

Mechanical or Industrial Engineering, 500+ employees

Less than a year

5.0

Wrike is my 2nd Brain

Pros

Wrike's collaborative features enhance team interaction, while the time tracking aspect warrants further exploration. Its role as a comprehensive information repository ensures data integrity and accessibility.

Cons

Any reported drawbacks stem from a lack of understanding of the platform's full features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

N
Nicholas

Retail, 51-100 employees

More than a year

5.0

Great Praise for Wrike

Pros

Wrike's robust project management capabilities, including automations and reporting, facilitate smooth and organized workflow processes.

Cons

Navigating Wrike's extensive features and options requires time for first-time users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Dallas

Hospital & Health Care, 101-500 employees

More than a year

5.0

Wrike for Tribal Health Communication Team

Pros

Wrike facilitates collaboration across disciplines, consolidating project information and generating insightful reports for performance assessment.

Cons

Easier integration of specific values into forms and better communication features with clients are desired enhancements.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8